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IT Manager JD 9jan2013

The IT Manager is responsible for managing the IT systems, staff, and strategic planning for a nonprofit organization with 5 offices and 100 employees. Key responsibilities include overseeing the current IT infrastructure, implementing a new CRM and website, managing 4 IT staff, and keeping up with emerging technologies. Qualifications include a degree in computer science, progressive IT experience preferably in a multi-office nonprofit, demonstrated leadership and project management abilities, and strong communication and problem-solving skills.

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Aparna Manjrekar
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55 views2 pages

IT Manager JD 9jan2013

The IT Manager is responsible for managing the IT systems, staff, and strategic planning for a nonprofit organization with 5 offices and 100 employees. Key responsibilities include overseeing the current IT infrastructure, implementing a new CRM and website, managing 4 IT staff, and keeping up with emerging technologies. Qualifications include a degree in computer science, progressive IT experience preferably in a multi-office nonprofit, demonstrated leadership and project management abilities, and strong communication and problem-solving skills.

Uploaded by

Aparna Manjrekar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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JOB DESCRIPTION IT MANAGER

Reporting to: Base: Salary Circa: Hours:

Operations Director Peterborough Office 40,000 pa Full Time, 35 hours per week

Overview
Reporting directly to the Director of Operations the IT Manager will be primarily responsible for the Associations current IT and communications network and systems, manage a team of four staff, project manage the integration and implementation of the new CRM and website and provide a strategic overview to meet future business and system requirements.

Main responsibilities
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems, including ETarget and Exchequer, Websites,PCs, operating systems, databases telephones, software applications, and peripherals. Project manage the implementation and integration of the planned new CRM and website Communicate regularly with executive management and all users of information services and systems. Manage and develop IT staff, including, training, evaluation, guidance, discipline. Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users. Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades. Oversee provision of IT Support for 100 staff in 5 offices. Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. Manage financial aspects of the IT Department , including purchasing, budgeting, and budget review. Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Negotiate and administer supplier contracts and service agreements.

Qualifications and Key Skills


A Bachelors degree in computer science or equivalent education and experience Knowledge of sql and website technologies Progressive IT experience, including experience in a multi-office environment. Experience in working with non-profits and/or membership organisations preferred Demonstrated ability to lead a team of technical staff, to work with the Executive Management of an organization, and to manage multiple concurrent projects Excellent verbal and written communication skills Strong project management, organizational and time management skills Strong people management skills Excellent problem-solving, analytical and evaluative skills

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