Name (optional):
Please put a check mark on the space provided that best fit to your answer.
Thankyou!
Part I: Respondent’s Profile
Gender Male
Female
A. Age
41 years old and above
35-44 years old
25-34 years old
18-24 years old
18 below
B. Educational Attainment
High school
Undergrad
College
Master’s degree
Part II: Respondent’s Assessment
Directions: Please put a check mark on the space provided by using the Likert scale
on a 4-point scale or you can also write any comment on the space provided below the
questionnaire about “The Effect of Online Shopping.” Thank you!
Legend:
Scale Range Verbal Interpretation Symbol
4 3.26-4.00 Strongly Agree SA
3 2.51-3.25 Agree A
2 1.76-2.50 Disagree D
1 1.00-1.75 Strongly Disagree SD
A. What are the disadvantages of online shopping?
Questions SA A SD D
Security concerns surrounding
payment by credit card over the
internet
Not being able to physically inspect the
goods before purchase
Goods getting damaged during
transport
Goods not arriving in time at all
Concerns over what information
retailers are strong about e.g. buying
habits
B. Why do you prefer online shopping?
Questions SA A SD D
Online shopping is convenient to shop
Online shopping has a wider variety
Online shopping has cheaper goods
Online shopping saves time and energy
Online shopping delivers your goods to your home
without the need to travel
Online shopping can be done from the comfort of your
own home
C. How comfortable are you about your personal information being kept confidential
when buying products online?
Extremely Quite Comfortable Moderately Not Comfortable
Comfortable Comfortable
D. How often you shop online?
Extremely Often Moderately Often Slightly Often Not at All
E. Which online websites do you usually use?
ZALORA SHOPPE LAZADA OLX
F. Which do you usually buy?
CLOTHES SHOES JEWELRIES BAGS MAKE-UP/
ESSENTIALS
Thank You