Kalyan Darbha

EXPERIENCE
May 2024 - Current
Sr.Territory Manager Bajaj Allianz Life Insurance Company |
Hyderabad, India
• Identified and pursued new business opportunities, successfully
expanding the client base.
• Facilitated training sessions for clients on product features and
benefits, enhancing user experience.
Hyderabad, 500018 • Assessed team performance, offering constructive feedback and
mentoring to drive continuous improvement.
7901074214
• Established clear sales targets and performance metrics, motivating
dkalyan2646@gmail.com the team towards collective success.
• Coordinated with product development teams to suggest
improvements based on customer feedback.
SUMMARY • Managed sales forecasts and budgets, consistently meeting or
exceeding financial goals.
Accomplished Sr. Territory
• Leveraged CRM tools to track sales activities and customer
Manager with extensive experience interactions, ensuring accurate data collection.
in business development and sales • Led a team of sales professionals, providing training and support to
management within the insurance achieve sales targets.
sector. Proven track record of • Conducted regular market analysis to understand industry trends
expanding client bases, surpassing and adjust sales strategies accordingly.
sales targets, and driving revenue • Maintained detailed record of sales activities and compared trends to
growth through strategic planning identify underserved areas and opportunities for improvement.
and market analysis. Expertise in
staff mentorship, performance
December 2022 - May 2024
metrics analysis, and customer
Agency Development Manager Max Life Insurance Company |
relationship management software.
Hyderabad, India
Demonstrated leadership in training
programmes, talent development, • Analysed competitor activities to adapt strategies and maintain
and constructive feedback delivery. competitive advantage.
Adept at leveraging CRM tools to • Collaborated with other departments to share best practices and
enhance data accuracy and client support organisational goals.
interactions. Career goal: to • Identified underperforming areas and implemented corrective actions
continue fostering business growth to improve outcomes.
and team excellence in a dynamic • Led recruitment, training, and development of new agents to
environment. enhance agency performance.
• Maintained up-to-date knowledge of insurance products, market
conditions, and legal regulations.
SKILLS • Resolved client complaints promptly, ensuring a positive resolution
for all parties.
• Staff mentorship • Monitored agent performance, providing feedback and coaching to
• Presentation design improve results.
• Excel proficiency • Analysed market trends to identify opportunities for agency growth
• Business growth orientation and expansion.
• Market research • Conducted performance reviews, setting objectives and identifying
• Search Engine Optimisation development needs.
• Leadership expertise • Fostered strong relationships with clients and stakeholders to
• Customer relationship maintain high satisfaction levels.
management software • Utilised CRM systems to track sales activities and customer
• Performance metrics analysis interactions effectively.
• Competitive analysis • Prepared reports and presentations detailing business development
• Strategic planning activities and outlining new initiatives.
• Client retention
• Brand development • Created effective marketing, sales and promotional initiatives to
• Territory knowledge drive revenue.
• Collaborative selling techniques • Attended conferences and trade association meetings to represent
• Financial reporting company, build industry networks and promote new product lines.
• Budget management • Oversaw maintenance of client notes on internal CRM system to
• Decision making facilitate future strategies and key results.
• Product demonstration • Augmented sales value by upselling and cross-selling new products
• Relationship building and services to existing customers.
• Market intelligence understanding • Surpassed sales and customer service targets, consistently
• Technical product knowledge exceeding established KPIs.
• Google analytics knowledge • Closed long-term agreements through skilful negotiation.
• Virtual customer service training • Researched prospective clients to develop and execute cold call
• Product sales and technique lists.
training
• Talent development September 2022 - November 2022
• Training programme development Business Development Manager Sukshmadrasta Pvt Ltd. |
• Leadership coaching Hyderabad, India
• Constructive feedback delivery
• Created effective marketing, sales and promotional initiatives to
• Employee onboarding drive revenue.
• Performance evaluation
• Augmented sales value by upselling and cross-selling new products
• Training material creation and services to existing customers.
• Refresher courses
• Produced detailed monthly and yearly financial reports for senior
• Training needs analysis
management.
• Compliance understanding
• Surpassed sales and customer service targets, consistently
• Lesson planning
exceeding established KPIs.
• Created short-term and long-term goals for business team to achieve
objectives.
• Managed escalated client enquiries with exceptional professionalism
and enthusiasm to maintain trust and reliability.

February 2021 - August 2022

Business Development Associate Think and Learn- BYJUS |
Hyderabad, India
• Created effective marketing, sales and promotional initiatives to
drive revenue.
• Maintained up-to-date, comprehensive CRM systems, aiding sales
lifecycle monitoring and progression.
• Closed long-term agreements through skilful negotiation.
• Pitched and presented innovative campaigns to new and existing
clients for enhanced profit opportunity.
• Demonstrated expertise in MS Office, with outstanding proficiencies
in PowerPoint, Excel and SharePoint.
• Used extensive sales and marketing experience to offer expert
advice in business improvement strategy.
• Used outstanding persuasion and negotiation skills to increase client
spending against business development targets.
• Researched prospective clients to develop and execute cold call
lists.
• Utilised CRM systems to track communications, opportunities, and
sales prospects efficiently.
• Coordinated with marketing teams to develop targeted campaigns
that support business development objectives.
• Managed a client portfolio, providing exceptional service and support
to facilitate long-term business partnerships.
• Spearheaded market research initiatives to identify new business
opportunities and potential clients in targeted sectors.
• Organised and attended industry events, conferences, and
networking functions to promote brand visibility and forge valuable
 connections.
• Engaged in contract negotiations, applying keen attention to detail to
safeguard company interests and maximise profitability.
• Cultivated a deep understanding of industry-specific challenges and
opportunities, leveraging this knowledge to position the company as
a leader in its field.

March 2019 - February 2021

Relationship Manager Home First Finance Company | Hyderabad,
India
• Addressed and resolved customer complaints in efficient, effective
and timely manner.
• Identified opportunities for growth, expansion and sales by
conducting market research.
• Oversaw the onboarding process for new clients, ensuring a smooth
transition and high levels of client satisfaction.
• Conducted due diligence on potential clients to assess
creditworthiness and align services with their financial goals.
• Implemented customer feedback mechanisms, significantly
improving service delivery and client contentment.
• Boosted client satisfaction by monitoring and continuously improving
service delivery.
• Utilised CRM software to track client interactions, improving the
accuracy of client data and service personalisation.
• Represented organisation at industry events and conferences to
boost brand awareness and strengthen networks.
• Analysed financial statements and client portfolios to provide
customised investment advice, enhancing client wealth.
• Prepared and delivered presentations to senior management on
client portfolio performance and growth opportunities.
• Designed CRM reporting and Business Intelligence dashboards and
adapted resourcing based on emerging trends.

EDUCATION
2019
Master of Business Administration | HR Marketing
K L University, Vaddeswaram, IN-AP

2017
graduation | Electronics and Communication Engineering
St. Peter's College Of Engineering, Hyderabad

2013
Board of intermediate | M.P.C
Narayana Junior College, Kakinada, AP

2011
Secondary School Certificate | S.S.C
KVR Talent School, Kakinada, AP

LANGUAGES
English: C2 Telugu: C2

Proficient Proficient
Hindi: C1

Advanced