ASSEMBLY, INSTALLATION,

CARE, MAINTENANCE
AND USE INSTRUCTIONS

WARNING
Read these materials prior to assembling
and using this trampoline.
2
Contents

Read and follow all instructions in this manual before Responsibility rests with the owner and supervisors of
using your trampoline, and do not use the trampoline in the trampoline to make sure that all users are aware of
any way that is not described in this manual. the practices specified in this manual.

1.0. Disclaimer 4

2.0. Care and Maintenance 5

2.1. General care 5
2.2. Rust and corrosion 5
2.3. Textile deterioration 5
2.4. Weather care 5
2.5. Relocation 5
2.6. Inspection checklist 6

3.0. Usage and Behavior 6

3.1. Safe use information 6
3.2. Safe use instructions 6
3.3. Basic trampolining instructions 7

4.0. Installation 9
4.1. Location planning 9
4.2. Parts checklist 9
4.3. Assembly instructions 10

5.0. Warranty 17
5.1. Warranty periods 17
5.2. Inclusions 17
5.3. Exclusions 17
5.4. Warranty Claims 18

6.0. Missing parts 18
 1.0. Disclaimer

The following Conditions of Sale will apply to, and bind the 2. Vuly, its employees, directors and agents are not liable to
purchaser of, any Vuly Trampolines Pty. Ltd. ABN: 91 160 793 the customer, their dependents or legal representatives
706 product. for personal injury or death suffered by the customer
because the Product was not:
NOTICE TO USER:
a. installed in accordance with the Vuly instruction
Please read this agreement carefully before purchase or
manual. It is the customer’s responsibility to check all
assembly. By purchasing, opening and assembling this
boxes to confirm that all components are included
product you acknowledge that you have read this agreement,
and in the correct condition before assembly.
understand it and agree to be bound by its conditions. If you
are making a purchase on behalf of another person, you b. installed with due care and skill, by a the customer
agree that you are making the purchase as their agent. or a third party assembly service; and

LEGAL RIGHTS – PLEASE READ: c. in the same condition as when the Product was
supplied, due to wear and tear – including, but not
EXCLUSION OF LIABILITY – WAIVER OF RIGHT TO SUE –
limited to, weather damage, deterioration of the net,
YOUR ASSUMPTION OF RISK – THESE CONDITIONS AFFECT
spring stretch, UV deterioration or rust.
YOUR LEGAL RIGHTS.
3. The customer acknowledges that using the Product can
Vuly Trampolines Pty. Ltd. ABN: 91 160 793 706 (“Vuly”), as be dangerous, with inherent risks and hazards. As a
supplier of trampolines and accessories (“Products”), sells consequence, personal injury or death may occur. The
all Products subject to the following conditions: customer assumes and accepts all such risks, and hereby
– to the full extent permitted by law – waives the right of
1. To the maximum extent permitted by the law, Vuly, its action against, and fully releases Vuly for, loss, damages,
employees, directors and agents will not be liable to personal injury or death in any way caused by, or
the customer, their dependents or legal representatives relating to, the customer’s participation in such activities.
for damage to property, personal injury or death
suffered by the customer because the Product was not This includes – without limitation – liability for any
manufactured or supplied with due care and skill, the negligent or tortuous acts or omission, breach of duty,
Product is not reasonably fit for its purpose or because breach of contract or breach of statutory duty on the
of negligence, breach of contract, breach of statute or part of Vuly, its office bearers, directors, employees or
breach of statutory duty by Vuly. agents.

RISK WARNING:
The use of the Product involves a significant risk of participants suffering personal injury including the possibility of serious
injuries, permanent disability or death. All participants who engage in activities with the Product do so at their own risk.

ADULT SUPERVISION IS REQUIRED AT ALL TIMES WHILST EQUIPMENT IS IN USE.

VULY CARES ABOUT SAFETY.

4
2.0. Care and Maintenance

Improper maintenance or lack of care can lead to your packaging – in a cool, dry and dark place when the
trampoline deteriorating earlier than expected. Please trampoline will be unused for over 1 month. Prolonged
follow these care instructions to ensure that your trampoline exposure to UV sunlight can shorten the lifespan of the
lasts for as long as possible. safety net.

Customers must not modify the original trampoline, unless 2.4. Weather care
carried out according to Vuly instructions. Components of this trampoline are susceptible to
deterioration from use and environmental conditions – such
2.1. General care as sunlight, rain, salt and heat, to varying degrees.
• Inspect before and after each use. It is essential that you
replace any worn, defective or missing parts immediately If your trampoline will be unused for any extended period,
and only through Vuly. disassemble it, return it to its original packaging and store it
in a dry place.
- See 2.6. Inspection checklist.
• Ensure that the Safety Net and Safety Padding ARE always
RAIN: Remove any fallen debris on your trampoline
correctly attached and in good condition.
after rain. Wipe off residual water with a dry cloth;
- Replace the Safety Net every 1 year. moisture left on the trampoline may contribute to the
• Keep away objects that could damage textile components. corrosion of steel components and weaken textiles.
• Ensure that moving metal components remain well
lubricated. WIND: Disconnect the Safety Net from the Net Poles,
and cover the Safety Net and Jump Mat with a storm
• Use only Vuly-made accessories.
cover.
• Use only parts that are recommended by Vuly.
COLD: Disassemble your trampoline.
2.2. Rust and corrosion
• Be aware of areas that are particularly prone to rusting: HEAT: Move your trampoline to where it will receive
the most shade during the brightest times of the day.
Places where water is easily trapped.
Cover when not in use to minimize UV damage.
Hollow sections of steel (which can appear in good
condition on the outside, while hiding rust on the inside).
2.5. Relocation
Sections where steel components join together.
• Move the trampoline with a minimum of 4 adults, to ensure
• Inspect the inside of all Frame Poles and Net Poles every that the lift is within heavy lifting regulations.
6 months – as well as after rain – and remove any water
• Move the trampoline short distances using the official Vuly
from the inside surfaces.
Wheels accessory for your trampoline model.
• Check Frame Pole and Net Pole connection areas for rust.
• Do not drag the trampoline. Parts may bend or warp if
• Use general-purpose grease on steel connection areas. insufficiently lifted.
• Avoid cleaning steel components excessively; it may • Avoid tilting the trampoline or resting it on its side; the
reduce the effectiveness of our protective coatings. frame may bend under its own weight.
• Disassemble the trampoline, and return it to its original
2.3. Textile deterioration packaging, to transport it over long distances.
• Clean your Jump Mat with a soft sponge only to avoid
prematurely wearing the textiles. COMPONENTS WILL DETERIORATE OVER TIME.
• Avoid using powerful soaps or detergents; they can
damage the textiles.
• Wipe dry with an absorbent cloth any water left after rain,
cleaning or use of the Vuly Mister accessory. The mat may
discolour or form spots, if left to dry in the sun. Record your date of purchase here:
• Inspect the inside of your Safety Padding regularly, and
remove any water through the drainage holes.
/ /
• Remove textile parts, and store them – in their original

5
 2.6. Inspection checklist
Use this checklist to inspect your trampoline before each
3.0. Usage and Behavior
use. Replace any worn, defective, or missing parts to avoid
potential hazards.
Improper use of, or behavior on, your trampoline can lead
to serious injury. Please follow these usage and behaviour
If you discover any safety issues, do not use the trampoline. instructions to ensure safe play.
Contact Vuly to order and replace any parts.

3.1. WARNING
Frame
• Do not attempt or allow somersaults. Landing on the
Bends, cracks, twists or breaks head or neck can cause serious injury, paralysis, or
Rust spots death – even when landing in the middle of the bed.
• Do not allow more than one person on the trampoline.
Sharp protrusions
Use by more than one person at the same time can
increase the chance of injury.
Safety Padding
• Use trampoline only with mature, knowledgeable
Missing, improperly positioned or insecurely attached supervision.
Safety Padding
• MAXIMUM USER WEIGHT 330 lb (150 kg).
Punctures, frays, tears or holes
Deterioration of, or damage to, the stitching or fabric 3.2. Safe use instructions
• Do not attempt or allow somersaults. Landing on the
head or neck can cause serious injury, paralysis, or
Springs
death – even when landing in the middle of the bed.
Missing, broken or damaged springs
• Do not allow more than one person on the trampoline.
Use by more than one person at the same time can
Jump Mat
increase the chance of injury.
Punctures, frays, tears or holes • Use trampoline only with mature, knowledgeable
Deterioration of, or damage to, the stitching or fabric supervision.
Sagging fabric • Do not attempt or allow somersaults. Landing on the
head or neck can cause serious injury, paralysis, or
Sharp protrusions in the suspension system elements death – even when landing in the middle of the bed.
Rusting, damaged or bent mat connector steel • Do not allow more than one person on the trampoline.
Use by more than one person at the same time can
Safety Net increase the chance of injury.
• Use trampoline only with mature, knowledgeable
Missing, improperly positioned or insecurely attached
supervision.
Safety Net
• Trampolines over 20 in (51 mm) tall are not recommended
Punctures, frays, tears or holes in the enclosure barrier or
for children under 6 years of age.
connectors
• Inspect the trampoline before each use. Make sure the
Deterioration of, or damage to, the stitching or fabric of the
enclosure barrier or connectors barrier and the enclosure support (frame) padding are
correctly and securely positioned. Replace any worn,
Sagging fabric defective, or missing parts.
Broken or damaged entry system • Climb on and off the trampoline. It is a dangerous
Broken mat connector plastics practice to jump from the trampoline to the floor
or ground when dismounting, or to jump onto the
trampoline when mounting. Do not use the trampoline
Net Poles as a springboard to other objects.
Missing, improperly positioned or insecurely attached: • Enter and exit the enclosure only at the enclosure door
A. Net Pole supports B. Net Pole U-shackles or barrier opening designated for that purpose.
Bends, cracks, twists or breaks • Do not attempt to jump over the barrier.
Rust spots • Do not attempt to crawl under the barrier.

Sharp protrusions
6
• Do not intentionally rebound off the barrier. 3.3. Fundamental skills
• Do not hang from, kick, cut or climb on the barrier. User: Start by getting comfortable with bouncing. Perform
small jumps until your confidence and coordination improve.
• Bounce only when the surface of the bed is dry. Wind or
Familiarize yourself with basic bouncing, landing and
air movement should be calm to gentle. The trampoline
stopping movements. This will allow you to develop greater
must not be used in gusty or severe winds.
control before you attempt more advanced techniques.
• Wear clothing free of drawstrings, hooks, loops, or Always focus your eyes on the edge of the trampoline; this
anything that could get caught in the barrier. will help with basic coordination.
• Stop bounce by flexing knees as feet come in contact
with the bed. Learn this skill before attempting others. Follow our guide to fundamental skills, and seek professional
• Learn fundamental bounce and body positions gymnastic training advice, to further develop your
thoroughly before trying more advanced skills. understanding of the dynamics of trampoline bouncing, and
the progression of bounce routines.
A variety of trampoline activities can be carried out by
performing the basic fundamentals in various serious
and combinations, performing one fundamental after Supervisor: Ensure that the user follows all safety guidelines.
another, with or without feet bounces between them. You must be mature and knowledgeable about trampolines,
read this entire booklet, and ensured that the user has also
• Avoid bouncing too high. Stay low until bounce control
read this entire booklet.
and repeated landing in the center of the trampoline
can be accomplished. Control is more important than
height. If no supervisor is available at times when someone may use
the trampoline, it should be appropriately disassembled to
• While keeping the head erect, focus eyes on the avoid unsupervised use.
trampoline toward the perimeter. This will help control
bounce.
Bouncing
• Avoid bouncing when tired. Keep turns short.
You should always bounce in the center of the bed, and only
• Keep objects away that could interfere with the perform controlled bounces in line with your coordination
performer. Maintain a clear area around the trampoline. and capability. Always begin your basic bounces low. Never
• Do not use the trampoline while under the influence of jump excessively high or recklessly.
alcohol or drugs.
• Do not attach anything to the barrier that is not a The Stop Bounce
manufacturer-approved accessory or part of the This technique will allow you to regain control by quickly
enclosure system. stopping your movement. Keep your feet on the mat, and
absorb the rebound of the trampoline through your knees
• Properly secure the trampoline when not in use. Protect
and waist.
against unauthorized use.
If a trampoline ladder is used, the supervisor should This skill should be the first skill that you learn, and you
remove it from the trampoline when leaving the area should use it whenever you feel out of balance, or when you
to prevent the unsupervised access by children under land away from the center of the mat.
6 years of age.
• Read all instructions before using the trampoline. To practice the stop bounce:
Warnings and instructions for the care, maintenance,
1. Stand in center of the mat, with your feet about hip-width
and use of this trampoline are included to promote safe,
apart.
enjoyed use of the equipment.
2. Attempt 3 easy bounces; keep them low and controlled.
• For additional information concerning the trampoline 3. Focus your eyes towards the perimeter of the trampoline
equipment, contact manufacture or instructor. to keep your balance.
• For information concerning skill training, contact a trainer 4. Stop the bounce by bending your knees and hips when
certification organization. you land on the mat.

7
 Arm Actions
Arms are also important for proper lift and control. Whenever
you’re in the air, your arms should be too. Raise them as
you jump – to about shoulder height and width. Keep this
position until you start falling, then lower your arms to slightly
behind the hips. Re-lift them as you bounce again.

Leg Actions
There are three basic leg actions: the tuck, pike, and straddle
pike. You should assume these positions at the peak of your
bounce, and resume the normal landing position as you
come back down.

Concentrate on getting perfect form as you practice;

ensure that your toes are pointed, and your fingers are
straight. These simple variations to the basic bounce are
very important for gaining experience in coordinating your
movement.

8
4.0. Installation
4.1. Location planning 7 ft 7 ft

WARNING:

• Adequate overhead clearance is essential. A minimum 27 ft 27 ft

clearance of 27 ft. from ground level is recommended.
Provide clearance for wires, tree limbs, and other
possible hazards.
• Lateral clearance is essential. Place the trampoline 7
ft from walls, structures, fences, and other play areas.
Maintain a clear space on all sides of the trampoline.
• Place the trampoline on a level surface before use. 7 ft 7 ft
• Use the trampoline in a well-lit area. Artificial Correct Installation
illumination may be required for indoor or shady areas.
• Secure the trampoline against unauthorized and
unsupervised use. 7 ft 7 ft
• Remove any obstructions from beneath the trampoline.
• The owner and supervisors of the trampoline are
responsible to make all users aware of practices
specified in the use instructions. 27 ft 27 ft
• The trampoline enclosure is only to be used as an
enclosure for trampoline of a size for which the
enclosure is designed.

7 ft 7 ft

Incorrect Installation

4.2. Parts checklist

1x BOX 1 1x BOX 2

L 5x W-Pole / 10x Curved pole /

70x Springs / 1x Jump mat / 1x Safety padding / 10x Uppler net pole / 10x Lower net pole /
1x Instruction manual / 1x Glove 10x Straight pole / 10x T-Joiner / 1x Safety net;
1x Spring tool / 10x Connector rope / 1x Shoe bag

1x BOX 1 1x BOX 2

XL 12x Curved pole / 6x W-Pole / 84x Springs /

1x Safety padding / 1x Jump mat / 1x Instruction manual / 12x Uppler net pole / 12x Lower net pole /
1x Glove / 1x Spring tool / 12x Connector rope / 12x Straight pole / 12x T-joiner / 1x Safety Net;
1x Shoe bag

9
 SKY ZONE POWERED BY VULY
Check that your trampoline bundle TIME REQUIRED FOR ASSEMBLY: 1 HOUR (APPROX).
contains the all of following parts: NUMBER OF PEOPLE REQUIRED FOR ASSEMBLY: 2

Springs Upper Net Poles Jump Mat

L XL L XL L XL
70 84 10 12 1 1

Curved Poles Lower Net Poles Safety Net

L XL L XL L XL
10 12 10 12 1 1

W-Pole Straight Poles T-Joiner

L XL L XL L XL
5 6 10 12 10 12

Safety Pad Spring tool Connector Ropes Shoe Bag

L XL L XL L XL L XL
1 1 1 1 10 12 1 1

4.3. Assembly instructions (SKY ZONE POWERED BY VULY)

PRE-ASSEMBLY
• Find level ground, and make sure that there are no REMEMBER: WEAR THE VULY
obstructions nearby.
GLOVES AT ALL TIMES WHEN
• Check that you have all the parts required for assembly. INSTALLING YOUR TRAMPOLINE.
• Ensure that you DO NOT REMOVE the foam sleeves
that are attached to the Net Poles.

10
Frame

STEP 1

A. Lay out each Curved Pole in a circle. Ensure that the

punch-lines are facing upwards.

B. Position each T-Joiner in the gaps around the Curved

Poles. Ensure that the push-button holes are facing
downwards.

C. Place Straight Poles with each T-Joiner. Ensure that

the push-button holes are facing downwards.

D. Place a W-Pole beneath every second Curved Pole,

between each inwards Straight Pole. Ensure that the
push buttons are facing downwards.

STEP 2 Punch-lines

A. Slide two T-Joiners into either side of a Curved Pole, Straight

Poles into both T-Joiners and a W-Pole between the Straight
Poles to form a complete leg.

Ensure that all push buttons properly lock.

B. Connect the Curved Pole that is to the left of this completed

leg to the left T-Joiner.

Ensure that all push buttons properly lock and that the
punch-lines on the Curved Poles are facing upwards when
you stand the leg up.

STEP 3

A. Go around your trampoline, connecting

Curved Poles to T-Joiners, until you complete
the frame.

B. Ensure that your completed frame matches

the image.

11
 Jump Mat and Springs

STEP 4

A. Unravel and lay your Jump Mat inside the frame,

ensuring that it is flat, with the print facing upwards.

B. Stand between any two W-Poles. Rotate the Jump

Mat, so that the logo on the Jump Mat faces you –
between two W-Poles.

STEP 5
A
A. Attach a spring to the orange D-shackle, and connect it to the the first
top spring hole that is to the right of the T-Joiner.

Note: You must hook the short ends of the Spring hooks into the
D-shackles on the Jump Mat, and hook the long ends into the Frame.

B. Go to the opposite T-Joiner on the frame, and find the corresponding

orange D-shackle. Attach a Spring to this D-shackle and connect it
to the first top Spring hole that is to the right of this T-Joiner.

Tip: Hooking the Spring to the Jump Mat and pulling back to the
Frame is the easiest connection method. Alternatively, use the Remember: Skip the first spring hole (on the bottom of the
Spring Tool to pull and connect the Springs from the Jump Mat to Frame Tube) when connecting the orange D-shackle.
the frame.
B

C. Repeat for each Spring, orange D-shackle and Spring hole that is to
the right of every T-Joiner. Then, repeat for each Spring that is to the
left of each T-Joiner.

Remember: Check that the Vuly logo is horizontal when looking

from between two W-Poles and that only orange D-shackles are
connected.

STEP 6

Go around your trampoline, attaching one Spring per frame section to

the Jump Mat and pulling it into the corresponding Spring hole on the
frame – until every spring is attached to the frame.

Remember: Spring holes alternate between atop and beneath the

Curved Pole.

12
Safety Net

STEP 7

A. Unravel your Safety Net and lay it atop the Jump Mat.
Rotate the Safety Net so that the door lines up with the
Vuly logo facing you on the Jump Mat – between two
W-Poles.

B. Find the Batch Tag on the Safety Net that is to the left of
the door, and rotate the Safety Net so that this Batch Tag
lines up with the T-Joiner that is to the left of the door.

STITCHED BELTS

Remember: Ensure that the stitched belts on the Safety Net are
on the outside and that they also line up with the T-Joiners

13
 SAFETY NET CONNECTI

STEP 8

Safety Net Connection

IMPORTANT!
Ensure that as you loop the Connector Rope through each net connector hole at the bottom of
the Safety Net, you pull hard to secure the net tightly – so that each net connector hole touches
the Jump Mat.
A. Take a Connector Rope, and insert it through B. Feed the Connector Rope through the right-hand
Keep the Connector Rope taught as you go around your trampoline, making sure that it does
the back of a net connector hole that is to the side of the D-shackle strap, before inserting it back
not become slack.
left of a vertical stitched belt. through the front of the net connector hole.
Do not attempt to enlarge or cut the net connector holes at the bottom of the Safety Net.

Safety Net Connection

IMPORTANT!
Ensure that as you loop the Connector
Rope through each net connector hole
at the bottomm of the Safety Net, you
pull hard to secure the net tightly - so
that each net connector hole touches the
Jump Mat.

Keep the Connector Rope taught as you

go around your trampoline, making sure
that it does not become slack.
CORRECT INCORRECT
Connector Rope is secured tightly. Connector Rope is slack.
Do not attempt to enlarge or cut the
Connector hole touches the Loose Connector Rope will impair
net connector holes at the bottom of Jump Mat. the security of your Safety Net.
the Safety Net.

STEP 9

vulyplay.c

A. Pull the Connector Rope through the inside of B. Wrap any remaining Connector Rope around this last
the Safety Net to net connector hole on your left. D-shackle strap – securing the hook to the D-shackle that is
to the left of the PP belt.
Repeat Step 8 for each Spring until you have
Return to the first net connector hole of this frame section,
completed this frame section (fed through the
and wrap any remaining Connector Rope around the
D- shackle strap that is to the right of the next starting D-shackle – securing the hook to the D-shackle that
PP belt). is to the right of the vertical stitched belt.

Repeat Steps 8 and 9 for each section of the frame until the
Safety Net is fully secured.
14
Safety Padding

STEP 10
Place the Safety Padding onto the Jump
Mat and Safety Net. Unfold and position it
to cover the Springs.

Ensure that all openings in the Safety

Padding are over the Net Pole holes in the
T-Joiners and that the Vuly logo lines up with
the centre of the entrance.

STEP 11
A. Lift up the Safety Padding, and completely remove the
Spring to the left of a T-Joiner. Feed the Spring through the
loop on the Safety Padding, before re-hooking it to the Jump
Mat and Curved Pole.

B. Repeat for each Spring and loop in the Safety Padding to

the left of every T-Joiner.

Remember: Ensure that the Safety Padding is correctly attached

and secured. Properly installed Safety Padding is crucial to
protect against injuries.

Net Poles

A
STEP 12
A. Insert each Upper Net Pole into each
Lower Net Pole. The Lower Net Pole is
square at the bottom.

B. Rest the completed Net Poles against

the frame at each T-Joiner.

Note: Both your Upper and Lower Net

Poles will have foam sleeves pre-attached.
DO NOT REMOVE these sleeves. B

15
 STEP 13

A. Choose a Net Pole and find the corresponding

U-shackle on the Safety Net.

B. Slip a U-shackle through the strap at the top of

the Safety Net. Insert the ends of the U-shackle
into the holes in the Upper Net Pole.

Remember: Ensure that the materials are

not twisted and that the hole at the bottom of
Upper Net Pole is facing outwards.

B. Repeat for each Net Pole.

STEP 14

A. Lift a Net Pole, raising the Safety Net at the same time. Insert it into the T-Joiner through the holes in the Padding.

Remember: Lift the Safety Padding and make sure that the Net Pole is fully inserted.

B. Repeat for each Net Pole until you have completely erected the Safety Net.

Remember: Ensure that the Safety Net is correctly assembled. A properly installed Safety Net is crucial to protect against injuries.

A B

STEP 15 Attaching Shoe Bag

A. Position your Shoe Bag in the middle on a W-Pole, with the Vuly logo facing upwards.

B. Secure the Velcro around the Shoe Bag to both sides of the W-Pole and the Curved Pole above.

WARNING: Make sure that all push buttons are locked and secured before using your trampoline.
Bouncing on a trampoline with push buttons that are not locked will cause damage and injury.

CONGRATULATIONS!
You have finished assembling your trampoline.

16
5.0. Warranty Damage to the product that results from weather events –
such as rain or wind – are not covered under the warranty.
Vuly suggests that you contact your home and contents
All Vuly products are sold with a manufacturing warranty,
insurer if your trampoline is damaged by such events.
which assures that the item is free of defects in workmanship
and materials (“warranty”).
5.3.3. Damage through improper installation
This warranty is administered in the USA and Canada by This warranty does not extend to any failure of the product
Escalade Sports. caused by installation not in accordance with the Vuly Manual.
Customers must assemble their Vuly product by following
carefully the Installation section of their Vuly Manual.
5.1. Warranty periods
Warranty periods do not reset for any reason, unless
Furthermore, the warranty does not cover installation
the customer purchases a new product. In this case, that
provided by a third-party assembly service. It is the
particular item will be covered by its own warranty period. It
customer’s responsibility to check all boxes and confirm that
does not affect – nor will it increase – warranty periods for
all components are included in the correct condition before
other purchased items.
installing.
Warranty periods always commence from the date of item
delivery, is for use under normal conditions and applies for:
5.3.4. Damage through insufficient care or maintenance
This warranty does not extend to accelerated decay of the
Skyzone Powered by Vuly
product caused by poor care or maintenance. It is essential
• 60 months [5 years] to the Frame Poles, T-Joiners, that customers regularly check, and follow the advice of,
Springs and Jump Mat. the Care and Maintenance section of their Vuly Manual to
• 12 months [1 year] to all other parts of a purchased ensure that their product lasts as long as possible.
trampoline – e.g. Safety Padding, Safety Net and Net
Poles.
5.3.5. Damage through inappropriate use
Accessories
This warranty will be void if the product is used for any other
• 12 months [1 year] to purchased accessories – e.g.
activity besides those for which it was intended. Vuly products
Mister, Deck – not received during a promotional period.
constitute recreational trampolines and accessories for such
• 3 months to any items received at no cost as part of a
trampolines. They are not intended for use as professional,
promotion – e.g. ‘Free Shade Cover’.
gymnastics trampolines, springboards, etc.

5.2. Inclusions
Any evidence that inappropriate actions that have led to
This warranty covers manufacturing faults and defects only. product failure will not be covered by the warranty. Similarly,
If a product is damaged or rendered unsafe as a result of replacement parts or repairs needed to mend such damage
a departure from its design specifications during production, will not be covered under the warranty.
this constitutes a manufacturing fault or defect.
This may occur if – for example – use of incorrect textiles 5.3.6. Damage through salt water proximity
during manufacturing causes a Safety Net to disintegrate, or This warranty (on steel components, specifically) will be
if improper welding produces an unstable Frame. reduced by 50% where the Vuly product is assembled within
1 mile of a salt water environment or where it is subject to
ocean spray.
5.3. Exclusions
5.3.1. Damage through wear and tear
5.3.7. Personal Injury
This warranty does not extend to normal wear and tear of The warranty does not cover personal injury or losses due
the product. This may include, but is not limited to: to any of the above: wear and tear, weather conditions,
• Rusting of steel components, inappropriate installation, insufficient care or maintenance
• UV deterioration of textile components, or inappropriate use, nor does it cover damage due to
negligence or accidents.
• Stretching of springs.
As outdoor products that are actively used, trampolines and
their accessories will experience wear and tear over time. 5.4. Warranty Claims
If a customer believes that a Vuly product is faulty or defective,
5.3.2. Damage through weather conditions they must discontinue use and submit a Warranty Claim.

17
 A customer must not attempt to use a product if any part is faulty
or defective, as it may be dangerous. Any damage that the user
causes as a result of using faulty or defective products will lead
to voiding of the warranty.

5.4.1. Making a Warranty Claim

To fulfil a Warranty Claim, the customer must contact their local
distributor and submit a request through their accepted process.

United States and Canada (Escalade Sports):

817 Maxwell Ave
Evansville, IN 47711
T: 1-800-467-1421
E: customerservice@vulyplay.us

Submitting the Warranty Claim requires the customer to provide:

• Details of their purchase – including date,
• Batch number,
• Clear photographic evidence of the manufacturing fault or
defect.
If the customer does not provide all details required by the local
distributor, their Warranty Claim will not be assessed.

5.4.4. Refunds
In all instances of successful warranty claims, the issuing of refunds
over replacement parts is at the local distributor’s discretion.

5.4.5 Claiming on non-Vuly products

Products sold alongside Vuly that are not Vuly-branded are
subject to the warranties provided by the companies that supply
them. The customer must contact these external companies to
make a warranty claim; Vuly itself will not assess claims made
against non-Vuly products.

6.0. Missing parts

If a customer believes that a Vuly product does not include
all necessary parts, they must immediately contact their local
distributor. A customer must not attempt to use a product if
any part is incomplete, as it may be dangerous. Any damage
that the user causes as a result of using incomplete products
will lead to voiding of the warranty.

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WARNING LABEL PLACEMENT

The placard shown above was sewn to the trampoline enclosure netting.

Note: The labels and placard shown are not actual size.

The labels shown on this page have been attached to the trampoline in the indicated locations. The safety instructions placard will
need to be attached by the owner. If one of the labels or the placard is missing or illegible, call our Customer Care Hot Line toll-free
at 1-800-467-1421, Monday through Fridaym 8 a.m. until 5 p.m. to order a free replacement label or placard.

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Contact your local distributor for their most recent
warranty policies, terms and conditions.