client relationship management jobs

22,325 Client Relationship Management Jobs

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posted 1 week ago
experience12 to 16 Yrs
location
All India
skills
  • Transaction Banking
  • Trade Finance
  • Cash Management
  • Client Relationship Management
  • Marketing
  • Negotiation
  • Market Intelligence
  • Communication Skills
  • Team Building
  • Conflict Resolution
  • Innovation
  • Risk Management
  • Short Term Lending
  • Deposit Products
  • Decision Making
  • Commitment
Job Description
As a Senior Manager - Transaction Banking at Societe Generale, your main responsibility will be to grow the PCM business and NBI for the bank while achieving portfolio/client level profitability in line with budgets. Your day-to-day tasks will involve following up with clients for term deposit and CASA balance mobilization, working on RFP responses for MNC clients, sharing market intelligence with product teams, and collaborating with various internal teams for client onboarding and compliance. You will also be responsible for conducting product training and presentations for internal and external clients, identifying cross-sell opportunities within Cash Management and other businesses, and working on ad hoc projects as requested by line management. Key Responsibilities: - Grow PCM business and NBI for the bank while achieving portfolio/client level profitability - Follow up with clients for term deposit and CASA balance mobilization - Work on RFP responses for MNC clients and share market intelligence with product teams - Collaborate with internal teams for client onboarding and compliance - Conduct product training and presentations for internal and external clients - Identify cross-sell opportunities within Cash Management and other businesses - Undertake ad hoc projects as requested by line management - Ensure adherence to established policies, procedures, and controls Qualifications Required: - MBA/Postgraduate/CAIIB degree - 12-15 years of experience in Transaction Banking with a strong focus on Short Term Lending, Deposit Products, Cash Management, and Client Relationship Management - Experience in managing MNC clients - Skills required include marketing and negotiation skills, market intelligence, strong communication skills, and proficiency in English and Hindi - Proficiency in MS Office and strong presentation skills in PowerPoint As a part of Societe Generale, you will be contributing to one of the leading financial services groups in Europe with a strong presence in 66 countries. The company values diversity and inclusivity in its workforce and offers a wide range of advisory services and tailored financial solutions to clients globally. Established in India in 1978, Societe Generale has a proud legacy of servicing corporates and clients with customized solutions in investment banking, global finance, and global markets.,
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posted 1 week ago

Client Relationship Executive

FIPRAS INTERNATIONAL PVT LTD
experience1 to 5 Yrs
location
All India
skills
  • Customer Service
  • Client Relationship Management
  • Sales Support
  • Communication
  • Interpersonal Skills
  • Conflict Resolution
  • Problemsolving
Job Description
As a Client Relationship Executive, your role involves building and maintaining strong relationships with clients, addressing customer queries, ensuring high levels of customer satisfaction, and supporting business growth. You will be responsible for managing client accounts, understanding their needs, and ensuring timely resolution of issues while promoting company products/services. Key Responsibilities: - Build and maintain positive relationships with customers to ensure long-term engagement and loyalty. - Act as the primary point of contact for customer queries, complaints, and feedback, providing prompt and effective solutions. - Understand client needs and requirements, and provide tailored solutions or escalate to relevant departments. - Maintain up-to-date knowledge of company products, services, and processes to effectively assist clients. - Regularly follow up with customers to ensure satisfaction and address potential concerns proactively. - Support the sales team in achieving customer acquisition and retention. Qualifications & Skills: - Any degree. - Prior experience in customer service, client relationship management, or sales support is an add on. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict-resolution abilities. In this role, you will be based in T Nagar, Chennai, working full-time. The company provides Provident Fund benefits. Fluency in English is required for this position, and the work location is in person.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
All India, Noida
skills
  • Client Relationship Management
  • Analytical Skills
  • Project Management
  • Strategic Planning
  • Industry Knowledge
Job Description
Job Description: As a Client Relationship Manager at our photography company based in Noida, operating across India and internationally, your role will be crucial in maintaining strong relationships with clients. You will act as the main point of contact for all their needs and inquiries, ensuring their satisfaction and loyalty to our brand. Key Responsibilities: - Develop and maintain strong relationships with clients, being the main point of contact for all their needs and inquiries - Conduct regular check-ins with clients to gather feedback, address any issues, and identify growth opportunities - Analyze client data and feedback to identify trends and areas for improvement in our service offerings - Collaborate with internal teams to ensure the timely delivery of projects and solutions to meet client expectations - Create and implement strategies to increase client engagement and retention - Stay up-to-date on industry trends and best practices in client relationship management to continuously improve our processes and deliver exceptional service Qualification Required: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in client relationship management or a similar role - Strong communication and interpersonal skills - Excellent problem-solving abilities and attention to detail If you are passionate about building and maintaining client relationships, analyzing data to drive improvements, and staying updated on industry trends, we welcome you to join our dynamic team. Visit us at www.theimpressio.com and www.theimpressio.in to learn more about our work. Job Description: As a Client Relationship Manager at our photography company based in Noida, operating across India and internationally, your role will be crucial in maintaining strong relationships with clients. You will act as the main point of contact for all their needs and inquiries, ensuring their satisfaction and loyalty to our brand. Key Responsibilities: - Develop and maintain strong relationships with clients, being the main point of contact for all their needs and inquiries - Conduct regular check-ins with clients to gather feedback, address any issues, and identify growth opportunities - Analyze client data and feedback to identify trends and areas for improvement in our service offerings - Collaborate with internal teams to ensure the timely delivery of projects and solutions to meet client expectations - Create and implement strategies to increase client engagement and retention - Stay up-to-date on industry trends and best practices in client relationship management to continuously improve our processes and deliver exceptional service Qualification Required: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in client relationship management or a similar role - Strong communication and interpersonal skills - Excellent problem-solving abilities and attention to detail If you are passionate about building and maintaining client relationships, analyzing data to drive improvements, and staying updated on industry trends, we welcome you to join our dynamic team. Visit us at www.theimpressio.com and www.theimpressio.in to learn more about our work.
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posted 2 weeks ago

Client Relationship Executive

SHUL Ventures Pvt Ltd
experience1 to 5 Yrs
location
Maharashtra, Nagpur
skills
  • Client Relationship Management
  • Sales
  • Financial Services
  • Investment Products
  • Verbal Communication
  • Written Communication
  • Interpersonal Skills
  • Negotiation Skills
  • Insurance Products
  • Problemsolving Skills
Job Description
Role Overview: As a Client Relationship Executive in Nagpur, your primary responsibility will be to develop and maintain strong relationships with existing clients to ensure their satisfaction and loyalty. You will also be tasked with identifying and converting new business opportunities through proactive engagement. Educating clients about a range of financial products and providing expert guidance on investment strategies and financial planning will be crucial aspects of your role. Collaborating with internal departments to address client concerns and achieving individual and team sales targets will also be part of your key responsibilities. Key Responsibilities: - Develop and maintain long-term relationships with existing clients. - Identify, pursue, and convert new business opportunities. - Provide expert guidance on financial products such as Life Insurance, Health Insurance, General Insurance, Vehicle Insurance, Bond Investments, and Mutual Funds. - Educate clients on product benefits, investment strategies, and financial planning. - Ensure timely client follow-ups and maintain accurate records in the CRM system. - Collaborate with internal departments to effectively resolve client concerns. - Achieve individual and team sales targets. Qualifications & Skills: - Minimum 1 year of experience in client relationship management, sales, or financial services. - Strong understanding of investment and insurance products. - Excellent verbal and written communication skills. - High level of interpersonal, negotiation, and problem-solving abilities. - Self-driven, organized, and goal-oriented with a customer-first mindset.,
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posted 2 weeks ago

Client Relationship Manager

N T Woods Pvt. Ltd
experience2 to 6 Yrs
location
All India, Aligarh
skills
  • Client Relationship Management
  • Issue Resolution
  • Product Knowledge
  • Aftersales Service
  • Client Feedback Collection
Job Description
Role Overview: You will be responsible for ensuring all leads from clients are followed through after the placement of an order. This involves providing regular updates and communication to meet client expectations and deadlines. Additionally, you will provide exceptional after-sales service to existing clients, maintaining proactive communication to address their needs and foster long-term relationships. You will actively collect genuine client feedback to enhance products, services, and overall client experience, implementing improvements based on insights gathered. Resolving client queries promptly and professionally, offering relevant information about the company's products and services as per client requirements, and acting as the primary point of contact for complaints or escalations will also be part of your role. Key Responsibilities: - Ensure all leads from clients are followed through after order placement - Provide exceptional after-sales service to existing clients for continued satisfaction - Actively request and collect genuine client feedback to improve products and services - Understand and resolve client queries with prompt and professional solutions - Offer relevant information about products and services based on client requirements - Act as the primary point of contact for complaints or escalations Qualifications Required: - Previous experience in client relationship management or a similar role - Strong communication and interpersonal skills - Ability to handle and resolve client issues efficiently - Knowledge of products and services to provide relevant information to clients Please note that the job type for this position is full-time with a day shift schedule. The work location is in person. Role Overview: You will be responsible for ensuring all leads from clients are followed through after the placement of an order. This involves providing regular updates and communication to meet client expectations and deadlines. Additionally, you will provide exceptional after-sales service to existing clients, maintaining proactive communication to address their needs and foster long-term relationships. You will actively collect genuine client feedback to enhance products, services, and overall client experience, implementing improvements based on insights gathered. Resolving client queries promptly and professionally, offering relevant information about the company's products and services as per client requirements, and acting as the primary point of contact for complaints or escalations will also be part of your role. Key Responsibilities: - Ensure all leads from clients are followed through after order placement - Provide exceptional after-sales service to existing clients for continued satisfaction - Actively request and collect genuine client feedback to improve products and services - Understand and resolve client queries with prompt and professional solutions - Offer relevant information about products and services based on client requirements - Act as the primary point of contact for complaints or escalations Qualifications Required: - Previous experience in client relationship management or a similar role - Strong communication and interpersonal skills - Ability to handle and resolve client issues efficiently - Knowledge of products and services to provide relevant information to clients Please note that the job type for this position is full-time with a day shift schedule. The work location is in person.
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posted 1 week ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Consultative sales
  • Account management
  • Competitive analysis
  • Product knowledge
  • Client relationship management
  • Program management
  • Contract management
  • Customer service
  • Revenue growth
  • Sales account planning
Job Description
As a Client Success Partner at First Advantage, your role is to work as a member of the Client Success Team in a consultative sales and account management position. Your primary responsibility will be to grow revenue in existing customers through the sales of First Advantage products and solutions within the named accounts assigned to you. To achieve this, you will need to develop and maintain a strategic account plan, deploy necessary resources, and ensure the penetration of FA solutions within your accounts while maintaining the existing revenue base. Collaboration with client care, operations management, and technology teams will be crucial to maintain service levels effectively. Key Responsibilities: - Develop clear and thorough sales account plans, including customer information, industry insights, and specific RISK history. - Track revenue trends, identify sales opportunities, and analyze competitive threats. - Meet or exceed monthly and annual revenue objectives within the defined list of named accounts. - Identify additional products or solutions that First Advantage can offer. - Identify cross-functional resources required to maximize revenue opportunities and penetrate the market with FA products and solutions. - Demonstrate a deep understanding of First Advantage pricing, administrative procedures, and organization to effectively communicate the benefits to customers. - Stay updated on competitor offerings to effectively position First Advantage in the market. - Prepare and deliver quarterly and annual client business reviews. - Document and manage all action/project plans for the assigned client base. - Analyze trends and provide recommendations for potential changes to customer programs. - Maintain knowledge of customers" background screening and occupational health programs. - Establish and maintain strong customer relationships at all levels. - Manage customers with clear communication and needs analysis. - Partner with internal account teams to review program performance. - Manage individual sales activity, pipeline, and revenue forecast, providing regular reporting to your line manager. - Manage customer contractual documentation, including MSAs, Schedule As, Statements of Work, SLAs, and SOPs. - Handle contract renewals and proposal responses to RFPs. - Monitor and report on customer programs. - Log customer contact information on the CRM system, ensuring data integrity. Qualifications: - Education: Bachelor's degree or equivalent experience Work Location: Mumbai / Bangalore Please note that the job follows United States Equal Opportunity Employment guidelines.,
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posted 2 weeks ago
experience4 to 8 Yrs
location
All India, Pune
skills
  • Client Relationship Management
  • Client Interaction
  • Relationship Building
  • Client Satisfaction
  • Issue Resolution
  • Training Development
  • Customized Training Programs
  • Upskilling
  • Crossselling
  • Industry Trends
  • Best Practices
Job Description
As a Client Relationship Manager (CRM) at our company, your primary role will be to strengthen client relationships and manage training & development programs for our clients' staff. You will be responsible for coordinating with clients, understanding their training needs, designing appropriate training solutions, and ensuring effective delivery and client satisfaction. **Key Responsibilities:** - Act as the primary point of contact for all client interactions and relationship management. - Understand client requirements and coordinate the design and delivery of customized training programs. - Plan, schedule, and manage end-to-end training sessions for client staff. - Collaborate with internal trainers and subject matter experts to ensure program effectiveness. - Monitor training outcomes, gather feedback, and prepare reports to track program success. - Maintain long-term relationships with clients by ensuring consistent communication and service quality. - Identify opportunities for upskilling, cross-selling, and improving client satisfaction. - Handle client escalations and ensure timely resolution of issues. - Keep up to date with industry trends and best practices in training and development. **Key Requirements:** - Bachelors or Masters degree in Business Administration, HR, or a related field. - Minimum 4 years of experience in client relationship management. - Preferred from facility or hospitality industry background. In addition to the above, experience in conducting or facilitating corporate training programs and the ability to work independently and collaboratively with cross-functional teams are desirable attributes for this role. If you are passionate about client relationships and have a strong background in client management and training programs, we encourage you to apply for the position of Client Relationship Manager (CRM) by sending your resume to recruiter2@ethiqual.co.in or contacting us at 9225097303. As a Client Relationship Manager (CRM) at our company, your primary role will be to strengthen client relationships and manage training & development programs for our clients' staff. You will be responsible for coordinating with clients, understanding their training needs, designing appropriate training solutions, and ensuring effective delivery and client satisfaction. **Key Responsibilities:** - Act as the primary point of contact for all client interactions and relationship management. - Understand client requirements and coordinate the design and delivery of customized training programs. - Plan, schedule, and manage end-to-end training sessions for client staff. - Collaborate with internal trainers and subject matter experts to ensure program effectiveness. - Monitor training outcomes, gather feedback, and prepare reports to track program success. - Maintain long-term relationships with clients by ensuring consistent communication and service quality. - Identify opportunities for upskilling, cross-selling, and improving client satisfaction. - Handle client escalations and ensure timely resolution of issues. - Keep up to date with industry trends and best practices in training and development. **Key Requirements:** - Bachelors or Masters degree in Business Administration, HR, or a related field. - Minimum 4 years of experience in client relationship management. - Preferred from facility or hospitality industry background. In addition to the above, experience in conducting or facilitating corporate training programs and the ability to work independently and collaboratively with cross-functional teams are desirable attributes for this role. If you are passionate about client relationships and have a strong background in client management and training programs, we encourage you to apply for the position of Client Relationship Manager (CRM) by sending your resume to recruiter2@ethiqual.co.in or contacting us at 9225097303.
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posted 2 weeks ago
experience1 to 5 Yrs
location
Jaipur, Rajasthan
skills
  • Client Relationship Management
  • Wealth Management
  • Financial Analysis
  • Investment Strategies
  • Portfolio Management
  • Financial Products
  • Client Servicing
  • Business Development
  • Market Trends Analysis
Job Description
In this role as a Client Relationship Manager within the Wealth Management department of our financial services firm in Jaipur, you will be instrumental in strengthening existing investment client relationships and garnering referrals. Your responsibilities will include understanding clients" financial objectives, analyzing the financial landscape, recommending suitable products and services, and overseeing the implementation of these recommendations. Your expertise will guide clients through their wealth management journey, aiding them in achieving their financial goals. **Key Responsibilities:** - Cultivate and nurture strong relationships with current clients through consistent communication and personalized service to generate referrals and establish new connections. - Evaluate the micro and macro financial environment to pinpoint opportunities and potential risks affecting clients" portfolios. - Collaborate with internal investment teams to devise tailored investment strategies based on clients" requirements and prevailing market conditions. - Offer recommendations on various wealth management products like mutual funds, P2P investments, Debt products, etc. - Provide exceptional client experiences by promptly addressing inquiries, concerns, and requests. - Regularly monitor and review clients" portfolios, making necessary adjustments to align with their evolving financial objectives. - Stay abreast of industry trends, financial regulations, and market developments that could impact clients" wealth management strategies. - Engage with cross-functional teams to deliver comprehensive financial solutions and ensure seamless service provision. - Actively engage in business development activities, including identifying opportunities for upselling and cross-selling among clients, conducting group presentations, and facilitating new group business closures. **Qualifications Required:** - Total work experience: 1 year (Preferred) This full-time position offers a salary range of 30-40K and is based in Shyam Nagar, Jaipur. Your work location will be in person.,
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posted 2 weeks ago
experience12 to 16 Yrs
location
All India
skills
  • Transaction Banking
  • Trade Finance
  • Cash Management
  • Client Relationship Management
  • Marketing
  • Negotiation
  • Market Intelligence
  • Communication Skills
  • Team Building
  • Conflict Resolution
  • Innovation
  • Risk Management
  • Short Term Lending
  • Deposit Products
  • Decision Making
  • Commitment
Job Description
As a Transaction Banking Manager at Societe Generale, your main responsibility will be to grow the PCM business and NBI for the bank, achieving portfolio/client level profitability in line with budgets. You will interact with clients daily for term deposit & CASA balance mobilization, utilization of loan facilities, and follow up on RFPs responses for MNC clients. Additionally, you will collaborate with product teams, GLBA, Global PCM Sales, and Global RMs, sharing market intelligence for product development purposes. Your role also involves working on credit requests for short-term loans, cross-selling TRA products, and coordinating for credit approvals with GLBA and CPM. You will liaise with other bank teams for client onboarding, account/loan documentation, compliance, and maintain service levels with Middle office and Implementation teams. Furthermore, you will conduct product training & presentations for internal and external clients, look for cross-sell opportunities within Cash Management and other businesses, and collaborate with PCM teams globally to cross-sell the SG network. Ad hoc projects requested by line management, adherence to policies & procedures, and staying updated on regulatory guidelines impacting PCM business are also part of your responsibilities. Qualifications and Experience: - Academic Background: MBA/Postgraduate/CAIIB - Relevant Work Experience: 12-15 years in Transaction Banking, with strong experience in Short Term Lending, Deposit Products, Cash Management, and Client Relationship Management. Experience with Trade Finance is an added advantage. - Track record of major cash management deals with large Indian corporate companies and experience in managing MNC clients. Skills & Competencies Required: - Client Satisfaction and Risk Management - Marketing and Negotiation Skills - Market Intelligence - Strong Communication Skills - Team Building and Synergy - Conflict Resolution - Innovation and Adaptability - Decision Making and Risk Management - Commitment to Continuous Development - Language Skills: English, Hindi - Computer Skills: MS Office, Strong PowerPoint presentation skills About Societe Generale: Societe Generale is a leading financial services group in Europe with a universal banking model focused on sustainable growth and financing the economy. With a presence in 66 countries and 145,700 employees, the Group supports individual clients, large corporates, and institutional investors worldwide. Societe Generale India has been servicing corporates and clients since 1978, offering a wide range of financial solutions in investment banking, global finance, and global markets. The company values diversity and inclusion, encouraging a diverse and inclusive workforce. Join Societe Generale to be part of a dynamic team, driving financial solutions and growth in the banking sector.,
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posted 2 weeks ago
experience13 to 17 Yrs
location
All India
skills
  • Client Relationship Management
  • Interpersonal skills
  • Operations Data Management
  • Hiring Recruitment Support
  • Strong communication
  • Proficiency in Google Sheets Excel
  • CRM tools
  • Analytical mindset
  • Highly organized
Job Description
As an Admin-level Customer Relationship Management (CRM) professional at KineticAge located in Bangalore, your role is crucial in enhancing client engagement, optimizing operations, and contributing to the company's growth. **Key Responsibilities:** - **Client Relationship Management** - Maintain regular communication with clients to address service-related queries, renewals, and feedback. - Proactively engage with clients to ensure high levels of satisfaction and retention. - Collaborate with internal teams to efficiently resolve client issues and provide updates on scheduling and progress tracking. - **Operations & Data Management** - Update and maintain client databases and renewal tracking sheets regularly. - Analyze client data to identify trends, retention opportunities, and operational enhancements. - Prepare and present periodic reports for management review. - **Hiring & Recruitment Support** - Manage the hiring process for various roles within the organization based on evolving needs. - Assist in posting job descriptions, shortlisting candidates, and coordinating interviews. - Maintain hiring trackers and recruitment documentation up to date. **Qualifications Required:** - Bachelor's degree in Business Administration, Commerce, or related field. - 1-3 years of experience in CRM, operations, or admin roles (experience in healthcare or service industry is preferred). - Excellent communication and interpersonal skills. - Proficiency in Google Sheets/Excel and CRM tools. - Strong analytical skills to interpret data and derive actionable insights. - Highly organized with a proactive and ownership-driven approach. At KineticAge, we are dedicated to reshaping how seniors approach health and fitness by offering personalized at-home pain management and fitness programs. Join our multidisciplinary team to empower clients to improve mobility, manage chronic pain, and lead healthier lives from the comfort of their homes. As an Admin-level Customer Relationship Management (CRM) professional at KineticAge located in Bangalore, your role is crucial in enhancing client engagement, optimizing operations, and contributing to the company's growth. **Key Responsibilities:** - **Client Relationship Management** - Maintain regular communication with clients to address service-related queries, renewals, and feedback. - Proactively engage with clients to ensure high levels of satisfaction and retention. - Collaborate with internal teams to efficiently resolve client issues and provide updates on scheduling and progress tracking. - **Operations & Data Management** - Update and maintain client databases and renewal tracking sheets regularly. - Analyze client data to identify trends, retention opportunities, and operational enhancements. - Prepare and present periodic reports for management review. - **Hiring & Recruitment Support** - Manage the hiring process for various roles within the organization based on evolving needs. - Assist in posting job descriptions, shortlisting candidates, and coordinating interviews. - Maintain hiring trackers and recruitment documentation up to date. **Qualifications Required:** - Bachelor's degree in Business Administration, Commerce, or related field. - 1-3 years of experience in CRM, operations, or admin roles (experience in healthcare or service industry is preferred). - Excellent communication and interpersonal skills. - Proficiency in Google Sheets/Excel and CRM tools. - Strong analytical skills to interpret data and derive actionable insights. - Highly organized with a proactive and ownership-driven approach. At KineticAge, we are dedicated to reshaping how seniors approach health and fitness by offering personalized at-home pain management and fitness programs. Join our multidisciplinary team to empower clients to improve mobility, manage chronic pain, and lead healthier lives from the comfort of their homes.
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posted 2 weeks ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • Client Relationship Management
  • Account Management
  • US IT Recruitment
  • Client Services
  • Communication
  • Service Excellence
  • Workforce Planning
  • Organizational Culture
  • Client Satisfaction
  • Problem Resolution
  • Consultation
  • IT services domain
  • Recruitment lifecycle management
  • Performance Metrics Monitoring
  • Account Growth
Job Description
As a Client Relationship Manager/ Account Manager in US IT Recruitment, your role will involve overseeing and nurturing relationships with key clients in the IT services domain such as Cognizant, Capgemini, and Wipro. You will be the primary point of contact, responsible for ensuring client satisfaction, retention, and growth through proactive engagement and solution-oriented support. Key Responsibilities: - Manage the end-to-end recruitment lifecycle, starting from requisition intake to candidate onboarding. - Serve as the primary point of contact for assigned client accounts, maintaining consistent communication and delivering service excellence. - Tailor recruitment strategies based on understanding client hiring needs, workforce planning goals, and organizational culture. - Monitor performance metrics including time-to-fill, quality-of-hire, and client satisfaction, providing regular reporting. - Resolve client concerns promptly and professionally to uphold high levels of satisfaction and retention. - Identify opportunities for account growth by suggesting additional placements, service offerings, or strategic consultation. Qualifications: - Bachelors degree in Business, IT, or a related field. An MBA is preferred for this role. Please note that no additional details about the company were provided in the job description.,
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posted 1 week ago
experience3 to 7 Yrs
location
Haryana
skills
  • Client Relationship Management
  • Advertising
  • Marketing Communications
  • Client Communication
  • Project Management
  • Account Management
  • Budget Management
  • Campaign Delivery
Job Description
As a Client Relationship Manager with experience in the advertising or marketing communications industry, your role will involve acting as the primary liaison between clients and internal teams. You will ensure seamless communication, successful campaign delivery, and long-term client satisfaction by performing the following key responsibilities: - Serve as the main point of contact for assigned clients, managing day-to-day communication and project flow. - Develop a deep understanding of client business goals, brand strategy, and marketing objectives. - Collaborate with creative, strategy, and media teams to deliver effective advertising campaigns. - Prepare and present campaign proposals, performance reports, and post-campaign analyses. - Identify opportunities for account growth through upselling or cross-selling agency services. - Ensure timely delivery of projects while maintaining quality and profitability. - Manage budgets, timelines, and client expectations effectively. - Build and maintain strong, long-term client relationships based on trust and results. - Stay updated with advertising trends, consumer behavior, and competitor activities. Additionally, the job is full-time and permanent, requiring in-person work location.,
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posted 1 week ago
experience3 to 7 Yrs
location
Haryana
skills
  • Client Relationship Management
  • Advertising
  • Marketing Communications
  • Client Communication
  • Project Management
  • Account Management
  • Budget Management
  • Campaign Delivery
Job Description
As a Client Relationship Manager in the advertising or marketing communications industry, your role is crucial in maintaining strong relationships between clients and internal teams. Your responsibilities will include: - Serving as the main point of contact for assigned clients, managing day-to-day communication and project flow effectively. - Developing a deep understanding of client business goals, brand strategy, and marketing objectives to ensure successful campaign delivery. - Collaborating with creative, strategy, and media teams to deliver effective advertising campaigns that align with client objectives. - Preparing and presenting campaign proposals, performance reports, and post-campaign analyses to clients. - Identifying opportunities for account growth through upselling or cross-selling agency services. - Ensuring timely delivery of projects while maintaining quality and profitability. - Managing budgets, timelines, and client expectations effectively to achieve desired outcomes. - Building and maintaining strong, long-term client relationships based on trust and delivering results. - Staying updated with advertising trends, consumer behavior, and competitor activities to provide strategic insights and recommendations. Additionally, this is a full-time, permanent position that requires in-person work location.,
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posted 1 week ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • Client Relationship Management
  • Account Management
  • US IT Recruitment
  • Client Services
  • Workforce Planning
  • Performance Metrics
  • Client Satisfaction
  • Retention Management
  • Proactive Engagement
  • SolutionOriented Support
  • Recruitment Strategies
Job Description
As a Client Relationship Manager/Account Manager in US IT Recruitment, your role involves overseeing and nurturing relationships with key clients like Cognizant, Capgemini, and Wipro in the IT services domain. Your primary responsibility will be to ensure client satisfaction, retention, and growth through proactive engagement and solution-oriented support. Key Responsibilities: - Manage the end-to-end recruitment lifecycle, from requisition intake to candidate onboarding. - Serve as the primary point of contact for assigned client accounts, ensuring consistent communication and service excellence. - Tailor recruitment strategies based on understanding client hiring needs, workforce planning goals, and organizational culture. - Monitor performance metrics such as time-to-fill, quality-of-hire, and client satisfaction, providing regular reporting. - Resolve client concerns with professionalism and urgency to maintain high levels of satisfaction and retention. - Identify opportunities for account growth through additional placements, service offerings, or strategic consultation. Qualifications: - Bachelors degree in Business, IT, or related field (MBA preferred) Please note: No additional details of the company were provided in the job description.,
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posted 1 week ago
experience1 to 5 Yrs
location
Kolkata, West Bengal
skills
  • Customer Service
  • Client Relationship Management
  • Consultative Sales
  • Interpersonal Skills
  • Cold Calling
  • Lead Generation
  • Client Acquisition
  • MS Word
  • MS Excel
  • CRM Tools
Job Description
You will be serving as a primary liaison between clients and internal teams, managing client interactions, resolving inquiries, and supporting potential leads. Your responsibilities will include: - Acting as the main point of contact for a portfolio of clients, establishing and maintaining strong, long-term relationships. - Building a thorough understanding of clients" business objectives, challenges, and needs, and advising accordingly. - Handling both inbound and outbound communications (calls, emails, web chats) with existing clients and prospective leads. - Providing detailed information about services, particularly free counseling offerings, and scheduling appointments for interested clients. - Tracking client engagement, preferences, and feedback to recognize patterns and recommend service enhancements. - Delivering exemplary customer service by promptly addressing and resolving client concerns or issues. - Meeting monthly targets related to client engagement and sign-ups through consultative and persuasive communication. - Preparing and maintaining daily reports on client interactions, lead generation, conversions, and other key metrics. - Maintaining detailed and organized records of all client communications and status updates. Qualifications & Requirements: - Minimum 1 year of international voice process experience, preferably in a US-based sales or customer service environment. - At least 1 year of experience in US sales or client service processes is highly preferred. - Strong verbal and written communication skills. - Prior exposure to cold calling, lead generation, or client acquisition is an advantage. - Proficiency in basic computer applications, including MS Word, Excel, and CRM tools. - Willingness to work night shifts from the office. Competencies & Skills: - Excellent interpersonal skills and emotional intelligence. - Consultative mindset with the ability to understand client needs and position solutions accordingly. - High degree of ownership and accountability. - Analytical orientation, with the capacity to monitor trends in client activity and translate feedback into actionable insights. - Strong organizational skills: able to manage multiple leads and clients efficiently. Work Environment: - Office-based role with night shift timings. - Fast-paced, performance-driven atmosphere. - Target-oriented, with clear metrics for client engagement and sign-up conversions. If you choose to work with us, you will have the opportunity to shape and nurture key client relationships, exposure to both customer support and consultative outreach, a performance-driven culture with clear goals and growth trajectory, as well as professional development and training opportunities. Benefits: - Flexible schedule - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident Fund Please note that this is a full-time, permanent position with the work location being in person.,
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posted 1 week ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • Client Relationship Management
  • Account Management
  • US IT Recruitment
  • Client Services
  • Workforce Planning
  • Performance Metrics
  • Client Satisfaction
  • Retention
  • Proactive Engagement
  • SolutionOriented Support
  • Recruitment Strategies
  • Account Growth
Job Description
Role Overview: As a Client Relationship Manager/ Account Manager in US IT Recruitment, your role will involve overseeing and nurturing relationships with key clients in the IT services domain, such as Cognizant, Capgemini, and Wipro. You will be the primary point of contact, ensuring client satisfaction, retention, and growth through proactive engagement and solution-oriented support. Key Responsibilities: - Manage the end-to-end recruitment lifecycle, from requisition intake to candidate onboarding. - Serve as the primary point of contact for assigned client accounts, ensuring consistent communication and service excellence. - Tailor recruitment strategies based on understanding client hiring needs, workforce planning goals, and organizational culture. - Monitor performance metrics such as time-to-fill, quality-of-hire, and client satisfaction, providing regular reporting. - Resolve client concerns with professionalism and urgency to maintain high levels of satisfaction and retention. - Identify opportunities for account growth through additional placements, service offerings, or strategic consultation. Qualification Required: - Bachelors degree in Business, IT, or related field (MBA preferred),
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posted 2 weeks ago

Client Relationship Manager

Techsharks Internet Services Pvt Ltd
experience3 to 7 Yrs
location
All India, Delhi
skills
  • Sales
  • Client Relationship Management
  • Team Management
  • Business Development
  • Digital Marketing
  • Communication Skills
  • Negotiation Skills
  • Presentation Skills
  • Networking
  • Revenue Target Achievement
  • Market Trends Analysis
Job Description
As a Client Relationship Manager at our office located in Rajouri Garden, New Delhi, you will play a crucial role in driving sales, managing teams, and exceeding revenue targets. If you are a motivated leader with a passion for sales and a strategic mindset, we are looking for someone like you to join our dynamic team. **Key Responsibilities:** - Develop and execute sales strategies to achieve and surpass revenue targets. - Identify and cultivate new business opportunities, building a robust pipeline of potential clients. - Foster and maintain strong relationships with key clients, understanding their needs and proposing effective solutions. - Stay informed about industry trends, digital marketing tools, and emerging technologies. - Collaborate with the marketing team to align sales efforts with overall business objectives. - Prepare and present regular sales reports, providing insights and recommendations to senior management. **Qualifications:** - Proven experience in digital marketing sales or a related role. - Successful track record of meeting and exceeding sales targets. - Leadership skills with the ability to motivate and guide a sales team. - Excellent communication, negotiation, and presentation skills. - Knowledge of industry and market trends. - Proactive, self-motivated, and results-driven. - Strong networking skills to build professional relationships. - Proficiency in English; additional languages are a plus. As a Client Relationship Manager at our office located in Rajouri Garden, New Delhi, you will play a crucial role in driving sales, managing teams, and exceeding revenue targets. If you are a motivated leader with a passion for sales and a strategic mindset, we are looking for someone like you to join our dynamic team. **Key Responsibilities:** - Develop and execute sales strategies to achieve and surpass revenue targets. - Identify and cultivate new business opportunities, building a robust pipeline of potential clients. - Foster and maintain strong relationships with key clients, understanding their needs and proposing effective solutions. - Stay informed about industry trends, digital marketing tools, and emerging technologies. - Collaborate with the marketing team to align sales efforts with overall business objectives. - Prepare and present regular sales reports, providing insights and recommendations to senior management. **Qualifications:** - Proven experience in digital marketing sales or a related role. - Successful track record of meeting and exceeding sales targets. - Leadership skills with the ability to motivate and guide a sales team. - Excellent communication, negotiation, and presentation skills. - Knowledge of industry and market trends. - Proactive, self-motivated, and results-driven. - Strong networking skills to build professional relationships. - Proficiency in English; additional languages are a plus.
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posted 3 days ago

Relationship Officer

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience1 to 2 Yrs
Salary3.0 - 3.5 LPA
location
Sirsa
skills
  • life insurance
  • agency channel
  • banca sales
  • agency
Job Description
Job Title:  Relationship Officer InsuranceSalary: 4LPA + Incentives Experience: 1 to 2 Years (Insurance / BFSI Preferred) Qualification: Graduate (Any Stream) Employment Type: Full-Time, On-Rolls Job Summary: We are hiring a Relationship Officer for Canara HSBC Life Insurance to manage and develop business relationships within assigned bank branches. The ideal candidate should have experience in sales, client handling, and insurance or financial products. Roles & Responsibilities: Handle and manage sales of life insurance products through partner bank branches.Build and maintain strong relationships with bank staff to achieve sales targets.Educate and motivate bank employees on insurance products and benefits.Generate leads, identify prospects, and convert them into customers.Ensure customer satisfaction through timely support and follow-ups.Maintain proper documentation and adhere to company and IRDAI compliance policies. Required Skills: Excellent communication and interpersonal skills.Strong relationship management and negotiation ability.Good knowledge of insurance/financial products.Goal-oriented and self-motivated. Perks & Benefits: Attractive Incentive StructureCareer Growth OpportunitiesTraining & Development Support
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posted 3 days ago

Relationship Officer

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience1 to 2 Yrs
Salary3.0 - 3.5 LPA
location
Ajmer
skills
  • agency
  • agency channel
  • banca sales
  • life insurance
Job Description
Job Title:  Relationship Officer InsuranceSalary: 4LPA + Incentives Experience: 1 to 2 Years (Insurance / BFSI Preferred) Qualification: Graduate (Any Stream) Employment Type: Full-Time, On-Rolls Job Summary: We are hiring a Relationship Officer for Canara HSBC Life Insurance to manage and develop business relationships within assigned bank branches. The ideal candidate should have experience in sales, client handling, and insurance or financial products. Roles & Responsibilities: Handle and manage sales of life insurance products through partner bank branches.Build and maintain strong relationships with bank staff to achieve sales targets.Educate and motivate bank employees on insurance products and benefits.Generate leads, identify prospects, and convert them into customers.Ensure customer satisfaction through timely support and follow-ups.Maintain proper documentation and adhere to company and IRDAI compliance policies. Required Skills: Excellent communication and interpersonal skills.Strong relationship management and negotiation ability.Good knowledge of insurance/financial products.Goal-oriented and self-motivated. Perks & Benefits: Attractive Incentive StructureCareer Growth OpportunitiesTraining & Development Support
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posted 3 days ago

Relationship Officer

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience1 to 2 Yrs
Salary2.5 - 3.5 LPA
location
Rohtak
skills
  • life insurance
  • banca sales
  • agency channel
  • agency
Job Description
Job Title:  Relationship Officer InsuranceSalary: upto 4LPA + Incentives Experience: 1 to 2 Years (Insurance / BFSI Preferred) Qualification: Graduate (Any Stream) Employment Type: Full-Time, On-Rolls Job Summary: We are hiring a Relationship Officer for Canara HSBC Life Insurance to manage and develop business relationships within assigned bank branches. The ideal candidate should have experience in sales, client handling, and insurance or financial products. Roles & Responsibilities: Handle and manage sales of life insurance products through partner bank branches.Build and maintain strong relationships with bank staff to achieve sales targets.Educate and motivate bank employees on insurance products and benefits.Generate leads, identify prospects, and convert them into customers.Ensure customer satisfaction through timely support and follow-ups.Maintain proper documentation and adhere to company and IRDAI compliance policies. Required Skills: Excellent communication and interpersonal skills.Strong relationship management and negotiation ability.Good knowledge of insurance/financial products.Goal-oriented and self-motivated. Perks & Benefits: Attractive Incentive StructureCareer Growth OpportunitiesTraining & Development Support
INTERVIEW ASSURED IN 15 MINS
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