Occupational Code: EIS ITS
Ministry of Education
Sector: - Economic Infrastructure
Sub Sector: - Information Technology
Occupation: Information Technology Support
Service L_II
Candidate’s Package
The assessment covers the following units of competence:
1. EIS ITS2 03 0811 Administrate Network and Hardware Peripherals
2. EIS ITS2 07 0811 Maintain Equipment and Consumables
Candidate’s instructions and worksheets
Instructions to Candidate
Methods of Assessment
1 Observation /Demonstration
2 Knowledge assessment ( Oral interview/written)
Candidate name
Registration number
Name of assessment center
Name of training provider
Type of Assessment applied:
Competence – based
Candidate’s package for Information Technology Support Service L_II (Competence Based)
Occupational Code: EIS ITS
INSTRUCTIONS TO THE CANDIDATE
Occupation: Information Technology Support Service L_II
1. For Qualification-based assessment, you are to perform all the projects in this package
together with the written tests.
2. For competence-based assessment, you are required to perform the specific project/s
where the competencies to be certified are included.
3. Read the Project package/s and Written test (if applicable) properly.
4. All your questions and clarifications should be addressed to the assessor only.
5. Complete the task/project described in the project package.
6. You are given fifteen (15) minutes reading time for each project and the number of
hours allocated for each project is indicated in the Project Information Sheet.
7. After you finish this assessment, you are required to submit all the project packages
and written tests questions provided to you.
8. You are allowed to use your tools/ instruments with the permission of the Assessor,
and this must be presented to the assessor before start of the test.
9. After you finish the assessment, you are required to sign the Competency Assessment
Results Summary, and return to the stock room all the tools and materials borrowed.
10. You are also required to clean up your work station after completion of your work.
Project Information
Candidate’s package for Information Technology Support Service L_II (Competence Based)
Occupational Code: EIS ITS
Given the necessary tools, equipment and information, you are expected to perform
the following Two projects.
The assessor should ask oral questions on which s/he is not satisfied by yours
performance
Assessment Venue:Well Equipped Assessment Centre or real work place
Total time for all projects1:50 Hrs
Project 1- Disassemble and Assemble basic computer components, and
Hardware maintenance
Total time for the project: 0:30 minute
This project involves the assembling of basic computer components and Hardware
maintenance.
Competencies covered:
1. EIS ITS2 03 0811 Administrate Network and Hardware Peripherals
2. EIS ITS2 07 0811 Maintain Equipment and Consumables
Instruction: - Under this project you are expected to perform the following four tasks
based on the information provided.
Task -1 Disassemble and assemble the following components by taking the
appropriate safety procedures,
CD/DVD Rom
RAM
CMOS
Hard disk
Task -2.Change the Power supply with the new one
Task -3.Install the provided Network card (NIC)
Task -4. Connect the peripherals and start the computer.
Project 2: Connect the two computers and share resources
Candidate’s package for Information Technology Support Service L_II (Competence Based)
Occupational Code: EIS ITS
Total time for the project: 1:20 hr
This project involves connecting, installing, configuring, and troubleshooting local
area network.
Competencies covered:
1. EIS ITS2 03 0811 Administrate Network and Hardware Peripherals
Instruction: - Under this project you are expected to perform the following five tasks
based on the information provided.
Task -1. Prepare a network cable and connect the two computers using the provided
hub/switch.
Task -2 Test the connection, and troubleshoot network connectivity related
problems.
Task -3 Connect and configure a printer
Task -4 Create a folder with your name and Share the folder.
Task -5 Print any document using a shared printer.
Candidate’s package for Information Technology Support Service L_II (Competence Based)
Occupational Code: EIS ITS
Materials and supplies per candidate
No Item description Quantity unit Specification
1 Connector 6 pcs RJ45
2 Paper 3 pcs A4 size
3 Network cable 2 pcs UTP CAT 5/6
Tools, Instruments & Equipment
No Item description Quantity unit Specification
1 Personal computer 2 pcs Pentium Iv, 512 MB RAM, 20GB HDD
free; 1.8GHZ processor,
2 Cable tester 1 pcs Analog / Digital cable tester
3 Switch/hub 1 pcs 8 Ports
4 Crimper 1 pcs Functional
5 Printer(shared) 1 pcs Laser jet
6 Installed Software 3 pcs Windows Xp sp3
Ms Office 2007
Drivers (all)
Note: Materials and tools may be modified by the Assessor, depending on the
actual job performed, and location & the standard installation practices of the
country.
Candidate’s package for Information Technology Support Service L_II (Competence Based)
