COMMUNICATION STYLES
Communication styles refer to the ways in which individuals
express themselves and convey information to others.
Understanding these styles can enhance interpersonal
interactions, improve relationships, and foster effective
communication.
AGGRESSIVE COMMUNICATION
DEFINITION: A style characterized by a forceful
and dominating approach, often at the expense of
others.
CHARACTERISTICS
Loud and confrontational tone
Use of sarcasm or insults
Focused on winning arguments
ADVANTAGES
Can assert needs and boundaries clearly
May lead to immediate results in
negotiations
DISADVANTAGES
Can create conflict and resentment
Often leads to misunderstandings and
damaged relationships.
PASSIVE COMMUNICATION
DEFINITION: A style where individuals avoid
expressing their thoughts and feelings, often
prioritizing others needs over their own.
CHARACTERISTICS
Soft tone and body language
Difficulty saying “no”
Avoidance of conflict
ADVANTAGES
Can maintain harmony in relationships
Avoids confrontation
DISADVANTAGES
Needs and opinions may be
overlooked
Can lead to frustration and
resentment over time
PASSIVE-AGGRESSIVE COMMUNICATION
DEFINITION: A style that appears passive on
the surface but is characterized by indirect
resistance and avoidance of direct confrontation.
CHARACTERISTICS
Sarcasm or backhanded compliments
Procrastination or intentional inefficiency
Withdrawal of communication
ADVANTAGES
Can express dissatisfaction without direct confrontation
Allows individuals to maintain an appearance
DISADVANTAGES
Creates confusion and mistrust
Can escalate conflicts over time
ASSERTIVE COMMUNICATION
DEFINITION: A balanced and respectful
approach that involves expressing thoughts and
feelings openly while considering others rights
and feelings.
CHARACTERISTICS
Clear and direct expression of needs
Active listening and empathy
Maintains eye contact and open body
language
ADVANTAGES
Builds respect and understanding in
relationships
Reduces stress and anxiety in
communication
DISADVANTAGES
May be perceived as
confrontational by those used to
passive style
Requires self-confidence and
practice
SUBMISSIVE COMMUNICATION
DEFINITION: A style where individuals defer to
others and prioritize their own.
CHARACTERISTICS
Avoids expressing personal opinions
Agreeable and compliant behavior
Often seeks approval from others
ADVANTAGES
Can create an easygoing atmosphere
Reduces the potential for conflict
DISADVANTAGES
May lead to feelings of inadequacy
or resentment
Personal needs and opinions may
remain unexpressed
