Counterpart: Counting Scale Indicator
Counterpart: Counting Scale Indicator
Counterpart
        Counting Scale Indicator
                    Version 2.3
User Manual
                        118677 Rev C
                                                                                                                                                             Contents
1.0   Introduction..................................................................................................................................... 2
      1.1 Standard Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
      1.2 Capacities and Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
      1.3 Modes of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
            1.3.1       Description of Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
      1.4   Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                       3
      1.5   Tare Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                4
      1.6   Annunciator Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                          4
      1.7   Softkey Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                    5
      1.8   How to Use AlphaNumeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                                     5
      1.9   Indicator Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                       5
2.0   Installation ...................................................................................................................................... 7
      2.1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
      2.2 Scale Base Assembly (if purchasing the scale base separate from indicator) . . . . . . . . . . . . . . . . 8
            2.2.1       Locking and Unlocking - S-XL Scale Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
            2.2.2       Locking and Unlocking - S-YC Scale Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
            2.2.3       Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
      2.3   Enclosure Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
      2.4   Cable Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
      2.5   Making Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
      2.6   Load Cell Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
            2.6.1       Dual Channel Units (S-XD Base) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
            2.6.2       Dual Channel – Remote Scale Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
      2.7 Wire Specifics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
      2.8 Cable Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
            2.8.1       Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
            2.8.2       Digital I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
            2.8.3       Network Connection to Counterpart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
      2.9 Enclosure Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                             13
      2.10 CPU Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                             13
      2.11 CPU Board Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                                     14
      2.12 Field Installation of Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                           14
      2.13 Installing Option Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                           15
            2.13.1      USB Option Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
      2.14 Bracket Assembly Connecting Indicator to Scale Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
      2.15 Indicator Replacement Parts and Assembly Drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.0   Configuration ................................................................................................................................ 22
      3.1   Front Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                          22
      3.2   Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                      22
      3.3   Revolution Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                           23
      3.4   ID Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                24
      3.5   Audit Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                  25
      3.6   Calibration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                     26
      3.7   Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                   27
            3.7.1       Scale Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
            3.7.2       Feature Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
                                  Technical training seminars are available through Rice Lake Weighing Systems.
                                  Course descriptions and dates can be viewed at www.ricelake.com/training
                                  or obtained by calling 715-234-9171 and asking for the training department.
                          © Rice Lake Weighing Systems. All rights reserved. Printed in the United States of America.
                                              Specifications subject to change without notice.
                                      Rice Lake Weighing Systems is an ISO 9001 registered company.
                                                         Version 2.3, July 08, 2014
                                                                                                                                                          Contents                   i
            3.7.3       Serial Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   42
            3.7.4       Ethernet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      44
            3.7.5       Print Format Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        45
            3.7.6       Scale Setpoints Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         46
            3.7.7       DIG I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     50
            3.7.8       Version Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     51
      3.8 Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
      3.9 Display Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
      3.10 Setpoints – Weigh Mode Parameter Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4.0   Calibration .................................................................................................................................... 55
      4.1   Front Panel Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                          55
      4.2   Five-point Linearization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                          56
      4.3   Rezero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                 56
      4.4   EDP Command Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                                56
      4.5   Revolution® Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                            57
      4.6   More About Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                           58
            4.6.1       Adjusting Final Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5.0   Scale Operations........................................................................................................................... 59
      5.1 Weight Unit Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
      5.2 Entering Tare Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
            5.2.1       One-Touch Tare, Tare Unknown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
            5.2.2       Digital Tare, Tare Weight Known . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
      5.3 Toggling Between Gross and Net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
      5.4 Entering Unit Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
            5.4.1       Unit Weight Operation by Sampling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
            5.4.2       Unit Weight Operation by Key Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
      5.5 IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
            5.5.1       Setting an ID Using the Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                  63
            5.5.2       Using a Stored ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      63
            5.5.3       Using ID/Codes that are not Stored . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                 63
            5.5.4       Clearing ID Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       64
            5.5.5       Adding an ID From Count Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                 64
            5.5.6       Adding an ID Through Revolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                64
      5.6 WeighVault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
            5.6.1       Demo Setup of Counterpart and WeighVault. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
            5.6.2       Using WeighVault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
      5.7 Totalization Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
      5.8 Parts Reduction Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
      5.9 Accumulate Feature For Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
            5.9.1       Printing the Accumulated Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
            5.9.2       Clearing the Accumulated Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
            5.9.3       IN/OUT Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
      5.10 Batch Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
      5.11 Connecting a Barcode Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
      5.12 USB Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
6.0   Serial Commands ......................................................................................................................... 72
      6.1 The Serial Command Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
            6.1.1       Key Press Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .             72
            6.1.2       ID Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        73
            6.1.3       Reporting Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .            73
            6.1.4       Clear and Reset Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .               74
            6.1.5       Parameter Setting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                 74
            6.1.6       Normal Mode Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                78
            6.1.7       Unique Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           78
                                                                                                                                                        Contents                 iii
iv   Counterpart Counting Scale Indicator
About This Manual
This manual is for trained and qualified installers of counting scales and represents the correct, safe and
recommended methods for setting up and using the Counterpart®.
        This manual can be viewed and downloaded from the Rice Lake Weighing Systems web site at
        www.ricelake.com. Rice Lake Weighing Systems is an ISO 9001 registered company.
          For the latest downloads available, sign up for email updates on the Rice Lake Weighing Systems web site at
    Note http://www.ricelake.com/software.aspx.
   1. For registered users, simply click on the Support tab on the RLWS home page and select software/
      firmware.
   2. Select SIGN UP FOR EMAIL UPDATES as shown on the left side graphic above.
   3. Select the number of boxes you wish to receive email alerts on and press SAVE CHANGES.
                                                                                                                   1
1.0                 Introduction
The Counterpart offers practical solutions for a full range of precision counting applications. A bright LCD display
enables operators to easily view quantities, alphanumeric text messaging displays, part numbers to verify
descriptions, and correct part called from memory. One hundred and fifty item memory and two RS-232 ports and
Ethernet enable the Counterpart to provide real-time data collection and position it for the future growth of your
business. Multiple scales can be connected to the Counterpart, as well as an RS-232 bar code scanner and external
printer. When portability is required, choose the battery operation option of the Counterpart with up to 24 hours of
continuous use for mobile workstations, outdoor applications, and rental fleets. It’s built to withstand transport
from one area of the plant to another or from one business to the next. Simply connect a printer via RS-232 for
labeling, ticketing, or receipt tasks.
                            If the PC1 jumper is set to SW, the POWER button must be used to turn the unit on and off.
                     Note If the PC jumper is set to ON, the unit will automatically power on when it’s plugged in and
      POWER                 the only way to turn it off is to unplug power.
                Enters Menu mode, allowing configuration if the Audit jumper is in the “ON” position. Also used as an escape
                key in Menu mode.
      MENU
      SETUP
                Sets the current gross weight to zero, provided the amount of weight to be removed or added is within the
       ZERO     specified zero range and the scale is not in motion. The zero band is defaulted to 1.9% of full scale, but can be
                configured for up to 100% of full scale.
       UNIT
      WEIGHT
                Sends “on-demand” serial information out the serial port, provided the conditions for standstill are met.
      PRINT
                Performs one of several predetermined Tare functions dependent on the mode of operation selected in the
       TARE     TAREFN parameter. To view a stored tare, see Section 1.5.
                Also acts as the ENTER key.
                Allows the display to change between gross mode and net mode.
      GROSS
       NET
       B/N
       UNITS
      TOGGLE
                Clear key. Used to backspace on entries.
Alpha-Numeric   Used to enter values directly. Press keys for lower and upper case alpha characters.
keypad          See Figure 1-1 on page 4
                                               Table 1-2. Keypad Functions
                                                                                                            Introduction         3
                                                            Figure 1-1. Numeric Keypad
                  Scale is at standstill or within the specified motion band. Some operations, including tare functions and printing, can only be
                  done when the standstill symbol is shown.
                                                                                                   Introduction        5
Set Date and Time
    1. If the softkey is enabled, push the softkey. The current value is displayed.
    2. To change, use the Up/Down arrows to highlight the value to change.
    3. Press the TARE key to save and exit.
Set Serial Scale (Scale 3)
    1. Select Port 1 — Indust Scale.
    2. Match the baud rates. Upon doing this it automatically becomes Scale 3.
Setting up a Softkey
To set up a softkey, use the following steps:
    1.    Press the MENU SETUP          key.
                                     MENU
                                     SETUP
2.1      Unpacking
The Counterpart comes with the following components and comes pre-assembled from the factory.
Counterpart Indicator Display
   • AC adapter
   • This manual
   • Indicator head
Scale Base
   • Scale base
   • Weighing platform
   • Bracket assembly
            If purchasing a different scale base, a separate plastic bag with wiring components comes with the scale base
      Note but is not needed and can be set aside.
            Store the packing material and box in a safe, easily accessible place. Should you ever need to transport the
      Note scale across any substantial distance, using the original packing material is the first step in protecting your
            investment.
Immediately after unpacking the scale, visually inspect the Counterpart to ensure all components are included and
undamaged. If any parts were damaged in shipment, notify Rice Lake Weighing Systems and the shipper
immediately.
                                                                                                       Installation     7
2.2       Scale Base Assembly (if purchasing the scale base separate from indicator)
                Do not turn the scale upside down. Always work with the scale on its side. Damage to the load cell can
      Important occur if the scale is turned upside down.
                  Set up the scale on a stable, level surface.
Figure 2-1. Location of Load Cell Setscrews for Single and Dual-Platform Scales (DIGI S-XL Scale Base shown)
      2. Remove the load cell setscrew using a hex wrench for the dual platform setscrews or a Phillips head
         screwdriver for the single platform scale.
      3. Tape the setscrews to the bottom of the scale or store in a safe place for possible future use.
2.2.2 Locking and Unlocking - S-YC Scale Base
The Counterpart S-YCL scale base is delivered in a locked position to prevent damage to the load cells during
shipment. The scale base uses two setscrews. The setscrews are located on the bottom of the base and must be
removed before the scale is put into service. Use the following procedure to unlock the scale base for the S-YC
Model.
    1. Turn the scale on its side.
    Setscrew location
Figure 2-2. Location of Load Cell Setscrew for the DIGI S-YC Scale Base
      2. Remove the load cell setscrews using a hex wrench which is included.
      3. Tape the setscrews to the bottom of the scale or store in a safe place for possible future use.
Note Ensure the nut on each foot’s bolt is secured flush against the scale base.
To ensure greater scale stability, turn in all four adjustable legs before leveling. Turn out adjustable legs to level as
needed.
                                                                                    Choose which
                                                                                    openings to use.
                                                                                                       Installation    9
      5. Push the plastic bushing all the way into the enclosure to make a tight seal in the hole.
                                    Remove four
                                    screws (only one
                                    shown).
AC power location
Note If using a 4-wire connection, set J1 and J2 to ON. If using a 6-wire connection, set J1 and J2 to OFF.
                                                    J1 & J2          Function
                                                       1              + Signal
                                                       2              - Signal
                                                       3              + Sense
                                                       4              - Sense
                                                       5            + Excitation
                                                       6             - Excitation
J1 connector
Figure 2-8. Remove J2 Connector if Using Single Base Scale or Only Single Base on a Dual Base
                                                                                                      Installation   11
2.8      Cable Grounding
Except for the power cord, all cables should be grounded against the scale enclosure. Do the following to ground
shielded cables.
    • Use the lockwashers, clamps, and kep nuts provided in the parts kit to install grounding clamps on the
        enclosure studs. Install grounding clamps that will be used; do not tighten nuts.
    • Route cables and grounding clamps to determine cable lengths required to reach cable connectors. Mark
        cables to remove insulation and shield as described below.
    • For cables with foil shielding, strip insulation and foil from the cable half an inch (15 mm) past the
        grounding clamp (see Figure 2-9). Fold the foil shield back on the cable where the cable passes through the
        clamp. Ensure silver (conductive) side of foil is turned outward for contact with the grounding clamp.
    • For cables with braided shielding, strip cable insulation and braided shield from a point just past the
        grounding clamp. Strip another half inch (15 mm) of insulation only to expose the braid where the cable
        passes through the clamp (see Figure 2-9).
    • Finish installation using cable mounts and ties to secure cables inside of indicator enclosure.
                                                                                             NOTE: Install lockwashers
                                                                                             first, against enclosure,
                                                            Cord grip                        under grounding clamp
Figure 2-9. Grounding Clamp Attachment for Foil-Shielded and Braided Cabling
Note An additional port (Port 3) is available if needed through the installation of an option card at J14.
                                                                           PC1
                                                                               SW
                                                                                                                                                       Port 3 LED
                                                       +3.3v   +5
                                                                    C3                             R WD1 P
                                                            PWR                                    U     G
                                                                                                   N     M
Port 3 LED
LED LED
Note The Ethernet LED light is on when connected at 100 mb/s and is off when connected at 10 mb/s.
                                                                                                                                                                      Installation   13
2.11 CPU Board Battery Replacement
             Risk of explosion exists if battery is replaced with incorrect type. Dispose of batteries according to
     CAUTION manufacturer instructions.
The lithium battery on the CPU board maintains the real-time clock and protects data stored in the system RAM
when the indicator is not connected to AC power. Data protected by this battery includes time and date, IDs,
buffered WeighVault transaction data and setpoint value data. If any data is lost, the indicator configuration can be
restored from the PC. Watch for the low battery warning on the LCD display and periodically check the battery
voltage on the CPU board. Batteries should be replaced when the indicator low battery warning comes on, or when
battery voltage falls to 2.2 VDC. Life expectancy of the battery is 7 years. Use Revolution to store a copy of the
configuration before attempting to replace the battery.
For best results, replace the battery while in weigh mode and with AC power applied. Use care not to bend the
battery retaining spring. The battery location on the CPU board is shown in Figure 2-13 on page 15 as B1.
The battery pack can be installed next to the CPU board of Counterpart. Use the following procedure to install or
replace the battery pack.
    1. Disconnect power from scale prior to opening.
    2. If indicator is connected to scale base, disassemble and set scale base aside.
    3. Place the indicator on an anti-static mat.
    4. Remove the four screws holding the top plate to the enclosure body and set them aside.
    5. Gently lift the top plate away from the enclosure and disconnect any cables and set it aside.
    6. Using the supplied nuts, secure battery pack to enclosure using a 5/16" nut driver.
   8. Unplug existing power off the CPU board and plug in battery plug J1 on battery CPU.
   9. AC plugs into the back of the unit.
Red and green LEDs located on the battery CPU board tell the user whether the battery is fully charged or not.
Each option card is shipped with installation instructions specific to that card. For specific instructions on the
WLAN card, refer to Section 8.0 on page 88. 
The general procedure for all option cards is:
   1. Disconnect power cord from the scale.
   2. Install the plastic standoffs in the standoff holes.
   3. Carefully align the option card connector with the J14 connector on the CPU board.
   4. Press down firmly to seat the option card in the CPU board connector.
   5. Make connections to the option card as required. Use cable ties to secure loose cables inside the enclosure.
                                                                                                         Installation    15
         When installation is complete, reassemble the enclosure as described in Section 2.9 on page 13
                                                  ON    SW
                                                    PC1
                                +3.3v   +5
                                             C3                              R WD1 P
                                    PWR                                      U     G
                                                                             N     M
Port 3 LED
Power Supply
     Display
     Backlight
LED LED
                                                                                                                     RS-232       Ethernet
                                                                                                                     Connectors   Connector
                                                               Figure 2-14. CPU Board
                  Jumper                                                          Description
                  JP1/JP2      Jump excitation to sense. If using a 4-wire load cell cable (JP3 and JP4 for scale
                  JP3/JP4      number 2), leave JP1 and JP2 on. If using a 6-wire load cell cable, take JP1 and
                               JP2 off. Default is ON.
                  JP5/JP6      Used when upgrading firmware. The jumpers should be on when upgrading
                               firmware and off when the update is complete.
                    PC 1       Power control. If the jumper is set to SW, the POWER key can be used to turn the
                               unit on/off. If set to ON, the unit will power on when plugged in and can only be
                               powered off by unplugging.
                    JMP2       Set display backlight setting jumper to the OFF position which turns off the
                               backlight.
                   AUDIT       If set to Audit ON, calibration and configuration can be accessed through the front
                   JMP1        keypad. If set to Audit OFF, calibration and configuration can only be accessed by
                               removing the screws from the unit and placing the jumper in the ON position.
                    PWR        +3.3V/5V Factory use only — leave in 3.3V position.
                                                             Table 2-5. Jumper Descriptions
             If the RESET button on the CPU board is pressed, the scale will perform a reboot.
      Note
             Jumper WD1 is located next to B1 battery on the CPU board. Put the jumper to PGM for programming mode
             only and move the jumper to RUN position for normal operation.
             For backlit display to function properly, jumper JMP2 should be set to PWM and jumper PWR should be set to
             3.3V.
                                                                                           D1 LED
          D6 LED
D5 LED
    5. Several signal LEDs are located on the USB option board as shown in Figure 2-15.
       • D5 — When flashing, it indicates that a keyboard is connected and has been detected.
       • D6 — Is lit continuously when the option board is waiting for a keyboard to be connected. It is off
          when a keyboard is connected.
       • D1 — Indicates that there is communication with the main CPU board. It should flicker for each
          keypress on the attached keyboard.
Figure 2-16. Bracket Assembly Kit for the Counterpart Scale Base
Use the following steps to attach the indicator to the scale base.
            Do not turn the scale upside down. Always work with the scale on its side. Damage to the load cell can
    CAUTION occur if the scale is turned upside down.
                                                                                                    Installation   17
     1. Stand scale base on its side to attach the bracket to the scale using the screws provided in the bracket kit.
     2. Ensure that the cable underneath the scale base is threaded through the opening between the scale and the
        bracket, otherwise it will not fit.(shown in Figures 2-18 and 2-19).
Figure 2-17. Attach Bracket Assembly to Scale Base While Scale Is Tipped on its Side (DIGI S-XL Base Shown).
m,
     3. Set scale base down on a flat surface positioning the bracket assembly at the edge of a table.
     4. Attach the indicator to the bracket using the second set of screws provided and screw white threaded
        standoffs into indicator base as in Figure 2-19 if using the S-YC scale base and then screw feet into the
        bottom of the standoffs.
Figure 2-19. Indicator Attached to the Scale Base (DIGI S-YC Scale Base Shown)
                                                                                          Installation   19
                               Figure 2-22. Counterpart Assembly and Components
                                                    Installation   21
3.0          Configuration
The Counterpart scale can be configured using a series of menus accessed through the scale front panel when the
scale is in setup mode. Figure 3-1 and Table 3-1 on page 22 summarizes the functions of each of the top level
menus.
Note To navigate through the menus, use the front panel keys and shown in Figure 3-2 on page 22.
Revolution provides on line help for each of its configuration displays. Parameter descriptions provided in this
manual for front panel configuration can also be used when configuring the indicator using Revolution — the
interface is different, but the parameters sets are the same.
                                                                                                  Configuration   23
3.4    ID Menu
The ID menu displays parameters for registers from 1 to 150. Sub-parameters are shown below.
SAME AS REG 1
OZ
KG
                                                                              G
                                                                              OFF
 ID Menu
 Parameter    Choices                         Description
 REG 1, 2 -   QUANTITY                        Inventory quantity, range — 2000000000 to 200000000
 150          CODE                            ID code for part, maximum 32 alphanumeric characters
              DESC                            Part description, maximum 32 alphanumeric characters
              PART NUM                        Part number, maximum 32 alphanumeric characters
              LOT                             Part lot number, maximum 32 alphanumeric characters
              UNIT WT                         Unit weight, range 0.0 to 9999999.0
              TARE                            Tare weight, range 0.0 to 9999999.0
              UNITS                           Weight units for both the unit weight value and the tare weight value, choices of
                                              OFF, KG, G, LB, OZ
              LOCATION                        Part stock location, maximum 11 alphanumeric characters
                                                            Table 3-2.
                             Parameter                        Description
                           LRV            Legally relavent firmware version.
                           CALIB          Displays total calibration events.
                           CFG            Displays total configuration events.
                                         Table 3-4. Audit Menu Parameters
                                                                                              Configuration    25
3.6      Calibration Menu
See Section 4.0 on page 55 for calibration procedures. The Calibration menu can be protected by assigning a
password in the Feature menu.
           The Counterpart requires the WZERO and WSPAN points to be calibrated. The linearity points are optional,
      Note but must NOT duplicate zero or span. During calibration, the TARE key acts as a data entry confirmation key. It
             also acts as an EXECUTE key and accepts the value if calibration was successful.
                             Previous A/D raw        Display and edit     Previous A/D raw                Calibrating, please wait
                            counts are shown        test weight value    counts are shown                      Press enter to
                              Press calibrate                              Press calibrate                 remove offset from
                            softkey to calibrate                         softkey to calibrate                  zero and span
                            zero. Press menu                             zero. Press menu                       calibrations
                                 to cancel                                    to cancel
                                calibrating.                                 calibrating.
CAL1
 CALIBR Menu
 Parameter     Choices            Description
 Level 2 submenus
 WZERO                             Press the calibrate softkey to display the AD raw counts.
                                   Press calibrate softkey again to calibrate zero, or press MENU to cancel. “CALIBRATING” will
                                   appear prior to automatically moving to WVAL.
 WVAL                              Press the calibrate softkey to display and edit the test weight value. Press the calibrate softkey
                                   again to move to WSPAN.
 WSPAN                             Press the calibrate softkey to display the AD raw counts. Press the calibrate softkey to
                                   calibrate the span or press MENU to cancel. “CALIBRATING” will appear prior to automatically
                                   moving to WLIN.
 WLIN           POINT 1 —          WGT 1 allows you to display and edit the test weight value. Press the calibrate softkey to edit
                POINT 5            the value. CAL1 allows you to calibrate and display the raw AD value. Press TARE to perform
                                   calibration. Press the calibrate softkey to move to the next calibration point.
                                                    The linearity points are optional, but must not duplicate zero or span. They
                                          Note must be between zero and span.
 REZERO                            Press the calibrate softkey to remove an offset value from the zero and span calibrations if
                                   hooks or chains are being used during calibration.
                                                    Use this parameter only after WZERO and WSPAN have been set. See
                                          Note Section 4.1 on page 55 for more information.
CONFIG
                                                                                                             Configuration        27
3.7.1     Scale Menu
Calibration can be performed in two places within the menu: the CALIBR menu shown in Figure 3-6 on page 26 is
an in-depth scale setup and calibration. A “quick access” calibration is shown in Figure 4-1 on page 55.
SCALE
FORMAT ACCUM
FS+9D 16 8OUT 5D
FS 32 16OUT 10D
64 32OUT 20D
1 200D
2 250D
60HZ PBTARE
7.5HZ KEYED
                                           For scales using linear calibration, do not set the zero tracking band to a
                                  Note value greater than that specified for the first linearization point.
ZRANGE            1.900000   Selects the range within which the scale can be zeroed. The 1.900000 default value is ± 1.9%
                  number     around the calibrated zero point, for a total range of 3.8%. Indicator must be at standstill to
                             zero the scale. Use the default value for legal-for-trade applications.
MOTBAND           1          Sets the level, in display divisions, at which scale motion is detected. If motion is not detected
                  number     for 1 second or more, the standstill symbol lights. Some operations, including print, tare, and
                             zero, require the scale to be at standstill. Maximum legal value varies depending on local
                             regulations.
                             If this parameter is set to 0 the standstill annunciator does not light; operations normally
                             requiring standstill (zero, tare, print) are performed regardless of scale motion. If 0 is selected,
                             ZTRKBND must also be set to 0.
OVRLOAD           FS+2%      Overload. Determines the point at which the display blanks and an out-of-range error
                  FS+1D      message is displayed. Maximum legal value varies depending on local regulations.
                  FS+9D
                  FS
SSTIME            10         Specifies the length of time the scale must be out of motion, in 0.1-second intervals, before
                  number     the scale is considered to be at standstill. Values greater than 10 are not recommended.
DFLTR 1-3         4          Selects the digital filtering rate used to reduce the effects of mechanical vibration from the
                  8          immediate area of the scale. The overall filtering effect can be expressed by adding the values
                  16         assigned to the three filter stages:
                  32
                             DFLTR1 + DFLTR2 + DFLTR3
                  64
                  128        See Section 9.6 on page 94 for information on digital filtering.
                  256        Choices indicate the number of AD conversions per update that are averaged to obtain the
                  1          displayed reading. A higher number gives a more accurate display by minimizing the effect of
                  2          a few noisy readings, but slows down the settling rate of the indicator.
DFSENS            4OUT       Digital filter cutout sensitivity. Specifies the number of consecutive readings that must fall
                  2OUT       outside the filter threshold (DFTHRH parameter) before digital filtering is suspended.
                  8OUT
                  16OUT
                  32OUT
                  64OUT
                  128OUT
                                        Table 3-7. Scales Menu Parameters
                                                                                                         Configuration         29
Parameter         Choices         Description
DFTHRH             NONE            Digital filter cutout threshold. Specifies the filter threshold, in display divisions. When a
                   2D              specified number of consecutive scale readings (DFSENS parameter) fall outside of this
                   5D              threshold, digital filtering is suspended. If NONE is selected, the filter is always enabled.
                   10D
                   20D
                   50D
                   100D
                   200D
                   250D
SMPRAT             15 HZ           Sample rate. Selects measurement rate, in samples per second, of the analog-to-digital
                   30 Hz           converter. Lower sample rate values provide greater signal noise immunity.
                   60 Hz
                   7.5 Hz
PWRUPM             GO              Power up mode. In GO mode, the indicator goes into operation immediately after a brief
                   DELAY           power up display test.
                                   In DELAY mode, the indicator performs a power up display test and then enters a 30-second
                                   warm-up period. If no motion is detected during the warm-up period, the indicator becomes
                                   operational when the warm-up period ends; if motion is detected, the delay timer is reset and
                                   the warm-up period is repeated.
TAREFN             BOTH            Enables or disables push-button and keyed tares. Possible values are:
                   NOTARE              BOTH: Both push-button and keyed tares are enabled
                   PBTARE              NOTARE: No tare allowed (gross mode only)
                   KEYED               PBTARE: Push-button tares enabled
                                       KEYED: Keyed tare enabled
ACCUM              OFF             Accumulator. Specifies whether the scale accumulator is enabled. If enabled, accumulation
                   ON              occurs whenever a print operation is performed. Scale must return to zero to re-arm a new
                                   print.
THRESH             0               Enter a value to be used as divisions. Zero threshold allows you to select a threshold or reset
                                   point where automatic printing functions reset themselves to be retriggered. When a value is
                                   entered, anything that would normally require the scale to reach zero before it happens/
                                   rearms (except for LFT parameters) now only needs to go below this value and then above it
                                   again.
CALIBR             WZERO           See Calibration Menu, Figure 3-9.
                   WVAL
                   WSPAN
                   WLIN
                   REZERO
                                                Table 3-7. Scales Menu Parameters
CALIBR
                          Previous A/D raw       Display and edit    Previous A/D raw                Calibrating, please wait
                         counts are shown       test weight value   counts are shown                      Press enter to
                           Press calibrate                            Press calibrate                 remove offset from
                         softkey to calibrate                       softkey to calibrate                  zero and span
                         zero. Press menu                           zero. Press menu                       calibrations
                              to cancel                                  to cancel
                             calibrating.                               calibrating.
CAL1
                                                                                                                    Configuration   31
Scale Format Menu
             FORMAT
                                                                                 G                          KG
                 LB           8888800              1D                           LB                           G
                 OZ           8888880              2D                           OZ                           LB
                OFF           8888888              5D                          OFF                          OZ
                KG            8.888888
G 88.88888
888.8888
8888.888
88888.88
888888.8
                                                                                                      Configuration        33
3.7.2    Feature Menu
CONFIG
                                     ROUND                                              NO
                    See Figure                    See Figure                                            0           0
                      3-12                          3-13
T&D UNITS
ID PRINT
                  SPPWD                                 TARE
                                                     NUMBER
                                                     SAMPLE
                                                     UNIT WT
                                                                                                            ON           ON
                                                 VALUE            NEGATIVE             VALUE
                                                                  POSITIVE
                                                                                                       Configuration       35
Parameter    Choices           Description
RECALL       ON                 ON allows the Tare, Zero, and Units values to be maintained across a power cycle. Over/Under/
             OFF                Target/ID values are also maintained.
                                OFF clears the values on a power cycle. Zero is reset to calibrated zero and Units are reset to
                                Primary. Over/Under/Target/ID values are reset as well.
DISPLAY      CONTRAST           Adjusts Counterpart display viewing. Key in a value:
             BRIGHT             BRIGHT — key in a value
             IMAGE              IMAGE — enter negative or positive
KEYBEEP      OFF                Select ON to alert the user every time a key is pressed.
             ON
TOTAL        OFF                Totalization mode check
             ON
                                             Table 3-10. Feature Menu Parameters
ON 10 0.1% OFF ON
                              50                0.0%
                             100                                  REZERO        CHKSTBLE      XFRTARE        XFRUTWT
OFF ON OFF ON
ON OFF ON OFF
ON ON ON 1 WEIGHT OFF
UNIT WT
 INSFSMPLE        0.1           A minimum sample size is required based on the platform capacity and product weight.
                  0.2
                  0.0
                                             Table 3-11. Count Menu Parameters
SCLCHG     REZERO       Scale change. These are actions taken when changing from one scale to another.
           CHKSTABLE
                        See SCLCHG sub-menu below.
           XFRTARE
           XFRUTWT
NEWITEM    OFF          New item. This prompts user to add an ID to memory when an unknown ID is requested from
           ON           weigh mode.
XFRSMPL    OFF          After sample. After a sample, a switch is done from the current scale to the next scale that is
           ON           larger than or equal to the current scale. If a sample is done on the largest of the scales, a
                        switch will not be done.
DISPACC    OFF          Display accuracy
           ON
UTWTUPDT   OFF          Enables or disables the updating of the loaded ID with a new unit weight value.OFF — Parts can
           ON           be sampled (generating a new unit weight) or a unit weight can be keyed or scanned but the
                        new unit weight is not saved into the stored copy of the currently loaded ID record.
                        ON — If on, the unit weight will update the stored value whether at zero or actual value.
UTWTBASE   1000         Unit weight base. 1 = APW (Average Piece Weight), 1000 = Piece weight per thousand.
           1
DISPMODE   COUNT        Display mode. This chooses the value to be displayed as large in viewing window.
           WEIGHT
           UNITWEIGHT
REMOVTSP   ON           Removes trailing spaces from ID Codes.
           OFF            • ON — If set to on: 
                            - an ID code configured through the ID menu will have any entered trailing spaces removed
                            before being stored. 
                            - an ID code configured through the ID.CODE EDP command will have any entered trailing
                            spaces removed prior to being stored.
                            - trailing spaces will be removed from an ID Code that is entered via the Code softkey. This
                            includes using the front panel or USB keyboard.
                            - trailing spaces will be removed from an ID Code that is scanned from a barcode.
                          • OFF — If set to off:
                            - an ID code configured through the ID menu will be stored with trailing spaces as entered
                            - an ID code configured through the ID.CODE.EDP command will be stored with trailing
                            spaces as entered.
                            - an ID code entered via the Code softkey for recall will retain any trailing spaces. This
                            includes using the front panel or USB keyboard.
                            - an ID Code scanned from a barcode for recall will retain any trailing spaces
SCLCHG submenu
REZERO     OFF          Performs a zero function on change.
           ON
CHKSTBLE   ON           When changing scales, a stability check can be either enabled or disabled. If enabled, and the
           OFF          stability check is successful, no indication is shown and the unit switches to the next scale. If
                        enabled and the stability check fails, then NON-STABLE is shown on the display and the switch
                        to the next scale is not made.
XFRTARE    OFF          When changing scales, the tare weight is transferred from the current scale to the new scale.
           ON           Units must be set to the same unit of measurement.
XFRUTWT    ON           When changing scales, the unit weight is transferred from the current scale to the new scale.
           OFF
                                     Table 3-11. Count Menu Parameters
                                                                                                    Configuration         37
Feature Region Menu
                         REGION
SOFTKEYS Menu
SOFTKEYS
SK1-12
                        BLANK
                      TIME/DATE                 PART#                      IN                  UW UPDT
  Parameters                                                      Descriptions
BLANK           No softkey function selected
TIMEDATE        Allows user to set time and date
CLRTAR          Clear tare
CLRUW           Clear unit weight value
CLRBFR          Clear buffer.
DESC            Description update.
DSPTAR          Display tare value (times out after 10 seconds)
DSPACC          Display accumulated weight value (may be printed or cleared while displayed) – times out after 10 seconds
PART #          Part number entry.
SCLSEL          Allows user to select scale 1, scale 2 for displayed weight,count in multi-scale unit
                                          Table 3-13. Softkey Menu Parameters
                                                                                                          Configuration     39
     Parameters                                                        Descriptions
CODE                Press CODE, enter ID number, press ENTER to recall stored item code. If item code does not exist, will
                    prompt “Item not found, Save as New ID?” Pressing YES will store in first available register. Alpha ON/OFF
                    softkey appears to turn off Alpha to process numbers quicker when not using Alpha.
LOT                    Allows user to add lot number to stored item code on the fly (if enabled to do so)
PRINTPLT               Allows user to print a pallet label
SWAPDSP                Allows user to swap large display between weight, count, unit weight
RESET ID’S          Reset or clear ID’s/codes.
IN                  Used to add, subtract count from inventory value (local or WeighVault)
OUT
CLRCN               Sets consecutive number back to RESVAL (beginning reset value)
QUANTITY            Update quantity for IN/OUT inventory database.
TOTAL+              Used with totalization mode or parts reduction count mode to add or subtract items from total accumulated
TOTAL-              count. CLRTTL will clear the totalized value.
CLRTTL
UWUPDT              Update stored unit weight or tare weight for currently loaded item code
TAREUPDT
SETPT               Change setpoint value
BATSTRT             Batch start
BATSTOP             Batch stop
BATPAUSE            Pause batch
BATRST              Reset batch
                                                  Table 3-13. Softkey Menu Parameters
REGULAT
NOTHN
                  NO                 NO               CALIB              NTEP
                  YES                YES              SCALE             CANADA
INDUST
                                                                         NONE
                                                                         OIML
                                                                                                  Configuration       41
3.7.3    Serial Menu
SERIAL
PORT1
28800 7ODD
              38400
                                SFMT            SOURCE           STREAM           PRNMSFG           EOLDLY
              57600
              115200
                                                SCALE 1            LFT               ON                0
               1200
                                                SCALE 2          INDUST             OFF
               2400
                                                SCALE 3            OFF
               4800
<2><C><CR><><LF>
                                                                                                     FIBER
                  Same parameters
                     as Port 1                                                                    ETHERNET
WI-PORT
RESERVED
USB
RS232-422
KEYBOARD
                                                                                                   Configuration   43
3.7.4    Ethernet Menu
         ETHERNET
ON COUNTERPART
OFF
OFF OFF
ON ONBOARD
EXTERNAL
PFORMT
<x><x> PORT 1
                                                                                                Configuration      45
3.7.6     Scale Setpoints Menu
     SETPTS
SP CFG BATCHING
OFF
AUTO
MANUAL
Same as SETPT 1
number
OFF OFF
                                                                                                    Configuration     47
 Parameters         Choices                                                   Description
Setpoint 1-6 submenu
OFF              Value = number
GROSS            Value               Display and edit the gross value
NET              Source
PIECECNT         Trip
%REL             Bandval
                 Hyster
                 Preact
                 Preval
                 Preadj
                 Prestab
                 Pcount
                 Relnum
                 Batch
                 Pshaccm
                 Pshprint
                 Pshtare
                 Access
                 Digout
                 Sense
DELAY            Value
                 Source
                 Pshaccm
                 Pshprint
                 Pshtare
                 Access
                 Digout
                 Sense
WAITSS           Source
                 Pshaccm
                 Phsprint
                 Pshtare
                 Access
                 Digout
                 Sense
COUNTER          Value
                 Access
                 Digout
INMOTION         Source
                 Access
                 Digout
                 Sense
Off, Gross, Net, Peicecnt, %Rel, Delay, Waitss, Counter and Inmotion submenus
VALUE            number
SOURCE           List of available   Specifiy the scale number used as the source for the setpoint.
                 scales
TRIP             Higher              Specifies whether the setpoint is satisfied when the weight is higher or lower than the setpoint
                 Lower               value, within a band established around the value, or outside of that band.
                 Inband              In a batch sequence with TRIP = HIGHER, the associated digital output is active until the
                 Outband             setpoint value is reached or exceeded; with TRIP = LOWER, the output is active until the
                                     weight goes below the setpoint value.
BANDVAL          number
HYSTER           number              Specifies a band around the setpoint value that must be exceeded before the setpoint, once
                                     off, can trip on again.
                                           Table 3-17. Scale Setpoint Menu Parameters
                                                                                                          Configuration          49
3.7.7     DIG I/O Menu
DIGIO
ZERO
TARE
UNITS
CLEAR
DSPACC
NT/GRS
CLRCN
SAMPLE
SOFTKEY 1-4
OUTPUT
VERS
SOFTWR REG
                                                                                                               Configuration        51
Parameter           Choices                                                   Description
DIG I/O        LOOP             Tests your digital I/O ports. If they are functioning, PASS is displayed. If they are not functioning,
               DIO 1            FAIL is displayed.
               DIO 2
               DIO 3                 Note Both inputs and outputs are active low. They go to a ground state when active.
               DIO 4
                                             The I/O ports become activated when the test is performed. Make sure
                                     WARNING any equipment is disconnected prior to performing this test to avoid
                                             inadvertently activating it.
COMM           PORT1            Performs a loop-back test on the serial ports. If they are functioning, PASS is displayed. If they are
               PORT2            not functioning, FAIL is displayed.
RAM            TEST             Tests the unit’s memory. If it is functioning, PASS is displayed. If it is not functioning, FAIL is
                                displayed.
KEYPAD         TEST             Tests the unit’s individual keypad buttons by displaying the name of the key pressed. If nothing is
                                displayed, the key is not functioning. 
                                Press the Menu key to exit the test.
SCANNER        TEST             Displays scanned value with control characters.
A/D sub-menus
RAW           VAL              Displays the live current raw AD count.
ZERO          VAL              Displays the captured AD Zero calibration value.
SPAN          VAL              Displays the captured AD Span calibration value.
mV            VAL              Displays the live current millivolt signal voltage.
EXCVDC        VAL              Displays the current excitation voltage.
LOOP          TEST             Performs a loop test on dig I/O cards.
DIO 1         STATUS           Displays the status of each individual digital I/O port. If set as input, the display shows input stats IN
DIO 2                          HI or IN LO. If set as output, pressing Enter toggles the output between HI and LO. OUT HI or OUT
DIO 3                          LO. 
DIO 4                          OUT LO is active.
PORT1         TEST             Performs a loopback test on serial port 1 or 2. Connect jumper TX and RX together on port 1 or
PORT2                          port 2 before testing.
                                                             Table 3-19.
100 50 Negative
Setting the display parameters from this top level menu is temporary. After a power cycle, the values will revert to
their previous values. Changes made to these parameters through the CONFIG menu are kept through a power
cycle.
SETPT 1 SETPT 2 - 6
SAME AS SETPT 1
number number
number 1-6
                                                            If PREACT                        If KIND=
                                                                 =                           % RELSP
                                                               LEARN
                                                                                                        Configuration   53
 Parameters         Choices                                                 Description
Setpoint 1-6 sub-menu
GROSS           Value           Display and edit the gross value
NET             Source
PIECECNT        Trip
%REL            Bandval
                Hyster
                Preact
                Preval
                Preadj
                Prestab
                Pcount
                Relnum
                Batch
                Pshaccm
                Pshprint
                Pshtare
                Access
                Digout
                Sense
DELAY           Value
                Source
                Pshaccm
                Pshprint
                Pshtare
                Access
                Digout
                Sense
COUNTER         Value
                Access
                Digout
Gross, Net, Peicecnt, %Rel, Delay and Counter sub-menus
VALUE           number
BANDVAL         number
HYSTER          number          Specifies a band around the setpoint value that must be exceeded before the setpoint, once
                                off, can trip on again.
PREVAL          number
PREADJ          0.500000        Preact adjustment factor. For setpoints with PREACT set to LEARN, specifies a decimal
                0-9999999       representation of the percentage of error correction applied (0.05 = 50%, 1.0 - 100%) each
                                time a PREACT adjustment is made.
PRESTAB         0               Preact stabilization time-out. For setpoints with PREACT set to LEARN, specifies the time, in
                0-65535         0.1-second intervals, to wait for standstill before adjusting the PREACT value. Setting this
                                parameter to a value greater than zero disables the learn process if standstill is not achieved in
                                the specified interval.
PCOUNT          1               Preact learn interval. For setpoints with PREACT set to LEARN, specifies the number of
                0-65535         batches after which the preact value is recalculated. The default value, 1, recalculates the
                                preact value after every batch cycle.
RELNUM          1               For the percent relative setpoint, specifies the number of the relative setpoint. The target
                2               weight for the %REL setpoint is determined as the percentage (specified on the VALUE
                3               parameter of the %REL setpoint) of the target value of the relative setpoint.
                4
                5
                6
                                    Table 3-20. Setpoint Menu Parameters in Weigh Mode
                                  Previous A/D raw       Display and edit     Previous A/D raw                Calibrating, please wait
                                 counts are shown       test weight value    counts are shown                      Press enter to
                                   Press calibrate                             Press calibrate                 remove offset from
                                 softkey to calibrate                        softkey to calibrate                  zero and span
                                 zero. Press menu                            zero. Press menu                       calibrations
                                      to cancel                                   to cancel
                                     calibrating.                                calibrating.
CAL1
      3. The indicator displays CALIBRATING while calibration is in progress. When complete, press TARE (Enter) or
           to advanced to the next prompt (WVAL).
            To view the new AD count, repeat Step 3, but instead of pressing TARE (Enter) while viewing the value, press
      Note MENU SETUP to exit.
      4. With WVAL displayed, press TARE (Enter) or to display or edit the stored calibration weight value. Press
         TARE (Enter) to store the WVAL value and advance to WSPAN.
      5. With WSPAN displayed, press TARE (Enter) or to view the A/D count. Place test weights on the scale equal
         to WVAL. Press the Calibrate softkey to calibrate WSPAN.
                                                                                                                          Calibration    55
      Note If you do not want to calibrate span, press Menu to exit.
      6. After the Calibrate softkey is pressed, the indicator displays CALIBRATING when complete. Press TARE
         (Enter) or and the Save Exit softkey or proceed to WLIN.
            To view the new AD count, navigate back to the WSPAN, and repeat Step 6; however, instead of pressing the
      Note Calibrate softkey while viewing the value, press Save/Exit to exit.
4.3       Rezero
The optional rezero function is used to remove a calibration offset when hooks or chains are used to hang the test
weights.
Note The rezero function cannot be used with five-point linear calibration.
If no other apparatus was used to hang the test weights during calibration, remove the test weights and press Up to
return to the CALIBR sub-menu.
If hooks or chains were used during calibration, remove these and the test weights from the scale. With all weight
removed, go to the REZERO parameter, and press Down to show the current zero value. Press the Calibrate softkey
to adjust the zero and span calibration values. Press enter or Up to return to the CALIBR sub-menu.
Press Up to return to the SCALES menu, or press the Save and Exit softkey to exit setup mode.
                                                                                                  Calibration    57
4.6     More About Calibration
The following provides additional information about compensating for environmental factors (Section 4.6.1) and also
provides diagnostic information for determining expected zero and span coefficients.
4.6.1   Adjusting Final Calibration
Calibration may be affected by environmental factors including wind, vibration, and angular loading. For example,
if the scale is calibrated with 1000 lb, a strain test may determine that at 2000 lb the calibration is 3 lb high. In this
case, final calibration can be adjusted by tweaking WVAL to 998.5 lb. This adjustment provides a linear correction
of 1.5 lb per 1000 lb.
To adjust the final calibration, return to the WVAL prompt and press TARE (Enter) to show the test weight value. Press
    or to adjust calibration up or down. Press the Calibrate softkey to save the value, and press to return to the
CALIBR menu.
                                                                                              Scale Operations     59
5.3      Toggling Between Gross and Net
To toggle between net and gross weight, a tare value must be entered into the scale. See Section 5.2 to enter a tare
value.
After a tare value is entered into the scale, items placed on the scale will cause the Net annunciator to illuminate
and allow toggling between net weight and gross weight. For example:
    1. Place 0.5 lb weight on the scale and then press TARE. The weight display should show 0.000 lb.
    2. Place another 0.5 lb weight on the scale. The scale weight display should show 0.500 and the Net
        annunciator should be illuminated.
    3. Press the GROSS/NET key. The weight display should show 1.000 GROSS WEIGHT, and the Net annunciator
        will no longer be illuminated.
    4. Press the GROSS/NET key. The weight display should show 0.500 and the Net weight annunciator should be
        illuminated again.
Unit Weight per 1000 Pieces vs. Unit Weight per 1 Piece
The scale’s internal microprocessor calculates unit weights to several decimal places. However, the scale display
generally can only show unit weight to a maximum of 8 characters (or 7 places and a decimal point). If this unit
weight is recorded from the scale display and entered by key entry, this can introduce errors in the unit weight and
consequently in the counts. This error increases as the unit weight of the parts being counted decreases.
Example: A sample of 10 zener diodes is placed on the scale. The unit weight is computed to be 0.000653642 lbs.
However, the scale has a 7 character display for unit weight (or 6 places after the decimal point — 0.000000) so the
scale can only display 0.000653 as the unit weight. If this unit weight were recorded and keyboard entered in future
                                                    (                             )
counting operations, the resulting error would be: 0.000653642 - 0.000653 x 100
                                                                                      = 0.098%
                                                              0.000653642
On the other hand, with entry of the unit weight as “weight per 1000 pieces” the decimal place is, in effect, moved
three places to the right, allowing 3 more decimal places of accuracy. In this example, the entry would be made as
0.653642 per 1000 pieces, eliminating the error.
As a practical note, entering unit weights per 1000 pieces also lessens the chances of entering the wrong number of
zeros when keying in weights with many leading zeros. Incorrect entry of unit weights is a common cause of
inaccurate counting.
You might want to use unit weight per 1 piece generally this case:
    1. When working with other existing systems or procedures that are already set up to record unit weight per
         piece such as (inventory systems or labeling requirements).
Note To clear the unit value, enter 0 and push the Unit Weight key.
There are two ways to do this depending on whether you want to see the total amount remaining in the container or
the total amount removed from the container.
                                                                                           Scale Operations     61
Counting Out of a Full Container — See Total Amount Remaining in the Container
To carry out this operation you must know the tare weight ahead of time.
    1. Place the full container on the scale. Press the TARE key.
    2. Remove a 10 piece sample from the container and press the SAMPLE key. After the unit weight has been
        calculated, return the sample to the container.
    3. If you want to see how many are still in the bin, you first have to know the tare weight of the bin or
        container. After removing the parts you want to take out of the bin, enter the tare weight of the bin and
        press the TARE key. The scale will display how many parts were left in the bin. To print a label to put on the
        bin showing the total quantity in the bin, press the PRINT key.
Negative Counting — Total Removed Displayed at the End
With this procedure you can count accurately out of a full container for kitting or shipping without having to know
the tare weight of the container.
     1. Place a full container on the scale and press TARE.
     2. Remove a 10 piece sample from the container and press SAMPLE. After the unit weight has been
         calculated, return the sample to the container.
     3. Remove the number of pieces you need for kitting or shipping. The amount removed will be displayed. If
         you need a label for each kit or container, press the PRINT key after removing each batch of pieces.
5.5     IDs
IDs are used to save and recall previously set codes, descriptions, unit weight, and tare preferences. The
Counterpart has the capacity to store up to 150 individual IDs. There are three ways IDs can be entered and set:
    1. Normal
    2. Through Count Mode
    3. Through Revolution
To enter alpha ID characters, double press the numeric keypad to obtain alpha characters.
To store more than 150 IDs, WeighVault is required (see Section 5.6 on page 65).
                   ID          AUDIT         CALIBR         SETUP        TEST        DISPLAY   SETPTS
SAME AS REG 1
OZ
KG
                                                                              G
                                                                              OFF
   4. When you have reached the REG number you want to set, press to select that register number.
   5. Press      and enter the CODE value — either the numeric or alphanumeric is acceptable. Thirty two
       characters can be entered and only 25 characters maximum for default bar code formats. This code will be
       used to recall the ID.
   6. When the desired value is entered, press TARE (Enter).
   7. Enter the information for description, part number, lot number, unit weight, tare with all entries being
       optional.
   8. Press TARE (Enter) again to accept the value(s).
   9. Press to advance back up to REG. Press again, and the DONE softkey is displayed.
   10. When complete, push the DONE softkey.
Enter Lot Number — Optional
    1. LOT will be displayed. Press key to enter the alphanumeric value using the Counterpart keypad.
    2. Press the TARE (Enter) key to accept.
Enter Unit Weight — Optional
    1. UNIT WT will be displayed. Press and enter the unit weight value using the Counterpart keypad.
    2. Press the TARE (Enter) key to accept.
Enter Tare — Optional
    1. TARE will be displayed. Press and enter the tare value using the Counterpart keypad.
    2. Press the TARE (Enter) key to accept.
Enter Units — Optional
    1. UNITS will be displayed. To adjust the units, use the and        keys to adjust the selection or press      to view
        the current setting.
    2. Use the key or the TARE (Enter) key to store the setting.
Enter Location — Optional
    1. LOCATION is displayed. Use the         key and enter a value. Push the TARE (Enter) key to store.
5.5.2   Using a Stored ID
   1. Press the CODE (softkey needs to be set up) key.
   2. Counterpart responds with a code #=> with a prompt. Enter the ID code.
   3. Press TARE (Enter).
                                                                                                Scale Operations       63
5.5.4     Clearing ID Codes
     1.   Press the Menu Setup key.
     2.   Toggle through menu items to ID.
     3.   Select Reg 1-150 to clear.
     4.   Push the Clear ID softkey.
     5.   The display prompts Clear ID Values. Press the Yes softkey.
     6.   Display shows ID Cleared.
     7.   Push the Menu softkey to return to the Use mode.
5.5.5     Adding an ID From Count Mode
     1. Press the CODE softkey.
     2. Add in the ID number. The Alpha ON/OFF Softkey appears to allow number only entry.
     3. If the ID number is not already in the database, Counterpart prompts, Not Found, Save as New ID?
     4. Select Yes or No. By selecting Yes, Counterpart will store that ID code into the first open register. By
        selecting No, you will go back to the Counting mode screen.
     5. Optional – Sample Quantity desired and press the UW Update softkey
     6. Optional – Tare the container and push the Tare Update softkey.
5.5.6 Adding an ID Through Revolution
To add an ID using Revolution, you must have Revolution installed on your computer. Visit www.ricelake.com to
download this free configuration software.
    1. Unplug power to Counterpart.
    2. Wire cable between computer and Counterpart.
    3. Plug in power to Counterpart and press Counterpart’s POWER key.
    4. Open Revolution and go to Base Configuration, >> IDs.
    5. To upload IDs from Counterpart, select Connect from the Toolbar or under Communications — Connect.
    6. Select Communications and then Upload Configuration or Upload Section.
    7. Select REG # and add information into the screens as shown in Figure 5-2.
Note By uploading IDs using Revolution and saving them to a file the IDs can be backed up for future use.
5.6      WeighVault
WeighVault is a PC program that allows Counterpart users to add, edit, and access IDs over a network connection.
WeighVault surpasses the Counterpart's 150 ID limitation and eliminates front-panel entry of ID parameters. In and
Out softkeys can be used to update the ID quantity with inventory changes. Setting up softkeys is explained in
Section 1.7 on page 5. If WeighVault is enabled the inventory changes are also sent to the WeighVault PC.
It also collects data as transactions occur, and provides detailed transaction and productivity reports that can be
exported to Excel, Word, or PDF. For WeighVault to function, the following criteria must be met:
     • Use onboard Ethernet or wireless option (PN72117 Ethernet TCP/IP Interface Installation and
         Configuration Manual)
     • IP address assigned to the Counterpart (Refer to PN72117 Ethernet TCP/IP Interface Installation and
         Configuration Manual)
     • WeighVault enabled in the Counterpart menu (ETHERNET menu; see Section 3.7.3 on page 42). Table 5-
         1 lists parameters that must be entered in order for WeighVault to work.
                        Parameter                                   Default
                     DHCP             Consult with network administrator
                     IP ADDRESS       Consult with network administrator
                     NET MASK         Consult with network administrator
                     PORT             Port 10001
                     REMOTE IP        IP address of computer running WeighVault — must be static
                     REMOTE PT        5466
                     VAULT            Onboard or external if using a wireless option
                                          Table 5-1. WeighVault Default Settings
Note These default settings apply only if the VAULT parameter is set to ONBOARD. See Figure 3-22 on page 51.
                                                                                                   Scale Operations   65
On the Counterpart
Use the following steps to set up WeighVault on the Counterpart side.
    1. Enter menu settings and go to Ethernet.
    2. DHCP should be set to Off.
    3. Set the IP address 192.168.0.1 (this should be in the same range as the computer side, but the last digit is
        different. (If setting your system, check with your network administrator.)
    4. Set the subnet mask — 255.255.255.0.
    5. Set the default gateway, DNS Pri, DNS Sec — no changes.
    6. Set the local port — 10001.
    7. Set the remote IP address — 192.168.0.02 (this is set same as computer above).
    8. Set the remote port — 5466.
    9. Set the Vault — set onboard.
    10. Set up softkey — Code.
    11. IN/OUT softkey — for in/out inventory setup
5.6.2   Using WeighVault
Once the above criteria have been met, IDs can be entered into WeighVault and saved on the PC’s hard drive. The
Edit Product dialog box in Figure 5-3 shows ID parameters that can be saved in WeighVault.
For testing purposes, enter a few part numbers and click Save Changes to Database.
      •   An ID may be loaded while part totalization is being performed, the ID Quantity value is not affected by
          the totalizations operations.
      •   If a totalization has been started and the Code softkey is pressed — the unit will prompt Exit Totalization
          Mode? with Yes and No softkeys. Pressing Yes clears the total, exits from totalization mode and brings up
          the normal prompt for entering an ID code. If No is pressed, the unit does not prompt for an ID Code and
          totalization can continue.
      •   The user cannot switch to another scale during totalization. If the Unit Toggle key is pressed during
          totalization, the message not allowed — totalizing will be displayed and the switch will not occur.
      •   The user cannot switch units during totalization. If the Unit Toggle key is pressed during totalization, the
          message not allowed - totalizing will be displayed and the switch will not occur.
      •   During totalization an icon is displayed between the battery icon and the main display area label. The icon
          is an uppercase M for memory.
      •   For each totalization done (Total+ or Total-) a count will be incremented. This value can be printed. When
          the total value is cleared and totalization mode is exited, the count will be cleared as well.
      •   While in totalization mode, pressing the Print key will print the total format — TOTALFMT.
      •   When attempting a totalization, a motion check can be performed based upon the setting of the TOTAL
          parameter in the Feature/Count menu. If Total is ON and if there is motion, then one more attempt will be
          made after two seconds. The default setting is OFF.
      •   To clear the total value, press the Clear Total softkey, and it will clear the total value.
                                                                                              Scale Operations      67
5.8      Parts Reduction Counts
Parts reduction can also be done by using the minus key while the scale is in the weighing mode and the memory
annunciator is on.
    1. Conduct a sampling process to determine the unit weight of the pieces, or key in a known weight or recall
        an ID.
    2. Enter known tare weight, or place an empty container on the scale to perform tare function. If ID was
        recalled in step one, its tare value is already loaded.
    3. Place the container (full of parts) on the scale. The number of pieces in the container is shown in the PCS
        area of the display.
    4. Press the Total + softkey to store the number of pieces in the container. The memory (M) icon is shown. The
        net weight of the items in the container is stored and the totalization count is incremented. The total piece
        count value is shown in place of the piece weight value and will be labeled ttl. The total net weight is
        shown in place of the normal ID Code: line - it is labeled as Total Weight.
    5. Remove the number of parts required from the container and press the Total - softkey. The total piece count
        value is now equal to the number of pieces removed. The number of pieces remaining in the container is
        shown in the PCS area of the display. The total weight is now equal to the weight of the removed pieces.
    6. Repeat step 5 as needed.
Note Once part reduction has been started, Pressing Total + will give you an error message.
    Parameter                                                      Description
 Setponit          Display or change assigned setpoints
 Batch Start       Starts the batch process
 Batch Reset       Steps and resets an active batch to the beginning of the process.
 Batch Stop        Stops an active batch and turns off all associated digital outputs.
                                                Table 5-2. Batching Softkeys
Batching Switch
The batching switch option, PN 19369, comes as a complete unit in an FRP enclosure, with legend plate, locking
stop switch (mushroom button), and a run/start/abort 3-way switch.
Both switches are wired into the Counterpart’s digital I/O terminal strip as shown in Figure 5-6 on page 70. Each
switch uses a separate digital input.
Once cables and switch have been connected to Counterpart, use the menu button to place Counterpart in setup
mode. Use the DIG I/O menu to configure the digital input and output functions.
When configuration is complete, exit setup mode. Initialize the batch by turning the 3-way switch to Abort, then
unlock the STOP button (the STOP button must be in the OUT position to allow the batch process to run). The
batching switch is now ready to use.
            If no digital input is assigned to BATRUN, batching proceeds as if BATRUN were always on; the batch will
    WARNING start the 3-way switch is turned to RUN, but the STOP mushroom button will not function
                                                                                            Scale Operations     69
.
                                     ABORT/RUN/START SWITCH
                                      RED                              BLACK
                                       A                                   S
                                       B    3                          3   T
                                       O        NO                NO       A
                                       R
                                       T
                                            4                          4   R
                                                                           T
                                                                                       CPU BOARD
                                                                                       DIGITAL I/O                    J3
+5VDC
DIO1
DIO2
DIO3
                                                                                                                           DIO4
                                                                                                GND
                                                                                        1       2 3          4      5      6      . . . . . 10
                                                                                                                                            .
                                                                               BLACK
                                                     3        1        1
                                                NO       NC       NC
                                                     4        2        2
                                                                                       WHITE
                                                                                RED
To begin a batch process, turn the 3-way switch to START momentarily. If the STOP button is pushed during the
batch process, the process halts and the button locks in the IN position.
The START switch is ignored while the STOP button is locked in the IN position. The STOP button must be turned
counterclockwise to unlock it, then released into the OUT position to enable the 3-way switch.
To restart an interrupted batch from the step where it left off, do the following:
    1. Unlock the STOP button (out position).
    2. Turn the 3-way switch to START.
To restart an interrupted batch from the first batch step, do the following:
    1. Turn 3-way switch to ABORT.
    2. Unlock STOP button (out position).
    3. Turn the 3-way switch to START.
           Use this procedure (or the BATRESET serial command) to initialize the new batch routine following any change
     Note to the setpoint configuration.
The default baud rate is set for 9600 for both Counterpart and the scanner.
To set up barcode scanner parameters:
    1. Navigate through the menu Setup >> Config >> Serial.
    2. Set up the selected Port, J5 (Port 1) or J4 (Port 2) for the scanner.
    3. Follow through and set up the various parameters such as 9600 baud, 8 bits, 1 stop bit, none parity.
    4. Headers are set to ON under scanner sub-menu when needing to have headers for IDs, tare and unit
        weights.
    5. If the header is set to OFF, the Counterpart assumes that all scanned items are ID codes and part numbers.
     Note ID codes are not functional when scanning ID codes.
                                                                                                                   Scale Operations          71
6.0          Serial Commands
The Counterpart can be controlled by a PC or remote keyboard connected to an indicator serial port. Control is
provided by a set of serial commands that can simulate front panel key press functions, display and change setup
parameters, and perform reporting functions. This provides the ability to print configuration data or to save to your
hard drive.
6.1.2        ID Commands
Up to 150 codes can be entered under ID commands.
                          Command                                         Function
                      ID.CODE#n               ID code
                      ID.DESC#n               Item description
                      ID.LOCATION#n           Item stock location
                      ID.LOT#n                Lot number
                      ID.PARTNUMBER#n         Part number
                      ID.QUANTITY#n           Inventory quantity
                      ID.TARE#n               Tare weight value
                      ID.UNITS#n              Units for tare and unit weight values
                      ID.UNITWEIGHT#n         Unit weight value
                      ID.CLRALL               Clear all IDs from memory
                                              Note: The ID.CLRALL command only works in setup mode
                      ID.CLEAR.INDEX#n        Clear ID at index n from memory
                      ID.CLEAR.CODE#n         Clear ID with code of n from memory
                                                       Table 6-2. ID Commands
                                                                                                          Serial Commands           73
6.1.4   Clear and Reset Commands
The following commands can be used to clear and reset the Counterpart:
 RS: Reset system. Resets the indicator without resetting the configuration.
 RESETCONFIGURATION: Restores all configuration parameters to their default values (menu mode only). The
   RESETCONFIGURATION function can also be initiated by pressing navigating to the DEFALT parameter under the
   VERS menu and selecting YES. Then press ENTER to reset the indicator.
Note All load cell calibration settings are lost when the RESETCONFIGURATION command is run.
                                                                                                     Serial Commands   75
     Command                    Description                                           Values
 STR.POS#p            Custom stream identifiers          None, Space, +
 STR.NEG#p                                               None, Space, -
 STR.PRI#p                                               8 alphanumeric characters
 STR.SEC#p
 STR.TER#p
 STR.GROSS#p
 STR.NET#p
 STR.TARE#p
 STR.MOTION#p                                            2 alphanumeric characters
 STR.RANGE#p
 STR.OK#p
 STR.INVALID#p
 STR.ZERO#p
 OPTCARD              Option cards                       NONE, FIBER, ETHERNET, WI-PORT, RESERVED, USB, RS232-422,
                                                         KEYBOARD
                                         Table 6-5. Serial Port Serial Commands
                                                                                                         Serial Commands    77
            Command                                   Description                                             Values
 ETH.MACADDRESS                      Mac Address                                    00-00-00-00-00-00
 ETH.NETMASK                         Netmask                                        0.0.0.0
 ETH.PORT                            Port                                           10001
 ETH.REMOTESERVERIP                  Remote server IP                               0.0.0.0
 ETH.REMOTESERVERPORT                Remote server port                             5466
 ETH.WEIGHVAULT                      WeighVault                                     OFF, ONBOARD, EXTERNAL
 ETH.ECHO                            Echo EDP commands                              ON, OFF
                                                  Table 6-11. Ethernet Serial Commands
                                                                                           Print Formatting    79
        Command                                          Description                                    Supported Ticket Formats
 <G>                      Gross weight, current scale                                                   GFMT, NFMT, TOTALFMT,
 <G#n>                    Gross weight, scale n                                                         PALFMT, CFMT, ACCFMT
                                                                                                        HDRFMT1, HDRFMT2
 <N>                      Net weight current scale
 <N#n>                    Net weight, scale n
 <T>                      Tare weight in displayed units. Add four before bracket to print header
 <T#n>                    Tare weight, scale n
 <A>                      Accumulated weight, current scale
 <A#n>                    Accumulated weight, scale n
 <AC>                     Number of accumulations, current scale (5-digit counter)
 <AC#n>                   Number of accumulations, scale n
 <AD>                     Date of last accumulation, current scale
 <AD#n>                   Date of last accumulation, scale n
 <AT>                     Time of last accumulation, current scale
 <AT#n>                   Time of last accumulation, scale n
 <UID>                    Unit ID number
 <CN>                     Consecutive number
 <C>                      Piece count, current scale
 <C#n>                    Piece count, scale n
 <NLnn>                   New line (nn = number of termination (<CR/LF> or <CR>) characters)*
 <SPnn>                   Space (nn = number of spaces)*
 <SU> or <WA>             Surpress unis. Toggle weight data format (formatted/unformatted)**
 <TI>                     Time
 <nnn>                    ASCII character (nnn=decimal value of ASCII character). Used for
                          inserting control characters (STX, for example) in the print stream.
 <DA>                     Date
 <TD>                     Time & Date
 <H1>                     Header 1
 <H2>                     Header 2
 <IDC>                    Loaded ID Code - 32 characters maximum
 <IDD>                    Loaded ID Description - 32 characters maximum
 <IDLC>                   Loaded ID Location - 12 characters maximum
 <IDP>                    Loaded ID Part Number - 32 characters maximum
 <IDLT>                   Loaded ID Lot - 32 characters maximum
 <IDU>                    Loaded ID Units - 1 character maximum
 <IDT>                    Loaded ID Tare - 9 characters maximum (range 0.0 to 9999999.0)
 <IDW>                    Loaded ID Unit Weight - 9 characters maximum (range 0.0 to
                          9999999.0)
 <IDQ>                    Loaded ID Quantity - 11 characters maximum (range -2000000000 to
                          2000000000)
 <TTLV>                   Totalization Value - 11 character maximum (range -2000000000 to
                          2000000000). When not in totalization mode, the value will be 0.
 <TTLC>                   Totalization Count - 4 characters maximum. When not in totalization
                          mode, the value will be 0.
 <TTLW>                   Print totalized weight. When not in totalization mode, the value will be 0.
 <WA>                     Suppresses all (units, decimal, leading, spaces)
 <WLU>                    Supress units
 <WU>                     Supress leading spaces
                                                 Table 7-1. Print Format Commands
                                                                                                           Print Formatting       81
      Format                                      Default Format String                                    Used When
 NFMT             N<NL>A30,75,0,4,1,1,N,"Gross:                                                      Normal mode, tare in
                  <G>"<NL>B30,115,0,3,2,4,101,B,"<G>"<NL>A30,300,0,4,1,1,N,                          system
                  "Tare: <T>"<NL>B30,340,0,3,2,4,101,B,"<T>"<NL>A30,525,0,4,1,1,N,
                  "Net: <N>"<NL>B30,565,0,3,2,4,101,B,"<N>"<NL>A30,806,0,3,1,1,N,"<TD>"<NL>
                  P1<NL>
 PALFMT           N<NL>A416,25,1,4,1,1,N,"ID CODE:                                                   When Print Pallet
                  <IDC>"<NL>B378,25,1,3,2,4,51,N,"3<IDC>"<NL>A296,28,1,4,1,1,N,"Total QTY:           softkey is pressed
                  <C>"<NL>B264,22,1,3,2,4,51,N,"<C>"<NL>
                  A179,25,1,4,1,1,N,"Part Name: <IDD>"<NL>A126,25,1,4,1,1,N,"Part Number:
                  <IDP>"<NL>A73,25,1,4,1,1,N,"Lot Number: <IDLT>"<NL>P1<NL>
 CFMT             N<NL>B371,20,1,3,2,4,51,N,"3<IDC>"<NL>A410,20,1,4,1,1,N,"ID. CODE:                 Count mode
                  <IDC>"<NL>A302,22,1,4,1,1,N,"QTY:
                  <C>"<NL>B264,20,1,3,2,4,51,N,"<C>"<NL>A280,400,1,4,1,1,N,"GROSS
                  <G>"<NL>
                  A225,400,1,4,1,1,N,"TARE
                  <T>"<NL>B189,355,1,3,2,4,51,N,"4<T>"<NL>A120,400,1,4,1,1,N,"NET
                  <N>"<NL>A195,24,1,4,1,1,N,"WT/K OR U
                  W"<NL>B124,20,1,3,2,4,51,N,"1<IDW>"<NL>
                  A47,16,1,4,1,1,N,"<TD>"<NL>A160,24,1,4,1,1,N,"<IDW>"<NL>P1<NL>
 GFMT             N<NL>A376,47,1,4,4,3,N”G<G>”<NL>B233,73,1,3,2,4,101,B”<G>”<NL>A73,77,1,            Normal mode, no tare in
                  4,1,1,N”<TD>”<NL>P1<NL>                                                            system
 TOTAL            N<NL>A410,32,1,5,2,1,N,"<TOTAL                                                     Totalization mode
                  QUANTITY>"<NL>A57,532,1,3,1,1,N,"<TD>"<NL>A309,39,1,5,2,1,N,"<TTLV>"<NL
                  >B195,32,1,3,2,4,101,N,"<TV>"<NL>
                  A61,32,1,5,1,1,N,"BOX COUNT: <TTLC>"<NL>P1<NL>
 SPFMT            N<NL>A274,53,1,2,3,3,N,”<IDD>”<NL>B421,55,1,3,1,2,96,B,”<IDC>”<NL>A96,49, Setpoint mode
                  1,1,4,4,N,”QTY<SCVC>”<NL>P1<NL>
 ACCFMT           N<NL>A410,32,1,5,2,1,N,"TOTAL                                             Accumulator enabled
                  QUANTITY"<NL>A57,532,1,3,1,1,N,"<TD>"<NL>A309,39,1,5,2,1,N,"<A>"<NL>B19 and displayed
                  5,32,1,3,2,4,101,N,"<AC>"<NL>
                  A61,32,1,5,1,1,N,"ACCUMULATIONS: <AC>"<NL>P1<NL>
                                                  Table 7-2. Default Print Formats
              The 500-character limit of each print format string includes the output field length of the print formatting
      Note commands, not the command length. For example, if the indicator is configured to show a decimal point, the
              <G> command generates an output field of 13 characters: the 10-character weight value (including decimal
              point), one space, and a two-digit units identifier. The two header formats as limited to 100 characters each.
The default Counterpart print formats are shown in Table 7-2 and Table 7-3:
     Format                        Default Format String                                      Sample Output
      H1       Company Name <NL> Street Address <NL> City, ST ZIP <NL2>          Company Name, Street Address, City, ST ZIP
      H2       Company Name <NL> Street Address <NL> City, ST ZIP <NL2>          Company Name, Street Address, City, ST ZIP
                                                    Table 7-3. H1, H2 Formats
Note Indicator must be placed in the configuration mode with CONFIG shown on the display.
A ticket printed using this format might look like the following:
      FINE TRANSFER CO
      32400 WEST HIGHWAY ROAD
      SMALLTOWN
1345 lb GROSS
PFORMT
<x><x> PORT 1
                                                                                              Print Formatting     83
7.2.3   Using Revolution®
The Revolution configuration utility provides a print formatting grid with a tool bar. The grid allows you to
construct the print format without the formatting commands (<NL> and <SP>) required by the front panel or EDP
command methods. Using Revolution, you can type text directly into the grid, then select weight value fields from
the tool bar and place them where you want them to appear on the printed ticket.
Figure 7-2 shows an example of the Revolution print formatting grid.
                                                                Print Formatting   85
Setpoint Format
                                                                        Print Formatting   87
8.0          WLAN Installation Instructions
            Before installing this option, contact your IT administrator to obtain network communication protocol codes
      Note and have a RS-232 communications cable or regular comm port cable available to run between your PC and
            the indicator while installing and setting up the wireless network.
The optional Lantronix® WiPort™ (WLAN — Wireless Local Area Network) wireless networking device can be
installed inside the Counterpart for real-time data transmission to warehouse management systems. The
Windows®-based configuration software, DeviceInstaller™ is required for installation and setup and is available on
the CD that comes with the kit. The WLAN option can be factory installed or can be purchased separately and
installed on site.
The wireless LAN option comes in a kit containing the following items:
    • Pluggable wireless board (PN 125787)
    • Antenna (PN 98357)
    • Standoffs (PN 95356)
    • CD containing Lantronix information (PN 72763)
WARNING Before opening the unit, be sure the power cord is disconnected from the power outlet.
 - - - - - -
                                Over range                           • Check load cell wiring, including sense jumpers.
                                                                     • Check configuration, including number of grads,
                                                                       channel selection, display divisions.
                                Under range                          • Check calibration, including W ZERO and
                                                                       WSPAN values.
 - - - - - -                                                         • Under range can be caused by OIML setting and
                                                                       weight less than -20 display divisions.
                                                                                                      Appendix          89
9.2      Using the XE and XEH EDP Commands
The XE and XEH EDP commands can be used to remotely query the Counterpart for the error conditions shown
on the front panel. The XE command returns a 5-digit number in the format:
   xxxxx
where xxxxx
          contains a decimal representation of any existing error conditions as described in Table 9-2.
The XEH command returns a value in the format:
      0xnnnnnnnn
where nnnnnnnn contains a hexadecimal representation of any existing conditions as described in Table 9-2.
If more than one error condition exists, the number returned is the sum of the values representing the error
conditions. For example, if the XE command returns the number 1040, this value represents the sum of an A/D
reference error (1024) and an A/D calibration checksum error (16).
                                                                                                                Appendix             91
       Format Identifier             Defined By                                      Description
 B2                           Configuration             =1 if even parity
 B3                           Dynamic                   =1 if MODE=NET
 B4                           Dynamic                   =1 if COZ
 B5                           Dynamic                   =1 if standstill
 B6                           Dynamic                   =1 if gross negative
 B7                           Dynamic                   =1 if out of range
 B8                           Dynamic                   =1 if secondary/tertiary
 B9                           Dynamic                   =1 if tare in system
 B10                          Dynamic                   =1 if tare is keyed
 B11                          Dynamic                   =00 if MODE = GROSS
                                                        =01 if MODE = NET
                                                        =10 if MODE = TARE
                                                        =11 (not used)
 B12                          Dynamic                   =00 if UNITS = PRIMARY
                                                        =01 if UNITS = SECONDARY
                                                        =10 if UNITS = TERTIARY
                                                        =11 (not used)
 B13                          Configuration             =00 (not used)
                                                        =01 if current DSPDIV = 1
                                                        =10 if current DSPDIV = 2
                                                        =11 if current DSPDIV = 5
 B14                          Configuration             =00 (not used)
                                                        =01 if primary DSPDIV = 1
                                                        =10 if primary DSPDIV = 2
                                                        =11 if primary DSPDIV = 5
 B15                          Configuration             =00 (not used)
                                                        =01 if secondary DSPDIV = 1
                                                        =10 if secondary DSPDIV = 2
                                                        =11 if secondary DSPDIV = 5
 B16                          Configuration             =00 (not used)
                                                        =01 if tertiary DSPDIV = 1
                                                        =10 if tertiary DSPDIV = 2
                                                        =11 if tertiary DSPDIV = 5
 B17                          Configuration             =000 if current DECPNT = 8888800
                                                        =001 if current DECPNT = 8888880
                                                        =010 if current DECPNT = 8888888
                                                        =011 if current DECPNT = 888888.8
                                                        =100 if current DECPNT = 88888.88
                                                        =101 if current DECPNT = 8888.888
                                                        =110 if current DECPNT = 888.8888
                                                        =111 if current DECPNT = 88.88888
 B18                          Configuration             =000 if primary DECPNT = 8888800
                                                        =001 if primary DECPNT = 8888880
                                                        =010 if primary DECPNT = 8888888
                                                        =011 if primary DECPNT = 888888.8
                                                        =100 if primary DECPNT = 88888.88
                                                        =101 if primary DECPNT = 8888.888
                                                        =110 if primary DECPNT = 888.8888
                                                        =111 if primary DECPNT = 88.88888
                                           Table 9-3. Custom Stream Formatting
                                                                                                                      Appendix         93
9.6       Digital Filtering
The Counterpart uses averaged digital filtering to reduce the effect of vibration on weight readings. Adjustable
threshold and sensitivity functions allow quick settling by suspending filter averaging, allowing the weight reading
to jump to the new value. Figure 9-2 shows the digital filter parameters on the CONFIG menu.
4 4 4 2OUT NONE
8 8 8 4OUT 2D
16 16 16 8OUT 5D
32 32 32 16OUT 10D
64 64 64 32OUT 20D
1 1 1 200D
                        2                  2                    2                                   250D
                            Figure 9-2. Digital Filtering Parameters on the Configuration (CONFIG) Menu
                                                                                                    Appendix      95
9.7       USB Keyboard Interface
The USB interface option board provides a type-A connection for a USB keyboard interface. To use the keyboard
interface, set the serial input function for Port 3 (found under the SERIAL menu — see Figure 3-22 on page 51) to
KEYBOARD.
Table 9-4 summarizes the Counterpart specific functions provided by the keyboard interface, most other
alphanumeric and navigational keys provide functions equivalent to those typical for PC operation. Menu
parameters and serial commands that affect the indicator keypad operation (including KBDLCK, ZERONLY, and
KLOCK serial commands also affect the remote keyboard.
                                           Key                      Function
                                   F1                   Softkey 1
                                   F2                   Softkey 2
                                   F3                   Softkey 3
                                   F4                   Softkey 4
                                   F5                   Unit Weight key
                                   F6 (Alt + z)         ZERO key
                                   F7 (Alt + g)         GROSS/NET key
                                   F8 (Alt + t)         TARE key
                                   F9 (Alt + u)         UNITS key
                                   F10 (Alt + p)        PRINT key
                                   F11                  Not used
                                   F12                  MENU key
                                   Print Screen         PRINT key
                                              Table 9-4. USB Keyboard Functions
Note
                          Table 9-5. TARE and ZERO Key Functions for REGULAT Parameter Settings
Table 9-6 lists the subparameters available when configuring a scale using INDUST mode. The table includes the
default values of the INDUST subparameters and the effective (not configurable) values used by the NTEP,
CANADA, OIML, and NONE regulatory modes.
            REGULAT / INDUST Parameter                                                   REGULAT Mode
  Parameter Name                     Text Prompt                    INDUST      NTEP         CANADA          OIML           NONE
 SNPSHOT                Display or Scale weight source              DISPLAY    DISPLAY       DISPLAY        DISPLAY         SCALE
 ZTARE                  Remove tare on ZERO                           NO         NO            NO             YES             NO
 KTARE                  Always allow keyed tare                       YES        YES           NO             YES             YES
 MTARE                  Multiple tare action                        REPLACE    REPLACE       NOTHING       REPLACE         REMOVE
 NTARE                  Allow negative tare                           NO         NO            NO             NO              YES
Table 9-6. REGULAT / INDUST Mode Parameters, Comparison with Effective Values of Other Modes
                                                                                                                     Appendix         97
               REGULAT / INDUST Parameter                                         REGULAT Mode
Table 9-6. REGULAT / INDUST Mode Parameters, Comparison with Effective Values of Other Modes (Continued)
If the unit is going to be used in Legal for Trade applications, weight and piece count data cannot be displayed at
the same time. Use the following examples to use Counterpart in Legal for Trade applications.
9.10.1 Legal for Trade and Normal Weight Mode
When in a Legal for Trade mode (REGULAT = NTEP, OIML, or CANADA) and the unit is in normal weigh mode:
       • If the weight is displayed in the main area (either as a result of the DSPMODE parameter being set for
           WEIGHT or the Swap Display softkey was pressed) then the piece count and unit weight are not
           displayed.
          •    If the piece count is displayed in the main area (either as a result of the DSPMODE parameter being set
               for COUNT or the Swap Display softkey was pressed) then the weight is not displayed. The unit
               weight will be displayed in the left display area.
          •    If the unit weight is displayed in the main area (either as a result of the DSPMODE parameter being set
               for UNITWEIGHT or the Swap Display softkey was pressed) then the weight is not displayed. The
               piece count will be displayed in the left display area.
        •    If the piece count is displayed in the main area (either as a result of the DSPMODE parameter being set
             for COUNT or the Swap Display softkey was pressed) then the weight is not displayed. The piece
             count total will be displayed in the left display area.
        •    If the piece count total is displayed in the main area (either as a result of the DSPMODE parameter
             being set for UNITWEIGHT or the Swap Display softkey was pressed) then the weight is not
             displayed. The piece count will be displayed in the left display area.
                                                                                                           Appendix   99
      3.   Install jumpers on JP5 and JP6. See Table 2-5 on page 16.
      4.   Plug in power to the Counterpart and press the indicator’s Power button.
      5.   With Revolution open, begin a new configuration file for the Counterpart.
      6.   Click Update Counterpart Firmware.
      7. The Rice Lake Updater screen appears. Specify the COM port the Counterpart is connected to, and click
         the ellipses (...) to browse to and select the desired .hex file.
      8. Click the Program button. The update will take several moments.
      9. When complete, remove the jumpers shown in Figure 2-13 on page 15 and press the Power button to power
         up the indicator.
   Single Channel
    118788    CP Indicator                Console only
    120736               CP-5             5 lb x 0.0005 lb (2 kg x 0.0002 kg)       9 in x 12 in
    120737               CP-10            10 lb x 0.001 lb (5 kg x 0.0005 kg)      11 in x 16 in
    120738               CP-25            25 lb x 0.002 lb (10 kg x 0.001 kg)      11 in x 16 in
    120739               CP-50            50 lb x 0.005 lb (20 kg x 0.002 kg)      11 in x 16 in
    120740              CP-100            100 lb x 0.01 lb (50 kg x 0.005 kg)      11 in x 16 in
   Dual Channel (single platform XL base systems)
    120770          CP dual indicator     Console only
    119796               CP-5             5 lb x 0.0005 lb (2 kg x 0.0002 kg)       9 in x 12 in
    118797               CP-10            10 lb x 0.001 lb (5 kg x 0.0005 kg)      11 in x 16 in
    118798               CP-25            25 lb x 0.002 lb (10 kg x 0.001 kg)      11 in x 16 in
    118799               CP-50            50 lb x 0.005 lb (20 kg x 0.002 kg)      11 in x 16 in
    118800              CP-100            100 lb x 0.01 lb (50 kg x 0.005 kg)      11 in x 16 in
   Dual Channel with Benchmark
    125113             CP-50BM            50 lb x 0.01 lb (20 kg x 0.002 kg)       12 in x 18 in
    125116            CP-100BM            100 lb x 0.02 lb (50 kg x 0.005 kg)      12 in x 18 in
                                            Table 9-8. Specifications
                                                                                          Appendix   101
9.13 Specifications
 POWER:                                                       APPROVALS:
   Power source:                                                Pending
        Input: 100-240VAC, 47-63 Hz, 5 watts, US              WARRANTY:
   power cord
                                                              Two-year limited warranty
        Output: 9VDC or 12VDC 1.25 max
 EXCITATION VOLTAGE:                                          CERTIFICATIONS AND APPROVALS
   5VDC                                                                 Counterpart Indicator
                                                                             NA
                                                                                  L CO N F E
                                                                                               R
                                                                         O
                                                                                               EN
                                                                  TI
                                                              t NA
 ANALOG SIGNAL INPUT RANGE:                                             NTEP
                                                                                                       CE
                                                                                                       t
                                                              ON W
                                                                                                        ES
                                                                        (Pending)
                                                                                                   UR
   0-4.5 mV/V
                                                                EI
                                                                     G
                                                                                                   S
                                                                         HT                        A
                                                                              S AND ME
 ANALOG SPECIFICATIONS:
      .3   V/V grad minimum                                                                                 
 ANALOG SPECIFICATIONS:
   Input sensitivity: 1.5 V/V grad recommended
   Zero adjustment range: 0-100% or per region settings                                                          (Pending)
   A/D conversion rate: 7.5, 15, 30 samples per second
   Load cells per scale: 8 x 350Ω; 16 x 700Ω
   Scale channels: 1 or 2
   Linearity +/- 0.017 full scale                             Measurement 
                                                                Canada    (Pending)
 CIRCUIT PROTECTION:                                           Approved
   RFI, EMI, ESD protection
 DIGITAL I/O:
   4 I/O
 DISPLAY:
   Viewing Area: 240 x 64 pixels, transmissive VGA
   Liquid Crystal Display (LCD) with adjustable contrast
 KEYBOARD:
   24 buttons, full keypad - alpha numeric
 RESOLUTION:
   Weight display resolution: up to 100,000 graduations
   Counting resolution: 1/1,000,000
 SERIAL COMMUNICATIONS AND SETPOINT:
   Two RS-232 ports supports up to 115,200 bps
   One optional port 3 connector for USB or Ethernet Fiber
   Optics
   Ethernet port
   Setpoint output (pending) - serial scale on Port 1 only.
 STATUS ENUNCIATORS:
   PCS, motion, low battery, insuff, recomp, scale number,
   gross, net, zero
 BATTERY:
   Type: Lithium Ion
   Charge Time: 6-8 hours
   Charge Cycles 400-1200
   Estimated Run Time: up to 24 hours
 OPERATING TEMPERATURE:
      10o F to 104o F (-12o C to 40o C)
 OPERATING HUMIDITY:
   85%
 PHYSICAL DIMENSIONS:
   Indicator Only: 12.25 in x 6.25 in x 4.0 in
    •   Upon discovery by Buyer of such nonconformity, RLWS will be given prompt written notice with a
        detailed explanation of the alleged deficiencies.
    •   Individual electronic components returned to RLWS for warranty purposes must be packaged to prevent
        electrostatic discharge (ESD) damage in shipment. Packaging requirements are listed in a publication,
        Protecting Your Components From Static Damage in Shipment, available from RLWS Equipment Return
        Department.
    •   Examination of such equipment by RLWS confirms that the nonconformity actually exists, and was not
        caused by accident, misuse, neglect, alteration, improper installation, improper repair or improper testing;
        RLWS shall be the sole judge of all alleged non-conformities.
    •   Such equipment has not been modified, altered, or changed by any person other than RLWS or its duly
        authorized repair agents.
    •   RLWS will have a reasonable time to repair or replace the defective equipment. Buyer is responsible for
        shipping charges both ways.
    •   In no event will RLWS be responsible for travel time or on-location repairs, including assembly or
        disassembly of equipment, nor will RLWS be liable for the cost of any repairs made by others.
THESE  WARRANTIES EXCLUDE ALL OTHER WARRANTIES , EXPRESSED OR IMPLIED , INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER RLWS
NOR DISTRIBUTOR WILL, IN ANY EVENT, BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
RLWS AND BUYER AGREE THAT RLWS’ SOLE AND EXCLUSIVE LIABILITY HEREUNDER IS LIMITED TO REPAIR
OR REPLACEMENT OF SUCH GOODS. IN ACCEPTING THIS WARRANTY, THE BUYER WAIVES ANY AND ALL OTHER
CLAIMS TO WARRANTY.
SHOULD THE SELLER BE OTHER THAN RLWS, THE BUYER AGREES TO LOOK ONLY TO THE SELLER FOR
WARRANTY CLAIMS.
NO TERMS, CONDITIONS, UNDERSTANDING, OR AGREEMENTS PURPORTING TO MODIFY THE TERMS OF THIS
WARRANTY SHALL HAVE ANY LEGAL EFFECT UNLESS MADE IN WRITING AND SIGNED BY A CORPORATE
OFFICER OF RLWS AND THE BUYER.
© Rice Lake Weighing Systems, Inc. Rice Lake, WI USA. All Rights Reserved.
RICE LAKE WEIGHING SYSTEMS • 230 WEST COLEMAN STREET • RICE LAKE, WISCONSIN 54868 • USA
                                                                                                   Appendix     103
For More Information
Literature
      •   Counterpart Sales Literature, PN 125545
      •   Counterpart CD with WeighVault, PN 125546
      •   WeighVault Manual for Counterpart, PN 125561
Web Site
      •   Frequently Asked Questions (FAQs) at http://www.ricelake.com/faqs.aspx
Contact Information
Hours of Operation
Knowledgeable customer service representatives are available 6:30 a.m. - 6:30 p.m. Monday through Friday and 8
a.m. to 12 noon on Saturday. (CST)
Telephone
    • Sales/Technical Support 800-472-6703
    • Canadian and Mexican Customers 800-321-6703
    • International 715-234-9171
Immediate/Emergency Service
For immediate assistance call toll-free 1-800-472-6703 (Canadian and Mexican customers please call 
1-800-321-6703). If you are calling after standard business hours and have an urgent scale outage or emergency,
press 1 to reach on-call personnel.
Fax
Fax Number 715-234-6967
Email
   • U.S. sales and product information at prodinfo@ricelake.com
   • International (non-U.S.) sales and product information at intlsales@ricelake.com
Mailing Address
Rice Lake Weighing Systems
230 West Coleman Street
Rice Lake, WI 54868 USA