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Course Outline
Introduction to OpenUEM
- Exploring endpoint management and OpenUEM features
- Grasping the endpoint lifecycle and management fundamentals
- Establishing the lab environment and preparing for testing
Installing and Configuring OpenUEM
- Setting up OpenUEM server components
- Distributing agents to Windows, macOS, and Linux devices
- Adjusting network and security parameters
Endpoint Registration and Organisation
- Adding endpoints to the OpenUEM console
- Categorising and structuring devices for streamlined management
- Assigning roles and administrative permissions
Fundamentals of Device Management
- Distributing software and updates to controlled devices
- Setting up policies and compliance rules
- Tracking device performance and usage
Patch Administration and Automation
- Scheduling updates and automating patch rollouts
- Validating and testing software distribution
- Applying best practices for endpoint security and compliance
Reporting and Issue Resolution
- Creating reports on device status and activities
- Resolving common endpoint issues through basic troubleshooting
- Setting up monitoring alerts for proactive management
Capstone Lab and Practical Tasks
- Practical session: registering devices, rolling out updates, and monitoring endpoints
- Scenario-based activities to consolidate learning
- Analysing and discussing lab outcomes
Recap and Future Directions
Requirements
- Fundamental knowledge of IT support principles
- Practical experience with endpoint hardware and operating systems
- Basic familiarity with networking and device setup
Target Audience
- IT support specialists
- Technical helpdesk team members
- Junior system administrators
14 Hours
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
Course - Certified Kubernetes Administrator (CKA) - exam preparation
Interesting labs, help from trainer