client relationship management jobs

22,325 Client Relationship Management Jobs

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posted 1 week ago
experience12 to 16 Yrs
location
All India
skills
  • Transaction Banking
  • Trade Finance
  • Cash Management
  • Client Relationship Management
  • Marketing
  • Negotiation
  • Market Intelligence
  • Communication
  • Team Building
  • Conflict Resolution
  • Innovation
  • Risk Management
  • Language Skills
  • Computer Skills
  • Presentation Skills
  • Short Term Lending
  • Deposit Products
  • Decision Making
  • Commitment
Job Description
Role Overview: As a Transaction Banking Manager at Societe Generale, your main responsibility is to grow the PCM business and NBI for the bank, achieving portfolio and client level profitability in line with budgets. You will be actively involved in client interactions, follow-ups for term deposits and CASA balance mobilization, working on RFPs responses for MNC clients, and sharing market intelligence for product development purposes. Additionally, you will collaborate with various internal teams for client on-boarding, credit requests, and ensuring proper service levels are maintained. Key Responsibilities: - Grow the PCM business and NBI for the bank, achieving portfolio and client level profitability - Follow up with clients for term deposits, CASA balance mobilization, and loan facilities utilization - Work on RFPs responses for MNC clients and share market intelligence for product development - Coordinate for credit requests and cross sell TRA products - Collaborate with internal teams for client on-boarding, documentation, compliance, and service level maintenance - Conduct product training, presentations for internal and external clients, and marketing materials for client pitch - Look for cross sell opportunities within Cash Management and other businesses - Undertake ad hoc projects as requested by the line management - Ensure adherence to established policies, procedures, controls, and regulatory guidelines Qualifications Required: - Academic Background: MBA/Postgraduate/CAIIB - Relevant Working Experience: 12-15 years in Transaction Banking with strong experience in Short Term Lending, Deposit Products, Cash Management, and Client Relationship Management - Skills & Competencies: Client satisfaction, marketing, negotiation, market intelligence, communication, team spirit, innovation, responsibility, commitment - Language Skills: English, Hindi - Computer Skills: MS Office, Strong presentation skills (PowerPoint) Company Details: Societe Generale is one of the leading financial services groups in Europe with a strong presence in 66 countries. In India, Societe Generale has a proud legacy of servicing corporates and clients since 1978, offering a wide range of financial solutions and customized services in investment banking, global finance, and global markets. The company values diversity and inclusion in its workforce, promoting equal opportunities for all employees.,
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posted 5 days ago

Sr Client Coordinator

WaterMelon Management Services Pvt. Ltd
experience3 to 7 Yrs
Salary3.0 - 4.5 LPA
location
Delhi
skills
  • client handling
  • ms excel
  • crm
  • client servicing
  • client relationship management
  • advance excel
Job Description
Urgent Requirement of CRM (Female) Job Description Location: Sunrising Staffing Services Pvt Ltd Location: Shastri Nagar, Near Nirman Vihar, East Delhi Experience Required: Minimum 4 years Gender: Female candidates only  Responsibilities: Manage and engage with clients to maintain strong and long-term relationships. Understand client requirements and ensure timely service delivery. Coordinate with internal teams (recruitment, onboarding, operations) to meet client expectations. Handle client queries, concerns, and escalations professionally. Share regular updates, reports, and hiring/project status with clients. Schedule and participate in client meetings and feedback discussions. Maintain proper documentation, MIS, and communication records.  Skills Required: Good communication skills in English. Strong proficiency in MS Excel (MIS, reports, tracking). Excellent coordination, follow-up, and multitasking abilities. Professional attitude and ability to work under pressure. Interested candidates, please share your updated CVsafwaan@sunrising.co.inSafwaan Sheikh9971524142
posted 2 months ago
experience3 to 15 Yrs
location
Hyderabad, Telangana
skills
  • Emotional intelligence
  • Data analytics
  • Luxury client communication
  • Team orchestration
  • Policy drafting
Job Description
Role Overview: As the Head of Client Relationship Management (CRM-Head) at Dwaraka, you will be instrumental in elevating client servicing standards to match top-tier luxury hospitality within the Commercial Real Estate industry. Your primary focus will be on creating a sophisticated experience layer that embodies emotional intelligence, operational precision, discretion, and professionalism for high-net-worth individuals, corporates, institutional tenants, and international investors. Key Responsibilities: - Map out end-to-end client journeys tailored to different client personas. - Define emotional, logistical, and informational touchpoints for each phase of the client journey. - Integrate premium hospitality rituals to enhance the overall client experience. - Build, lead, and develop a 15-member high-touch CRM team. - Establish standard operating procedures for communication and conduct regular behavioral training sessions. - Serve as a strategic advisor for the top 100 clients and maintain proactive relationships with key account stakeholders. - Collaborate with various teams to ensure a seamless client journey by bridging the gap between client expectations and operational terms. - Drive the implementation and customization of CRM software, monitor usage dashboards, and identify patterns for corrective actions. - Engage in strategic partnerships with the brand and marketing team to develop client programs and manage feedback loops for service enhancement. - Handle VVIP dissatisfaction and PR-sensitive issues while maintaining a documented escalation matrix for conflict resolution. Qualification Required: - Bachelor's degree in Hospitality Management, Business Administration, or Real Estate. - MBA or Executive Programs in Client Strategy or Luxury Services preferred. - 10-15 years of experience in luxury hospitality groups, premium real estate, or concierge-driven industries. - Minimum of 3 years in a leadership role managing high-value client accounts. - Core skills include luxury client communication, team orchestration, emotional intelligence, policy drafting, and data analytics. If you are looking to be part of a transformative journey where hospitality converges with high-value real estate, directly influence elite decision-makers" perceptions, and have the freedom to shape a unique CRM function, this role at Dwaraka is the perfect opportunity for you. Benefits: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift Work Location: - In person Application Deadline: 16/06/2025 Expected Start Date: 12/06/2025 To apply, kindly submit your CV to Kumar, HR Head at hr@theheadquarters.space or contact at +91-9063372741.,
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posted 1 week ago

Client Relationship Executive -Female

FIPRAS INTERNATIONAL PVT LTD
experience1 to 5 Yrs
location
All India
skills
  • Customer Service
  • Client Relationship Management
  • Sales Support
  • Communication
  • Interpersonal Skills
  • Conflict Resolution
  • Problemsolving
Job Description
As a Client Relationship Executive, your role will involve building and maintaining strong relationships with clients, addressing customer queries, ensuring high levels of customer satisfaction, and supporting business growth. You will be responsible for managing client accounts, understanding their needs, and ensuring timely resolution of issues while promoting company products/services. Key Responsibilities: - Build and maintain positive relationships with customers to ensure long-term engagement and loyalty. - Act as the primary point of contact for customer queries, complaints, and feedback, providing prompt and effective solutions. - Understand client needs and requirements, and provide tailored solutions or escalate to relevant departments. - Maintain up-to-date knowledge of company products, services, and processes to effectively assist clients. - Regularly follow up with customers to ensure satisfaction and address potential concerns proactively. - Support the sales team in achieving customer acquisition and retention. Qualifications & Skills: - Any degree - Prior experience in customer service, client relationship management, or sales support is an add on. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict-resolution abilities. The company is located in T Nagar, Chennai and the job type is full-time. Benefits include Provident Fund. Experience required: - Customer Service: 1 year (Required). Language proficiency required: - English (Required). Location: - T Nagar, Chennai, Tamil Nadu (Required). Work Location: - In person.,
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posted 2 days ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Analytical Skills
  • Market Segmentation
  • Communication Skills
  • Project Management
  • Client Relationship Management
  • Sales Skills
Job Description
Role Overview: As a Customer Relationship Management Manager at Mehta Real Estate in Chennai, your primary responsibility will be to manage client relationships, address their needs, and ensure their satisfaction. Additionally, you will analyze market trends, segment the market, and identify potential sales opportunities. Your role will involve project management to plan and execute strategies in order to achieve business goals effectively. Key Responsibilities: - Manage client relationships and address their needs - Ensure client satisfaction - Analyze market trends and segment the market - Identify potential sales opportunities - Plan and execute strategies to achieve business goals Qualifications Required: - Strong analytical skills and market segmentation abilities - Excellent communication and sales skills - Effective project management experience - Ability to build and maintain long-term client relationships - Experience in the real estate industry is a plus - Bachelor's degree in Business Administration, Marketing, or a related field,
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posted 6 days ago

Client Relationship Executive

Liasotech Private Limited
experience0 to 3 Yrs
location
Jamshedpur, Jharkhand
skills
  • Client Relationship Management
  • Grievance Handling
  • Communication Skills
  • MS Office
  • Customer Query Handling
  • Quotation Management
  • Internal Coordination
  • Organizational Skills
  • TimeManagement
  • CRM Software
Job Description
As a Customer Relationship Executive (Inbound Process) at Liasotech Private Limited, you will be responsible for supporting the sales department by handling inbound client queries, preparing quotations, managing customer relationships, and ensuring timely grievance resolution. Your role will involve interacting with industrial clients, such as Tata Steel, Jindal, BSL, NTPC, and BHEL, to provide high-quality oil filtration machines and maintenance services. **Key Responsibilities:** - **Customer Query Handling (Inbound)** - Attend and respond to inbound calls, emails, and inquiries from existing and prospective clients. - Provide accurate information about products, AMC/ARC services, and technical support processes. - Maintain a positive, professional, and service-oriented communication style. - **Quotation Management & Creation** - Prepare quotations for oil filtration machines, spare parts, and AMC/ARC services. - Coordinate with technical and sales teams to ensure pricing and technical details" accuracy. - Follow up with clients on shared quotations and update status in CRM/software. - **Client Relationship Management** - Build and maintain strong relationships with key industrial clients. - Understand client needs and ensure high-quality support throughout the sales cycle. - Maintain customer data, call logs, and follow-up records. - **Grievance Handling & Resolution** - Address customer complaints or service issues promptly and professionally. - Coordinate with service/technical teams for timely resolution within defined SLAs. - Document grievances and ensure closure updates are communicated to clients. - **Internal Coordination** - Work closely with Sales, Service, and Operations teams for order processing and scheduling services. - Support the preparation of MIS reports, customer feedback summaries, and sales support documentation. **Candidate Requirements:** - Female candidates preferred. - Must have an English-medium schooling background. - Excellent communication skills (written and verbal). - Basic knowledge of industrial machinery or willingness to learn. - Strong organizational and time-management abilities. - Proficiency in MS Office (Excel, Word) and CRM software (preferred). - Ability to work in a fast-paced environment and handle customer interactions professionally. In addition to the responsibilities, you will be evaluated based on the following **Key Performance Indicators (KPIs):** - Quotation Accuracy & Turnaround Time (TAT) - Client Query Response Time - Customer Satisfaction Score (CSAT) - Grievance Resolution Time - Follow-Up Adherence - Documentation & CRM Update Accuracy **Work Experience:** - 03 years of experience in customer relationship, sales support, or inbound customer service roles (freshers welcome based on communication skills). **Benefits:** - Competitive salary and incentives. - Career growth opportunities in a fast-growing industrial technology company. - Exposure to top-tier clients in steel and power sectors. - Supportive and professional work environment. **Additional Details about the Company:** Liasotech Private Limited is a leading manufacturer of oil filtration machines and a trusted service provider for major steel and power industries. The company is committed to engineering excellence and superior customer service, supporting industrial clients in maintaining high-quality oil filtration and maintenance operations. *Note: This job is full-time and permanent with benefits such as cell phone reimbursement, flexible schedule, provided food, paid sick time, paid time off, and provident fund. The work location is in person at Jamshedpur.*,
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posted 7 days ago
experience4 to 8 Yrs
location
Karnataka
skills
  • Client Reporting
  • Client Service
  • Relationship Management
  • Financial Transactions
  • Risk Management
  • Data Analysis
  • Vendor Management
  • Project Management
  • Financial Products
  • Microsoft Office
  • SQL
  • Data Reporting
  • Communication Skills
  • Analytical Skills
  • Portfolio Reporting
  • Client Enquiries
  • ProblemSolving
Job Description
You will be joining our team as an Associate Client Reporting in IM Operations to perform Portfolio and Client Reporting function for Investment Strategies across MSIM. In addition to preparing and delivering reports for clients, your responsibilities will include replying to client enquiries, handling requests for data/reports from various teams, and liaising with global stakeholders such as portfolio managers and actual clients. **Role Overview:** As an Associate Client Reporting in IM Operations, you will be responsible for managing internal and external client relationships by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships. You will partner with different functional teams across the firm to support financial transactions, implement controls, and develop client relationships. **Key Responsibilities:** - Execute complex processes and assist a Team Manager in coordinating processes, risks, and projects in a Team Lead capacity. - Recognize risks in day-to-day processes, propose changes, and ensure accuracy in deliverables. - Train others, allocate tasks, and provide first-line escalation support when required. - Share expert knowledge, contribute to team output and development, and build relationships across the Firm. - Report to internal and external clients, handle queries and data requests, and maintain task lists for timely deliverables. - Follow maker & checker process for each deliverable with zero tolerance for inaccuracy. - Engage in projects related to the job function and follow up with IT for any development needs or issues raised with current reports. **Qualifications Required:** - Comprehensive knowledge of functional area, operational/compliance policies, and procedures. - Ability to operate independently with respect to job responsibilities. - Strong client service focus, interpersonal skills, and excellent verbal & written communication skills. - Proficiency in MS Office tools like Outlook, Excel, Word, and PowerPoint. - Basic understanding of financial products, their performance, and cash flows. - Strong analysis, problem-solving skills, and ability to identify and escalate risk issues. - Relevant prior experience in client reporting/service will be an added advantage. - Minimum 4 years of relevant experience required. At Morgan Stanley, you can expect to work in an environment that values putting clients first, leading with exceptional ideas, and committing to diversity and inclusion. We offer attractive employee benefits and perks, and there are ample opportunities for career growth and development for passionate individuals like yourself.,
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posted 4 days ago

Client Relationship Management internship

Eduonix Learning Solutions Pvt Ltd
experience0 to 4 Yrs
location
Maharashtra, Navi Mumbai
skills
  • Verbal Communication
  • Written Communication
  • Client Relationship Management
  • Time Management
  • CRM Tools
Job Description
As a Client Relationship Management Intern at Eduonix Learning Solutions Pvt Ltd, located in Koparkhairane, Navi Mumbai with the flexibility of Work-From-Home, you will play a crucial role in managing daily client interactions effectively. Eduonix is a prominent provider of online professional training and skill-building courses that focus on technology, business, and creative domains to cater to the needs of working professionals, students, and lifelong learners. Your key responsibilities will include: - Aligning and scheduling daily meetings with clients, taking full ownership and ensuring priority - Handling client queries professionally via email and phone - Maintaining and updating CRM databases to ensure accurate client information - Supporting client onboarding process and conducting regular follow-ups to ensure client satisfaction - Coordinating with internal teams for timely task execution, ensuring seamless client experience To excel in this role, you are required to possess: - Excellent verbal and written communication skills - Strong sense of responsibility and efficient time management abilities - Comfort with communication channels like emails, phone calls, and basic CRM tools In addition to gaining practical exposure to real-time client communication and coordination, you will receive a paid internship and an internship certificate upon successful completion. The stipend for this internship can go up to 10,000 based on your performance. Join Eduonix now and embark on a rewarding journey of enhancing client relationships and honing your communication skills.,
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posted 1 week ago

Client Relationship Management

Eduonix Learning Solutions Pvt Ltd
experience0 to 4 Yrs
location
Maharashtra, Navi Mumbai
skills
  • time management
  • client interaction
  • CRM databases
  • client onboarding
  • task execution
  • verbal communication skills
  • written communication skills
  • email handling
  • phone handling
Job Description
You will be working as an intern at Eduonix Learning Solutions Pvt Ltd, supporting and managing daily client interactions. Your role will involve the following responsibilities: - Aligning and scheduling daily meetings with clients with full ownership and priority - Handling client queries via email and phone professionally - Maintaining and updating CRM databases - Supporting client onboarding and regular follow-ups - Coordinating with internal teams for timely task execution Qualifications required for this role include: - Students/freshers with excellent verbal & written communication skills - Strong sense of responsibility and time management - Comfortable with emails, phone calls, and basic CRM tools About the Company: Eduonix is a leading provider of online professional training and skill-building courses across technology, business, and creative domains. They aim to bridge the gap between academic learning and industry needs, offering accessible, high-quality learning experiences for working professionals, students, and lifelong learners. As an intern, you will receive a paid internship with a stipend of up to 15,000 based on performance. Additionally, you will gain practical exposure to real-time client communication and coordination, and receive an Internship Certificate.,
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posted 2 months ago

Client Relationship Management Trainee

Techsharks Internet Services Pvt Ltd
experience1 to 5 Yrs
location
All India
skills
  • Presentation skills
  • Persuasion
  • Social Media Marketing
  • SEO
  • Branding
  • Excellent communication
  • Objectionhandling
  • Servicebased sales
  • Digital marketing services
  • Paid Ads
Job Description
As a Client Relationship Management Trainee at TechSharks, you will play a crucial role in engaging with inbound leads, understanding client requirements, and closing deals for our range of digital marketing services. You will be responsible for conducting Google Meet calls with inbound leads, understanding their goals, recommending suitable marketing service packages, and effectively closing deals. Additionally, you will need to maintain detailed follow-ups, track leads, and collaborate with internal teams for client onboarding post-conversion. - Conduct Google Meet calls with inbound leads - Identify client goals and recommend appropriate service packages - Build trust and assist prospects in their decision-making process - Share proposals, service decks, pricing information, and successfully close deals - Maintain detailed follow-ups, lead tracking, and generate sales reports - Collaborate with internal teams for seamless client onboarding - Excellent communication and presentation skills - Strong persuasion and objection-handling abilities - Prior experience in service-based sales preferred - Comfortable with Zoom/Google Meet sales calls - Basic understanding of digital marketing services such as Social Media Marketing, SEO, Paid Ads, and Branding - High ownership mindset with a drive to achieve targets - Laptop Requirement TechSharks is a growth-focused marketing agency that specializes in digital services like branding, social media marketing, paid ads, SEO, and content strategy. Join us in our mission to provide top-notch marketing solutions to our clients and grow together in the digital realm.,
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posted 2 days ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Interpersonal skills
  • Communication skills
  • Client relationship management
  • Customer service
  • Account management
  • Project management
  • Organizational skills
  • CRM software
  • Strategic client insights
  • Crossfunctional team collaboration
Job Description
Role Overview: You will be a Client Relationship Manager at Megamind Studios, located in Mangaluru. Your main responsibility will be to maintain and improve relationships with clients, understand their needs, ensure project deliverables are met, and provide exceptional client service. Your daily tasks will include coordinating with internal teams, managing client communications, developing client strategies to enhance satisfaction, and addressing client concerns promptly. Additionally, you will have regular meetings with clients to review progress and identify improvement opportunities. Key Responsibilities: - Maintain and enhance relationships with clients - Understand client needs and ensure project deliverables are met - Provide exceptional client service - Coordinate with internal teams and manage client communications - Develop client strategies to optimize satisfaction - Address client concerns promptly - Conduct regular meetings with clients to discuss progress and identify improvement opportunities Qualifications Required: - Excellent interpersonal and communication skills - Experience in client relationship management, customer service, and account management - Strong organizational and project management skills - Ability to understand and manage client expectations, and provide strategic client insights - Proficiency in using CRM software and tools - Ability to work independently and collaborate effectively with cross-functional teams - Bachelor's degree in Business Administration, Marketing, Communication, or a related field - Experience in the digital design or media industry is an advantage,
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posted 1 day ago
experience1 to 5 Yrs
location
Gujarat
skills
  • Client Relationship Management
  • Client Servicing
  • Problem Solving
  • Communication Skills
  • Sales Support
  • Business Development
  • Report Generation
Job Description
As a Client Relationship Manager, your role involves building and maintaining long-term relationships with clients. You will serve as the primary point of contact for client inquiries, requests, and concerns. It is essential to understand client needs and coordinate with internal teams to provide timely solutions. Your focus should be on ensuring high levels of client satisfaction by delivering excellent service. In case of any client complaints, you are expected to address them promptly and professionally. Keeping accurate client records, contracts, and communication history is also part of your responsibilities. Additionally, you will support the sales/business development team in client retention and upselling opportunities. Providing regular updates, reports, and feedback to management is crucial for this role. Key Responsibilities: - Build and maintain long-term relationships with clients - Serve as the primary point of contact for client inquiries, requests, and concerns - Coordinate with internal teams to provide timely solutions - Ensure high levels of client satisfaction by delivering excellent service - Address client complaints and resolve issues promptly and professionally - Maintain accurate client records, contracts, and communication history - Support the sales/business development team in client retention and upselling opportunities - Provide regular updates, reports, and feedback to management Qualifications Required: - Previous experience in client relationship management or a similar role - Strong communication and interpersonal skills - Ability to understand client needs and provide appropriate solutions - Excellent problem-solving abilities - Proficiency in English is preferred In addition to the responsibilities outlined above, the job type for this position is full-time. The benefits include Provident Fund, and the preferred language for communication is English. The work location is in person.,
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posted 5 days ago
experience8 to 12 Yrs
location
All India
skills
  • Analytical Skills
  • Communication Skills
  • Interpersonal Skills
  • Team Management
  • Client Relationship Management
  • Negotiation Skills
  • Insurance Knowledge
Job Description
As an AVP of Relationship Management specializing in Retention & Cross-Sales, you will play a crucial role in leading and expanding the commercial insurance portfolio, focusing on both Employee Benefits (EB) and Non-Employee Benefits (Non-EB) products. Your responsibilities will include: - Building and maintaining deep, enduring relationships with leadership teams of high-value commercial clients in your designated region (North/South/West/ROI). - Taking ownership of your portfolio by conducting regular client visits (100+ annually), providing exceptional service, and driving growth through trust and expertise. - Performing comprehensive on-site assessments and client consultations to create tailored insurance strategies and foster long-term partnerships. - Enhancing client retention and portfolio growth by presenting customized products, suggesting coverage enhancements, and identifying cross-selling opportunities. In terms of team management, you will be responsible for: - Recruiting and supervising a dynamic team of Sr Relationship Managers and Relationship Managers. - Overseeing policy renewals and claims management processes to maintain high service standards and client satisfaction. - Guiding and supporting the team in handling complex risks and client management by sharing expertise, best practices, and providing hands-on assistance when necessary. - Staying informed about industry trends, regulatory changes, and competitive offerings to ensure a competitive advantage. - Collaborating with underwriting, operations, and claims teams to ensure smooth policy administration and client support. - Maintaining a strategic overview of client portfolios to identify new business opportunities and maximize revenue potential. - Monitoring and organizing key performance metrics of the team. Qualifications required for this role include: - Bachelor's degree in Finance, Business, Insurance, or a related field. - Minimum of 8-10 years of experience in a broking firm or an insurance firm in client-facing roles. - Strong understanding of all Lines of Business (LOBs). - Proven negotiation skills, with experience in engaging with insurers, brokers, and clients. - Excellent analytical skills and attention to detail when evaluating policy wordings and terms. - Effective communication and interpersonal skills to establish strong relationships and communicate technical information clearly. - Proficiency in using insurance placement and CRM software. - Experience of at least 5 years in managing teams. - Experience in managing mid-market and services clients with a cumulative premium of approximately 50 Lacs to 2 Cr across all LOBs. If you are looking for a challenging opportunity in the insurance industry and possess the required expertise and skills, this role as an AVP of Relationship Management might be the next step in your career.,
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posted 2 days ago
experience15 to 19 Yrs
location
Karnataka
skills
  • Client Relationship Management
  • Account Management
  • Business Development
  • IT Services
  • Consulting
  • IT Staffing
  • Stakeholder Management
  • Contract Management
  • Negotiation
  • Billing
  • Invoicing
  • SDLC
  • Agile
  • MSP
  • VMS
  • Compliance
  • IT Hiring Cycles
  • SLA Governance
  • Recruitment Operations
  • ATS
Job Description
As a Client Relationship Manager at Programming.com, your role will involve building, retaining, and growing IT services/staffing accounts. You will be the primary point of contact for clients, ensuring on-time delivery in collaboration with Sales and Recruitment teams to drive revenue growth. Key Responsibilities: - Own key accounts by engaging in farming and selective hunting activities for upselling, cross-selling, and acquiring new clients. - Translate client goals into delivery plans, ensuring adherence to SLAs and maintaining service quality. - Manage Statements of Work (SOWs), Master Service Agreements (MSAs), negotiations, renewals, invoicing, and collections effectively. - Build and maintain a candidate network aligned with client demand to improve time-to-fill ratios. - Monitor account health, pipeline, forecasts, and proactively identify risks to drive timely resolutions. Qualifications Required: - Minimum 15 years of experience in Client Relationship/Account Management or Business Development within IT Services/Consulting or IT Staffing industry. - Demonstrated track record of achieving revenue growth and proficiency in stakeholder management. - Experience in contract management, negotiation, and familiarity with billing/invoicing processes. - Working knowledge of Software Development Life Cycle (SDLC), Agile methodologies, and understanding of IT hiring cycles. Additional Details: Programming.com is a dynamic organization that values innovation and rewards performance. Joining our team will provide you with opportunities to work in a fast-paced environment, collaborate with talented professionals, and be part of a company that recognizes and celebrates individual contributions to our collective success. In case you possess experience in MSP/VMS operations, rate cards, compliance/SLA governance, or have previous exposure to recruitment operations including Applicant Tracking Systems (ATS) and submittal quality management, it would be considered advantageous. To apply for this exciting opportunity, please send your resume to ankit.sharma3@programming.com with the subject line "CRM WFO [Navi Mumbai/Bengaluru] [Your Name]". Include details such as your notice period (immediate/actual), location, current/expected CTC, and share a brief description of your most significant account growth achievement (maximum of 23 lines). Join us at Programming.com as a Client Relationship Manager and take charge of key IT accounts, work from our office in Bengaluru, and seize the opportunity to earn lucrative performance-based incentives while contributing to our growth and success.,
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posted 2 days ago
experience3 to 7 Yrs
location
Kozhikode, Kerala
skills
  • Client Relationship Management
  • Project Coordination
  • Communication Skills
  • Account Management
  • Negotiation Skills
  • Project Management
  • ProblemSolving Skills
  • Multitasking
  • CRM Software
Job Description
As a Client Relationship Manager at our digital marketing agency, your primary responsibility will be to build and maintain strong client relationships while efficiently coordinating projects. Your focus will be on ensuring clear communication between clients and internal teams, overseeing project execution, and driving customer satisfaction. - Act as the main point of contact for clients, ensuring their requirements are clearly understood. - Develop and nurture strong relationships with clients to foster trust and long-term partnerships. - Collaborate with creative, digital, and marketing teams to ensure timely and high-quality project delivery. - Manage project timelines, set milestones, and track progress to meet deadlines. - Address client concerns, provide effective solutions, and ensure a seamless service experience. - Oversee client feedback and manage necessary revisions to maintain high customer satisfaction levels. - Identify upselling or cross-selling opportunities and collaborate with internal teams to enhance client value. - Maintain accurate documentation of client interactions, project updates, and approvals. - Keep an eye on industry trends and client needs to offer proactive solutions and recommendations. To excel in this role, you should have: - A minimum of 3 years of experience in client servicing, account management, or project coordination, preferably in a creative/digital marketing agency. - Strong communication, negotiation, and problem-solving skills. - The ability to multitask and manage multiple projects simultaneously. - Proficiency in project management tools and CRM software. - A proactive and customer-centric mindset focused on long-term client success. This is a full-time position with a day shift schedule. If you have at least 1 year of experience in client relations and are looking for an exciting opportunity to work in person with a dynamic team, we encourage you to apply for this role.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
All India
skills
  • Research
  • Content Curation
  • Data Analysis
  • PowerPoint
  • Excel
  • Proofreading
  • Editing
  • Interpersonal Skills
  • Communication Skills
Job Description
**Job Description:** **Role Overview:** As a Client Relationship Insights Analyst at Accenture, you will play a crucial role in delivering elevated and insightful client information. Your main responsibilities will include supporting client insight requests through comprehensive research and data analysis, providing valuable content, and equipping practitioners with the necessary tools and techniques to derive actionable insights. Additionally, you will assist with various sales enablement activities, including data management, request coordination, and team triage scheduling. **Key Responsibilities:** - Support Accenture's growing pipeline of relationships and opportunities. - Conduct precise research to gather relevant information for client insight requests, curating and presenting this information effectively. - Develop detailed reports, primarily in PowerPoint. - Manage incoming requests and team schedules, prioritizing tasks based on urgency and importance to ensure timely delivery. - Monitor and manage the team's performance data, generating reports on key metrics to track progress and performance. - Work closely with team members, the Relationships Center of Excellence (CoE), and Sales Excellence. - Stay updated with the latest predictive intelligence tools and methodologies, applying new knowledge to improve support and business impact. **Qualifications Required:** - Native-level fluency in English (all verbal and written communication within the team is in English). - Bachelors degree minimum. - Two years of experience in research and/or content curation minimum. - High level of competence with Microsoft PowerPoint and Excel. - Strong proofreading and editing skills. - Awareness and ability to work effectively with a multicultural team. - Highly developed interpersonal and communications skills. - Ability to work proactively and independently in a virtual environment, managing multiple time zones. **Additional Information:** A home office or work area that is suitable for productive work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure. (Note: Any additional details about the company were not explicitly mentioned in the job description provided.) **Job Description:** **Role Overview:** As a Client Relationship Insights Analyst at Accenture, you will play a crucial role in delivering elevated and insightful client information. Your main responsibilities will include supporting client insight requests through comprehensive research and data analysis, providing valuable content, and equipping practitioners with the necessary tools and techniques to derive actionable insights. Additionally, you will assist with various sales enablement activities, including data management, request coordination, and team triage scheduling. **Key Responsibilities:** - Support Accenture's growing pipeline of relationships and opportunities. - Conduct precise research to gather relevant information for client insight requests, curating and presenting this information effectively. - Develop detailed reports, primarily in PowerPoint. - Manage incoming requests and team schedules, prioritizing tasks based on urgency and importance to ensure timely delivery. - Monitor and manage the team's performance data, generating reports on key metrics to track progress and performance. - Work closely with team members, the Relationships Center of Excellence (CoE), and Sales Excellence. - Stay updated with the latest predictive intelligence tools and methodologies, applying new knowledge to improve support and business impact. **Qualifications Required:** - Native-level fluency in English (all verbal and written communication within the team is in English). - Bachelors degree minimum. - Two years of experience in research and/or content curation minimum. - High level of competence with Microsoft PowerPoint and Excel. - Strong proofreading and editing skills. - Awareness and ability to work effectively with a multicultural team. - Highly developed interpersonal and communications skills. - Ability to work proactively and independently in a virtual environment, managing multiple time zones. **Additional Information:** A home office or work area that is suitable for productive work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure. (Note: Any additional details about the company were not explicitly mentioned in the job description provided.)
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posted 5 days ago
experience0 to 4 Yrs
location
Kota, Rajasthan
skills
  • Interpersonal skills
  • Client service
  • Client relationship management
  • Strong communication
Job Description
As a Client Relationship Trainee at Assignment366, you will play a crucial role in the client engagement team. During the probation period, you will undergo comprehensive training to enhance your skills and knowledge for effective client relationship management. Key Responsibilities: - Develop and maintain strong relationships with clients. - Assist in identifying client needs and offering suitable solutions. - Collaborate with senior team members to ensure client satisfaction. - Participate actively in client meetings and presentations. Qualifications Required: - Bachelor's degree in a relevant field or equivalent. - Possess strong communication and interpersonal skills. - Demonstrated ability to learn quickly and a genuine interest in providing excellent client service. - Capable of working collaboratively in a fast-paced environment. Assignment366 offers a competitive compensation package, structured training during the probation period, opportunities for career advancement, and a supportive and inclusive work environment. Additionally, health insurance benefits are provided. Please note that this role is full-time and may include opportunities for fresher and internship positions. The work location is in person at Mahaveer Nagar 3rd, Kota, Rajasthan.,
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posted 5 days ago

CLIENT RELATIONSHIP MANAGER/Sr. MANAGER

Go-Global Immigration Services
experience5 to 9 Yrs
location
Delhi
skills
  • Client Relationship Management
  • Immigration Regulations
  • Visa Selection
  • Paperwork Preparation
  • Interview Assistance
  • Language Abilities
  • Credential Acquisition
  • Work Experience
  • Issue Anticipation
Job Description
Role Overview: Join Go-Global Immigration Services as a Client Relationship Manager/Sr. Manager and be a part of a diverse and fulfilling team that fosters creativity, expertise, adherence to regulations, stability, and a competitive advantage. As an immigration expert, you will do more than just complete forms. Your role will involve guiding individuals through the complex web of immigration regulations, assisting in visa selection, preparing and submitting paperwork, and providing support during the interview process. Your expertise will be crucial in anticipating issues and ensuring a smooth immigration process for clients. Key Responsibilities: - Act as a personal navigator for clients through immigration regulations - Stay updated on immigration laws and translate them into actionable steps for clients - Assist clients in selecting the appropriate visa and preparing necessary paperwork - Provide guidance on strengthening client applications through language skills, credentials, and work experience - Anticipate potential issues and ensure a smooth immigration process for clients Qualifications Required: - Prior experience in immigration services preferred - Strong knowledge of immigration laws and regulations - Excellent communication and interpersonal skills - Ability to anticipate and address issues proactively - Full-time position with 5 open positions available (Note: Additional details about the company were not specified in the provided job description.),
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posted 0 days ago

Relationship Manager- GCC Clients (Global Capability Center)

The Premier Consultants ( Recruitment Company )
experience6 to 10 Yrs
location
Maharashtra
skills
  • Client Relationship Management
  • Business Development
  • Portfolio Management
  • Market Research
  • Credit Risk Management
  • Trade Finance
  • Cash Management Services
  • Strategic Collaboration
  • Treasury Solutions
  • Forex Services
  • Corporate Salary Solutions
Job Description
You will be responsible for managing relationships with GCC clients, acquiring new clients, and expanding the bank's portfolio. Your key responsibilities will include: - Acquiring new Financial GCC clients and expanding the Banks portfolio. - Building and maintaining strong relationships with GCC clients and their parent entities. - Acting as the primary contact to understand transaction flows, banking needs, borrowing requirements, treasury/forex needs, surplus deployment (TDs), and coordinating Corporate Salary solutions. - Managing a high-value GCC client portfolio with superior service delivery and satisfaction. - Monitoring portfolio quality, mitigating risks, and ensuring compliance with regulatory and internal norms. - Partnering with product, operations, treasury, credit, and risk teams to create tailored solutions for GCC clients. - Providing market insights, business strategies, and growth updates to senior management. - Tracking trends in the Financial GCC space to identify opportunities and anticipate challenges. Additionally, if suitable, you can share your CV at ayushik@thepremierconsultants.com.,
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posted 1 week ago

Client Relationship Executive - Female

FIPRAS INTERNATIONAL PVT LTD
experience1 to 5 Yrs
location
All India
skills
  • Customer Service
  • Client Relationship Management
  • Sales Support
  • Communication
  • Interpersonal Skills
  • Conflict Resolution
  • Problemsolving
Job Description
As a Client Relationship Executive, your primary responsibility will be to build and maintain strong relationships with clients, address customer queries, ensure high levels of customer satisfaction, and support business growth. You will be managing client accounts, understanding their needs, and ensuring timely resolution of issues while promoting company products/services. Key Responsibilities: - Build and maintain positive relationships with customers to ensure long-term engagement and loyalty. - Act as the primary point of contact for customer queries, complaints, and feedback, providing prompt and effective solutions. - Understand client needs and requirements, and provide tailored solutions or escalate to relevant departments. - Maintain up-to-date knowledge of company products, services, and processes to effectively assist clients. - Regularly follow up with customers to ensure satisfaction and address potential concerns proactively. - Support the sales team in achieving customer acquisition and retention. Qualifications & Skills: - Any degree. - Prior experience in customer service, client relationship management, or sales support is an add on. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict-resolution abilities. In addition to the job description, the work location for this role is in T Nagar, Chennai. This is a full-time position. Benefits: - Provident Fund Experience: - Customer Service: 1 year (Required) Language: - English (Required) Location: - T Nagar, Chennai, Tamil Nadu (Required) Please note that the work location for this position is in person.,
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