2,351 Area Service incharge Jobs in Faridabad

JOB Apply For Deputy Area Manager (IMF Channel) Life insurance  Industry: Life Insurance Department: Agency Insurance Marketing Firm (IMF) Channel Salary: 3 to 6 LPA (Negotiable Salary no bar for deserving candidates) Job Purpose Recruit and manage Insurance Marketing Firms (IMFs) to drive business growth in both Life and Non-Life Insurance segments. Key Responsibilities Recruit Insurance Managers / IMFs as per the business plan. Ensure monthly activation and track IMF performance. Drive advisor productivity against defined KPIs. Guide agents in career progression: Trainee IM  Officer. Generate revenue and acquire customers across Life & Non-Life Insurance. Conduct 2 joint field calls daily with team members. Attend mandatory meetings and training programs. Hold weekly reviews with reporting manager and ongoing advisor meetings. Ensure adherence to company policies and compliance norms. Desired Candidate Profile Graduate in any discipline (minimum qualification). 2 to 10 years of Sales experience (Insurance preferred). Strong sales acumen with proven team management skills. Self-motivated, target-driven, and resilient under pressure. Growth-oriented mindset with excellent communication. How to Apply If this opportunity matches your career goals, wed love to hear from you! Email your resume to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)

JOB Apply For Deputy Area Manager (IMF Channel) Life insurance  Industry: Life Insurance Department: Agency Insurance Marketing Firm (IMF) Channel Salary: 3 to 6 LPA (Negotiable Salary no bar for deserving candidates) Job Purpose Recruit and manage Insurance Marketing Firms (IMFs) to drive business growth in both Life and Non-Life Insurance segments. Key Responsibilities Recruit Insurance Managers / IMFs as per the business plan. Ensure monthly activation and track IMF performance. Drive advisor productivity against defined KPIs. Guide agents in career progression: Trainee IM  Officer. Generate revenue and acquire customers across Life & Non-Life Insurance. Conduct 2 joint field calls daily with team members. Attend mandatory meetings and training programs. Hold weekly reviews with reporting manager and ongoing advisor meetings. Ensure adherence to company policies and compliance norms. Desired Candidate Profile Graduate in any discipline (minimum qualification). 2 to 10 years of Sales experience (Insurance preferred). Strong sales acumen with proven team management skills. Self-motivated, target-driven, and resilient under pressure. Growth-oriented mindset with excellent communication. How to Apply If this opportunity matches your career goals, wed love to hear from you! Email your resume to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)

We're Hiring Deputy Area Manager (IMF Channel | Life Insurance) Industry: Life Insurance Locations: Delhi | Gurgaon | Faridabad | Noida | Ghaziabad | Kolkata | Lucknow | Varanasi | Kanpur | Bhubaneswar Salary: 36 LPA (Negotiable higher for deserving candidates) Department: Agency Insurance Marketing Firm (IMF) Channel Role Objective As a Deputy Area Manager, you will lead the recruitment and development of Insurance Marketing Firms (IMFs), driving sales and business growth across both Life and Non-Life Insurance segments. Key Responsibilities Recruit and onboard Insurance Managers/IMFs in line with the business plan Drive IMF activation, monitor performance, and ensure productivity KPIs are met Guide advisors through structured career progression (TA SA AO) Generate business revenue and expand customer base in Life & Non-Life segments Conduct minimum 2 joint field calls daily with team members Attend mandatory training sessions and business meetings Conduct weekly performance reviews with reporting manager Ensure full compliance with company policies and regulatory guidelines Desired Profile Graduate in any discipline 210 years of sales experience (Insurance background preferred) Strong leadership, communication, and team management skills Self-driven, target-focused, and resilient under pressure Proven ability to achieve sales growth and manage distribution networks How to Apply Email your CV to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)  

Company: Aditya Birla Group Grasim Paints Location: Open to All Cities Experience Required: 46 Years Education: M.A. or equivalent Compensation: 5,00,000 10,68,000 per annum Job ID: ITC/AFM/20251111/29237 About the Company The Aditya Birla Group is a global conglomerate with a workforce of over 120,000 employees across 42 nationalities. As part of its strategic vision, Grasim Industries Limited is entering the paints sector with a strong, innovation-driven portfolio designed to meet global standards and evolving market needs. About the Role We are seeking a proactive and dynamic Area Franchise Manager (AFM) to drive franchise expansion and operational excellence across multiple locations. This role is pivotal in building a strong franchise ecosystem, ensuring seamless retail execution, and supporting business growth across assigned territories. The ideal candidate will have prior franchise exposure, retailing experience, and strong KRA execution capabilities. Key Responsibilities Identify, map, and develop franchise channels in assigned territories. Convert existing dealers into franchise partners and manage onboarding processes. Evaluate and enhance retail excellence across franchise outlets. Ensure execution of painting services and oversee service quality. Support and coordinate franchise launch activities and marketing campaigns. Monitor franchise business performance and drive achievement of KRAs. Maintain strong relationships with franchise partners to ensure long-term success. Train dealer and franchise staff on product knowledge, retail processes, and service standards.

We're Hiring Deputy Area Manager (IMF Channel | Life Insurance) Industry: Life Insurance Locations: Delhi | Gurgaon | Faridabad | Noida | Ghaziabad | Kolkata | Lucknow | Varanasi | Kanpur | Bhubaneswar Salary: 36 LPA (Negotiable higher for deserving candidates) Department: Agency Insurance Marketing Firm (IMF) Channel Role Objective As a Deputy Area Manager, you will lead the recruitment and development of Insurance Marketing Firms (IMFs), driving sales and business growth across both Life and Non-Life Insurance segments. Key Responsibilities Recruit and onboard Insurance Managers/IMFs in line with the business plan Drive IMF activation, monitor performance, and ensure productivity KPIs are met Guide advisors through structured career progression (TA SA AO) Generate business revenue and expand customer base in Life & Non-Life segments Conduct minimum 2 joint field calls daily with team members Attend mandatory training sessions and business meetings Conduct weekly performance reviews with reporting manager Ensure full compliance with company policies and regulatory guidelines Desired Profile Graduate in any discipline 210 years of sales experience (Insurance background preferred) Strong leadership, communication, and team management skills Self-driven, target-focused, and resilient under pressure Proven ability to achieve sales growth and manage distribution networks How to Apply Email your CV to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)  

Job Description Area Manager (Sales Operations) Job Purpose: Responsible for Overall Sales Operations and Business performance. EBIDTA of cluster, Team building, ensure discipline, Inventory control, maintain high Service standard in the cluster; Focus on customer retention and attracting new customers. Job Details: Job Title: Area Manager Location: Base Clinic Division: Sales & Operations Grade: Area Manager Reports to: Zonal Manager/ Regional Head Direct Reportees: CM/ Dermats Responsibilities: Business Performance Responsible for Top line, bottom-line (PBIT) of the cluster and drive business development plan Responsible for achieving monthly Consumption & Collection target for the cluster Responsible for Category management (Hair Care, Product & Anti-ageing) Systems & Process Orientation Drive Systems, Process Orientation through SOP Adherence and compliance at all clinics in the cluster Responsible for stock take, Inventory control (receiving, transfers etc) and ensure reduction in shrinkage Ensure process audit being conducted timely in all clinics across the cluster Responsible for improving Mystery Audit Scores across the cluster Customer Services Responsible for providing Quality and Effective services to the customer To meet and engage with HNI customers in the cluster and focus on repeat buys (BTC) Responsible for timely resolution of Customer Complaints and ensure customer delight People Management Responsible for manpower planning, improve productivity & labour cost control by partnering with HR team Responsible for periodic performance evaluation of the team Coaching, mentoring team and groom the team to the next level Engage Drive Clinic Productivity through Doctors, CCE and KTs CM, CCE & KT in order to reduce attrition Discipline Driving Discipline at all clinics in the cluster on Attendance, Punctuality, behavior in line with Kayas code of conduct Guide and train the team on Kaya Code of conduct and control the violation Report incidents timely, conduct preliminary investigation and follow-up for timely action Responsible to report COC/ SOP violation cases at clinic level Relationships: Internal: 5-7 Clinic Managers, Operations Team, Finance, HR, Supply Chain, Marketing, Legal External: Ad Agencies, Business Development Agents, Clients Functional/ Technical Competencies: Data management & Excel and PowerPoint knowledge Extremely high people management skills High sales excellence and result orientation Analytical ability focused towards business developmentp

We're Hiring Deputy Area Manager (IMF Channel | Life Insurance) Industry: Life Insurance Locations: Delhi | Gurgaon | Faridabad | Noida | Ghaziabad | Kolkata | Lucknow | Varanasi | Kanpur | Bhubaneswar Salary: 36 LPA (Negotiable higher for deserving candidates) Department: Agency Insurance Marketing Firm (IMF) Channel Role Objective As a Deputy Area Manager, you will lead the recruitment and development of Insurance Marketing Firms (IMFs), driving sales and business growth across both Life and Non-Life Insurance segments. Key Responsibilities Recruit and onboard Insurance Managers/IMFs in line with the business plan Drive IMF activation, monitor performance, and ensure productivity KPIs are met Guide advisors through structured career progression (TA SA AO) Generate business revenue and expand customer base in Life & Non-Life segments Conduct minimum 2 joint field calls daily with team members Attend mandatory training sessions and business meetings Conduct weekly performance reviews with reporting manager Ensure full compliance with company policies and regulatory guidelines Desired Profile Graduate in any discipline 210 years of sales experience (Insurance background preferred) Strong leadership, communication, and team management skills Self-driven, target-focused, and resilient under pressure Proven ability to achieve sales growth and manage distribution networks How to Apply Email your CV to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)  

Job Description: Territory Sales Manager Painter Services We are seeking a dynamic Territory Sales Manager Painter Services to drive service-led business growth and ensure exceptional customer experience in the assigned territory. The role focuses on building a strong services portfolio, improving site conversions, and strengthening customer referrals. The Territory Sales Manager for Painter Services is responsible for managing the services portfolio to drive business growth and sales. This includes developing the business by increasing the number of booked sites and improving customer referrals. The role involves creating awareness of services through BTL activations, analyzing site metrics for improvement, and liaising with the ASM for sales initiatives. The manager must ensure exceptional consumer experiences through site evaluations and audits, track NPS scores, and adhere to SOPs. Additionally, the role includes managing customer complaints, maintaining asset inventories, training painters, and overseeing team recruitment and development. Key Responsibilities Business Growth: Increase booked sites, drive service adoption, and support revenue targets. Customer Experience: Conduct regular site evaluations/audits to ensure high-quality service delivery. Service Awareness: Execute BTL activations to promote Painter Services in the market. Performance Monitoring: Analyse site metrics and identify improvement opportunities for service efficiency. Stakeholder Collaboration: Work closely with the ASM to implement sales strategies and service initiatives. NPS & Feedback Tracking: Monitor painter and consumer NPS scores and drive corrective actions. Complaint Management: Manage customer complaints end-to-end and ensure timely, satisfactory closure. SOP Adherence: Ensure strict compliance with service guidelines and operational standards. Inventory Management: Maintain accurate records of assets, tools, and service kits used at sites. Painter Capability Building: Train painters on service processes, technical skills, and customer handling. Team Management: Oversee recruitment, onboarding, coaching, and development of the Painter Services team. Ideal Candidate Profile Strong sales & service management skills Excellent customer handling and problem-solving ability Experience in field operations, audits, and complaint management Effective team leadership and communication skills Ability to collaborate with cross-functional teams and drive outcomes Experience: 29 years Qualification: Bachelors Degree Location: Open to all cities

Hi   Hope you are doing well !   Please find the details below:   Job Description Area Sales Executive   (HoReCa Sales) Company: Goeld Frozen Foods   Location: Delhi / Mumbai / Bangalore / Hyderabad   Experience: 4 6 years   About Goeld Frozen Foods   Goeld Frozen Foods is a fast-growing, 100% vegetarian frozen food brand, known for its innovation, premium quality, and authentic taste. With a strong footprint across retail, modern trade, and HoReCa (Hotels, Restaurants & Catering) channels, we are redefining the frozen food industry with a commitment to quality and customer satisfaction. To further strengthen our HoReCa business, we are seeking dynamic, target-driven, and passionate Area Sales Executives in Delhi, Mumbai, Bangalore, and Hyderabad, who have hands-on experience in the frozen food industry and HoReCa sales.   Role Overview :   The Area Sales Executive HoReCa Sales will be responsible for driving sales and expanding the companys presence in the HoReCa segment. The role demands a self motivated sales professional with a strong existing network in the HoReCa channel and a proven track record in achieving business growth targets. Key Responsibilities  Identify and develop new business opportunities in the HoReCa segment (Hotels, Restaurants, Caterers, QSRs, and Institutional Clients).  Build and maintain strong relationships with chefs, purchase managers, and decision makers.  Execute product demos, tastings, and presentations to promote product acceptance.  Collaborate with distributors, channel partners, and internal teams to ensure smooth order execution.  Plan and implement sales strategies to achieve monthly and annual sales targets.  Track competitor activities, pricing, and market trends to provide strategic inputs.  Ensure effective territory coverage, secondary sales, and collection management.  Maintain accurate data on sales performance, customer accounts, and market developments. Conduct periodic sales reviews and reporting to the Area or Regional Sales Manager. Eligibility  Graduate / Postgraduate in Business, Marketing, or related field.  46 years of experience in HoReCa sales within the frozen food industry (mandatory).  Strong network in the HoReCa market within the assigned region (Delhi / Mumbai / Bangalore / Hyderabad).  Proven track record of meeting or exceeding sales targets.  Excellent communication, negotiation, and relationship-building skills.  Self-motivated, proactive, and able to work independently.  Willingness to travel extensively within the assigned territory. What We Offer  Opportunity to work with one of Indias fastest-growing frozen food brands.  Exposure to a large network of premium HoReCa clients.  Supportive, growth-oriented, and performance-driven culture.     If you are interested please mail your resume to ankitarecruiter1103@gmail.com    regards Ankita

      Job Description: Area Manager Job Code: ITC/AM/20251119/21799 Experience: 10+ Years Salary Range: 1620 LPA Qualification: B.E. Location: Open to All Cities The Area Manager will be responsible for achieving the annual sales and service targets while strengthening overall brand visibility for Ashok Leyland across the assigned region. The role focuses on driving market share growth across all product verticals, ensuring seamless support for new product launches, and maintaining high operational standards across dealer locations through strict adherence to PRISM processes. A key aspect of this role is leading, guiding, and motivating both sales and service teams to deliver consistent performance. The Area Manager will play a crucial role in enhancing customer satisfaction by ensuring effective customer engagement, faster issue resolution, and strong coordination between dealerships and customers. In addition, the position involves monitoring operational costs, identifying opportunities for cost saving, and ensuring profitability for the dealer network. The ideal candidate must possess strong team management capabilities, a results-driven approach, and in-depth knowledge of sales and service operations within the commercial vehicle industry.    

Job Title: Area Sales Manager (ASM) - DST Channel (Home Loans) Location: Delhi, Gurugram, Noida (DST)Location: Lucknow, Mumbai, Noida (DSA) Interested candidates can share their profiles at 9318482100 Reports To: Regional Sales Manager  Job Overview: The Area Sales Manager (ASM) in the DST (Distribution and Sales Team) Channel will be responsible for driving sales and managing the growth of the home loan products within their assigned region. This role requires the development and execution of strategies to enhance channel partner relationships, support business growth, and ensure that targets and sales goals are met. The ASM will also play a key role in supporting the sales team and monitoring the performance of the DST Channel partners.  Key Responsibilities: Sales Target Achievement: Achieve sales targets for home loans in the assigned region through effective management of DST channel partners. Focus on lead generation, conversion, and timely processing of home loan applications. Channel Partner Management: Establish and maintain strong relationships with DST channel partners, including distributors, agents, and brokers. Provide training, support, and guidance to channel partners to improve their product knowledge and sales techniques. Monitor and ensure that partners adhere to the companys policies, processes, and compliance standards. Market Expansion and Development: Identify new business opportunities and build strategies to increase the market penetration of home loan products. Conduct regular market analysis to understand competitor activities and market trends to stay ahead. Customer Relationship Management: Ensure excellent customer service by supporting the channel partners in their interactions with end customers. Handle customer queries and provide resolutions promptly. Sales Reporting & Analysis: Track and report sales performance, customer feedback, and lead generation results. Provide regular updates to senior management regarding channel performance, opportunities, and challenges. Team Collaboration: Work closely with the marketing, underwriting, and operations teams to ensure smooth processes for loan approval, disbursement, and customer satisfaction. Assist in creating promotional materials or campaigns aimed at generating more home loan leads via the DST channel. Compliance & Risk Management: Ensure all home loan applications are processed within the guidelines set by the company and regulatory bodies. Identify and mitigate risks related to loan approvals and documentation.  Key Skills and Qualifications: Experience: Minimum of 5 years of experience in home loans, financial services, or sales channel management. Experience with DST or distribution channels is required. Education: Bachelors degree in Business, Finance, Marketing, or related field (MBA is a plus). Product Knowledge: Deep understanding of home loan products, processes, and the regulatory environment. Communication Skills: Excellent interpersonal and communication skills to effectively manage relationships with channel partners and customers. Problem-Solving: Ability to identify challenges and provide solutions to improve sales performance. Leadership: Proven ability to manage and lead a team or partner network.

Hi, Greetings from MPS Management Services!!Open position leading in Life Insurance Company.Profile - Area Business Manager -ABP Locations - Multiple LocationsCtc Budget -As per the industry Norms Interested candidates can apply on the same. RegardsSumanHR ManagerMPS Management Services

We're Hiring Deputy Area Manager (IMF Channel | Life Insurance) Industry: Life Insurance Locations: Delhi | Gurgaon | Faridabad | Noida | Ghaziabad | Kolkata | Lucknow | Varanasi | Kanpur | Bhubaneswar Salary: 3to 6 LPA (Negotiable higher for deserving candidates) Department: Agency Insurance Marketing Firm (IMF) Channel Role Objective As a Deputy Area Manager, you will lead the recruitment and development of Insurance Marketing Firms (IMFs), driving sales and business growth across both Life and Non-Life Insurance segments. Key Responsibilities Recruit and onboard Insurance Managers/IMFs in line with the business plan Drive IMF activation, monitor performance, and ensure productivity KPIs are met Guide advisors through structured career progression (TA SA AO) Generate business revenue and expand customer base in Life & Non-Life segments Conduct minimum 2 joint field calls daily with team members Attend mandatory training sessions and business meetings Conduct weekly performance reviews with reporting manager Ensure full compliance with company policies and regulatory guidelines Desired Profile Graduate in any discipline 210 years of sales experience (Insurance background preferred) Strong leadership, communication, and team management skills Self-driven, target-focused, and resilient under pressure Proven ability to achieve sales growth and manage distribution networks How to Apply Email your CV to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)  

We're Hiring Deputy Area Manager (IMF Channel | Life Insurance) Industry: Life Insurance Locations: Delhi | Gurgaon | Faridabad | Noida | Ghaziabad | Kolkata | Lucknow | Varanasi | Kanpur | Bhubaneswar Salary: 3to 6 LPA (Negotiable higher for deserving candidates) Department: Agency Insurance Marketing Firm (IMF) Channel Role Objective As a Deputy Area Manager, you will lead the recruitment and development of Insurance Marketing Firms (IMFs), driving sales and business growth across both Life and Non-Life Insurance segments. Key Responsibilities Recruit and onboard Insurance Managers/IMFs in line with the business plan Drive IMF activation, monitor performance, and ensure productivity KPIs are met Guide advisors through structured career progression (TA SA AO) Generate business revenue and expand customer base in Life & Non-Life segments Conduct minimum 2 joint field calls daily with team members Attend mandatory training sessions and business meetings Conduct weekly performance reviews with reporting manager Ensure full compliance with company policies and regulatory guidelines Desired Profile Graduate in any discipline 210 years of sales experience (Insurance background preferred) Strong leadership, communication, and team management skills Self-driven, target-focused, and resilient under pressure Proven ability to achieve sales growth and manage distribution networks How to Apply Email your CV to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)  

We are hiring for ASM/TSM for Banking process Key responsibilities Team leadership: Recruit, coach, and manage a team of sales professionals to achieve individual and collective sales goals. Sales strategy: Develop and implement strategic plans to meet sales targets and increase the bank's market share within their designated territory. Performance management: Monitor sales performance, analyze market trends, and provide sales coaching to improve the team's effectiveness. Client relations: Visit clients & Build and maintain strong relationships with customers, both individual and corporate, to drive sales and ensure customer satisfaction. Product focus: Depending on the specific role, focus on sales for particular products like tractor loans or home loans & corporate banking services.  Required skills   Banking Sales Experience in Loans. Sales leadership and management Team building and motivation Strategic planning and execution Sales performance analysis and coaching Strong customer relationship management  Salary up to - 7 LPA. Locations:- Raipur, Bhopal, Delhi, Gurgaon, Hyderabad & Bangalore.

JOB Apply For Deputy Area Manager (IMF Channel) Life insurance  Industry: Life Insurance Department: Agency Insurance Marketing Firm (IMF) Channel Salary: 3 to 6 LPA (Negotiable Salary no bar for deserving candidates) Job Purpose Recruit and manage Insurance Marketing Firms (IMFs) to drive business growth in both Life and Non-Life Insurance segments. Key Responsibilities Recruit Insurance Managers / IMFs as per the business plan. Ensure monthly activation and track IMF performance. Drive advisor productivity against defined KPIs. Guide agents in career progression: Trainee IM  Officer. Generate revenue and acquire customers across Life & Non-Life Insurance. Conduct 2 joint field calls daily with team members. Attend mandatory meetings and training programs. Hold weekly reviews with reporting manager and ongoing advisor meetings. Ensure adherence to company policies and compliance norms. Desired Candidate Profile Graduate in any discipline (minimum qualification). 2 to 10 years of Sales experience (Insurance preferred). Strong sales acumen with proven team management skills. Self-motivated, target-driven, and resilient under pressure. Growth-oriented mindset with excellent communication. How to Apply If this opportunity matches your career goals, wed love to hear from you! Email your resume to: Call/WhatsApp: 9711522990 / 9718858866 (Javed)

Description:  Job Title: Area Service Manager Grade: Division/Department: Profile Division Work Location: Noida, East Delhi, Ghaziabad -1South & Central Delhi -1West & North Delhi - 1Gurgaon, Manesar, Faridabad - 1 Total Work Experience: 8 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client relationships, resolving issues promptly, implementing service quality standards, and continuously improving service processes and standards.  Client Satisfaction: Measure overall client satisfaction through surveys or feedback to ensure that clients are content with the service provided. Client Feedback Analysis: Evaluate the effectiveness of gathering, analysing, and acting on client feedback to continuously improve service quality and client satisfaction. Response and Resolution Time: Monitor the time it takes to respond to client inquiries and the time it takes to resolve their concerns or issues. Client Retention: Assess the percentage of retained clients, reflecting the ability to maintain strong client relationships and ensure repeat business.  Team Performance: Measure the performance of the customer service team, including meeting service targets, response times, and client satisfaction. Service Quality: Assess the quality of service provided, including the number of complaints and escalations, to ensure high service standards. Conflict Resolution: Evaluate the effectiveness of handling and resolving client complaints and issues in a satisfactory manner. Service Metrics: Monitor key service metrics, such as the number of client inquiries, response times, and issue resolution times. Team Development: Assess the improvement and skill development of the customer service team through training and development programs. Technical Skills and Knowledge: Customer Relationship Management (CRM): Proficiency in using CRM software to track and manage client interactions and information. Product Knowledge: Thorough understanding of uPVC doors and windows products to effectively address client inquiries and concerns. Communication Tools: Familiarity with communication tools, including email, phone systems, and live chat, to maintain effective client communication. Data Analysis: Ability to analyze client data and feedback to identify trends and areas for improvement in service quality. Quality Assurance: Knowledge of quality assurance and control processes to maintain product and service quality standards. Regulatory Knowledge: Understanding of safety, quality, and industry regulations relevant to uPVC doors and windows, ensuring compliance. Behavioral Skills: Communication: Excellent verbal and written communication skills to interact effectively with clients and internal teams. Problem-Solving: Strong problem-solving abilities to address client inquiries, concerns, and complaints effectively. Client-Centric Approach: A strong focus on providing exceptional client service, understanding client needs, and fostering positive client relationships. Team Leadership: Leadership skills to guide and motivate the customer service team, ensuring they meet performance targets. Conflict Resolution: Ability to handle and resolve client complaints and escalations in a professional and satisfactory manner. Functional Skills and Knowledge: Client Feedback Analysis: Proficiency in gathering, analyzing, and acting on client feedback to continuously improve service quality and client satisfaction. Service Excellence: An unwavering commitment to delivering high-quality client service, addressing issues promptly and effectively. Team Development: The capability to identify and address skill gaps within the customer service team, providing training and development opportunities to enhance performance. Client Relationship Management: Skills in building and maintaining strong client relationships, fostering long-term partnerships, and addressing inquiries or concerns.

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities

A service station attendant's job description includes fueling vehicles, checking and refilling fluids, and providing minor maintenance such as washing windscreens and replacing tires. They are also responsible for customer service, including processing payments, and maintaining the cleanliness of the service station and its facilities.  Greet customers and provide prompt, friendly service. Process customer payments using a cash register or other payment systems. Assist customers with car-related issues and direct them to the appropriate services. Dispense fuel and lubricants according to customer requests. Check and maintain vehicle fluid levels (e.g., oil, antifreeze) and tire pressure. Perform minor repairs like replacing tires, light bulbs, and windshield wiper blades. Operate and maintain automated car wash facilities Clean fuel pumps, driveways, and the surrounding area. Stock store shelves with products and perform inventory checks. Monitor fuel levels and report any issues to management. Perform general upkeep, such as sweeping, trimming shrubs, and painting curbs.  Observational skills Customer service Communication Problem-solving Teamwork Inventory management

We are looking for an experienced Area Manager to organize and oversee the operations of a number of stores. You will assume responsibility for the overall success of the stores by setting targets, supervising store managers, and ensuring they are attained. Effective area managers are skilled in managing diverse operations from a distance. They have a strategic mindset and are excellent leaders. Excellent abilities in financial and operations planning are also essential for the role. The goal is to ensure our stores will meet and exceed expectations of business development and efficiency. Responsibilities Formulate fruitful business development strategies to ensure long-term success Set standards and objectives for different stores and departments Optimize and oversee operations to ensure efficiency Lead a team of store managers towards effective collaboration and attainment of goals Undertake sound financial management to ensure stores are profitable and stay within budget Ensure compliance with companys policies and operational guidelines Deal with problems by providing creative and practical solutions Evaluate performance using key metrics and address issues to improve it Report to senior executives on progress and issues Assist upper management in decisions for expansion or acquisition