75 Accounting Issues Jobs in Kochi

Role Overview: As a Team Lead in Data Management (APAC shift), you will lead a team responsible for maintaining high-quality reference, pricing, and valuation data critical to investment operations. You will coordinate global handovers, oversee daily data flows, manage team performance, and support ongoing automation and improvement projects. This role requires strong leadership, technical expertise in financial data, and the ability to collaborate across global teams. Key Responsibilities: - Lead, coach, and motivate a team to ensure timely, accurate delivery of data services. - Set objectives, conduct performance reviews, and provide constructive feedback. - Manage team workload, training plans, and professional development. - Foster a collaborative, compliant, and high-performing team culture. - Oversee APAC handovers and liaise with global stakeholders on queries and data exceptions. - Monitor shared mailboxes and manage data requests via case management tools. - Oversee daily data feeds, manual input, and exception handling for pricing and valuation data. - Recalculate Private Equity valuations following events or corporate actions. - Support automation initiatives, system upgrades, and User Acceptance Testing (UAT). - Coordinate resolution of vendor issues impacting client valuation data. - Maintain and validate key regulatory, pricing, and valuation data sets. - Share expertise across the team and perform data quality checks and setup processes. Qualification Required: - Substantial experience in data management (e.g., instrument, pricing, index data) within asset management. - Strong knowledge of OTC derivatives and their valuation methodologies. - Strong understanding of corporate action pricing and event-driven data processes. - Broad-based knowledge of investment products, asset classes, and processes. - Excellent understanding of the impact of data quality on downstream systems and reporting. - Solid understanding of portfolio accounting and client valuation reporting. - Strong Excel skills (formulas, spreadsheets), with proficiency in Word and PowerPoint. - Excellent written and verbal communication skills to liaise with internal stakeholders. - Experience with Aladdin, S&P Markit EDM, T24, and data vendor platforms (Refinitiv Eikon, Bloomberg, ICE, Datascope). - Xceptor Practitioner Certification with hands-on experience configuring live workflows. - Relevant industry certifications (e.g., IOC, IMC). - Proven leadership and team management experience in a data operations environment. Additional Details: The company is located in Kochi and operates in the Investment Operations / Data Services department. The role involves overseeing APAC handovers, collaborating with global stakeholders, and supporting automation projects to enhance data management processes. The team lead is expected to maintain high-quality data services, manage team performance, and ensure compliance in a high-performing team culture.,

As a Junior Analyst in the Accounting Control Team, you will play a crucial role in upholding the integrity of the Aladdin Accounting Book of Record. Your primary responsibilities will revolve around investigating and resolving Quality Control (QC) checks to ensure the accuracy of data for client valuation reporting and performance calculations. You will collaborate with internal teams to validate accounting datasets, prepare periodic valuation reports, and address queries related to Accounting Control activities. Building strong relationships within the team and with other operational areas will be key to your success in this role. Key Responsibilities: - Support the Accounting Control team by completing assigned daily tasks. - Conduct quality control checks on the Aladdin Accounting platform, utilizing dashboards for monitoring. - Assist in preparing datasets for periodic valuation reports with a focus on accuracy and timeliness. - Resolve basic queries and uphold high business control standards. - Adhere to standard processes and procedures to maintain global consistency. - Participate in the review of systems and workflows, providing suggestions for improvements. - Escalate issues beyond agreed standards to Senior Analysts. - Foster positive working relationships with team members and other stakeholders. - Collaborate effectively with internal and external partners. Qualifications Required: - Strong communication skills, both written and verbal. - Excellent problem-solving abilities and keen attention to detail. - Effective organization and prioritization skills. - Willingness to learn and grow professionally. - Proficiency in MS Excel and MS Word. - Interest in the securities or fund management industry is a plus. - Open to feedback, adaptable to change, and driven to enhance performance. - Enjoy working collaboratively within a team environment. - Interested in contributing to an innovative and adaptable team culture. About the Company: The company values individuals who are organized, analytical, and comfortable working with numbers. They seek candidates who are dedicated to delivering quality work, adaptable to changing requirements, and capable of managing tasks efficiently within strict deadlines. A service-oriented mindset, strong teamwork skills, and enthusiasm for learning are highly valued qualities in potential team members.,

Role Overview: You will be leading, mentoring, and managing a team to deliver high-quality data services, ensuring SLA adherence, resolving escalations, and serving as a key liaison with global teams and external partners. Your responsibilities will include monitoring and managing data inboxes, overseeing daily operations, recalculating Private Equity valuations post-corporate events, supporting system upgrades and automation initiatives, coordinating client valuation data workflows, maintaining regulatory and pricing/valuation data, and sharing domain expertise. Key Responsibilities: - Lead, mentor, and manage a team to deliver high-quality data services - Serve as key liaison with global teams and external partners - Monitor and manage data inboxes and respond to requests via case management tools - Oversee daily operations such as data feeds, pricing input, exception reporting, and manual interventions - Recalculate Private Equity valuations post-corporate events - Support system upgrades, automation initiatives, and conduct UAT/testing efforts - Coordinate client valuation data workflows and manage vendor issue resolution - Maintain and validate regulatory and pricing/valuation data - Share domain expertise and perform data setup, onboarding, and quality assurance Qualifications Required: - Prior, substantial experience managing instrument, pricing, index, or related data in an asset management environment - Deep understanding of data quality implications and how errors propagate downstream - Strong familiarity with OTC derivatives and their valuation frameworks - Experience in corporate action pricing and event processing - Sound knowledge of investment products, portfolio accounting, and valuation reporting - Hands-on experience with systems such as Aladdin, S&P (Markit) EDM, T24 - Practical exposure to data vendors (e.g., Refinitiv Eikon & Datascope, Bloomberg, ICE) - Xceptor Practitioner certified, with real-world configuration exposure in a live environment - Advanced skills in MS Excel (formulas, macros, VBA, Power Query) - Proficiency in SQL or similar data manipulation/query languages - Experience working on data-centric transformation projects Company Details: N/A,

You will be responsible for ensuring the accurate and timely delivery of accounting services across various functions such as onboarding, instrument setup, change management, reconciliations, and query resolution. This role will require strong coordination with internal stakeholders, a deep understanding of portfolio accounting, and a proactive approach to service improvements, automation, and operational risk management. **Key Responsibilities:** - Ensure accurate application of accounting methodology during client onboarding and mandate restructures, including system configuration (Aladdin, VRS, Performance architecture). - Ensure correct accounting methodology is applied during new instrument setup within defined SLAs. - Support sensitive clients with bespoke accounting service offerings. - Draft and manage detailed change requests related to BAU or Non-Core projects. - Provide accurate, timely responses to RFPs and due diligence queries. - Reconcile client accounting records with third parties where required. - Resolve complex accounting queries from internal and external stakeholders. - Represent Accounting Services in relevant platform change groups. - Maintain strong business controls and ensure compliance with operational policies. - Continuously improve systems, workflows, and automation opportunities. - Identify training needs and contribute to team knowledge development. - Escalate issues beyond service thresholds to the Team Leader appropriately. - Build and manage effective relationships with internal clients, external partners, and other operational teams. - Take ownership of escalated issues and drive effective, long-term solutions. **Qualifications Required:** - Strong portfolio accounting experience, ideally within the Securities or Fund Management industry. - Good knowledge of Aladdin, VRS, or similar performance and accounting systems. - Excellent interpersonal and communication skills (both written and verbal). - Strong client service orientation and stakeholder management skills. - Proactive problem solver with a high level of attention to detail. - Strong organizational and prioritization skills; able to manage workload independently. - Advanced MS Excel and solid MS Word skills. - Demonstrated understanding of operational risk in accounting processes. - Experience drafting and managing change requests or project participation. - Experience working with sensitive/high-value clients or bespoke client solutions. - Achieved appropriate Training & Competency qualifications (e.g., IAQ or equivalent). **About UST:** UST is a global digital transformation solutions provider. With over 30,000 employees in 30 countries, UST partners with clients to embed innovation and agility into their organizations, making a real impact through transformation. Powered by technology and inspired by people, UST aims to build for boundless impact, touching billions of lives in the process.,

In this role at EY, you will have the opportunity to work in the Structured Finance Team focusing on transactions involving Commercial Mortgage-Backed Securities (CMBS). Your primary responsibility will be to perform agreed-upon procedures to assist clients in successfully executing securitization transactions. This will involve daily interaction with front-office investment banking clients, reviewing loan documents and data, creating collateral stratification tables, and ensuring accuracy and completeness of offering documents. You will need to multitask, work under pressure to meet deadlines, articulate issues clearly, and collaborate effectively with team members. Key Responsibilities: - Perform agreed-upon procedures to support clients in executing securitization transactions - Interact with front-office investment banking clients on a daily basis - Review loan documents and data, recalculating fields, and running exception reports - Create collateral stratification tables for assessing loan pool characteristics - Verify accuracy, completeness, and conformity of information in offering documents - Multitask and work under pressure to meet strict deadlines - Communicate issues clearly and effectively with seniors - Collaborate with team members as part of the team To qualify for this role, you must have: - Bachelor's degree in Accounting, Finance, Economics, or related discipline with approximately 2 years of relevant work experience; MBA or equivalent preferred - Excellent prioritization skills and commitment to meeting client deadlines - Strong communication skills for report writing, client presentations, and interactions - Proficiency in MS Office, including Excel, Word, and PowerPoint - Flexibility to work beyond standard hours when necessary - Willingness to work in shifts based on the role Additionally, having prior experience in structured finance is desirable.,

In this role at EY, you will have the opportunity to work in the Structured Finance Team focusing on transactions involving Commercial Mortgage-Backed Securities (CMBS). Your primary responsibility will be to perform agreed-upon procedures to assist clients in successfully executing securitization transactions. This will involve daily interaction with front-office investment banking clients, reviewing loan documents and data, creating collateral stratification tables, and ensuring accuracy and completeness of offering documents. You will need to multitask, work under pressure to meet deadlines, articulate issues clearly, and collaborate effectively with team members. Key Responsibilities: - Perform agreed-upon procedures to support clients in executing securitization transactions - Interact with front-office investment banking clients on a daily basis - Review loan documents and data, recalculating fields, and running exception reports - Create collateral stratification tables for assessing loan pool characteristics - Verify accuracy, completeness, and conformity of information in offering documents - Multitask and work under pressure to meet strict deadlines - Communicate issues clearly and effectively with seniors - Collaborate with team members as part of the team To qualify for this role, you must have: - Bachelor's degree in Accounting, Finance, Economics, or related discipline with approximately 2 years of relevant work experience; MBA or equivalent preferred - Excellent prioritization skills and commitment to meeting client deadlines - Strong communication skills for report writing, client presentations, and interactions - Proficiency in MS Office, including Excel, Word, and PowerPoint - Flexibility to work beyond standard hours when necessary - Willingness to work in shifts based on the role Additionally, having prior experience in structured finance is desirable.,

As an AM/Manager Oracle Procurement / SCM in EY's Financial Accounting Advisory Services team, you will be a part of a diverse and globally connected powerhouse that aims to shape your future with confidence. Your role will involve determining, monitoring, and disclosing financial and nonfinancial insights for stakeholders, addressing the CFO's agenda, and providing insight and services to support compliance with evolving financial requirements. Your key responsibilities will include: - Specializing in Oracle Fusion Procurement / SCM modules and working closely with clients to make strategic and operational decisions - Being a trusted business advisor with a strong Oracle Cloud ERP implementation background - Working as part of a team of problem solvers to help clients solve complex business issues from strategy to execution To qualify for this role, you must have: - A bachelor's degree in a relevant subject such as business, finance, computer science, or engineering - 2-3 implementations of Oracle Fusion and 5-10 years of relevant experience - Knowledge in the implementation of Procurement / SCM modules in Oracle Fusion - Ability to configure, test, and suggest best practices for Oracle Fusion Procurement / SCM - Willingness to travel within the Middle East and worldwide as project requirements dictate Additionally, candidates with a track record with a leading consulting firm will be preferred. EY is committed to building a better working world by creating new value for clients, people, society, and the planet while building trust in capital markets. With a focus on data, AI, and advanced technology, EY teams help shape the future with confidence and develop solutions for pressing issues. Join EY to be part of a diverse and inclusive culture where continuous learning, transformative leadership, and success defined by you are encouraged.,

We are looking for a Billing Coordinator to handle billing operations, prepare accurate invoices, and ensure timely payments. The ideal candidate should have strong attention to detail, good communication skills, and experience with billing or accounting software. Key Responsibilities: Prepare and send client invoices on time. Verify billing details for accuracy and completeness. Maintain billing records and update accounting systems. Follow up on outstanding payments and resolve billing issues. Work with finance and project teams to ensure correct billing data. Generate basic billing and payment reports. Qualifications: Bachelors degree in Accounting, Finance, or related field. 13 years of experience in billing or accounts receivable. Knowledge of MS Excel and accounting software (e.g., QuickBooks, SAP). Strong attention to detail and organizational skills. Good communication and teamwork abilities. Employment Type: Full-Time Experience: 13 years Industry: Accounting / Finance / Professional Services Salary: Lucrative About the Company:We are a growing organization that values accuracy, teamwork, and efficiency. We offer a supportive work environment and opportunities for career growth.

Role Overview: You will be the Client Reporting & Accounting Service Management Lead, responsible for managing and overseeing the Client Reporting & Accounting Service Management function. Your role will involve driving operational excellence, fostering stakeholder relationships, and ensuring the highest standards of client service delivery across global locations. Key Responsibilities: - Lead and oversee the Client Reporting & Accounting Service Management function to ensure all deliverables meet service and quality standards. - Set team objectives, conduct performance appraisals, and provide ongoing mentoring and development for team members. - Serve as a senior escalation point for complex issues and operational challenges across the reporting and accounting functions. - Maintain strong stakeholder relationships between the Business, Client Reporting, and Accounting Service teams. - Identify operational risks, control gaps, and process inefficiencies, proposing appropriate mitigation actions. - Work closely with upstream and downstream operational teams to ensure smooth handoffs and alignment on service standards. - Maintain up-to-date knowledge of regulatory requirements impacting fund reporting and accounting functions. Qualification Required: - 8+ years of experience in Fund Administration, Fund Accounting, or Client Reporting within the Asset Management or Fund Services industry. - Proven leadership experience managing cross-functional teams or service delivery units. - Strong understanding of fund structures, NAV production, and accounting/reporting processes. - Exceptional stakeholder management and client relationship skills, with the ability to engage at senior levels. - Excellent communication and presentation skills, both written and verbal. - Proficiency in Microsoft Office tools, particularly Excel (pivot tables, lookups) and Word. - Strong organisational and prioritisation abilities, capable of managing multiple priorities under pressure. - Experience producing and analysing KPIs, MIS, and service performance metrics. Company Additional Details: Not available.,

In this role at EY, you will join the Assurance Team as an Advanced Associate. You will be responsible for carrying out routine substantive and controls-based procedures from the GDS India offices to support various Global client serving assurance teams primarily in the Americas & European countries. You will have the opportunity to work virtually or directly with engagement teams across Americas and Europe, gaining knowledge of international accounting and assurance principles. **Key Responsibilities:** - Deliver high-quality deliverables on assurance related tasks in compliance with EY Global methodology. - Demonstrate basic understanding of industry sectors and be aware of technical issues or assurance risks. - Interact regularly with the global engagement team and develop productive working relationships. - Contribute ideas for improvement by comparing efficiency of review procedures across different clients. - Uphold EY's ethical and professional standards, including data confidentiality. - Participate in calls with EY Onshore teams. - Develop knowledge of EY technology and tools to enhance service delivery and share knowledge within the team. **Qualifications Required:** - B.Com Graduates with 1 - 2 years of relevant experience in financial accounting and assurance concepts. - ACCA / CPA fresher. **Additional Details:** EY Global Delivery Services (GDS) is a dynamic and global delivery network operating in six locations worldwide, including India. You will have the opportunity to collaborate with EY teams on exciting projects and work with well-known brands globally. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the key aspects that define the work environment at EY. Join EY and be part of a team that aims to build a better working world, creating long-term value for clients, people, and society, while fostering trust in the capital markets. Through assurance, consulting, and various other services, EY teams strive to find new answers to the complex issues facing the world today.,

You are an experienced Audit Manager who will be leading and managing audit, accounts, and taxation assignments at our Vyttila, Kochi office. Your responsibilities will include direct client handling, reviewing team work, and ensuring high standards of compliance and reporting. - Lead and manage statutory audits, tax audits, and internal audits - Review financial statements, audit working papers, and tax computations - Handle Income Tax, GST, and TDS compliances, and guide the team on complex issues - Plan and allocate work to article assistants and junior staff, and review their output - Interact with clients, resolve queries, and provide value-added advisory inputs - Ensure adherence to timelines, quality standards, and regulatory requirements Qualifications Required: - Minimum 3 years of experience in audit, accounts, and taxation - At least 1 year of experience in an audit firm is mandatory,

Role Overview: As an Audit Lead, you will be responsible for independently managing the finalization of accounts and overseeing end-to-end client audits. Your role will involve direct coordination with clients and auditors to ensure timely and high-quality audit outcomes. Additionally, you will be mentoring audit teams and driving process improvements. Key Responsibilities: - Independently manage the finalization of accounts and execution of client audits. - Lead, guide, and mentor audit teams to ensure accuracy and high-quality deliverables. - Plan, schedule, and conduct audits of financial and operational processes, ensuring compliance with applicable laws, regulations, and internal policies. - Identify potential risks and provide actionable recommendations to strengthen internal controls and improve operational efficiency. - Prepare detailed audit reports and present findings to clients; follow up on implementation of recommendations. - Ensure all audits adhere to professional standards, regulatory requirements, and company policies. - Collaborate with cross-functional teams to resolve audit-related issues and enhance audit readiness. Qualifications: - Education: - CA Final (with Articleship) - CA Inter or pursuing CA - Fully qualified Chartered Accountant (CA) - Experience: - Minimum 3 years of Articleship experience (for CA candidates) Skills & Competencies: - Strong understanding of auditing standards, procedures, and best practices - Excellent analytical and problem-solving skills - Proven ability to lead audit engagements and manage teams effectively - Proficient in Microsoft Excel, audit tools, and Microsoft Office Suite - Strong communication and presentation skills - High attention to detail and clarity in work deliverables - Ability to manage multiple priorities, work independently, and meet deadlines Additional Details: The company provides benefits such as health insurance and Provident Fund. The work location is in person. (Note: Job types include Full-time, Permanent),

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. **Role Overview:** As an Assurance Senior Associate Experience Management at EY, you will be responsible for effective resource scheduling on scheduling tools, ensuring compliance with resource management guidelines, processes, and protocols. **Key Responsibilities:** - Work as a subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams. - Collaborate with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plans on classified accounts/clients. - Proactively identify staffing challenges and provide customized scheduling solutions. - Ensure consistent adherence to staffing guidelines within the resource management and Service Delivery teams. - Timely and accurately update resource schedules on the scheduling tools. - Optimize resource utilization through effective scheduling strategies. - Supervise and review the execution of resource management and deployment procedures by EY GDS Associates/advanced associates. - Provide training and development opportunities for EM associates. - Identify and prioritize opportunities for process improvement/re-engineering. - Establish a robust business continuity framework for yourself and the team. - Develop strong working relationships with GDS Service Delivery Managers/Seniors and experience management/resource management teams onshore. **Qualifications Required:** - Graduates with 3-6 years of post-qualification experience, preferably in resource management, scheduling, and staffing concepts. - Exposure to short-term and long-term resource planning will be an added advantage. - Proficiency in using MS Office. - Interest in business and commerciality. **Additional Details:** EY Global Delivery Services (GDS) is a dynamic and truly global delivery network with locations in Argentina, China, India, the Philippines, Poland, and the UK. GDS collaborates with EY teams worldwide, offering fulfilling career opportunities across all business disciplines. You will have the chance to work on exciting projects with well-known brands globally and benefit from continuous learning and a diverse and inclusive culture. Join EY to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide, working with leading businesses across various industries. EY is dedicated to building a better working world, creating long-term value for clients, people, and society, and fostering trust in the capital markets. Through trust, assurance, and transformative leadership, EY teams in over 150 countries help clients grow, transform, and operate while asking better questions to address the complex issues of today's world.,

Role Overview: As a Product Consultant at Linways, you will have a crucial role in managing and assuring the quality of the company's products. Your primary responsibility will be to gather valuable feedback from customers, provide product support, configure Linways products according to customer requirements, and resolve any issues efficiently. You will work closely with the Engineering Team and customers to ensure a high-quality learning experience. Your problem-solving skills, communication abilities, and passion for helping customers will be essential in driving innovation and maintaining the best quality promise of Linways products. Key Responsibilities: - Learn Linways products and stay updated with the latest features - Conduct product testing before launches to ensure smooth operation and quality - Inform customers about new features and provide necessary training - Identify and assess customer needs to achieve satisfaction - Build sustainable relationships of trust through effective communication - Provide accurate and complete information to users, configure Linways products as needed - Handle complaints, offer appropriate solutions within time limits, and follow up for customer satisfaction - Maintain records of customer interactions, process accounts, and file documents - Follow communication procedures, guidelines, and company policies Qualifications Required: - Preference for bachelor's/master's degrees in BCA/MCA, B.Tech/M.Tech, BBA/MBA, or M.Sc. - Strong problem-solving ability - Excellent communication, writing, and presentation skills - Excitement to help customers and passion for providing high-quality education - Strong phone contact handling skills and active listening - Customer orientation with the ability to adapt/respond to different characters appropriately,

Role Overview: As a Procurement Engineer, your main responsibility will be to manage the sourcing, negotiation, and purchasing of materials, equipment, and services for construction and interior projects. Your attention to detail and proactive approach will ensure cost-effectiveness, timely delivery, and adherence to company quality standards. You will play a crucial role in maintaining strong vendor relationships to support project success. Key Responsibilities: - Identify, evaluate, and select reliable suppliers and subcontractors based on quality, cost, and delivery performance. - Prepare and process purchase orders and requisitions for materials, tools, and equipment. - Review and analyze project requirements, drawings, and BOQs to determine material specifications and quantities. - Negotiate pricing, terms, and delivery schedules with vendors to achieve optimal cost and efficiency. - Coordinate with project, engineering, and accounts teams to ensure material availability as per site requirements. - Track and monitor the status of purchases and deliveries, resolving any supply chain issues or delays. - Maintain procurement records, vendor databases, and cost analysis reports. - Ensure compliance with company procurement policies and quality standards. - Assist in budget preparation, cost estimation, and inventory control. - Evaluate supplier performance periodically and recommend improvements. Qualifications Required: - Bachelor's degree in Engineering or related field. - Proven experience in procurement, purchasing, or supply chain management. - Strong negotiation and communication skills. - Proficiency in MS Office and procurement software. - Knowledge of construction materials and processes. - Ability to work well under pressure and meet deadlines. (Note: No additional details about the company were present in the job description),

As an employee at EY, you will be part of a globally connected powerhouse of diverse teams. Your role will involve handling adhoc requests with a quick turnaround and managing multiple clients without deviating from agreed SLAs. You will apply your experience and judgment to perform analysis, identify inconsistencies, and abnormalities. Additionally, you will be responsible for preparing and processing the final settlement of separated staff for clients, maintaining employee leave records, leave calculation, and leave rules. You will also maintain employment records and handle HR-related queries individually. Building relationships with clients, handling client calls, and demonstrating team-leading skills are key aspects of the role. Key Responsibilities: - Handling adhoc requests with a quick turnaround - Managing multiple clients without deviation from agreed SLAs - Performing analysis to identify inconsistencies and abnormalities - Preparing and processing final settlement of separated staff - Maintaining employee leave records and leave calculation/rules - Maintaining employment records and handling HR-related queries - Building relationships with clients - Handling client calls - Demonstrating team-leading skills Qualifications Required: - Any graduate (Preferably with Finance/Accounting Background) In addition to the responsibilities mentioned above, proficiency in MS Office/Excel is essential. You will contribute towards process improvements and efficiency enhancements. Technical skills requirements include experience with an HCM tool, preferably Ramco HCM. EY is dedicated to building a better working world by creating new value for clients, people, society, and the planet, while fostering trust in capital markets. Utilizing data, AI, and advanced technology, EY teams help clients shape the future with confidence and address the most pressing issues of today and tomorrow. With a full spectrum of services in assurance, consulting, tax, strategy, and transactions, EY teams operate in more than 150 countries and territories, supported by sector insights, a globally connected network, and diverse ecosystem partners.,

As a Customer Service Representative at our company, your role will involve managing and supporting our online customers to ensure a smooth and positive customer experience. Your dedication and customer-focused approach will be key in addressing inquiries, providing solutions, and maintaining strong communication across all channels. Key Responsibilities: - Provide exceptional customer service through phone calls, emails, and live chats. - Address customer inquiries, resolve complaints, and ensure a high level of satisfaction. - Manage and update customer accounts with accuracy and attention to detail. - Handle online customer follow-up and after-sales service. - Maintain clear and accurate records of all customer interactions, issues, and feedback. - Collaborate with internal teams to improve customer experience and support overall operations. - Ensure timely responses and professional communication at all times. - Identify recurring issues and provide insights for continuous service improvement. Qualifications Required: - Excellent communication skills both verbal and written. - Strong problem-solving abilities and a customer-first mindset. - Ability to multitask, prioritize, and manage time effectively. - Basic computer proficiency and familiarity with online communication tools. - Previous experience in customer service or a similar role is an advantage. - Positive attitude, patience, and the ability to stay calm under pressure.,

As an Audit Lead, you will be responsible for independently managing the completion of accounts and overseeing comprehensive client audits from start to finish. Your role will involve direct interaction with clients and audit teams to ensure the timely delivery of high-quality audit results. Additionally, you will have the opportunity to mentor team members and drive continuous improvements in audit processes. Key Responsibilities: - Take full ownership of finalizing accounts and executing client audits independently. - Lead and mentor audit teams to ensure accuracy, thoroughness, and quality in deliverables. - Plan, schedule, and perform audits on financial and operational processes, ensuring adherence to laws, regulations, and internal policies. - Identify risks and offer practical recommendations to enhance internal controls and operational efficiency. - Prepare detailed audit reports, present findings to clients, and track the implementation of corrective actions. - Ensure compliance with professional auditing standards, regulatory requirements, and company policies. - Work collaboratively with cross-functional teams to address audit issues and improve audit readiness. Qualifications: - Education: CA Final (with Articleship completed) / CA Inter or currently pursuing CA - Experience: Minimum of 3 years of Articleship experience for CA candidates. Skills & Competencies: - Deep knowledge of auditing standards, procedures, and industry best practices. - Strong analytical and problem-solving abilities. - Proven experience in leading audit engagements and managing audit teams. - Proficiency in Microsoft Excel, audit software, and the Microsoft Office Suite. - Excellent communication and presentation skills. - Detail-oriented with a focus on clarity and quality of work. - Ability to manage multiple tasks independently and meet deadlines effectively. Please note that the job types for this position are Full-time and Permanent. As an Audit Lead, you will be responsible for independently managing the completion of accounts and overseeing comprehensive client audits from start to finish. Your role will involve direct interaction with clients and audit teams to ensure the timely delivery of high-quality audit results. Additionally, you will have the opportunity to mentor team members and drive continuous improvements in audit processes. Key Responsibilities: - Take full ownership of finalizing accounts and executing client audits independently. - Lead and mentor audit teams to ensure accuracy, thoroughness, and quality in deliverables. - Plan, schedule, and perform audits on financial and operational processes, ensuring adherence to laws, regulations, and internal policies. - Identify risks and offer practical recommendations to enhance internal controls and operational efficiency. - Prepare detailed audit reports, present findings to clients, and track the implementation of corrective actions. - Ensure compliance with professional auditing standards, regulatory requirements, and company policies. - Work collaboratively with cross-functional teams to address audit issues and improve audit readiness. Qualifications: - Education: CA Final (with Articleship completed) / CA Inter or currently pursuing CA - Experience: Minimum of 3 years of Articleship experience for CA candidates. Skills & Competencies: - Deep knowledge of auditing standards, procedures, and industry best practices. - Strong analytical and problem-solving abilities. - Proven experience in leading audit engagements and managing audit teams. - Proficiency in Microsoft Excel, audit software, and the Microsoft Office Suite. - Excellent communication and presentation skills. - Detail-oriented with a focus on clarity and quality of work. - Ability to manage multiple tasks independently and meet deadlines effectively. Please note that the job types for this position are Full-time and Permanent.

As a Customer Relations Associate, your role involves establishing, managing, and nurturing strong relationships with customers. Your responsibilities include: - Serving as the primary point of contact for customers, addressing inquiries, requests, and concerns professionally and courteously. - Providing accurate information on products, services, and policies with clarity and transparency. - Managing customer escalations and grievances, ensuring timely resolution and effective follow-up. - Identifying customer issues and redirecting queries to respective departments for appropriate action. - Maintaining comprehensive records of customer interactions and feedback in CRM or internal databases. - Coordinating with internal teams like Sales, Operations, Accounts, and Technical Support for prompt and accurate responses to customer needs. - Ensuring adherence to company communication protocols and service standards in all customer interactions. - Proactively identifying opportunities to improve customer satisfaction and suggesting process enhancements. - Upholding a professional demeanor and positively representing the organization in all customer engagements. Key Requirements: - Bachelor's degree in any discipline, preferably in Business Administration, Communication, or a related field. - Minimum 2 years of experience in customer service, client relations, or direct customer support. - Excellent verbal and written communication skills in English; proficiency in additional regional languages is an advantage. - Strong interpersonal, analytical, and problem-solving skills with a consistent customer-centric approach. - Proven ability to manage multiple customer queries and escalations while maintaining service quality and professionalism. - Demonstrated patience, empathy, and professional conduct in handling diverse customer situations. In this role, you will contribute to building long-term customer satisfaction and loyalty by providing exceptional customer experiences through clear communication, proactive problem management, and efficient coordination with internal departments. Please note that the job type is full-time and permanent, with benefits like health insurance and provident fund. The work location is in person at Kochi, Kerala, so reliable commuting or planning to relocate before starting work is required. As a Customer Relations Associate, your role involves establishing, managing, and nurturing strong relationships with customers. Your responsibilities include: - Serving as the primary point of contact for customers, addressing inquiries, requests, and concerns professionally and courteously. - Providing accurate information on products, services, and policies with clarity and transparency. - Managing customer escalations and grievances, ensuring timely resolution and effective follow-up. - Identifying customer issues and redirecting queries to respective departments for appropriate action. - Maintaining comprehensive records of customer interactions and feedback in CRM or internal databases. - Coordinating with internal teams like Sales, Operations, Accounts, and Technical Support for prompt and accurate responses to customer needs. - Ensuring adherence to company communication protocols and service standards in all customer interactions. - Proactively identifying opportunities to improve customer satisfaction and suggesting process enhancements. - Upholding a professional demeanor and positively representing the organization in all customer engagements. Key Requirements: - Bachelor's degree in any discipline, preferably in Business Administration, Communication, or a related field. - Minimum 2 years of experience in customer service, client relations, or direct customer support. - Excellent verbal and written communication skills in English; proficiency in additional regional languages is an advantage. - Strong interpersonal, analytical, and problem-solving skills with a consistent customer-centric approach. - Proven ability to manage multiple customer queries and escalations while maintaining service quality and professionalism. - Demonstrated patience, empathy, and professional conduct in handling diverse customer situations. In this role, you will contribute to building long-term customer satisfaction and loyalty by providing exceptional customer experiences through clear communication, proactive problem management, and efficient coordination with internal departments. Please note that the job type is full-time and permanent, with benefits like health insurance and provident fund. The work location is in person at Kochi, Kerala, so reliable commuting or planning to relocate before starting work is required.

You will be responsible for the following tasks: - Assisting with the setup and management of Windows Server and Active Directory (AD) - Helping maintain user accounts, group policies (GPO), DNS/DHCP - Supporting NAS storage systems (QNAP/Synology) user access, folders, and backups - Monitoring and reporting on backup health and DLM (Data Lifecycle Management) practices - Providing first-level support to end users for hardware, network, and software issues - Supporting the deployment of design software - Assisting in configuring and maintaining Fortinet firewalls and inter-office VPN connectivity - Maintaining IT asset logs, documentation, and SOPs - Coordinating with vendors or remote support teams as needed Qualifications required for this role are as follows: - Diploma/BSC/BCA/B.Tech in Computer Science, IT, Electronics or Equivalent - Optional but beneficial certifications: CCNA, Comp TIA Network+, MTA (Windows Server) The company uses the following tools and technologies: - Windows Server 2022/2025 - Active Directory, DNS, DHCP, Group Policy - Fortinet FortiGate firewall - QNAP NAS - Engineering design software environments - Remote support tools: Any Desk, Team Viewer, Ultra viewer - Basic ticketing & documentation tools Please note that basic knowledge of IP networking, familiarity with Windows OS, PC setup and troubleshooting, understanding of basic server concepts, interest or exposure to firewalls and network storage systems, effective communication skills, and the ability to work under guidance are essential for this role. A willingness to learn and take initiative in a small team environment is also required.,