VOCAB

Number 1 :___________?
____________ help to improve ____________.

Number 2 :___________?
The latest ___________shows an ________in used car purchases.

Number 3:___________?
Almost all ________________rated the ________________.

Number 4:___________?
Panatronic has a virtual ___________on the manufacture of ___________.

Number 5 :___________?
___________in the ______________________has increased.

Number 6 :___________?
The factory has ___________ the ______________________.

Number 7:___________?
Mr.Hawkesby ___________that the clause be ___________.

The company could not meet the _________________________________.

Number 8 :___________?
Sun Manufacturing ______________to ensure the ______________.

Number 9:___________?
Brahe Optics has __________its ____________________.
Number 10 :___________?
____________________are __________ compared to those from a decade ago.

Number 11 :___________?
Organizers __________________on management strategies ________________.

Number 12 :___________?
Several investors decided to ____________________.

Number 13 :___________?
Benson Co. __________ your ____________________.

Number 14 :___________?
The salesclerk offered to ____________________on ____________________.

Number 15 :___________?
Research and Development will _______food consumption _______in __________.

Number 16:___________?
An _____________________is one that people remember for a long time.

Number 17 :___________?
Manufacturers of large vehicles are _______an __________________for sales.

Number 18:___________?
______________monitor the latest trends _______.
Number 19 :___________?
The _______will ______________for anyone going to the convention.

Number 20:___________?

The _____________________ on developing the ______________for the new

spring collection.

Number 21 :___________?
The Barkley Company ______________growth for the third ____________.

Number 22:___________?
The __________ is that _______will be cut.

Number 23 :___________?
New regulations are _______on the ______________.

Number 24:___________?
We used mass-mailing methods to _____________of our _______.

Number 25 :___________?
__________providers struggle to survive in today’s _____________________.

Number 26 :___________?
The frozen ____________can _______the canned goods market.

Number 27: ___________?

_______for this quarter are ______________.
The _________ _____the age range of 25-40 years.

Number 28 : ___________?
The mayor’s ______________focused on his strong record in office.

Number 29: ___________?

One of the _______ causes for low sales was the ______________.

Number 30 : ___________?
Management ______________resources on _____________________.

Number 31 : ___________?
The sugarcane _______ is vulnerable to _______variations.

Number 32: ___________?

_______fluctuations had a ______________on the market.

Number 33: ___________?

_____________________is cheaper _____________________television.

Number 34: ___________?

Severe deficits can occur when there is a _______ between _____and _____.

Number 35: ___________?

There is _______ pressure from _________to ______________.

Number 36: ___________?

Shrinking _______are __________ the current state of the company.
Number 37: ___________?
My conception of the project ________a ________________currently under
construction in the Philippines.

Number 38 : ___________?
________________________the ____________ they use?

Number 39 : ___________?
It is ________________ in ________terms rather than in the abstract.

Number 40 : ___________?
These ________ ________ earlier findings.

Number 41: ___________?

Designs for the new museum are ________________________.

Number 42: ___________?

It is ________________from the vast ________________on offer.

Number 43 : ___________?
________ aids ________________

Number 44 : ___________?
I haven't ________________________ yet.

Number 45: ___________?

These ________should _____ purely ________, with no obligation on either side.

Number 46 : ___________?
Companies must ________ survive in the ________.

Number 47 : ___________?
She's on a ________________.

Number 48 : ___________?
This is a ________________ of Roman pottery.

Number 49 : ___________?
An ________________is a type of ________containing stimulant drugs.

Number 50 : ___________?
He ________ from their remarks that they were not ________ the plan.
 CÂU HỎI VỀ YÊU CẦU
1. HỆ THỐNG CÁC CÂU HỎI
What are the company asked to do?
Công ty được yêu cầu làm gì?
What (should) the employees do?
Nhân viên nên làm gì?
What are the customers requested to do?
Các khách hàng được yêu cầu làm gì?
What are the managers encouraged to do?
Các nhà quản lý được khuyến khích làm gì?
What are the employees advised to do?
Các nhân viên được khuyên làm gì?
What are the workers instructed to do?
Các công nhân được hướng dẫn làm gì?
What are the staff directed to do?
Nhân viên được chỉ đạo làm gì?
What are the members told to do?
Các thành viên được bảo làm gì?
1. refers to the following e-mail.

To Whom it may concern,

I am writing this letter to complain about the poor service that I have received from your
company. We signed up for your telephone and internet service package two months ago
because your advertising suggests that you are better than Telco. However, in the first month
of service you managed to cause me to lose two days worth of business because of poor
administration.
The main problem was that you failed to provide me with the correct telephone number that
you had promised when I completed the contract. This number was an established business
line that I had been using for the last three years. I would appreciate it if this situation could
be resolved and a substantial rebate offered on my first three month's account.
I look forward to hearing from you soon.
Yours faithfully,
Charlie Williams

Q. What is the company asked to do?

(A) Give a refund
(B) Call Charlie Williams
(C) Return his letter
(D) Issue a new phone number

cause [kɑ:z] : gây ra worth [wɜ:rθ] : quý giá

administration [ædmɪnɪˈstreɪʃn] : sự quản trị resolve [riˈzɑ:lv] : giải quyết
substantial [səbˈstænʧəl] : đáng kể rebate [ˈribeɪt] : giảm giá issue [ˈɪʃu:] : đưa ra
2. refers to the following advertisement.

The City Convention Center is looking for an assistant convention coordinator. Duties

include organizing exhibit and meeting space for upcoming conventions, overseeing

exhibit set-up, and coordinating audio-visual requests of participants. If you are good

with details, enjoy people, and don't want to sit behind a desk, this job is for you.

Come by City Hall, Room 203, for an application. Please bring a résumé and a letter

of reference. Acceptable applicants will have a preliminary interview with the current

assistant convention coordinator. Those who pass this interview will go on to an

interview with the head convention coordinator.

Q. What should the applicants do?

(A) Coordinate an event
(B) Organize an exhibit
(C) Interview the head coordinator
(D) Bring work history

coordinator [koʊˈɔ:rdəneɪtər] : điều phối viên duty [ˈdu:ti] : Nhiệm vụ

include [ɪnˈklu:d] (v): bao gồm upcoming [ˈʌpkʌmɪŋ] : sắp tới
oversee [ˈoʊvərsi] : giám sát coordinate [koʊˈɔ:rdənət] : điều phối
audio-visual [ˈɑ:dioʊ]-[ˈvɪʒəwəl] : nghe nhìn preliminary [prɪˈlɪməneri] : sơ bộ
3. refers to the following document.

We would like to welcome you to the XVZ Machinery Company's international

symposium. As you are aware, XVZ employees from over twenty countries are in
attendance at this year's conference. If you would like to meet your counterparts from
other countries on a more personal level be sure to sign up at the registration desk for
special dinners, lunches, or breakfast meetings that are described below. Whether you
are in Personnel, Sales, Management, or Research, you'll be able to discuss topics of
common interest with colleagues of diverse backgrounds.
Find out what your Indian, Japanese, or Moroccan counterpart can suggest for your
department's current problems. Help your French, Colombian, or Russian colleague
with a problem that you've tackled before. Take advantage of this rare opportunity
and come into personal contact with your international partners. All meetings will be
held In Lounge B.

Q. What are the employees requested to do?

(A) Make a presentation
(B) Meet foreign staff
(C) Move to another country
(D) Skip breakfast meetings

symposium [sɪmˈpoʊziəm] : hội nghị chuyên đề aware [əˈwer] : nhận thức

in attendance [ɪn əˈtendəns] : trong danh sách tham dự
counterpart [ˈkaʊntərpɑ:rt] : người đồng cấp Whether [ˈweðər] : 1. liệu 2. bất kể
diverse [daɪˈvɜ:rs] : đa dạng Take advantage of [teɪk ædˈvæntɪʤ əv] : Tận dụng lợi thế của
rare [rer] : hiếm hoi opportunity [ɑ:pərˈtu:nəti] : cơ hội partner [ˈpɑ:rtnər] : cộng sự
4. refers to the following letter.

Hi, Jen.
I'm writing this letter because I really need your help. If you could give a reference for
me, I'd really appreciate it. I saw an ad in the paper offering a free journalism course to
successful applicants. I sent in an article I wrote for the student newspaper. They really
liked it, but since there are only five places, they want a reference as well.
Is it okay if I send them your phone number? I think they want to call so that they can
have a proper conversation with you. I know it's been a while but if you could do, it'd
really help me out. I've got a new phone number, so you can reach me on that and my
address is still the same.

Hope to hear from you soon.

Regards,
Patrick

Q. What is Jen asked to do?

(A) Do an interview
(B) Write an article
(C) Provide a reference
(D) Call a newspaper

journalism [ˈʤɜ:rnəlɪzəm] : báo chí

reference [ˈrefərəns] : lời giới thiệu
proper [ˈprɑ:pər] : thích hợp
5. refers to the following letter.

Dear Mr. Timpans,

Thank you for your e-mail concerning the poor quality of our black leather work gloves.
We apologize for any inconvenience that this has caused you and your crew. Along with
five new pairs of work gloves for your crew, we have enclosed a free year's supply of
protector spray. In our retail stores, this spray is always recommended to buyers who
deal with heated materials.
This should have been brought to your attention at the time of your initial order. Please
excuse our oversight. To date, we have had no complaints about these gloves from
customers who have used the protector spray. However, should you use this enclosed
spray and find that you are still unsatisfied with the gloves, please return the gloves and
spray for a full refund.

Sincerely,
Stan Mason,
President

Q. What is Mr. Timpan encouraged to do?

(A) Request a relund
(B) Call customer service
(C) Send another e-mail
(D) Try a product

leather [ˈleðər] : da apologize [əˈpɑ:ləʤaɪz] : xin lỗi

inconvenience [ɪnkənˈvinjəns] : sự bất tiệ crew [kru:] : đội ngũ
Along with [əˈlɔŋ wɪð] : Cùng với protector spray [prəˈtektər spreɪ] : xịt bảo vệ
deal with [dil wɪð] : đôi phó với initial [ɪˈnɪʃəl] : ban đầu
attention [əˈtenʃn] : sự chú ý excuse [ɪkˈskju:s] : thứ lỗi
oversight [ˈoʊvərsaɪt] : sự sơ suất unsatisfied [ənˈsætɪsfaɪd] : không hài lòng
6. refers to the following report.

If you want to advance in your career, you will have to make some careful decisions
about which jobs you take. Evaluate a job offer for the value it has to your career.
It may mean sacrifices at first. You may have to move to a difterent region or a
different country to get a job that is right for you. You may have to work late hours,
at least temporarily.

But you should never accept a job if it is not related to your career goals. You will
find yourself frustrated in such a position and consequently will not perform your
best. This will have an effect on the people around you, who will not feel as if you
are being part of the team. The best advice is to think carefully before accepting any
position and make sure the job is one you want to have.

Q. What are the readers advised to do?

(A) Accept jobs in other regions
(B) Consider their occupational objectives
(C) Avoid working overtime
(D) Consult their colleagues

advance [ədˈvæns] : tiến lên Evaluate [ɪˈvælju:eɪt] : Đánh giá

job offer [ʤɑ:b ˈɔfər] : đề nghị công việc value [ˈvælju:] : giá trị
sacrifice [ˈsækrəfaɪs] : sự hy sinh temporarily [tempəˈrerəli] : tạm thời
frustrated [ˈfrʌstreɪtəd] : bực bội consequently [ˈkɑ:nsəkwəntli] : hậu quả là
perform [pərˈfɔ:rm] : thực hiện effect [ɪˈfekt] : ảnh hưởng
part [pɑ:rt] : phần occupational [ɑ:kjəˈpeɪʃnəl] : nghề nghiệp
objective [əbˈʤektɪv] : mục tiêu Consult [kənˈsʌlt] : Tham khảo ý kiến
 CÂU HỎI NOT
1. HỆ THỐNG CÁC DẠNG CÂU HỎI
 What is NOT stated about the brochure?
Cái gì không được nhắc về tờ quảng cáo?
 What is NOT mentioned in the notice?
Điều gì không được đề cập trong thông báo
2. PHƯƠNG PHÁP LÀM
 Tìm các thông tin trong bài để loại các đáp án sai
1. refers to the following advertisement.

AVP Marketing, Houston's leading manufacturer of state-of-the-art photographic equipment

and supplies is looking for a qualified professional for the following position:
MARKETING ASSISTANT
Responsibilities:
> Assist in conceptualizing marketing campaigns
> Provide inputs to the company's marketing plans, programs, and activities
Requirements:
> Must have excellent marketing and communication skills
> Must have a college degree in Business, Economics, or Marketing Management
> Must have at least three years of work experience in a comparable marketing organization
> Must be forward-looking and innovative

Q. What is NOT needed to apply for the position?

(A) Residence in Houston
(B) Good communication skills
(C) Experience in marketing
(D) A Business degree

leading (a): hàng đầu manufacturer (n): nhà sản xuất state-of-the-art (a): hiện đại nhất
qualified (a): có trình độ professional (n): chuyên gia following (a): sau
Responsibilities(n): Các trách nhiệm Assist (v): Hỗ trợ conceptualize (v): khái niệm hóa
input (n): đầu vào Requirement (n): Yêu cầu comparable (a): tương đương
forward-looking (a): biết nhìn xa innovative (a): tiến bộ, sáng tạo Residence (n): Nơi cư trú
2. refers to the following letter
Ms. Joanna Wallace
Chief Financial Officer
Anderson Trading Corp.

I am pleased to recommend Mr. Alex Kendall for the position of apprentice trader. Mr.
Kendall was my student in Marketing at the University of Chicago. He excelled not
only in academics but also in leadership, particularly as student council chairman. He
was also a chairman of the College Honors Society.

Mr. Kendall has strong persuasive skills and a very positive work outlook that should
make him a valuable member of your organization.

With my best wishes,

Charles B. Kettering

Q. What is NOT mentioned as a reason to hire Alex Kendall?

(A) He studied marketing.
(B) He has been exposed to leadership.
(C) He was very influential.
(D) He earned a scholarship.

apprentice (a): học nghề trader (n): thương nhân excel in (v): giỏi về
academics (n): học giả leadership(n): khả năng lãnh đạo particularly (adv): đặc biệt
chairman (n): chủ tịch persuasive (a): có tính thuyết phục positive (a): tích cực
outlook (n): bề ngoài valuable (a): quý giá exposed to (v): tiếp xúc với
influential (a): có ảnh hưởng earn (n): kiếm scholarship (n): học bổng
3. refers to the following e-mail.

To: j.roberts@gmail.com
From: aferguson@prismfoods.com
Subject: Verification of Order

Dear Ms. Roberts,

About our telephone conversation this morning, I would like to confirm your order
for the following:
- 10kg. Australian Butter
- 8kg. Magnus Low-Fat Margarine
- 6kg. Keaton's Apple Juice
- 6kg. Sora Orange Marmalade
Please expect delivery sometime tomorrow afternoon.

Sincerely,
Albert Ferguson
Manager, Prism Foods Store

Q. What is NOT an item that was ordered?

(A) Jam
(B) Margarine
(C) Beverage
(D) Fruit

Verification (n): sự xác minh conversation (n): cuộc hội thoại confirm (v): xác nhận
Butter (n): Bơ Low-Fat (a): Ít béo Margarine (n): bơ thực vật
Marmalade (n): mứt sometime (n): lúc nào đó Jam (n): Mứt
Beverage (n): Đồ uống
4. refers to the following report.

For the first time in years. UNDP has teamed up with private sector partners to improve
the quality of life of disaster-affected communities around the world. Some of the
water and sanitation proiects are being financed by the United Nations Foundation,
Sunnyside, Brannex, Ochinco insurance, and the Jet Cola Company have signed
agreements with UNDP to fund water supply and sanitation development projects in
the affected areas.
In addition, Sunnyside, a telecommunications company, was the first private sector
company to partner with the UNDP. The MED project is providing capacity
development training and has established a program that reconstructs damaged schools.
The initial contribution of $213,000 from the Sunnyside Relief Trust Fund will be
utilized well.

Q. What is NOT mentioned as a form of assistance?

(A) Distribution of water
(B) Waste disposal systems
(C) School construction
(D) An internet infrastructure

team up with (v): lập nhóm với private (a): riêng tư sector (n): ngành
improve (v): cải tiến disaster (n): thảm họa quality (n): chất lượng
community (n): cộng đồng sanitation (n): vệ sinh finance (v): cấp vốn
fund (v): tài trợ supply (n): nguồn cung telecommunication (n): viễn thông
partner with (v): hợp tác với capacity (n): khả năng reconstruct (v): tái xây dựng
initial (a): ban đầu contribution (n): sự đóng góp utilize (v): sử dụng
distribution (n): sự phân phối assistance (n): sự hỗ trợ
Waste disposal (n): Xử lý chất thải infrastructure (n): cơ sở hạ tầng
5. refers to the following report.

One of the Mitchell Motor Company's main British plants remained closed today by an
unofficial strike, even though the company's assembly line workers have accepted a
pay increase. About 550 maintenance technicians are on strike at the High Tower
factory in northern England. In response, Mitchell has let go 8,000 assembly line
workers there.

Mitchell's 32,000 assembly-line workers voted to accept a 6.2 percent pay increase this
week. But the technicians argued that they were losing against unskilled workers and
threatened to spread their strike to other plants. The strike has forced a halt in the
production of vans at its facility in southern England.

Q. What is NOT a result of the strike?

(A) Assembly line workers were laid off.
(B) New technicians were hired.
(C) The plant remained closed.
(D) Van production was stopped.

main (a): chính / chủ yếu remain (v): vẫn còn unofficial (a): không chính thức
strike (n): đình công assembly line (n): dây chuyền lắp ráp
pay increase (n): Tăng lương maintenance (n): bảo trì
technician (n): kỹ thuật viên In response (n): Đáp lại lose against (v): mất việc vào
threaten (v): dọa spread (v): Lan tràn force (v): buộc
halt (n): sự dựng lại lay off (v): Sa thải Van (n): xe tải
 CÂU HỎI SUY LUẬN
Tuy không phải câu hỏi suy luận nào cũng khó, nhưng những câu hỏi dạng này thường
gây suy luận sai.
Tuyệt đối không được phán đoán chủ quan, luôn bám sát văn bản.
Sử dụng phương pháp loại trừ đáp án.
1. HỆ THỐNG CÁC DẠNG CÂU HỎI
 What is suggested about the article?
Điều gì được gợi ý về bài báo?
 What is implied about the letter?
Điều gì được ám chỉ về bức thư?
 What can be inferred about the article?
Điều gì có thể suy luận về bài bào?
 What day's seminar probably will be most helpful to Mr. Cho?
Ngày hội thảo nào có thể sẽ hữu ích nhất cho Mr.Cho?
 For whom is Mr. Garner's presentation most likely intended?
Bài thuyết trình của Mr.Garner nhiều khả năng nhất dành cho ai?
1. refers to the following letter

Peter Giamov Inc.

Dear Giamov,

Thanks to the support of valued customers such as you, our company is expanding.
As of Monday, July 1, Kamaki Sales Corporation will be located in our new offices
and warehouse building at 401 Grandiosa Boulevard, Tampa, Florida. The telephone
number for this new location is (813) 555-5428. Our Manufacturing Division will
remain at 2550 Santa Fe Avenue, in St. Petersburg.
I have enclosed our most recent brochure on robotic equipment for your review.
I hope you find it interesting.

Sincerely,
Demetrus
President

Q. What is suggested about Peter Giamov Inc.?

(A) It has a plant in Tampa.
(B) It assembles new office buildings.
(C) It is a technology company.
(D) It employs Peter Giamov.

valued (a): có giá trị warehouse (n): Kho Division (n): Bộ phận
remain (v): vẫn còn robotic (a): rô bốt assemble (v): lắp ráp
brochure (n): sách quảng cáo
2. refers to the following letter.

Dear Mr. Bachnus,

Thank you for allowing us the opportunity to work with your company.
As requested, we have evaluated the strengths and weaknesses of your company's
existing cost system and evaluated the desirability of switching from the existing
cost system to an activity based cost system.
Our analysis uses Products X and Y as test cases to understand how the existing
and proposed systems would compute product costs. Based on our study, we have
reached the following conclusions:

Best regards,
Michelle Rodrigo
Simpson and Lee

Q. What can be inferred about Simpson and Lee?

(A) It is a consulting agency.
(B) It is a law firm.
(C) It is an advertising firm.
(D) It is a wholesale business.

allow (v): cho phép opportunity (n): cơ hội evaluate (v): đánh giá
strength (n): điểm mạnh weakness (n): điểm yếu existing (a): hiện có
system (n): hệ thống desirability (n): mong muốn switch (v): chuyển
analysis (n): sự phân tích compute (v): tính toán Based on (n): Dựa trên
reach (v): đạt được conclusion (n): phần kết luận
consulting agency (n): cơ quan tư vấn
wholesale business (n): Kinh doanh bán buôn
3. refers to the following article.

Lakeview Market Research Institute recently conducted a survey to compare the top
Communications companies around the world. Sekia has held the top spot since 1998
when it overtook Cordonus. Now, in the first quarter of 2012, Shapley has shipped 93
million phones, compared to almost 83 million by Sekia. Shapley also reported its
highest quarterly profit since 2008.

The firm said that its IT and mobile communications division, which manufactures the
smartphones, made a profit of 4.27 million USD during the quarter, as revenues in the
division surged 86% from a year earlier. Shapley will unveil the latest version of its
range of phones later this year. The range has been very popular and helped overtake
the competition to become the world's biggest seller of smart phones.

Q. What is inferred in the article?

(A) Sekia has been expanding since the 1990s.
(B) Sekia has been leading in sales since 2000,
(C) Cordonus is the biggest manufacturer of smartphones.
(D) Shapley has become the leader in smartphone sales.

Institute (n): viện / học viện recently (adv): gần đây conduct (v): tiến hành
compare (v): so sánh spot (n): chỗ overtake (v): tiếp quản
compared to (n): so với almost (n): hầu hết quarterly (a): hàng quý
division (n): bộ phận revenue (n): doanh thu surge (v): tăng lên
unveil (v): tiết lộ latest (n): mới nhất version (n): phiên bản popular (n): phổ biến
5. refers to the following instruction.

Thank you for choosing the ElectroGold Cordless Telephone.

To get the most out at your telephone, please read through the manual to learn about
the dozens of new features. These include a speakerphone in the handset and the base, a
spare battery, and a message display screen. Also included is a new voice-mail
indicator to alert you about new messages. Your new phone is also hearing aid
compatible and comes with adjustable volume for the handset and base speakerphone.

If you are short on time, you can lust look through the Quick Guide, which has easy-to-
follow picture guides of how to set up your phone and can help familiarize you with
some of the most basic functions. If you have any questions about how to use these
features, you can consult the Owner's Manual or just call our award-winning customer
service representatives toll-free at 1-800-ELECTRO (1-800-353-2970)

Q. Who most likely are these instructions intended for?

(A) A lab technician
(B) A phone operator
(C) The products buyer
(D) A person with bad hearing

manual (n): hướng dẫn sử dụng dozens (n): hàng tá feature (n): tính năng
include (v): bao gồm handset (n): thiết bị cầm tay base (n): đế
spare battery (n): pin dự phòng indicator (n): đèn báo alert (v): cảnh báo
compatible (a): tương thích hearing aid (n): trợ thính
adjustable (a): có thể điều chỉnh familiarize (v): làm cho quen function (n): chức năng
consult (v): tham khảo ý kiến toll-free (a): miễn phí
6. refers to the following guideline.

I. Workplace Basics
All employees of Quinox Information Systems are expected to know and adhere to
company rules and bylaws. As a representative of Quinox Information Systems,
employees are required to perform tasks promptly and efficiently and to be courteous
and impartial in dealing with clients and co-workers. All employees are entitled to be
treated with respect and are encouraged to speak with a human resources employee if
this expectation is not met.

II. Personal Appearance

Although no company-wide rule exists about personal appearance, Quinox Information
Systems expect that all employees dress in a fashion that is appropriate to their
position. A general guideline is to dress in a manner consistent with good taste and
good personal hygiene. Consult a supervisor in regard to any exceptions to the normal
manner of dress.

Q. When will someone probably read this?

(A) When they get promoted
(B) Before they have an interview
(C) When they join the company
(D) When they resign from a position

adhere to (v): tuân thủ rule (n): quy tắc bylaw (n): luật lệ
promptly (adv): kịp thời efficiently (adv): một cách hiệu quả courteous (a): lịch sự
impartial (a): vô tư treated with respect (n): đối xử với sự tôn trọng
encourage (n): khuyến khích entitled (a): được phép company-wide (a): toàn công ty
exist (v): hiện hữu personal appearance (n): ngoại hình cá nhân
appropriate (a): thích hợp consistent with (a): phù hợp với
personal hygiene (n): vệ sinh cá nhân in regard to (n): liên quan đến