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Rippling Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Rippling, finding it intuitive and efficient for managing all tasks in one place. (6299 mentions)
Users appreciate the intuitive interface of Rippling, making HR tasks easy and efficient for everyone. (4776 mentions)
Users appreciate the user-friendly interface of Rippling, enhancing accessibility and simplifying various management tasks. (3878 mentions)
Users love Rippling's intuitive and streamlined interface, making it easy to access essential services and manage expenses. (3530 mentions)
Users value the easy access to essential features like paystubs, PTO, and expense reporting with Rippling. (3504 mentions)
Users are frustrated by missing features in Rippling, such as lack of historical data import and unclear benefits information. (1146 mentions)
Users find Rippling to be not user-friendly, citing confusing reports and difficulties accessing personal documents. (768 mentions)
Users find the learning curve steep for Rippling, especially for non-tech staff managing updates and confusing tools. (754 mentions)
Users find navigation difficult, struggling to locate personal documents and information within Rippling's tools. (728 mentions)
Users desire expanded features like descriptive icons and clearer access to benefits information within Rippling. (687 mentions)
Users find the poor interface design of Rippling complicates navigation and streamlining tasks could enhance usability. (659 mentions)
Users find limited customization in Rippling, especially regarding survey capabilities and user interface options. (652 mentions)

Top Pros or Advantages of Rippling

1. Ease of Use
Users appreciate the ease of use of Rippling, finding it intuitive and efficient for managing all tasks in one place.
See 6299 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Rippling Review"

What do you like about Rippling?

It's really easy to navigate and find what you need. And if not, they have a great chat service/email response. Rippling was also really easy to imple

Christina P.
CP

Christina P.

Mid-Market (51-1000 emp.)

5.0/5

"Rippling is User Friendly"

What do you like about Rippling?

I love that Rippling is so user friendly. The easy to use icons direct me to exactly where I want to be. The layout is simple and easy to navigate and

2. Intuitive
Users appreciate the intuitive interface of Rippling, making HR tasks easy and efficient for everyone.
See 4776 mentions

See Related User Reviews

Kavish  S.
KS

Kavish S.

Small-Business (50 or fewer emp.)

5.0/5

"Rippling -Reliable, effective, and problem-solving— Rippling always gets it done!"

What do you like about Rippling?

Rippling's quick and crisp responses to my concerns are always a big thing to cheer for. Their tech support is just to the point and always eager to r

hannah m.
HM

hannah m.

Small-Business (50 or fewer emp.)

5.0/5

"Rippling is user-friendly and promotes workplace efficiency"

What do you like about Rippling?

Rippling is very user-friendly and makes it easy for managers to handle a number of different timecards and requests.

3. Simple
Users appreciate the user-friendly interface of Rippling, enhancing accessibility and simplifying various management tasks.
See 3878 mentions

See Related User Reviews

Nathanael E.
NE

Nathanael E.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Device Management with Exceptional Support"

What do you like about Rippling?

I find Rippling's onboarding and implementation process impressively straightforward and smooth, especially with the guidance of a dedicated implement

MP

Maxim P.

Mid-Market (51-1000 emp.)

5.0/5

"Great HR service. UX is clean and streamlined!"

What do you like about Rippling?

As an employee I like that Rippling is a cloud-based platform, so I'm able to access services from anywhere. Also interface seems to be the best I've

4. User Interface
Users love Rippling's intuitive and streamlined interface, making it easy to access essential services and manage expenses.
See 3530 mentions

See Related User Reviews

MP

Maxim P.

Mid-Market (51-1000 emp.)

5.0/5

"Great HR service. UX is clean and streamlined!"

What do you like about Rippling?

As an employee I like that Rippling is a cloud-based platform, so I'm able to access services from anywhere. Also interface seems to be the best I've

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"So Easy"

What do you like about Rippling?

Being able to text your receipts directly after a transaction is truly the best feature of Rippling. On the go and constantly purchasing for my client

5. Easy Access
Users value the easy access to essential features like paystubs, PTO, and expense reporting with Rippling.
See 3504 mentions

See Related User Reviews

Spencer  S.
SS

Spencer S.

Small-Business (50 or fewer emp.)

5.0/5

"Rippling simplifies my job."

What do you like about Rippling?

I have used other Hr platforms such as bamboo, and Rippling makes tracking of employees hours, time off, and benefits a breeze.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"So Easy"

What do you like about Rippling?

Being able to text your receipts directly after a transaction is truly the best feature of Rippling. On the go and constantly purchasing for my client

Top Cons or Disadvantages of Rippling

1. Missing Features
Users are frustrated by missing features in Rippling, such as lack of historical data import and unclear benefits information.
See 1146 mentions

See Related User Reviews

Andrea T.
AT

Andrea T.

Mid-Market (51-1000 emp.)

4.5/5

"Easy Navigation"

What do you dislike about Rippling?

We only just launched Rippling, so it is challenging to compare previous information since there isn't a way to import historical data for comparison.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fun Software"

What do you dislike about Rippling?

The app freezes if you open it while its already open on your phone.

2. Not User-Friendly
Users find Rippling to be not user-friendly, citing confusing reports and difficulties accessing personal documents.
See 768 mentions

See Related User Reviews

Zain M.
ZM

Zain M.

Mid-Market (51-1000 emp.)

3.5/5

"Good"

What do you dislike about Rippling?

There's so much admin work for us to do, and for no tech people it's hard

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Pleasing to Use"

What do you dislike about Rippling?

The only thing I don't like about Rippling is that it can be difficult to find my personal documents and information, like how much my current rate of

3. Learning Curve
Users find the learning curve steep for Rippling, especially for non-tech staff managing updates and confusing tools.
See 754 mentions

See Related User Reviews

Randall L.
RL

Randall L.

Mid-Market (51-1000 emp.)

3.5/5

"easy"

What do you dislike about Rippling?

The attendance tool is confusing and not easy to use.

Zain M.
ZM

Zain M.

Mid-Market (51-1000 emp.)

3.5/5

"Good"

What do you dislike about Rippling?

There's so much admin work for us to do, and for no tech people it's hard

4. Navigation Difficulty
Users find navigation difficult, struggling to locate personal documents and information within Rippling's tools.
See 728 mentions

See Related User Reviews

Randall L.
RL

Randall L.

Mid-Market (51-1000 emp.)

3.5/5

"easy"

What do you dislike about Rippling?

The attendance tool is confusing and not easy to use.

Sarin J.
SJ

Sarin J.

Enterprise (> 1000 emp.)

4.5/5

"Rippling improves HR/IT!"

What do you dislike about Rippling?

Navigating the tools can be more difficult.

5. Limited Features
Users desire expanded features like descriptive icons and clearer access to benefits information within Rippling.
See 687 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Long history with Rippling...and that's good!"

What do you dislike about Rippling?

This may be based on the company HR admin that sets this up, but a page of all the benefits would be nice. My current employer is just getting things

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fun Software"

What do you dislike about Rippling?

The app freezes if you open it while its already open on your phone.

6. Poor Interface Design
Users find the poor interface design of Rippling complicates navigation and streamlining tasks could enhance usability.
See 659 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Lots of features, good enough"

What do you dislike about Rippling?

- API access is blocked behind a pricy pay wall - Reports are confusing to create - Time off doesn't have a calendar view, instead you have to add i

Diego Ignacio M.
DM

Diego Ignacio M.

Mid-Market (51-1000 emp.)

4.5/5

"Great tool for work with room for improvements, but excellent anyway"

What do you dislike about Rippling?

Loading time, the color style could be more atttractive or professional. Show current requestHave a way to access the current request more easily

7. Limited Customization
Users find limited customization in Rippling, especially regarding survey capabilities and user interface options.
See 652 mentions

See Related User Reviews

BW

Boubacar W.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience with rippling"

What do you dislike about Rippling?

Cannot customize my state income % that can be deducted

DO

David O.

Small-Business (50 or fewer emp.)

4.5/5

"Say goodbye to manual HR work"

What do you dislike about Rippling?

One of the challenges that users have when working with Rippling, one is that it encompasses very low flexibility when it comes to changes in payroll

Rippling Reviews (10,880)

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Rippling Reviews (10,880)

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Jenny Joan P.
JP
School Success Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient Payroll Management, Highly Recommended"
What do you like best about Rippling?

I love how Rippling has transformed our payroll process, making it incredibly easy and fast. The ability to add multiple accounts and seamlessly distribute payments into them has significantly enhanced our efficiency. The software ensures that all payments, especially international ones, are timely and accurate, which resolves the issues we faced with our previous system that frequently delayed payments. This feature is extremely beneficial, ensuring that everyone gets paid on time without any hassle, and is a crucial reason for our continued use of Rippling. Moreover, transitioning to Rippling based on a peer recommendation turned out to be an excellent decision, as it has integrated smoothly with our operations despite initial minor setup challenges, which were easily overcome with the available support. I also really appreciate the seamless money transfer feature, making fund allocation at my bank swift and efficient. The experience has been so positive that I’ve already recommended Rippling to a friend with a startup, highlighting its ease of use and reliability, underscoring my confidence in its capabilities. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Cannot think of anything. Review collected by and hosted on G2.com.

ST
Customer Success Manager
Small-Business (50 or fewer emp.)
"All Employee Info in One Place—Absolutely Love It!"
What do you like best about Rippling?

I love that you can provide pretty much kind of employee information that you may need whether it is your paystub, the org chart of your company, requesting time off, etc. all in one place! Review collected by and hosted on G2.com.

What do you dislike about Rippling?

There are no downsides to using Rippling. Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling

Thank you for reviewing Rippling on G2, Sandy! We're so glad you're loving our product and our org chart.

Maria Belem M.
MM
Remote FD / intake auxiliary
Mid-Market (51-1000 emp.)
"Effortless Global Team Management with Rippling"
What do you like best about Rippling?

What I appreciate most about Rippling is how it simplifies managing everything from a single platform. Running multi-country payroll is seamless, ensuring everyone is paid promptly regardless of their location. The EOR and global employment features make hiring international team members straightforward, while the contractor management tools help keep everything well-organized. Overall, it really removes the stress from managing a global team. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Honestly, after using it for around three months, I haven't encountered any issues. I have no complaints at this time! Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling

So happy to hear that Maria! Thank you for reviewing Rippling on G2. We appreciate your feedback as we continue to hone our products. Thank you for choosing Rippling as your workforce management software.

Jagriti C.
JC
Accounting Manager
Small-Business (50 or fewer emp.)
"User-Friendly Payroll System with Stellar Support"
What do you like best about Rippling?

I absolutely love Rippling for several reasons. The ease with which Rippling handles payroll processes is fantastic; I don't have to worry about tax returns and withholding taxes because it takes care of it all, which significantly saves my time. I am particularly fond of Rippling's user-friendly interface, as it is straightforward and simple to make changes or add information without any hassle. The implementation managers who work with different entities during setup are incredibly helpful, providing clear and sequenced steps that make the process barely challenging. Their dedication ensures that I never feel overwhelmed. Additionally, the help center's quality is commendable, offering around-the-clock assistance, which gives me great peace of mind. These aspects make Rippling a pleasure to use daily and something I would recommend to others. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I find the benefits module in Rippling challenging to manage, particularly due to the complexity of adding and updating information. There are numerous fields to complete for benefits setup, such as employee portions, employer portions, amounts, and frequency, which makes the task quite intricate. Additionally, integrating Rippling with QuickBooks online is problematic as the sync process seems difficult and possibly not straightforward, leaving me unsure about the integration capabilities. Moreover, the help center can be inadequate for addressing urgent or complex issues, as it tends to ask many questions rather than providing immediate, direct support from a dedicated manager. Review collected by and hosted on G2.com.

SN
Accounts Receivable Billing Speciaist
Mid-Market (51-1000 emp.)
"specific to case [HR,IT,FINANCE ETC]"
What do you like best about Rippling?

Rippling has truly been a game changer for us. Onboarding, which used to be a complicated and messy multi-step process, is now almost as simple as a single click. The platform is genuinely helpful. Whenever we have questions, we get quick responses and clear answers, rather than just being sent a list of links. This makes a big difference when you need to resolve something quickly. The setup process was also much smoother than expected—it really felt like plug and play for both HR and IT. Overall, Rippling offers a very smooth and secure way to handle transactions. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Rippling has been very helpful overall, but there are a few areas that could use improvement. Some of the customization options seem somewhat limited, and there have been occasions when responses were slower than I expected or lacked detail. Additionally, the pricing is not very transparent. Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling

Hi Shivam! Thank you for reviewing Rippling on G2! We're so glad you're loving our product and that it's making onboarding and running your business smoother. We appreciate your feedback as we continue to hone our product. Thanks again for choosing Rippling!

Rambabu A.
RA
Scientist
Mid-Market (51-1000 emp.)
"ease of use and smoothly working"
What do you like best about Rippling?

All-in-One Platform

Automation & Efficiency

Users often mention the clean interface and intuitive design. Both admins and employees find it straightforward, whether running payroll or just logging in to select benefits

Flexibility & Integrations

Compliance & Global Reach Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Lack of Pricing Transparency

High Cost with Add-Ons

Steep Learning Curve / Setup Complexity

Support, Responsiveness & Customer Service Issues

Feature Gaps / Uneven Maturity Across Modules

Overwhelming or Too Feature-Rich for Smaller Organizations

Risk and Reputational Issues Review collected by and hosted on G2.com.

William M.
WM
Quality Assurance Analyst
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intelligent Integration: HR, IT, and Finance Unified in Rippling"
What do you like best about Rippling?

What stands out the most about Rippling is its intelligent integration between HR, IT, and Finance. Unlike other platforms that focus only on payroll or talent management, Rippling offers a unified experience, where everything—from hiring to offboarding—can be automated and managed in one place. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Being a 100% cloud-based solution, the dependency on stable connectivity can be a critical point in environments with limited infrastructure. Another aspect that can cause frustration is the learning curve for teams that are not accustomed to multifunctional systems, as the breadth of features requires time for configuration and full mastery. Review collected by and hosted on G2.com.

Kyle A N.
KN
Influencer Marketing Manager
Mid-Market (51-1000 emp.)
"Rippling Makes Workflows Easy and Accessible"
What do you like best about Rippling?

What I truly appreciate about Rippling is its exceptional accessibility, which allows me to navigate and manage various tasks with ease, no matter where I am. The platform is thoughtfully designed with a user-friendly interface, making it incredibly intuitive—even for those who may not be tech-savvy. Its seamless integration of features and clear layout significantly enhance the overall user experience, allowing me to complete tasks efficiently without unnecessary complications. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

While Rippling offers a lot of great features, one area that could be improved is the occasional complexity when setting up certain integrations or workflows. At times, the customization options—while powerful—can feel a bit overwhelming without clear guidance. Additionally, support response times could be faster in some cases, especially when dealing with time-sensitive issues. Overall, these are relatively minor concerns compared to the platform’s overall strengths, but they are areas where there's room for improvement. Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling

Hi Kyle! Thanks for leaving us a review on G2 -- we're so glad Rippling is helping you automate workflows. We appreciate your feedback in honing our product. Much appreciated

Asif R.
AR
Documents Submission Associate
Mid-Market (51-1000 emp.)
"All-in-One HR Platform That Saves Time, But Can Be Overwhelming for New Users"
What do you like best about Rippling?

Rippling makes managing HR, payroll, and compliance incredibly seamless. I really like how everything, from onboarding and benefits to device and app management, is centralized in one platform. The automation saves a lot of time, especially for repetitive admin tasks like setting up new hires or handling payroll changes. The user interface is clean, intuitive, and easy to navigate, even for people who aren’t very tech-savvy. Reporting and analytics are also excellent. it’s easy to get insights without needing to export tons of spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The platform is feature-rich, which can feel overwhelming at first. Some integrations and modules come at an additional cost, so it’s important to plan your budget carefully. Support response times can sometimes vary depending on the issue type, but overall, they’re helpful once you connect with the right person. Review collected by and hosted on G2.com.

Jordan B.
JB
Tech Support
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Rippling Makes Company Management Effortless and Organized."
What do you like best about Rippling?

There are a few things that I love about Rippling. To start off, the first thing that you always see with a software is how easy it is to navigate, and the structure of everything. Rippling has a superb interface that is easy to navigate. The second thing that I like, is the implementation of different tasks or surveys that you can make custom, to see everyones individual response. Rippling has helped me organize alot of data. The feature that they also have where you can see the entire company is very useful, for learning more about existing employees, and seeing new employees in order to learn their name. Overall, I think that Rippling has been a great software, and I recommend for all companies to use this for easier management and an improved workflow. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Personally,. I have not found anything wrong with Rippling in my opinion. As mentioned before, the application is easy to navigate and has everything that you may need as far as information inside of your company goes. Review collected by and hosted on G2.com.

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