678 Administration Other Jobs in Mumbai

Job Purpose Assist the Manager in executing the engineering projects including Greenfield/Brownfield projects within the planned timelines Provide technical support in civil domain to ensure effective execution of projects Coordinate with Plants for collation of data and other inputs to aid in analysis for design of appropriate solutions  Business Responsibility Areas Project Management Budgeting, tendering and award of contracts for small to medium scale projects including Civil, PEB and conventional structural factory building. Review and monitor the execution of work as per the engineering standards Reporting project updates, milestones and potential risks to the project manager and key stakeholders. Monitor adherence to timelines by Vendors/Contractors Observe safety/ EHS and quality guidelines while execution Observe the applicable engineering standards Ensure compliance with quality system, completion/updation of documents/ drawings during execution of work Provide support to other team members as per various interface requirements. Evaluate and test the equipment before delivery, after installation and before commissioning  Engineering Support to Plants Assist in providing support to plants and other functions for improvements, solving problems and implementing engineering standards Collaborate with plant personnel on assigned projects  Engineering Standards Assist in preparation, technical review and finalization of engineering standards Assist in implementation of engineering standards across plants   Departmental Administration Assist in execution of assigned capital expenditure projects ensuring adherence to timelines and no budget overruns. Assist in providing inputs for preparation of overhead budget Collect the required data for floating enquiries to vendors Prepare departmental reports Job Location : Mumbai / Ankleshwar

Making processes, checklists, workflows, quality standards, documentation and reports for Admin Explaining checklists and workflows to all external personnel and receptionists and monitoring work as per the given standards Working on day-to-day administration & innovating various ways to reduce administration cost. Keeping close watch on facility cleanliness and getting work done from house-keeping personnel Administering that the receptionists (Front desk executives) are following the protocol and policies for guests (greeting, asking whom to visit, making comfortable, asking for refreshment, connecting to the right person, taking message in absence of right person, giving message, allowing visitor inside only with a company employee (unless repetitive), displaying welcome visitor name (if big party), making arrangement for disposal of any bags / baggage, keeping place tidy, arranging for discussion room if Required, taking visiting card, asking the call back time etc Monitoring that all employees have company provided identity cards Keeping complete track various vendor performance along with grade AAA, ABA, BAB etc based on Quality, Cost & Reliability Finding alternate third parties for outsourcing as a back-up for the current vendors Giving feedback to the vendors / service providers on performance of their personnel Keeping safe the keys of lockers. Keeping duplicate keys of important lockers Tagging equipment and keeping the list ready Supporting all meeting requirements by ensuring lights, electricity, projector, markers, white-board etc Working on all arrangements for events and coordinating with related vendors Ensuring all arrangement for travelling of team within and outside the city Keeping in contact good hotels for guests stay. Working out on a discount deal with them Maintaining office related petty cash expenses and maintaining report of admin expenses Overseeing IT related day to day work. If required, calling the external vendor personnel Tracking IT vendor performance on the basis of TAT of Issue logged till Issue closed and total down hours Keeping all electricity, phone, stationary etc bills and keeping a track of AMC contracts and their renewals Monitoring AC, EPBAX, PC, Antivirus, Fire, warehouses etc AMC and service levels and managing CCTVs for PAN India Locations Allocating New connections for new joinees, email and phone access, firewall access Distributing the stationary and other day to day things to office and godown Getting the Maintenance work done within the shortest span of time or at the most convenient time (electricity, carpenter, electricity, plumbing)

Admin Executive Educational Qualification GraduateWork Experience 1-2 YearsSKILL SETS REQUIREDMandate Experience in handling admin, facilities management, transport, Team oriented, highly motivated && willing to perform at stretch levels Facilities management, Transport management, Preventivemaintenance, Employee Communication, Audit && compliance related tofacility management Preferred Shift timings Morning && Night shift (Rotataional) Prior work experience in MNC administration is a must. Must have handled 24X 7 Operations Candidate from Large BPO, Background verification or Service Industrypreferred ROLES && RESPONSIBILITIES To execute various admin functions including housekeeping services, security, transport, cafeteria. Monitor vendors and service providers performance regularly to ensure quality of service/ deliverywithin specified timelines. Ensure compliance to statutory norms and requirements required for smooth functioning ofservices. Execute Audit related requirements as assigned by Sr. Executive.

Dear Candidate,Designation:- HR Manager  Experience: - 2 + years Location:-  Mumbai (Andheri)Budget: Not a constraint for the right candidate Key Responsibilities:Recruitment & Talent Management: Manage full recruitment cycle for all positions Develop and implement retention strategies Coordinate with department heads for manpower planning Maintain relationships with employment agencies and job portals Conduct induction programs for new joinersEmployee Relations & Engagement: Define company values and translate them into working culture Handle employee grievances and conflict resolution Implement employee engagement initiatives Manage performance management systems Coordinate training and development programs Maintain positive industrial relations Security management, canteen, housekeeping, 5s initiatives etcCompliance & Administration: Ensure compliance with labor laws and regulations Manage payroll processing and benefits administration Maintain HR documentation and employee records Handle statutory compliance (PF, ESI, labor law registers) Conduct HR audits Formulate and implement HR policies and procedures Note:-   Your resume was seen to be relevant for the above position if interested kindly revert back with your updated resume with your basic information.Total Experience:Current Profile:Current CTC:Expected CTC:Notice Period:Current Location:

Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records  Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies

Urgent Hiring for Manager / Sr. Manager Independent Financial (Jaipur, Pune, Mumbai)  Profile: Manager / Sr. Manager Independent FinancialLocation- Jaipur, Pune, MumbaiExperience- 2 yearsCtc- upto 7 Lpa (Depends on interview)Working Days- 6 days Reporting To: National Head  Key Highlights:   3 decades of experience in Capital Markets   SEBI registered Category I Merchant Banker Association s Membership of NSE, BSE, BSE WDM, MCX, NCDEX, MCX-SX, CDSL Access to Majority International Exchanges   Pan India Presence (Headquartered in Ahmedabad and Branch Offices in 8 Cities) Team of 250+ professionals (CA, CFA, CS, Financial Experts) and senior management with 20+ years of experience   Associated with All Major Institutional Investors including Mutual Funds, Banks, Insurance Companies, NBFCs and Others   Serving 750+ Major Corporates, Family Offices and 1000+ Retirement Funds C Pension Funds Across the Nation  Key Responsibilities:   Strategic Planning and Leadership:   Develop and execute the sales strategy to drive business growth through the Independent Financial Advisor (IFA) channel. Identify and capitalize on new business opportunities to expand the IFA network. Provide strategic insights and recommendations to senior management for scaling the business.   Relationship Management:   Build and nurture strong relationships with IFAs to ensure high engagement and retention. Address concerns and provide solutions to IFAs to ensure satisfaction and long-term collaboration. Conduct regular meetings, training, and workshops to keep IFAs updated about products and services.   Sales and Business Development:   B2B sales by onboarding and activating high-performing IFAs. Collaborate with the product and marketing teams to design value propositions tailored for the IFA segment. Analyze market trends, competition, and client feedback to identify gaps and opportunities.   Compliance and Reporting:   Ensure adherence to regulatory guidelines and organizational policies in all sales activities. Prepare and present periodic sales reports, forecasts, and performance analyses to the management. Collaborate with compliance teams to ensure IFAs follow all necessary regulations and processes. Qualifications and Skills Required: Bachelors/Masters degree in Business Administration, Finance, or a related field. Minimum 2 years of experience in B2B sales, in wealth management industry. Proven track record of managing and growing the IFA network. Strong understanding of financial products, including mutual funds, insurance, and portfolio management services. Excellent communication, negotiation, and relationship-building skills. Proficiency in using CRM tools, MS Office, and data analytics software. Strategic thinker with strong leadership and team management capabilities. Key Competencies: Goal-oriented and results-driven approach. Ability to manage multiple priorities and thrive in a fast-paced environment. Strong problem-solving and decision-making skills. Adaptability and willingness to embrace change. || Interested candidates can share there CV on Mail or What's app for Shortlisting ||  Thanks & regards. Manshi Agnihotri (HR) Mob-+91-9266128961Manshi@orbitouch-hr.com

Position Overview We are seeking a Project Coordinator with a strong technical understanding of enterprise infrastructure and applications, and a solid grasp of capital markets operations. The ideal candidate will assist in coordinating cross-functional technology initiatives supporting institutional trading platforms, ensuring seamless communication between business stakeholders, infrastructure teams, and application owners. Key Responsibilities :- Support Project Managers in planning, scheduling, and coordinating infrastructure and application-related projects within the capital markets domain. Act as a bridge between application, network, Windows/Linux administration, and enterprise support teams to ensure smooth project execution. Track and report project status, milestones, risks, and dependencies using Agile tools and project dashboards. Coordinate change management, release planning, and system readiness checks in collaboration with infrastructure teams. Ensure application and server health monitoring processes are in place including CPU, memory, and system performance metrics. Liaise with trading desks, technology teams, and vendors to ensure alignment on timelines and deliverables. Maintain project artifacts in Jira or similar tools. Contribute to process improvements and standardization across project execution practices. Technical Skills & Knowledge :- Understanding of enterprise IT infrastructure, including: Network fundamentals (firewalls, routers, ports, connectivity flows) Application architecture and inter-system communication Windows and Linux administration basics (file systems, user access, patching cycles) Server health monitoring and performance management (CPU, memory, logs) Enterprise IT functions how support, operations, and monitoring teams collaborate Familiarity with Agile SDLC frameworks and tools (Jira, Confluence, ServiceNow). Exposure to cloud and virtualization environments (AWS, Azure, VMware) preferred not mandatory. Domain Expertise :- Experience working in Capital Markets / Investment Banking environments. Understanding of Institutional Trading workflows including order management, trade execution, clearing, and regulatory aspects. Awareness of market systems, FIX protocol, and trade data flow is an advantage. Qualifications :- Bachelors degree in Engineering, Computer Science, Finance, or a related discipline. Project Management certification (PMP, CAPM, or PRINCE2) preferred. 1-3 years of relevant experience coordinating technology or infrastructure projects in financial services or capital markets. Soft Skills :- Excellent coordination and stakeholder management skills. Strong communication and documentation ability able to translate technical discussions for non-technical stakeholders. Proactive, organized, and capable of managing multiple priorities simultaneously. Analytical mindset with problem-solving aptitude and attention to detail.  

  Job Title Area Service Operations Manager Job Summary We are seeking an experienced and proactive Area Service Operations Manager to oversee and supervise service operations across our network of dealerships / area offices. The ideal candidate will ensure adherence to quality standards and service-level agreements (SLAs), drive service process improvements, manage customer relationships, lead a team of service professionals, and monitor service performance metrics. Key Responsibilities Service Operations & Delivery Oversight Manage and supervise service operations within the area office / across assigned dealerships to ensure timely and quality service delivery. Ensure compliance with established quality standards, internal processes, and SLAs. Monitor and report on service performance through key performance indicators (KPIs), such as turnaround time, resolution rates, customer satisfaction, and overall service efficiency. Customer & Stakeholder Management Cultivate and maintain strong relationships with key customers understand their service requirements, address their concerns, and strive for high customer retention. Act as the escalation point for customer complaints or complex service issues, ensuring timely and professional resolution. Process Improvements & Audit Compliance Implement process improvements across dealerships / service centers including updates to standard service processes, complaint resolution and after-sales service practices. Conduct regular warranty audits, process audits, and compliance checks to ensure consistent service quality and adherence to company standards. Product Launches, Campaigns & Market Initiatives Drive product campaigns and roll out new products/offerings in the market through dealerships / service centers. Collaborate with stakeholders to ensure successful product launch and customer awareness of new services or enhancements. Organize and execute driver trainings or staff training programs to upskill dealership/service-center personnel. Team Leadership & Capability Building Lead, mentor, and develop a team of service professionals technicians, service advisors, support staff ensuring skill enhancement, training, performance tracking, and adherence to service standards. Identify training needs at dealership level (e.g. driver trainings or staff trainings) and coordinate delivery of training programs to improve service delivery capability. Performance Monitoring & Corrective Actions Regularly analyse service data and KPIs to identify trends, areas requiring improvement, and opportunities for enhanced efficiency or customer satisfaction. Initiate corrective actions or process changes based on audit findings, performance data, and customer feedback. Reporting & Coordination Prepare and present regular reports on service operations, performance, audits, warranty claims, customer feedback and improvement initiatives to senior management. Coordinate with other departments (sales, parts, product, quality assurance, operations) to ensure end-to-end service delivery, resource allocation, and customer satisfaction. Qualifications & Skills Bachelors degree (or relevant Diploma) in Business Administration, Engineering, Automobile / Mechanical / related discipline or equivalent relevant experience. Prior experience in service-management or operations role ideally across multiple dealerships / service centers / branches. Strong leadership and team-management skills; ability to mentor and build a high-performance service team. Excellent interpersonal and communication skills; customer-facing orientation, stakeholder management, and complaint-resolution ability. Solid understanding of service operations, warranty processes, quality assurance, audits, process improvement and service delivery standards. Data-driven mindset: ability to monitor KPIs, analyse service metrics, identify improvement areas, and implement process improvements. Ability to manage multiple dealership mandates / service locations, handle high workload, and adapt to dynamic work environment. Awareness of market / industry trends, and ability to lead product / service rollouts and campaigns through dealerships / service centers.

Were Hiring: IT Manager Compliance (Contact Centre COE) Company: Bajaj Finance Limited Experience: 34 Years Salary: Up to 5 LPA Send Your Resume- omsai.bura@bizsupportc.com Are you passionate about ensuring data security, compliance, and governance in a fast-paced digital environment Join Bajaj Finance Limited as an IT Manager Compliance (Digital Platforms, Contact Centre COE) and be at the forefront of strengthening our information and physical security controls across our expanding contact centre network.  Key Responsibilities: Review and analyze internal & external audit reports (Infosec, TPSG, Outsourcing, etc.)  Identify non-compliance areas and drive timely closure of audit observations  Track open/closed findings and maintain proper documentation and evidence  Drive implementation of data security protocols (DLP, encryption, access controls)  Monitor compliance with Infosec standards such as ISO 27001 & SOC 2  Validate firewall and endpoint security controls (antivirus, patching, USB restrictions)  Conduct periodic checks on data handling and physical security (CCTV, access, visitor logs)  Coordinate with IT, Admin, and Vendor Partners to ensure timely remediation  Liaise with internal teams to manage incident response and policy adherence  Deliver training and awareness sessions on compliance and security best practices  What Were Looking For:  Bachelors in Computer Engineering / BSc IT / related field  3-4 years experience in IT support, information security, or compliance  Strong understanding of ISO 27001, SOC 2, and cybersecurity best practices  Excellent communication, stakeholder coordination, and problem-solving skills  If youre ready to play a key role in ensuring compliance excellence within one of Indias leading NBFCs wed love to hear from you!

Job Description: Institutional Manager Position Overview We are seeking a dynamic Institutional Manager / Sales Executive with strong experience in waterproofing products, flooring solutions, and B2B project sales. The ideal candidate should excel in client communication, field visits, negotiations, and managing relationships across private and government project stakeholders. Key Responsibilities Business Development & Sales Identify and pursue new business opportunities for waterproofing and flooring products in the B2B segment. Drive project sales by engaging with contractors, builders, architects, consultants, and government departments. Promote product portfolios through effective presentations, demos, and technical discussions. Manage complete sales cycles including lead generation, follow-up, proposal submission, negotiation, and closure. Client & Stakeholder Management Conduct regular field visits to build strong relationships with influencers and decision-makers. Leverage networking skills to expand customer reach in both private and government projects. Provide product recommendations and ensure customer satisfaction through effective communication and follow-ups. Market Intelligence & Data Collection Gather market insights related to competitors, upcoming projects, and pricing trends. Prepare accurate sales reports, customer data, and pipeline updates for internal review. Collaborate with internal teams including technical support, operations, and marketing. Negotiation & Presentation Deliver engaging presentations to stakeholders showcasing product benefits and technical features. Lead negotiations to secure profitable deals while aligning with organizational objectives. Required Skills & Qualifications Experience in waterproofing sales, flooring product sales, or construction chemicals is mandatory. Strong exposure to B2B and project-based selling, including government project experience. Excellent communication, presentation, and negotiation skills. Ability to conduct field visits, manage multiple accounts, and drive results independently. Strong data collection, reporting, and CRM management capabilities. Preferred Qualifications Bachelors degree in Civil Engineering, Business Administration, or relevant field. Familiarity with technical aspects of waterproofing, flooring systems, and construction materials. Existing network within builders, contractors, and government project stakeholders. B.A. is required.

Hiring: AFM Soft Services (Leading MNC) Location: Mumbai Qualification: Graduate Key Responsibilities: Supervise housekeeping operations & ensure proper HK chemical usage Manage pantry/cafeteria services Coordinate pest control & waste management Drive sustainability initiatives Maintain high soft services standards in a corporate office environment Requirements: Excellent English communication (Mandatory) Experience in corporate office facility management Knowledge of soft services: housekeeping, pantry, pest control, waste mgmt., sustainability Perks: Food provided Rotational week-offs Apply: Contact: 9152776137  

An Administration Manager is a senior-level professional who oversees the daily operations of an organization's administrative systems. They manage and supervise administrative staff, develop and implement office policies, and coordinate workflows to ensure efficiency. Their role is crucial in managing office logistics, controlling budgets, and creating a productive and secure workplace environment. ResponsibilitiesSupervise administrative staff: Lead, train, and manage a team of administrative and clerical employees. This includes hiring, performance evaluations, scheduling, and delegating tasks.Manage office operations: Oversee the day-to-day functions of the office, including managing supplies, equipment, inventory, and facilities to maintain a functional and efficient working environment.Develop and implement policies: Create, review, and enforce administrative policies and procedures to improve efficiency and ensure compliance with company and regulatory standards.Handle financial oversight: Manage administrative budgets, monitor expenses, process invoices, and assist with financial reporting and bookkeeping.Manage facilities and vendors: Coordinate facility maintenance, repairs, and office security. Manage relationships and negotiate contracts with vendors and service providers.Coordinate internal communication: Act as a liaison between the administrative department and other departments, as well as external stakeholders, ensuring a smooth flow of information across the organization.Oversee record-keeping: Ensure proper documentation, organization, and storage of company records and data, both digital and physical.Plan and coordinate events: Organize and manage company events, meetings, and conferences, including logistics, scheduling, and resource allocation.Support management: Provide high-level administrative support to senior management by preparing reports, managing schedules, and assisting with special projects. If you're interested, Kindly forward your resume to:- prajapatimaity05@gmail.com

To manage the daily operations of a store. Effectively manage the sales, operations, marketing & administration of a store and to meet or exceed the business targets of sales, profitability, ROI etc. to consolidate the potential sales on the stores and develop the annual business targets. Monitor the financial performance of store against targets periodical Develop and implement reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate. Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met. Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc. Ensure implementation of Golden Harvest Scheme as per the policy;coordinate with the corporate teams to enhance the effectiveness and reach of the scheme. Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis Manage customer queries and complaints as per the company guidelines; Identify and engage with high profile and regular customers to extend better services.  

We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our companys views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement. Responsibilities Perform research on current benchmark trends and audience preferences Design and implement social media strategy to align with business goals Set specific objectives and report on ROI Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) Monitor SEO and web traffic metrics Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency Communicate with followers, respond to queries in a timely manner and monitor customer reviews Oversee social media accounts design (e.g. Facebook timeline cover, profile pictures and blog layout) Suggest and implement new features to develop brand awareness, like promotions and competitions Stay up-to-date with current technologies and trends in social media, design tools and applications

Plan, coordinate, and supervise construction projects.Key skills: Project planning, Site management, Budgeting, Quality control, Safety regulationsRequirements: Construction experienceEnsure projects meet specifications, timelines, and budgets. Role: Construction Materials Manager Industry Type: Engineering & Construction Department: Construction & Site Engineering Employment Type: Full Time, Permanent Role Category: Construction Engineering Education UG: Any Graduate, Diploma in Any Specialization

An Administration Manager is a senior-level professional who oversees the daily operations of an organization's administrative systems. They manage and supervise administrative staff, develop and implement office policies, and coordinate workflows to ensure efficiency. Their role is crucial in managing office logistics, controlling budgets, and creating a productive and secure workplace environment. ResponsibilitiesSupervise administrative staff: Lead, train, and manage a team of administrative and clerical employees. This includes hiring, performance evaluations, scheduling, and delegating tasks.Manage office operations: Oversee the day-to-day functions of the office, including managing supplies, equipment, inventory, and facilities to maintain a functional and efficient working environment.Develop and implement policies: Create, review, and enforce administrative policies and procedures to improve efficiency and ensure compliance with company and regulatory standards.Handle financial oversight: Manage administrative budgets, monitor expenses, process invoices, and assist with financial reporting and bookkeeping.Manage facilities and vendors: Coordinate facility maintenance, repairs, and office security. Manage relationships and negotiate contracts with vendors and service providers.Coordinate internal communication: Act as a liaison between the administrative department and other departments, as well as external stakeholders, ensuring a smooth flow of information across the organization.Oversee record-keeping: Ensure proper documentation, organization, and storage of company records and data, both digital and physical.Plan and coordinate events: Organize and manage company events, meetings, and conferences, including logistics, scheduling, and resource allocation.Support management: Provide high-level administrative support to senior management by preparing reports, managing schedules, and assisting with special projects. If you're interested, Kindly forward your resume to:- prajapatimaity05@gmail.com

Manage and organize office operations: To oversee day-to-day operations and to ensure that the office environment is organized and efficient. Supervising administrative staff and dividing responsibilities to ensure performance.  Maintaining records and databases: Well versed in Maintaining reports and keeping track of all the administrative expenses and managing company facilities.  Travel Desk: Manage end to end travel plans airlines, trains, hotels and visa applications / Processes.  Financial Management: To manage cash, budgets, track expenses, vendor contracts and process invoices.  Requirements and Skills: Proven experience as an office administrator or office assistant. Outstanding communication and interpersonal abilities. Excellent knowledge about International Travel, Visa and currencies. Excellent organizational and leadership skills Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office  

General Manager Administration   Job Responsibility: This role requires a strategic thinker with extensive experience in the pharmaceutical industry, capable of navigating complex General Administration, Liasoning and fostering a positive workplace culture. The ideal candidate will be adept at aligning Administrative strategies with business objectives, ensuring compliance with standards, and promoting effective communication across the organization. Aligning and Cascading with Corporate Administration business strategies and ensuring statutory compliances.   Qualifications: Masters degree in Business Administration or relevant Qualification (MBA/PG). Minimum of 20+ years of progressive Administration experience, with at least 15 years in a leadership role within the pharmaceutical industry. Extensive experience in Facility Management and working with Industrial Relations. Proven track record in developing and implementing Administrative strategies that align with business objectives. Excellent negotiation, conflict resolution, and interpersonal skills. Superior communication skills, both verbal and written. Ability to work effectively in a fast-paced and dynamic environment. Strong leadership and team management skills.   Preferred Skills: Knowledge of the latest Administration trends and best practices. Public speaking and media handling skills.  If you are interested kindly send their updated resume on this id hrjobsconsultacy1@gmail.com & call for more details at 8700311618  

We are looking for an organized and detail-oriented Administration Manager to oversee our daily office operations. The ideal candidate should have strong leadership skills, experience in managing administrative tasks, and the ability to improve workplace efficiency. If you have excellent organizational abilities and problem-solving skills, wed love to meet you! Roles & ResponsibilitiesManage and supervise administrative staff to ensure smooth office operations.Develop, implement, and improve office policies and procedures.Oversee office budget, expenses, and financial reports.Ensure office facilities, supplies, and equipment are well-maintained.Monitor administrative workflows and optimize operational efficiency.Handle document management, record-keeping, and data entry processes.Coordinate with vendors, service providers, and suppliers.Ensure compliance with company policies, labor laws, and industry regulations.Assist in hiring, onboarding, and training administrative staff.Manage correspondence, scheduling, and internal communication.

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities