Leonardo S.p.A.
Via Giovanni Agusta, 520
                                                                              21017 Cascina Costa di Samarate (VA) Italy
                                                                              Tel.: +39 0331 229111 - Fax: +39 0331 229605/222595
SERVICE BULLETIN
                                                                              N°   169-257
ALERT                                                                         DATE:
                                                                              REV.:
                                                                                            October 30, 2023
                                                                                            / - March 15, 2017
  TITLE
   ATA 95 – REPLACEMENT OF A SPECIFIC BATCH OF DART FLOATS
  REVISION LOG
   First Issue.
                  An appropriate entry should be made in the aircraft log book upon accomplishment.
                  If ownership of aircraft has changed, please,             forward to new owner.
                                                                                                              Page 1 of 22
 1. PLANNING INFORMATION
    A. EFFECTIVITY
                                                    NOTE
                       Installed floats with P/Ns and S/Ns present in Tables 1,
                       2.A and 2.B marked with letter “R” after the S/N are not
                       affected by this Service Bulletin.
        Part I
        All AW169 installing aft float with life raft assemblies P/N 6F9560V01931 and/or
        P/N 6F9560V02031, with S/Ns listed in Table 1.
        Part II
        All    AW169     installing   fwd   float    assemblies    P/N 6F9560V01731,          and/or
        P/N 6F9560V01831 and/or aft float with life raft assemblies P/N 6F9560V01931 and/or
        P/N 6F9560V02031, with S/Ns listed in Table 2.A and Table 2.B.
    B. COMPLIANCE
        Part I
        Within and not later than 25 flight hours after the issue of this Service Bulletin.
        Part II
        Within and not later than 24 months after the issue of this Service Bulletin or in
        conjunction with the Task 95-24 or 95-25 of the DM 69-A-05-21-00-00A-028A-A (as
        applicable), whichever occurs first.
    C. CONCURRENT REQUIREMENTS
        N.A.
    D. REASON
        Due to manufacturing defects, DART issued the SB n°23-2 (ref. to Annex A of this
        Service Bulletin) to prescribe the replacement of three specific batches of Float
        assemblies.
    E. DESCRIPTION
        Due to two production quality escapes occurred during the manufacturing process at
        LHD supplier, DART, three batches of Emergency Floatation Systems (EFS) and
        Emergency Floatation Systems with integrated Life Rafts (EFS&LR) must be removed
        from service for repair/restoring of the approved configurations. So, this Service Bulletin
        prescribes the replacement of three specific batches of FWD EFS P/N 6F9560V01731
                                                                               S.B. N°169-257 ALERT
                                                                              DATE: October 30, 2023
Page 2 of 22                                                                             REVISION: /
           or     P/N 6F9560V01831,         and   of   AFT     EFS&LR       P/N 6F9560V01931        or
           P/N 6F9560V02031 affected by two manufacturing discrepancies reported by DART.
           Depending on the defect type, the replacement is required to be performed within two
           different compliances.
           In case the replacement of any float is not performed within the allowed compliance
           time, the whole Emergency Floatation System must be deactivated and secured.
      F. APPROVAL
           The technical content of this Service Bulletin is approved under the authority of DOA
           nr. EASA.21.J.005. For helicopters registered under other Aviation Authorities, before
           applying the Service Bulletin, applicable Aviation Authority approval must be checked
           within Leonardo Helicopters customer portal.
           EASA states mandatory compliance with inspections, modifications or technical
           directives and related time of compliance by means of relevant Airworthiness
           Directives.
           If an aircraft listed in the effectivity embodies a modification or repair not LHD certified
           and affecting the content of this Service Bulletin, it is responsibility of the
           Owner/Operator to obtain a formal approval by Aviation Authority having jurisdiction on
           the aircraft, for any adaptation necessary before incorporation of the present Service
           Bulletin.
      G. MANPOWER
           To comply with this Service Bulletin the following MMH are deemed necessary.
           Part I: approximately two (2);
           Part II: approximately two (2).
           MMH are based on hands-on time and can change with helicopter configuration,
           personnel and facilities available. MMH are not comprehensive of the overall hours
           necessary to get access to work areas and to remove all the equipment that interferes
           with the application of the prescribed instructions.
      H. WEIGHT AND BALANCE
           N.A.
      I.   REFERENCES
           I.1 PUBLICATIONS
                Following Data Modules refer to AMP:
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                                                                               Page 3 of 22
               DATA MODULE                             DESCRIPTION                          PART
               DM01    69-A-00-20-00-00A-120A-A        Helicopter on ground for a safe      I, II
                                                       maintenance.
               DM02    69-A-95-65-01-00A-720A-A        Aft right float assembly – Install   I, II
                                                       procedure
               DM03    69-A-95-65-01-00A-520A-A        Aft right float assembly –           I, II
                                                       Remove procedure
               DM04    69-A-95-65-02-00A-720A-A        Forward right float assembly –       I, II
                                                       Install procedure
               DM05    69-A-95-65-02-00A-520A-A        Forward right float assembly –       I, II
                                                       Remove procedure
               DM06    69-A-95-65-03-00A-720A-A        Aft left float assembly – Install     II
                                                       procedure
               DM07    69-A-95-65-03-00A-520A-A        Aft left float assembly –             II
                                                       Remove procedure
               DM08    69-A-95-65-04-00A-720A-A        Aft right float assembly – Install    II
                                                       procedure
               DM09    69-A-95-65-04-00A-520A-A        Aft right float assembly –            II
                                                       Remove procedure
               Following Data Module refers to AMPI:
               DATA MODULE                             DESCRIPTION                          PART
               DM10    69-A-05-21-00-00A-028A-A        Maintenance tasks overview –         I, II
                                                       General.
        I.2 ACRONYMS & ABBREVIATIONS
               AMDI    Aircraft Material Data Information
               AMP     Aircraft Maintenance Publication
               CB      Circuit Breaker
               DM      Data Module
               DOA     Design Organization Approval
               EASA    European Aviation Safety Agency
               EFS     Emergency Floatation System
               EFS&LR     Emergency Floatation System and Life Raft
               FWD     Forward
               LH      Leonardo Helicopters
               MMH     Maintenance Man Hours
               P/N     Part Number
               S/N     Serial Number
        I.3 ANNEX
               ANNEX A        SB DART N°23-2
               ANNEX B        FLOAT AND LIFE RAFT INHIBITION PROCEDURE
                                                                               S.B. N°169-257 ALERT
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      J. PUBLICATIONS AFFECTED
          N.A.
      K. SOFTWARE ACCOMPLISHMENT SUMMARY
          N.A.
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                                Page 5 of 22
 2. MATERIAL INFORMATION
       A. REQUIRED MATERIALS
         A.1 PARTS
         PART I
   #          P/N       ALTERNATIVE P/N         DESCRIPTION               Q.TY   LVL NOTE      LOG P/N
                                            AFT LH Float with life raft
   1     6F9560V01931                                                     AR      .     (1)       -
                                                     Assy
                                            AFT RH Float with life raft
   2     6F9560V02031                                                     AR      .     (1)       -
                                                     Assy
         PART II
   #          P/N       ALTERNATIVE P/N         DESCRIPTION               Q.TY   LVL NOTE      LOG P/N
   3     6F9560V01731                          FWD LH Float Assy          AR      .     (1)       -
   4     6F9560V01831                         FWD RH Float Assy           AR      .     (1)       -
                                            AFT LH Float with life raft
   5     6F9560V01931                                                     AR      .     (1)       -
                                                     Assy
                                            AFT RH Float with life raft
   6     6F9560V02031                                                     AR      .     (1)       -
                                                     Assy
         Refer also to IPD for the spares materials required to comply with the AMP DMs
         referenced in the accomplishment instructions.
         A.2 CONSUMABLES
         Refer to AMDI for the consumable materials required to comply with the AMP DMs
         referenced in the accomplishment instructions.
         A.3 LOGISTIC MATRIX
         N.A.
         NOTE
         (1) Item to be ordered or not according to the S/N already installed on the helicopter.
       B. SPECIAL TOOLS
         Refer to ITEP for the special tools required to comply with the AMP DMs referenced in
         the accomplishment instructions.
       C. INDUSTRY SUPPORT INFORMATION
         Owners/Operators who comply with the instructions of this Service Bulletin no later than
         the applicable date in the “Compliance” section will be eligible to receive REQUIRED
         MATERIALS on free of charge basis, except for Consumable Materials and Special
         Tools.
         NOTE: Customers who fail to comply with the instructions in this Service Bulletin before
         the compliance date are not eligible for the aforementioned special policy.
                                                                                       S.B. N°169-257 ALERT
                                                                                      DATE: October 30, 2023
Page 6 of 22                                                                                     REVISION: /
          Please Issue relevant MMIR for each item affected form to your Warranty
          Administration Dpt.
          NOTE: WRM will include RETURN MATERIAL AUTHORIZATION (RMA) number; the
          unit disembarked from the aircraft (P/N 6F9560V01731 and/or 6F9560V01831 and/or
          P/N 6F9560V01931 and/or 6F9560V02031) has to be returned to LH within thirty (30)
          calendar days after the shipment of the replacement part. In case of missing return
          within thirty (30) calendar days, Customer will be invoiced for the price of the
          replacement     part   (P/N 6F9560V01731       and/or    6F9560V01831       and/or
          P/N 6F9560V01931 and/or 6F9560V02031).
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                                                                       Page 7 of 22
 3. ACCOMPLISHMENT INSTRUCTIONS
                                             GENERAL NOTES
                        a) Place an identification tag on all components that
                            are re-usable, including the attaching hardware that
                            has been removed to gain access to the modification
                            area and adequately protect them until their later re-
                            use.
                        b) Shape the cables in order to prevent interference
                            with the structure and the other existing installations,
                            using where necessary suitable lacing cords and
                            plastic cable tiedown.
                        c) During the installation of bonding braids or
                            components requiring grounding, clean the surface
                            structure in order to obtain a good ground contact.
                        d) Exposed thread surface and nut must be protected
                            using a layer of tectyl according to MIL-C-16173
                            grade I.
                        e) All lengths are in mm.
 PART I
 1.   In accordance with AMP DM 69-A-00-20-00-00A-120A-A, prepare the helicopter on
      ground for a safe maintenance. Disconnect the battery, all electrical power sources and/or
      the external power supply.
                                               WARNING
                        IF IT IS NOT POSSIBLE TO INSTALL A NEW FLOAT
                        ASSY WITHIN THE COMPLIANCE TIME, FLOAT AND
                        LIFE RAFT SYSTEM MUST BE INHIBITED IN
                        ACCORDANCE WITH ANNEX B.
                                                  NOTE
                        Repeat the following steps 2 and 3 for all the affected
                        fwd float assemblies left/right.
 2.   In accordance with AMP DM 69-A-95-65-03-00A-520A-A or AMP DM 69-A-95-65-04-00A-
      520A-A (as applicable), remove the affected aft float with life raft assy and send it back to
      Leonardo so to comply with DART SB N°23-2.
                                                                                S.B. N°169-257 ALERT
                                                                               DATE: October 30, 2023
Page 8 of 22                                                                              REVISION: /
                                                     NOTE
                          An aft float with life raft assy is considered serviceable if
                          its S/N does NOT belong to the list shown in Table 1
                          (ref. to Fig. 1) OR, for the S/N is present in Table 1, if a
                          letter “R” is marked after the S/N.
   3.   In accordance AMP DM 69-A-95-65-03-00A-720A-A or AMP DM 69-A-95-65-04-00A-
        720A-A (as applicable), reinstall a serviceable aft float with life raft assy.
   4.   Return the helicopter to flight configuration and record for compliance with Part I of this
        Service Bulletin on the helicopter logbook.
   5.   Gain access to My Communications section on Leonardo WebPortal and compile the
        “Service Bulletin Application Communication”.
        As an alternative, send the attached compliance form to the following mail box:
                                engineering.support.lhd@leonardo.com
        and (for North, Central and South America) also to:
                          AWPC.Engineering.Support@leonardocompany.us
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                                                                               Page 9 of 22
 PART II
 1.     In accordance with AMP DM 69-A-00-20-00-00A-120A-A, prepare the helicopter on
        ground for a safe maintenance. Disconnect the battery, all electrical power sources and/or
        the external power supply.
                                                    WARNING
                           IF IT IS NOT POSSIBLE TO INSTALL A NEW FLOAT
                           ASSY WITHIN THE COMPLIANCE TIME, FLOAT AND
                           LIFE RAFT SYSTEM MUST BE INHIBITED IN
                           ACCORDANCE WITH ANNEX B.
                                                       NOTE
                           Repeat the following steps 2 and 3 for all the affected
                           fwd float or aft float with life raft assemblies left/right.
 2.     In accordance with AMP DM 69-A-95-65-01-00A-520A-A, AMP DM 69-A-95-65-02-00A-
        520A-A, AMP DM 69-A-95-65-03-00A-520A-A or AMP DM 69-A-95-65-04-00A-520A-A
        (as applicable), remove the affected fwd float or aft float with life raft assy (as applicable)
        and send it back to Leonardo so to comply with DART SB N°23-2.
                                                       NOTE
                           An aft float with life raft assy and a fwd float assy are
                           considered serviceable if their S/Ns do NOT belong to
                           the list shown in Table 2.A and/or Table 2.B (ref. to Figg.
                           1-2) OR, for S/Ns are present in Table 2.A and/or table
                           2.B, if a letter “R” is marked after the S/N.
 3.     In accordance with AMP DM 69-A-95-65-01-00A-720A-A, AMP DM 69-A-95-65-02-00A-
        720A-A, AMP DM 69-A-95-65-03-00A-720A-A or AMP DM 69-A-95-65-04-00A-720A-A
        (as applicable), reinstall a serviceable fwd float or aft float with life raft assy (as applicable).
 4.     Return the helicopter to flight configuration and record for compliance with Part II of this
        Service Bulletin on the helicopter logbook.
 5.     Gain access to My Communications section on Leonardo WebPortal and compile the
        “Service Bulletin Application Communication”.
        As an alternative, send the attached compliance form to the following mail box:
                                 engineering.support.lhd@leonardo.com
        and (for North, Central and South America) also to:
                          AWPC.Engineering.Support@leonardocompany.us
       Non cancellare mai questo segnalibro         Non cancellare mai interruzione sezione
                                                                                      S.B. N°169-257 ALERT
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Page 10 of 22                                                                                   REVISION: /
           P/N                  S/N                  P/N              S/N
                         652.2301-00019                        652.2302-00019
                         652.2301-00027                        652.2302-00020
                         652.2301-00028                        652.2302-00022
                         652.2301-00029                        652.2302-00023
                         652.2301-00030                        652.2302-00024
                         652.2301-00031                        652.2302-00025
                         652.2301-00032                        652.2302-00026
                         652.2301-00033         6F9560V02031   652.2302-00027
      6F9560V01931
                         652.2301-00034                        652.2302-00028
                         652.2301-00035                        652.2302-00029
                         652.2301-00036                        652.2302-00030
                         652.2301-00037                        652.2302-00031
                         652.2301-00038                        652.2302-00032
                         652.2301-00039                        652.2302-00033
                         652.2301-00040                        652.2302-00034
                         652.2301-00041
                                 AFT FLOAT WITH LIFE RAFT
                                          TABLE 1
                                          Figure 1
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                                                             Page 11 of 22
           P/N             S/N                  P/N               S/N
                    652.2401-00021                         652.2402-00019
                    652.2401-00022                         652.2402-00020
                    652.2401-00023                         652.2402-00021
                    652.2401-00024                         652.2402-00022
                    652.2401-00025                         652.2402-00023
                    652.2401-00026                         652.2402-00024
                    652.2401-00027                         652.2402-00025
                    652.2401-00028                         652.2402-00026
                    652.2401-00029                         652.2402-00027
     6F9560V01731                           6F9560V01831
                    652.2401-00030                         652.2402-00028
                    652.2401-00031                         652.2402-00029
                    652.2401-00032                         652.2402-00030
                    652.2401-00033                         652.2402-00031
                    652.2401-00034                         652.2402-00033
                    652.2401-00035                         652.2402-00034
                    652.2401-00036                         652.2402-00035
                    652.2401-00037                         652.2402-00036
                    652.2401-00038                         652.2402-00037
                              FWD FLOAT
                             TABLE 2.A
                                     Figure 2
                                                            S.B. N°169-257 ALERT
                                                           DATE: October 30, 2023
Page 12 of 22                                                         REVISION: /
          P/N                    S/N                  P/N              S/N
                         652.2301-00006                        652.2302-00005
                         652.2301-00012                        652.2302-00006
                         652.2301-00013                        652.2302-00008
                         652.2301-00016                        652.2302-00010
                         652.2301-00017                        652.2302-00011
                         652.2301-00018                        652.2302-00012
                         652.2301-00020                        652.2302-00013
                                                6F9560V02031
                         652.2301-00021                        652.2302-00014
     6F9560V01931
                         652.2301-00022                        652.2302-00015
                         652.2301-00023                        652.2302-00017
                         652.2301-00024                        652.2302-00018
                         652.2301-00025                        652.2302-00021
                         652.2301-00026                        652.2302-00037
                         652.2301-00047                        652.2302-00041
                         652.2301-00050
                         652.2301-00053
                                  AFT FLOAT WITH LIFE RAFT
                                          TABLE 2.B
                                           Figure 3
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DATE: October 30, 2023
REVISION: /                                                                 Page 13 of 22
                   ANNEX A
                ANNEX A
                DART SB N°23-2
                                  S.B. N°169-257 ALERT
                                 DATE: October 30, 2023
Page 14 of 22                               REVISION: /
                         ANNEX A
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                        Page 15 of 22
                ANNEX A
                           S.B. N°169-257 ALERT
                          DATE: October 30, 2023
Page 16 of 22                        REVISION: /
                         ANNEX A
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                        Page 17 of 22
                ANNEX A
                           S.B. N°169-257 ALERT
                          DATE: October 30, 2023
Page 18 of 22                        REVISION: /
                         ANNEX A
S.B. N°169-257 ALERT
DATE: October 30, 2023
REVISION: /                        Page 19 of 22
                ANNEX A
                           S.B. N°169-257 ALERT
                          DATE: October 30, 2023
Page 20 of 22                        REVISION: /
                                ANNEX B
                           ANNEX B
               FLOAT AND LIFE RAFT INHIBITION PROCEDURE
S.B. N°169-257 ALERT
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REVISION: /                                               Page 21 of 22
                                             ANNEX B
                                               Figure B.1
        Install in clear view of the pilot a locally manufactured decal with white text on a red
        background, with written “EMERGENCY FLOATATION SYSTEM DEACTIVATED”.
        (Fig. B.2 is for reference only).
                                               Figure B.2
                                            DECAL SCALE 1:1
                                                                            S.B. N°169-257 ALERT
                                                                           DATE: October 30, 2023
Page 22 of 22                                                                         REVISION: /
 Please send to the following address:
                                                                 SERVICE BULLETIN COMPLIANCE FORM                                          Date:
LEONARDO S.p.A.
CUSTOMER SUPPORT & SERVICES - ITALY                            Number:
PRODUCT SUPPORT ENGINEERING & LICENSES DEPT.
Via Giovanni Agusta, 520
21017 Cascina Costa di Samarate (VA) - ITALY                   Revision:
Tel.: +39 0331 225036 Fax: +39 0331 225988
Customer Name and Address:                                                                   Telephone:
                                                                                             Fax:
                                                                                             B.T. Compliance Date:
     Helicopter Model                              S/N                            Total Number                       Total Hours                       T.S.O.
Remarks:
Information:
We request your cooperation in filling this form, in order to keep out statistical data relevant to aircraft configuration up-to-date. The form should be filled in all
its parts and sent to the above address or you can communicate the application also via Technical Bulletin Application Communication Section placed in
Leonardo AW Customer Portal - MyCommunications Area. We thank you beforehand for the information given.