Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Core Principles of Effective Communication
The value of clear and concise expression
- Exploring the 7 Cs of communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing typical communication obstacles and strategies to resolve them
- Distinguishing between formal and informal communication approaches
Perfecting Verbal Expression
- Articulation & Pronunciation: Achieving clear and confident speech
- Pacing & Tone: Projecting professionalism and engagement
- Active Listening: Essential for meaningful dialogue
- Managing Difficult Conversations & Delivering Constructive Feedback
Essential Business Writing Skills
Crafting clear, accurate, and brief documents
- Grammar and punctuation: Identifying and correcting frequent mistakes
- Organizing emails, reports, and business correspondence professionally
- Selecting the appropriate tone for varying business contexts
Best Practices for Digital Email Communication
Professional email etiquette: Guidelines and prohibitions
- Designing emails for maximum impact and efficiency
- Navigating sensitive or complex email interactions
- Leveraging AI and tools to verify grammar and tone
Wrap-Up & Action Plan
- Summarizing key insights and personal reflections
- Committing to personal development goals
Pedagogical Approaches
- Interactive Discussions & Exercises – Engaging participants via practical scenarios
- Role-Playing & Simulations – Refining verbal communication through practice
- Group Work & Peer Feedback – Learning from colleagues' writing and speaking techniques
- Practical Writing & Editing Exercises – Gaining hands-on experience in enhancing business communication
Requirements
Intended Audience: Professionals aiming to strengthen their English verbal and written communication capabilities.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot