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Cindy Chiu - Resume

The document outlines the career profile of an experienced E-commerce Manager with a strong background in the consumer industry, highlighting achievements in sales growth, inventory management, and team leadership. It details work experience at various companies, showcasing skills in product management, marketing, and data analysis, along with educational qualifications. The individual is multilingual and proficient in various software tools relevant to E-commerce operations.

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0% found this document useful (0 votes)
45 views2 pages

Cindy Chiu - Resume

The document outlines the career profile of an experienced E-commerce Manager with a strong background in the consumer industry, highlighting achievements in sales growth, inventory management, and team leadership. It details work experience at various companies, showcasing skills in product management, marketing, and data analysis, along with educational qualifications. The individual is multilingual and proficient in various software tools relevant to E-commerce operations.

Uploaded by

tgtus7563
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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| | 1006 Acacia St.

, Corona, CA 92879
CAREER OBJECTIVE
An all-rounded E-commerce Manager in the consumer industry seeking opportunity to grow
professionally with a like-minded company. With diverse experience in E-commerce, marketing, product
management, and demand planning, skilled in collaborating with different stakeholders and solving
problems to achieve goals.
EXPERIENCE
Monoprice Inc. – Premier Consumer Electronics Company
E-commerce & Marketplace Manager Apr 2022 – Present
• Manage and grow $14M+ in sales through online marketplaces and webstores.
• Implement dynamic pricing to ensure competitive pricing is met while maximizing profitability,
resulting in a 12% increase in sales.
• Enhance UI/UX of brand webstore which increased KPI’s and sales of new product categories by
39%.
• Supported inventory management with sales and demand forecast resulting in 33% increase in
inventory turnover rate.
• Increased conversion rate by 5% through optimizing advertising campaigns.
• Spearhead logistics realignment and restructuring supply chains which would increase inbound by
5 weeks and improve fulfilment efficiency by 3 days.
• Supervise a team of three direct reports in an international and domestic environment.

Assistant Sourcing Manager Apr 2021 – Mar 2022


• Managed 3 party category, reduced overstock inventory by 8% YoY through promotion.
rd

• Successfully drove a 40% gross margin and improved profitability by strategically introducing
over 60 new products to the webstores.
• Renegotiated supplier terms that directly led to increased cash flow and decreased average cost by
6%, resulting in increased margins.

APIC Trading LLC – General Merchandising Wholesaler and Etailer


Ecommerce Product Manager / Business Partner Sept 2020 – Mar 2021
• Sourced merchandise and negotiated pricing to meet target costs.
• Managed product listings, pricing, fulfillment, and customer support for the Shopify site.

Allied Home LLC – Leading Consumer Product Manufacturer


Business Manager/ Product Manager May 2019 – Sept 2020
• Managed complete product life cycle for private label products and licensing brands. Developed
over 80 new products for online marketplaces and retailers.
• Developed pricing and promotion strategies tailored for marketplaces.
• Connected with buyers and opened international markets providing over $2 million additional
sales.
Marketing Analyst Aug 2017 – May 2019
• Curated and uploaded product listings while overseeing content management for the ecommerce
platforms.
• Researched competitive pricing, established target costs, and proposed strategies to fulfill these
price objectives, resulting in 3 Costco warehouse programs.
• Analyzed historical data and market trends to maximize margin and identify potential sales.
INTERNSHIP EXPERIENCE
Apollo Auto Lights – Auto Parts Distributor
E-commerce Intern Dec 2015 – Mar 2017

Project Access – Non-profit Family Support Resource Organization


Marketing and Communications Intern Nov 2016 – Mar 2017
EDUCATION
Chapman University, June 2017
Master of Business Administration

The Hong Kong Polytechnic University, June 2013


Bachelor of Business Administration, Marketing
SKILLS
Languages: English, Mandarin, Cantonese
Computer skills: Microsoft Office, Adobe Creative Suite, Channel Advisor, Salsify, ERP, Asana,
Tableau, Jira, Shopify, Amazon seller central, Criteo, Walmart Advertising

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