Revenue.io Reviews & Product Details

I am impressed with Revenue.io for several reasons. The setup was straightforward, especially with their knowledgeable support team that offered several training sessions, ensuring we were confident with the system. Being Salesforce-native, it integrated seamlessly with our existing processes, which was a significant plus. I appreciate the reliability and intuitive design of the platform, as well as its advanced features like AI summaries and capabilities, which surpass those of other systems we considered. I really enjoy the flexibility to switch phone numbers effortlessly, which was important for our team transitioning from multiple systems. Features like call forwarding and voicemail drops are user-friendly and save time, while the unique 'baseball cards' in Salesforce add valuable functionality. Furthermore, the ability to directly create records from the platform is a huge time-saver for our reps. AI features for call improvement and coaching have been incredibly valuable for enhancing team insights. On the Salesforce side, the ease of adding and removing fields from the baseball cards is fantastic. Integrating with RingDNA has brought in valuable conversation data, aiding future automations and AI capabilities. The team at Revenue.io deserves special mention for their dedication; they are passionate about the product and focus on quality and customer retention rather than rushing through deployments. The user interface is remarkably easy to grasp, which facilitates quick training. Their commitment to continuous innovation and improvement truly sets them apart. Overall, I am looking forward to continued use and would recommend them to others. Review collected by and hosted on G2.com.

Nothing I like it all! Review collected by and hosted on G2.com.

* Seamless Salesforce Integration: Rev.io auto-logs calls, notes, outcomes, and AI insights directly into the right records in SFDC, (and uses a custom 'Conversation' object to house this information as opposed to parking all of it on the standard task object in SFDC)

*Real-Time Conversation Intelligence to aid sales on their calls: We have the ability to enable live call coaching and AI-driven cues during conversations our sales reps are having with customers(e.g., talk ratio alerts if the rep is speaking too much, objection handling prompts as they arise on the call, etc.)

*AI-Powered Call Analysis: Post-call transcription and tagging of key moments (e.g., pricing discussed, competitor mentions) are logged in SFDC after the calls, allowing us to gain valuable insights into sales trends and areas to optimize in our conversations. The ability to set up our own keywords that we'd like to capture in sales calls is extremely valuable.

*Strong Customer Success support: Throughout our long relationship with Revenue.io we've had outstanding customer support in helping us not only set up key functionality and offer best practices, but also to help troubleshoot when we run into roadblocks. Their support team is always extremely responsive in responding to tickets when issues arise. Review collected by and hosted on G2.com.

There is nothing specifically I'd say I dislike about Revenue.io as a solution, other than as of now, Revenue.io does not offer a native integration with Google Meet video meetings for call transcription, however- this is on their product roadmap in the near future. Review collected by and hosted on G2.com.

My company has been using Revenue.io for about a year now and I have been impressed with its overall performance and functionality. The platform has allowed us to provide more active coaching feedback to our reps, refine talking points around key initiatives, and revisit critical calls to identify areas for improvement. I love that the tool is fully integrated into Google Chrome and using it is intuitive. It is easy to install (with the support of the Revenue.io team) and once it's on your browser, all you have to do to access it is click a button. My team uses Revenue.io daily in their customer outreach, and we are actively looking for ways to better take advantage of its features. Review collected by and hosted on G2.com.

We have very few major issues with Revenue.io. The platform does what it is supposed to do and, aside from the occasional technical hiccup where audio gets a little glitchy (which may just be due to poor internet connection), there aren't any glaring issues we have encountered. Review collected by and hosted on G2.com.

As the systems manager, I've been tasked with downsizing our tech stack. In an effort to do so, we recently vetted other products. We decided to stay with Revenue.io. Our decision came down to who do we trust, who meets our needs and makes our users happy, and who gives us the best support when needed?

Sean McDonald has been an amazing partner. Always upbeat, always willing to dive in to support us. Even when the pressure is on, he works with us as teammate.

Our users enjoy their product. It's user friendly, intuitive and through this process, we discovered other features we were not taking advantage of. Our Sales Manager raved about the Inbox features, her ability to easily review conversations with Conversation AI, and how she uses flagged calls for coachable moments, or to improve call scripts based on call scores.

Their support team is incredibly quick. I put in a ticket, and in 3 mins I had a response and the issue was resolved. I can't ask for better service. We've been incredibly happy with their product and service. Review collected by and hosted on G2.com.

Guided selling lacked some features we really needed, like just being able to reassign a contact in sequence to a new owner. Review collected by and hosted on G2.com.

As a Sales Manager at Rogers, implementing Revenue I.O has been a game-changer for my team and me. This tool has significantly enhanced our ability to coach sales representatives and streamline our prospecting workflow through automation and sequences.

One of the standout features of Revenue I.O is its ability to facilitate effective conversations during sales calls. As a manager, I can't be on every call, but it's crucial to listen to calls and provide feedback. Revenue I.O has enabled me to maximize my time and give effective feedback by allowing me to review calls efficiently. This has been instrumental in improving the quality of our sales interactions and driving better results.

Implementing a new tool can often be challenging, especially when it comes to navigating and maximizing its powerful analytics. However, our Customer Success Manager from Revenue I.O, Carter Jones, has been a tremendous asset. Carter's professionalism and ability to connect our business goals with the capabilities of Revenue I.O have been invaluable. He has assisted my team and me in unlocking the full potential of the tool, ensuring we achieve our desired outcomes.

Overall, Revenue I.O has transformed our sales process, making it more efficient and effective. I highly recommend it to any sales team looking to enhance their coaching capabilities and streamline their workflows. Review collected by and hosted on G2.com.

While Revenue I.O has been incredibly beneficial, there are a few areas that could use improvement. One of the main challenges is the initial learning curve associated with navigating and fully utilizing the tool's powerful analytics. It can be quite overwhelming for new users to get accustomed to all the features and functionalities. However, this challenge can be overcome with more familiarity and consistent use of the tool. Our Customer Success Manger, Carter Jones has helped over these challenges and continues to me become proficient in navigating the tool. Review collected by and hosted on G2.com.

Revenue has been a game changer for our team's productivity. It gives us clear, end-to-end visibility into Salesforce like no other tool I've tried—it’s hands down the most effective solution out there. My team and I use this tool everyday and its instrumental to our business.

Beyond the product itself, what really sets Revenue apart is the people behind it. Their support team is not only responsive but deeply knowledgeable. They don’t just solve technical issues—they actually understand our goals and consistently guide us with practical, actionable advice that helps us work smarter. Review collected by and hosted on G2.com.

Nothing. The product and service is top notch. Review collected by and hosted on G2.com.

The integration is smooth and accurate. There are many great aspects to Revenue.io. I use this app on a daily basis. Minimal training needed; very user friendly. The voicemail drop is a huge timesaver and my favorite feature. The reps are very responsive and great to work with. I highly recommend Revenue.io! Review collected by and hosted on G2.com.

There is nothing significant I dislike. Occasionally the app will automatically log off after the first call but then be fine the rest of the day. Review collected by and hosted on G2.com.

The biggest asset RevIO has it's stellar implementation team, yes- it is has incredibly robust features, automates manual tasks, integrates seamlessly into Salesforce, capturing all calls and contacts and content, uses AI to distill valuable insights from all the content collected- but all that is useless if your go to market team doesn't use it or it gets partially implemented- the biggest driver of our enablement and success has been the phenomenal partnership with a world class implementation and training team at RevIO. Review collected by and hosted on G2.com.

I have yet to find anything that I dislike about RevIO. Review collected by and hosted on G2.com.

Revenue.io has made a huge impact on our sales operations, streamlining how we manage calls, emails, and workflows right inside Salesforce. But what really sets them apart is their support team. Any time I’ve needed help, their response has been incredibly fast, professional, and genuinely friendly. It’s rare to actually look forward to reaching out to a support team, but with Revenue.io, I know my issue will be handled quickly—and always with a smile. That kind of service makes a big difference. Review collected by and hosted on G2.com.

Some sales users have expressed hesitation when adopting the platform, likely because they’re more comfortable with other outreach systems they’ve used in the past. Additionally, the reporting functionality isn’t always as intuitive as we’d like—it can take some time to navigate and customize reports to get the insights we need. That said, whenever questions come up, the support team is quick to jump in and help. Review collected by and hosted on G2.com.

Our Enterprise Customer Success Manager, Hayley, makes a huge difference. We have had a couple of different ECSM's after having the tool for a couple of years but Hayley really goes above and beyond to solve our challenges and even more crucial help us get more value out of the tool. This helps us more effectively track top performers and highlights coaching opportunities.

It is native to Salesforce so it integrates seamlessly to our workflow which is very handy. Review collected by and hosted on G2.com.

Sometimes there are clunky things which don't seem to make too much sense -- emails tracked to salesforce weren't including any personalisation that was made to the email template. HOWEVER -- they do genuinely take your suggestions on board and this was updated in a new update so it does feel like a collaborative experience. Review collected by and hosted on G2.com.