PURPOSIVE COMMUNICATION GROUP 1
THE
COMMUNICATION
STYLES
LESSON 5
GROUP 1 PCM 1 1
COMMUNICATION
STYLES
The process of sharing information between two or more people is called
communication. Conveying intended information and understanding from one
person to another is the major goal of the process, as the message is sent in the
form of ideas, thoughts, feelings, and views and transmitted between two or
more persons with the intent of developing a common understanding.
Understanding how messages are transmitted is necessary for effective
communication, but style must be watched.
THE COMMUNICATION STYLES 2
ASSERTIVE
COMMUNICATION
Assertive Communication involves expressing own needs, desires,
ideas, and feelings while also actively listening to others' perspectives
and maintaining appropriate boundaries.
A communicator aims for a win-win situation by balancing their own
rights with others.
Is open, straightforward, and earnest.
ASSERTIVE COMMUNICATION
THREE C’S OF HOW TO BE
EFFECTIVE ASSERTIVE IN
COMMUNICATION: COMMUNICATION?
1. Be clear 1. Use “I” Statements
2. Be consistent 2. Stick to the facts
3. Be courteous 3. Be aware of your body language
4. Learn to say “No”
5. Maintain a calm tone
THE COMMUNICATION STYLES 3
PASSIVE
COMMUNICATION
Passive communication is when This can result in misunderstandings and
individuals tend to avoid expressing their frustration within relationships or group
thoughts, feelings and needs openly. dynamics.
Instead, they may comply with others'
requests without asserting their desires,
leading to suppressed emotions and
unmet needs.
THE COMMUNICATION STYLES 4
PASSIVE-AGRESSIVE
COMMUNICATION
Passive-Agressive Communication is when
individuals express hostility or resentment
indirectly rather than openly addressing their
concerns. They may use sarcasm, subtle insults, or
nonverbal cues to convey their displeasure or
frustration. This approach often leads to
misunderstandings and can create tension within
relationships or group settings.
THE COMMUNICATION STYLES
THANKYOU FOR
LISTENING!
PRESENTED BY GROUP 1
