GOVERNMENT FIRST GRADE COLLEGE VIJAYNAGAR
BENGALURU-560014
LAUNDRY MANAGEMENT SYSTEM
Submitted by: Submitted to:
Harini.M (U03DQ22S0220) A.B DARSHINI
Jayshree.J(U03DQ22S0025)
HOD PRINCIPAL
INDEX
SL.NO PARTICULARS PAGE NO
1 Introduction 1
1.1 Scope
1.2 Existing System
1.3 Objectives of project
2 System
Requirments
2.1 Software
Requirements
2.2 Hardware
Requirements
3 Conclusion
1.Introduction
A Laundry Management System (LMS) is a digital solution designed to
streamline and automate laundry business operations. Traditional laundry
services often face challenges such as order mismanagement, delayed
deliveries, inventory shortages, and inefficient customer service. A
Laundry Management System helps overcome these issues by providing a
structured and automated workflow, ensuring smooth operation and
improved efficiency.
This system enables laundry businesses to manage orders, track customer
details, monitor inventory, process payments, and generate reports—all in
a centralized platform. It enhances customer satisfaction by offering real-
time order tracking, automated notifications, and multiple payment
options.
With the increasing demand for online and doorstep laundry services, an
LMS is essential for modernizing laundry businesses, reducing manual
workload, and optimizing overall performance. It is beneficial for
laundromats, dry cleaning services, and large-scale laundry operations in
hotels and hospitals.
1.2 Scope
The scope of a Laundry Management System (LMS) defines its features,
functionalities, and the overall objectives it aims to achieve. Here’s a
structured outline of its scope:
1. Users & Roles
Admin – Manages overall operations, staff, pricing, and reports.
Staff – Handles orders, laundry processing, and delivery.
Customers – Place orders, track status, and make payments.
2. Core Functionalities
A. Order Management:-Booking laundry services (walk-in, online, mobile
app).
B. Customer Management:-Customer registration & profile management.
C. Laundry Processing & Workflow:-Sorting (clothes, fabrics, washing
preferences).Washing, drying, ironing, and folding tracking.
D. Payment & Billing:-Multiple payment methods (cash, card, mobile
wallets).
E. Inventory & Resource Management:-Detergent & chemical stock
tracking.Equipment maintenance schedules-Staff shift management
F. Reporting & Analytics:-Daily/weekly/monthly sales reports,Order
trends & customer insights.Expense tracking & profit analysis.
3. Technology & Deployment Scope
Web-based system for admin and staff.Mobile app for customers
(Android/iOS).based storage for scalability
Integration with third-party APIs (payment gateways, SMS notifications,
GPS tracking for delivery)
4. Future Expansion Possibilities
AI-based fabric recognition & washing recommendations.IoT-enabled
washing machines for automated tracking.Franchise or multi-branch
support.
1.2 Existing system
An existing system for a laundry management system typically
includes both manual and digital solutions for handling orders,
tracking clothes, managing customers, and processing payments.
Here's an overview of how traditional and digital systems work:
1. Manual System (Traditional):-Customers drop off their
laundry and receive a paper receipt.The laundry is tagged manually
with handwritten details. Order status is checked by calling or
visiting the shop.Delivery (if available) is manually scheduled
using phone calls or simple records.
2. Semi-Digital System:-Customer details and orders are stored in
Excel sheets or basic POST systems.Employees use Google Forms
or WhatsApp for order tracking and communication.Barcode or
QR code tagging is used but not fully automated.Customers may
receive SMS notifications for order updates.
3. Fully Digital System (Moder ):-Web or Mobile App for
placing orders and tracking status.QR Code / Barcode Tagging to
track clothes at different stages (washing, drying).Automated
Billing & Payments through multiple payment gateways.Customer
Database with order history and loyalty programs.AI-based
Recommendations & Analytics for optimizing operations.
1.3 Objectives of project
The objective of a Laundry Management System project is to
streamline and automate the operations of a laundry
business. The system helps manage orders, track inventory,
schedule pickups and deliveries, generate invoices, and
improve customer satisfaction.
Key Objectives:
1 Automate Laundry Processes: Reduce manual workload
by digitizing order management, billing, and tracking.
2 Improve Order Management: Track the status of laundry
orders from pickup to delivery efficiently.
3 Enhance Customer Experience: Provide online booking,
order tracking, and notifications via SMS or email.
4 Inventory Management: Monitor detergent usage,
equipment status, and linen stock for efficient operations.
5 Billing & Payments: Generate invoices, track payments,
and integrate multiple payment methods.
6 Employee Management: Assign tasks to staff, manage
working hours, and monitor productivity.
7 Reports & Analytics: Generate reports on revenue,
customer trends, and order volumes for decision-making.
SYSTEM REQUIRMENTS
1.Hardware Requirments:
Processor Dual Core.
Speed 1.1 G Hz.
RAM 8 GB(min).
Hard Disk 20 GB.
2.Software Requirments:
Operating System Windows 10.
Technology Php,sql
Front end Html,CSS
CONCLUSION
A Laundry Management System enhances efficiency,
accuracy, and customer satisfaction by automating
various tasks such as order tracking, billing, and
inventory management. It reduces human errors, speeds
up service delivery, and provides a seamless experience
for both customers and business owners.
By integrating digital solutions like online booking,
automated notifications, and secure payment options,
the system ensures smooth operations and better
resource management. Ultimately, implementing a
Laundry Management System leads to increased
productivity, improved customer service, and overall
business growth.
