Sumo Logic Reviews & Product Details

- Runtime calculated fields are incredible. Unlike Datadog (where calculated fields must be defined at ingestion time), Sumo Logic lets you define them on the fly. This is a massive productivity boost when you’re iterating on queries or exploring new log patterns.

- Outstanding value. Hosting my entire company’s logs cost roughly $100/month, which is shockingly affordable compared to Datadog or similar platforms.

- Easy integration with Heroku. The setup was quick and straightforward—no complex pipelines or custom agents required.

- Powerful search and flexibility. Once you get comfortable with its syntax, the query language is expressive and great for digging deep into logs. Review collected by and hosted on G2.com.

- Clunky UI. The interface feels dated and can be unintuitive to navigate, especially compared to modern tools like Datadog or Grafana Cloud.

- Alerting delays. Alerts tend to fire a bit slower than other platforms. Datadog, for example, seems to detect and trigger incidents faster in my experience.

- Limited ecosystem integration. For larger organizations, the lack of tight integration with APM and error-tracking tools can create friction—you end up context-switching across multiple dashboards to investigate an issue. Review collected by and hosted on G2.com.

Sumo Logic makes it very straightforward to search through large volumes of logs when investigating issues. I like how flexible the query language is — it lets me filter down exactly what I need, correlate events, and quickly pinpoint root causes across multiple services. The real-time dashboards and saved searches also save a lot of time for recurring monitoring tasks. Overall, it’s very responsive even with high data volumes. Review collected by and hosted on G2.com.

Sometimes the learning curve for writing more advanced queries or joins can be steep for new team members. Also, when queries are very complex, they can take a bit longer to execute. A bit more guidance or templates for common troubleshooting use cases would be helpful. Review collected by and hosted on G2.com.

Enhanced Security Controls

May 29, 2025: Administrators can now set API access key lifetimes and rotation schedules—automating policy adherence and strengthening security.

Exciting New App Integrations & Cloud-to-Cloud Enhancements

June 11, 2025 updates include new integrations for:

Kaltura – Monitor content management metrics like user activity and event distribution.

Bitwarden – Track high-risk events such as vault exports and SSO deactivation.

Sysdig Secure – Gain real-time visibility into vulnerabilities in containerized environments.

Updates to Gigamon Application Metadata Intelligence feature comprehensive security-focused dashboards.

Snowflake (C2C) and Akamai (C2C) sources now import richer data for better analysis. Review collected by and hosted on G2.com.

Search Speed for Very Large Datasets

Although Sumo Logic performs well for most queries, extremely large or complex searches can still take noticeable time.

Implementing smarter indexing or AI-assisted query optimization could speed this up.

Alert Noise Reduction

Sumo Logic provides strong alerting, but in high-volume environments, alert fatigue can become a problem.

Enhanced anomaly detection and auto-suppression for known benign patterns would help reduce noise. Review collected by and hosted on G2.com.

What I appreciate most about Sumo Logic is its Continuous Intelligence feature. It brings together vast amounts of diverse data and, with the help of AI, quickly transforms this information into actionable insights. This capability significantly speeds up the resolution of both security and operational issues. Review collected by and hosted on G2.com.

The licensing plan imposes strict limits on data retention, so storing logs and metrics for longer periods comes with extra costs. Review collected by and hosted on G2.com.

I have been able to provide more insights to devs for the issues I find in the website, either it can be an error popup or failed transaction. It has given me the capability to pin point the error. Thanks to the easy query search- which give real time error logging. Review collected by and hosted on G2.com.

I have come at intermediate level in sumo. Though it will be helpful if you provide a quick tour of the all most used sumo features for an absolute beginner. Review collected by and hosted on G2.com.

I use Sumo Logic on a every day basis to debug the Call flow. Sumo Logic Log search is a fantastic tool that provides good log search mechanisam. Sumo Logic rich in tools helps to quickly debug the voice call flow with its clear log details.

Traces are very clear in Sumo Logic helps to find what we required.

Metrics are also very helpful. Review collected by and hosted on G2.com.

Everything is fantastic. No issues in Sumo Logic. Review collected by and hosted on G2.com.

What I appreciate most is the platform's robustness as a Continuous Intelligence solution. Its cloud-native architecture enables organizations to efficiently unify and analyze vast amounts of machine data in real time, which helps maintain continuous application reliability and enhances their security against modern threats. Review collected by and hosted on G2.com.

I've noticed that the platform sometimes experiences latency when querying large amounts of historical or archived data, particularly during comprehensive searches within these secondary repositories. Review collected by and hosted on G2.com.

They have included co pilot for ease of use, also now new mitre framework coverage is also there. Also dashboards we can download in PDF. Review collected by and hosted on G2.com.

New UI is difficult to manage now, old UI was better according to me. Review collected by and hosted on G2.com.

Very easy to search through large amounts of logs. The query language allows me to filter to exactly what am looking for. Review collected by and hosted on G2.com.

There is a bit of a learning curve for advanced queries and they sometimes take a bit longer to come back with results. Review collected by and hosted on G2.com.

I have been using Sumo Logic for the past three years, and in my experience, it has been highly effective in addressing issues across multiple environments. One of the main features I find impressive is its quick response time. For example, when we need to retrieve application logs from a server or container orchestration, we typically have to log into the container or server, locate the file path, and search for the relevant logs. However, with Sumo Logic, you can simply enter the error keyword or host details along with the error information and specify the time frame, and you’ll get all the relevant logs from the container within seconds. This is why I highly recommend Sumo Logic to others. Additionally, I’ve used the recently added Copilot feature, and my overall user experience has been excellent. I encourage Sumo Logic to continue integrating new features, such as enhanced error detection, i hope the customer support top be good at all. Review collected by and hosted on G2.com.

From a user's perspective, I believe Sumo Logic could improve its UI experience, as the current interface feels outdated and resembles an older application. In my personal experience, a more colorful and modern UI would attract more users and make the platform more enjoyable to use. While the features are excellent, the pricing could be a concern. Users often evaluate whether the cost is justified by the value provided, so ensuring a balance between price and functionality is key. A great customer experience can lead to higher satisfaction and attract more customers. Additionally, I suggest enhancing the onboarding process with more intuitive tutorials or guided workflows to help new users get started quickly. Another improvement could be faster load times for dashboards Review collected by and hosted on G2.com.