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Zoey

By Zoey

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Zoey Reviews & Product Details

Zoey Product Details
Profile Status

This profile is currently managed by Zoey but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

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Zoey Integrations

(9)
Integration information sourced from real user reviews.

Zoey Media

Zoey Demo - Streamline-B2B-Business
Streamline and Automate your B2B business online with Zoey.
Zoey Demo - SIMPLIFY & AUTOMATE YOUR ORDERING
Utilize Zoey to simplify and automate your order management processes whether integrated with your back-office tools or stand-alone.
Zoey Demo - A Mobile App For Sales Reps, Delivery Drivers and Customers
The Zoey Mobile App enables sales teams, delivery drivers and customers to stay connected in real-time.
Zoey Demo - Write Orders with Speed & Accuracy
The Zoey mobile app works with any compatible Bluetooth barcode scanner or 10-Key for building large orders on location or in the warehouse. Users can also access pre-built Order Templates, custom catalogs, order history and re-order features to make writing orders fast and error-proof.
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Zoey Reviews (45)

Reviews

Zoey Reviews (45)

4.5
45 reviews

Pros & Cons

Generated from real user reviews
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Michael K.
MK
Director of Communication and Enablement
Small-Business (50 or fewer emp.)
"Great for where we're at, great for where we're going."
What do you like best about Zoey?

Customer portal, support team, and customizability on the backend. I appreciate the continued growth of the platform.

Customer support and ticketing have been great. As I've worked with other software support teams, the Zoey team stands out above most. Often able to help find a solution, rarely do I get a "hard no" without any guidance. My only gripe about the Zoey team is they don't sign the induvidual name of the person helping. I'd like to know who I'm speaking with, vs "Your Zoey Team" :) Review collected by and hosted on G2.com.

What do you dislike about Zoey?

Web design is limited now. It's getting better. Implementation was challenging, but I also came on board after it had begun, so I missed many of the initial meetings. BUT in contrast to implementation with other software, Zoey is still at the top end. Review collected by and hosted on G2.com.

Richard L.
RL
Owner
Small-Business (50 or fewer emp.)
"Happy Customers since 2014"
What do you like best about Zoey?

We are using Zoey to run our B to B business, www.iSweet.ca. It is Very User Friendly for Add new items, run promotion for certain time period. Customer loves it since everyone can see the status of order, invoice, track shipment and applied credit if any. Customer support is awesome when we have any questions. Normally tickets will be taking care within 1 hour. Zoey has been part of our daily business operation. We have been with other web hosting company, Zoey has help us to migrate and make the integration very smooth. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

We wish Zoey could allow us to "Scan UPC to Verify the pickers pick the right items since we carry over 1500 SKU in regular basis". Review collected by and hosted on G2.com.

Joe B.
JB
Managing Member
Small-Business (50 or fewer emp.)
"Top notch when it comes to support!"
What do you like best about Zoey?

We have been working with Zoey for many years now. As a company we love their platform and it is very inclusive of many features not provided by others. The platform goes far beyond just tracking orders and we use it for many other internal systems including quoting. The built-in quoting software is exceptional. Above and beyond all of this is the quality of support provided. Tech support is very quick to respond and help us through issues or changes that we want to implement. On several locations they have even made modifications to their platform so that they could include features that we needed. We certainly made the right choice when we picked this platform many years ago.

Thank You,

Joe Biondo

BEC Integrated Solutions, LLC Review collected by and hosted on G2.com.

What do you dislike about Zoey?

I can't think of any downside to using the platform. There is more than enough when it comes to features and flexibility so I struggle to come up with any downside to using the Zoey platform. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business (50 or fewer emp.)
"Excellent to work with, love the final product!"
What do you like best about Zoey?

I love how clean and intuitive everything is for the user. Our customers have been able to log in and navigate the site with ease, and the final result looks beautiful.

What impressed me most about setting up with Zoey was working with Julie — her knowledge, clarity, and ability to guide us through the process made a huge difference. She translated complex information in a way that was easy to understand and kept things moving forward smoothly.

The B2B solution has been a great fit for us. While we’re still learning as we go, most things have been easy to figure out from here. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

I can already tell that a forecasting feature to help order inventory would be essential. If we could have that, it would be perfect. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"Zoey has been an excellent solution for us!"
What do you like best about Zoey?

We've had a great experience with hosting our website on Zoey. The website was user friendly and great to customize and set up. The support team is also helpful if we have any issues. Setting up the integration took time but was easy to do. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

Occasionally there is something that the "cookie cutter" type site doesn't allow us to customize but that is very rare! We can pretty much customize anything we need to. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Streamlined Wholesale Efforts"
What do you like best about Zoey?

How much it streamlines our wholesale ordering Review collected by and hosted on G2.com.

What do you dislike about Zoey?

It took a long time to onboard due to custom bundles we allow our wholesalers to buy, but Zoey came up with workarounds Review collected by and hosted on G2.com.

Vikas B.
VB
Assistant Professor
Education Management
Mid-Market (51-1000 emp.)
"customizable solutions available if u want."
What do you like best about Zoey?

highly customizable software with variable number of customers and need of the client. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

comparatively costly than their rivals with lesser support for third party softwares. Review collected by and hosted on G2.com.

GS
Director
Small-Business (50 or fewer emp.)
"Intuitive and Feature-Rich software"
What do you like best about Zoey?

Intuitive and functional interface, with clear documentation.

Very responsive and friendly customer support via tickets.

Easy to create customer-specific pricing.

Visual site builder with flexible themes. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

Smaller app ecosystem compared to other platforms. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Great Platform and Excellent Customer Service"
What do you like best about Zoey?

Zoey is a wonderful platform. Their customer service is great, they personally worked with us on several requests to customize Zoey to fit our unique business needs. Their team also spent several hours helping with integration when we switched ERP systems. Our customers find it easy to use and our team loves the reporting features and visibility it provides. Thank you, Zoey Team! Review collected by and hosted on G2.com.

What do you dislike about Zoey?

We don't have any complaints about Zoey. The interface is pleasant and easy to navigate for our customers, it's ideal for reporting on historical and future orders, and customizable enough to meet our unique needs. Review collected by and hosted on G2.com.

AS
IT Project Manager
Mid-Market (51-1000 emp.)
"Soffe B2B Implementation Project"
What do you like best about Zoey?

The Support and Implementation Team members have been amazing throughout this process. Review collected by and hosted on G2.com.

What do you dislike about Zoey?

We have not identified any downsides thus far. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Average Discount

6%

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Content Management
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