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HR & Admin Professional Resume

Breean Flax is seeking a position that utilizes her background in psychology and medical experience. She has over 5 years of experience in customer service, administrative support, and research assistance. Her most recent role was providing administrative support and human resources assistance at the student health services office of The Juilliard School, where she greeted patients, scheduled appointments, processed insurance paperwork, and maintained confidential patient records. Breean has strong skills in Microsoft Office, databases, cloud computing, and customer service. She holds a Bachelor's degree in Health Science from Gettysburg College.

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0% found this document useful (0 votes)
55 views2 pages

HR & Admin Professional Resume

Breean Flax is seeking a position that utilizes her background in psychology and medical experience. She has over 5 years of experience in customer service, administrative support, and research assistance. Her most recent role was providing administrative support and human resources assistance at the student health services office of The Juilliard School, where she greeted patients, scheduled appointments, processed insurance paperwork, and maintained confidential patient records. Breean has strong skills in Microsoft Office, databases, cloud computing, and customer service. She holds a Bachelor's degree in Health Science from Gettysburg College.

Uploaded by

Breean
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Breean Flax

505 West 135th Street, New York, NY 10031


856.325.0911 ! b.flax1020@gmail.com !
Breean Flax
High energy and dynamic professional with psychology and medical background
leveraging proven dedication, competence, and confidentiality ensuring a positive,
smooth work environment.

RECENT PROFESSIONAL EXPERIENCE

UNIQUE HIGHLIGHTS
!

Adaptable / Team Player

Conversational Spanish

Cultural Sensitivity:
Generations in the Workplace

100% Confidentiality

Legal Compliance

Methodical and Thorough

Professionalism

Service Learning: Costa Rica,


Dominican Republic

Self-Directed, Detail-Oriented
Problem Solver

Juilliard School: Student Health Services ; New York, NY


Health Administrative Assistant / HR

Provided customer service along with the highest standard of patient-centered administrative
support within a busy medical office servicing over 120+ patients/weekly. Possessed a proven
ability to deal with all aspects of front office duties and able to handle competing demands
professionally and efficiently.
!

Customer Service: Greeted and checked in patients, collected personal, medical, and
insurance information. Scheduled appointments, processed referrals, coordinated
physician schedules, and maintained patient flow. Trained colleagues on EMR software
(Medicat) to manage patient records and files.

General Administrative Duties: Answered phones, filed, faxed, copied records,


processed mail; scheduled deliveries to further support office efficiency. Collaborated
with 10+ vendors/month in scheduling maintenance and procuring medical and office
supplies. Processed insurance forms, referrals, and paperwork for over 15+ separate
insurance companies.

Discretion: Entrusted with maintaining 100% confidentiality for sensitive information


about employee and management issues.
! Personal: Social security number, address, date of birth, marital status
! Health and Medical Records: Americans with Disabilities Act; HIPAA; Genetic
Information Nondiscrimination Act, etc. Insurance enrollment forms, medical
exams, doctor's notes, drug test /physical results.
! Investigation Results: Complaints of harassment, discrimination, and threats;
violations of policies; conduct or disciplinary problems; performance issues;
workplace injuries and illnesses.

Writer/Editor: Published and revised a variety of office documents including:


correspondence, memoranda, emails, and website updates.. Responsible for advertising,
promotional materials, and direct mail; edited flyers for flu shots and upcoming medical
campaigns. Proofread materials for accuracy, completeness, and conformance.

HR / MANAGERIAL SKILLS
!

Adobe

Cloud Computing: Google


Drive Applications

Customer Service

Data Entry / Filing

Mac and PC Familiarity

Microsoft Office Suite

EDUCATION
Gettysburg College
B.A.; Health Science
Concentration in Psychology,
May 2014
GPA 3.30

2015 - Present

Columbia University, The Learning Lab, New York, NY


Undergraduate Research Assistant

2014

Assisted in running experiments that analyzed learning motives, curiosity, and memory.
Integrated, improved, and analyzed databases using both Excel and MatLab. Organized data by
creating spreadsheets and utilizing databases such as SPSS.
Kennedy Health Systems, Washington Twp., NJ
Patient Care Assistant

2013

Maintained liaison with the hospital staff and patients; ensured satisfaction. Initiated an
overhaul of the application, evaluation and filing systems of the patient intake program;
allowing for a direct, streamlined application process for the hospital and our staff.

Breean Flax
505 West 135th Street, New York, NY 10031
856.325.0911 ! b.flax1020@gmail.com !
Breean Flax

REFERENCE LIST
Cindy Wright
Director of the Jaeger Fitness Center/Campus Recreation
Gettysburg Collge
717.337.6444
cwright@gettysburg.edu
Idara Foster
Teaching Fellow
The Taft School
203.722.9166
ifoster@wesleyan.edu
Brian Crawford
President
Borders and Beyond Cargo & Freight
856.577.7732
Kevin Richardson
Human Resource Training & Development
Ceasars Entertainment
610.931.3431
William Buse
Directo of Counseling Services
The Juilliard School
212.769.3918
wbuse@juilliard.edu
Afiong Duke
Controller
Berkley Facultative Reinsurance Services
203.722.9164
ufanlove@att.net

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