Top 10 Hiver Alternatives & Competitors

Top 10 Alternatives to Hiver Recently Reviewed By G2 Community

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers

Zendesk Support Suite
By Zendesk
4.3/5
(6,698)
Product Description
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Show More
Reviewers say compared to Hiver, Zendesk Support Suite is:
Slower to reach roi
More expensive
Categories in common with Hiver:
Digital Customer Service Platforms
Shared Inbox
Live Chat
Help Desk
Customer Self-Service

Front
By Front App
4.7/5
(2,366)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Show More
Reviewers say compared to Hiver, Front is:
Slower to reach roi
Better at meeting requirements
More usable
Categories in common with Hiver:
Email Management
Digital Customer Service Platforms
Shared Inbox
Customer Communications Management
Live Chat

Freshdesk
By Freshworks
4.4/5
(3,587)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Show More
Categories in common with Hiver:
Digital Customer Service Platforms
Shared Inbox
Customer Communications Management
Live Chat
Help Desk
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Gmelius
By Gmelius SA
4.4/5
(776)
Product Description
Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.
Show More
Reviewers say compared to Hiver, Gmelius is:
Slower to reach roi
Categories in common with Hiver:
Email Management
Shared Inbox
Help Desk
Google Workspace Communication Tools

Missive
By Missive
4.7/5
(651)
Product Description
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
Show More
Reviewers say compared to Hiver, Missive is:
Easier to do business with
Better at meeting requirements
More expensive
Categories in common with Hiver:
Email Management
Shared Inbox
Customer Communications Management
Live Chat
Social Customer Service

Drag
By DragApp.com
4.5/5
(259)
Product Description
Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.
Show More
Reviewers say compared to Hiver, Drag is:
Better at support
Categories in common with Hiver:
Email Management
Shared Inbox
Help Desk
Google Workspace Communication Tools

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,633)
Product Description
Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.
Show More
Reviewers say compared to Hiver, Fin by Intercom is:
More expensive
Categories in common with Hiver:
Digital Customer Service Platforms
Shared Inbox
Customer Communications Management
Live Chat
Help Desk

Zoho Desk
By Zoho
4.4/5
(6,942)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Show More
Categories in common with Hiver:
Digital Customer Service Platforms
Customer Communications Management
Live Chat
Help Desk
Customer Self-Service

LiveAgent
By QualityUnit
4.5/5
(1,535)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Show More
Categories in common with Hiver:
Digital Customer Service Platforms
Shared Inbox
Customer Communications Management
Live Chat
Help Desk

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers