I appreciate the ability to connect HubSpot with Jira, which streamlines task management like accounts payable and receivable, and even bank reconciliations, directly from HubSpot. This integration saves me significant time as it allows for task management without shifting platforms. Moreover, having all information centralized within HubSpot is beneficial as it consolidates data between the sales and operational teams, therefore saving time. Review collected by and hosted on G2.com.

I found the initial setup of HubSpot Commerce Hub to be difficult and confusing. It seemed like there wasn't a good setup between HubSpot and the systems we were trying to integrate, such as Jira, or maybe HubSpot itself was just slow. This resulted in many mistakes and difficulties in finding information, making the software not very user-friendly. Additionally, I'm frustrated because HubSpot doesn't allow us to use our own email address for sending information to clients. Instead, we have to use the email directions provided by HubSpot, which feels limiting. I also feel that the software isn't as useful or friendly as other platforms we've used, like Front. Review collected by and hosted on G2.com.

What I value most about HubSpot CRM is its intuitive, user-friendly design—even for those without a technical background. I use it daily to track client interactions, manage pipelines, and facilitate smooth handoffs between teams. Having the ability to log calls, emails, and notes all in one place keeps me organized and provides a clear view of each client’s journey. The customizable dashboards and reporting features also make it easy to track my progress and stay focused on what matters most. Review collected by and hosted on G2.com.

While HubSpot is an excellent tool overall, I did find some limitations in terms of deeper customization—like adjusting colors or pipeline formats. That said, it’s a minor issue, and it’s possible there are ways to customize these aspects that I simply haven’t explored yet. Review collected by and hosted on G2.com.

What I like most about HubSpot Commerce Hub is that it makes the work much simpler because it integrates several things into a single platform. I had no previous experience with this tool, but at the company where I work (Impress SL) they have always used it, and I was surprised at how easy it was to learn to use it. The interface is very intuitive and helps keep everything more organized without complications. Review collected by and hosted on G2.com.

Honestly, I have few complaints about the platform itself; it works very well and is easy to use. The only thing that doesn't convince me is the training part: to complete the certifications, it requires access that the administrator usually doesn't give due to security reasons, and in the end, it becomes impossible to finish them. Review collected by and hosted on G2.com.

As a Sales Manager, what stands out about HubSpot is its speed and flexibility. It’s quick to set up sequences, track engagement, and manage contacts without needing a lot of backend support. The workflows and integrations work seamlessly, which makes it easy to collaborate across teams, especially between Sales and Marketing. Review collected by and hosted on G2.com.

The dashboard and UI could use a refresh. While the functionality is powerful, the user experience isn’t always intuitive , especially when managing multiple pipelines or customizing reports. A more modern, customizable dashboard would make a big difference Review collected by and hosted on G2.com.

What I like most about HubSpot Commerce Hub is that it makes it easy to have the entire sales and purchasing process centralized, with clear and easy-to-use pipelines. Review collected by and hosted on G2.com.

What I don't like is that several advanced features require more expensive plans and some external integrations can be limited or complex to set up. Review collected by and hosted on G2.com.

Easy to use and integration

Using everyday for supporting to the client technical problem. Review collected by and hosted on G2.com.

All over it is better for me as there is no things for degrading it. Review collected by and hosted on G2.com.

The easy way to do the tasks, work around is simple. Review collected by and hosted on G2.com.

Probably the integrations would have been more simplified. Review collected by and hosted on G2.com.

Hubspot commerce is tremendously intuitive. It is very easy to use and add items or services. Any time I have had questions for concerns they are quick to help me and make implementing a breeze. I use it in every day business operations and was able to integrate it with their help to set my business up with long term success. They continue to add new features that make it something I not only need to use but something I want to use. I can't imagine growing my business without Hubspot commerce and the hubspot team Review collected by and hosted on G2.com.

There is honestly not much on this list. Sometimes the knowledge base is tricky to get answers in but even that is improving often and in huge ways Review collected by and hosted on G2.com.

Really like the tracking and management of accounts among my fellow sales reps. Especially enjoy the email open tracking and google chrome extension as well! Review collected by and hosted on G2.com.

Sometimes formatting can differ and keeping the CRM hygienic is a very manual job for the sales operations team Review collected by and hosted on G2.com.

The best thing is I don't need extra tools for invoices or payments. Review collected by and hosted on G2.com.

Nothing major to dislike, maybe more payment choices would be nice. Review collected by and hosted on G2.com.