7 Guest Delight Manager Jobs nearby Mysore

You will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.ResponsibilitiesManage day-to-day operations of the cafeHire and onboard new wait staff and baristasTrain employees on drinks preparation and proper use of coffee equipmentCoordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)Maintain updated records of daily, weekly and monthly revenues and expensesAdd new menu items based on seasonality and customers preferences (for example vegan coffee drinks)Advise staff on the best ways to resolve issues with clients and deliver excellent customer serviceEnsure all cafe areas are clean and tidy

As a Guest Services Associate at our company in Mysore, you will be responsible for managing food and beverage operations, welcoming and assisting guests, and ensuring exceptional customer service to create a positive experience. Your key responsibilities will include: - Handling guest check-ins and check-outs efficiently. - Addressing guest concerns promptly and professionally. - Providing information about hotel services and amenities. - Collaborating with team members to enhance guest satisfaction. To excel in this role, you should possess the following qualifications: - Strong skills in Guest Services, Guest Service, and Customer Service. - Proficiency in managing guest interactions with attention to detail. - Excellent verbal and written communication skills. - Ability to handle guest inquiries, requests, and complaints effectively. - Prior experience in hospitality or customer-facing roles is preferred. - Familiarity with hotel management systems and booking software is advantageous. - Capacity to work in a fast-paced environment while maintaining a friendly demeanor. We look forward to welcoming you to our team and providing you with the opportunity to contribute to our guests" positive experiences.,

As an Operations Manager at GRS UpDown Museum located within GRS Fantasy Park in Mysore, your role will involve overseeing the daily operations of the museum. You will be responsible for managing staff, ensuring customer satisfaction, maintaining safety standards, and enhancing the overall visitor experience. Your coordination with various departments and vendors, handling of budgets and inventory, and implementation of operational policies will be crucial to the success of the museum. **Key Responsibilities:** - Oversee end-to-end operations of the Up Down museum to ensure a seamless visitor experience and compliance with safety standards. - Manage all staff, including guest service, ticketing, housekeeping, and technical teams. - Develop and enforce SOPs for cleaning, maintenance, crowd control, and emergency procedures. - Maintain consistent housekeeping standards for hygiene and visitor comfort. - Plan staff schedules, training sessions, and performance reviews to uphold operational efficiency. - Monitor exhibits, lighting, and equipment for continuous functionality and safety. - Coordinate with marketing teams for events, promotions, and special programs. - Manage budgets, inventory, vendor contracts, and reporting to ensure smooth administrative operations. **Qualifications Required:** - Bachelor's degree in Business Administration, Management, or a related field. - Experience in the hospitality industry is a plus. - 5 to 7 years of experience in Operations Management. - Strong customer service, communication, and problem-solving skills. - Knowledge of safety standards and compliance. - Ability to work independently and manage multiple tasks simultaneously. As an ideal candidate for this position, you should possess 5+ years of experience in operations and administrative management, preferably in museums or hospitality. Your strong leadership and team management abilities will be essential for handling multi-department operations. Excellent communication and interpersonal skills are necessary for staff coordination and guest relations. You must have knowledge of safety regulations, compliance, and crowd management protocols, along with problem-solving and decision-making capabilities for high-pressure situations. Experience in budget planning, procurement, vendor management, and operational planning tools will be advantageous. A customer-centric mindset with a focus on service excellence will further contribute to your success in this role.,

As a Sales Development Manager at Horizon Hospitality, you will play a crucial role in driving business growth and partnerships for the hospitality arm. Your primary focus will be on developing and executing strategic sales plans to increase room bookings, events, and hospitality services. This will involve identifying and securing new business opportunities in the corporate, leisure, and event segments, as well as maintaining and nurturing relationships with existing clients to ensure repeat business. Collaboration with the marketing team to align sales strategies with brand campaigns and promotions will also be a key aspect of your role. Additionally, attending industry events, expos, and networking opportunities to promote the properties and services, preparing monthly sales reports, and working closely with operations and front office teams to ensure seamless guest experiences will be part of your responsibilities. Key Responsibilities: - Develop and execute strategic sales plans to increase room bookings, events, and hospitality services. - Identify and secure new business opportunities in the corporate, leisure, and event segments. - Maintain and grow relationships with existing clients to maximize repeat business. - Collaborate with the marketing team to align sales strategies with brand campaigns and promotions. - Attend industry events, expos, and networking opportunities to promote properties and services. - Prepare and present monthly sales reports and performance forecasts to management. - Work closely with operations and front office teams to ensure seamless guest experiences aligned with sales commitments. Qualifications: - Minimum 5 years of proven sales experience in the hospitality industry (hotels, resorts, event spaces, etc.). - Strong network of corporate, travel, and event industry contacts is a plus. - Excellent communication, negotiation, and presentation skills. - Self-driven, target-oriented, and passionate about hospitality and customer engagement.,

Role Overview: As a Food & Beverage (F&B) Associate at Havana A Rooftop Vegetarian Restaurant in Mysore, you will play a crucial role in delivering exceptional dining experiences to guests. This entry-level position is perfect for freshers who are passionate about hospitality and eager to begin their career in the food & beverage industry. Your main responsibility will be to ensure guests are well taken care of and have a memorable time at our restaurant. Key Responsibilities: - Greet guests warmly and assist them with seating and menu choices - Take accurate food and beverage orders and deliver them efficiently - Maintain cleanliness and organization in the dining area - Ensure high levels of customer satisfaction through excellent service - Follow hygiene and safety standards in line with company policy - Support team members and participate in day-to-day operations Qualifications Required: - Excellent communication and interpersonal skills - Passionate about customer service and hospitality - Willingness to learn and grow in a fast-paced environment - Flexibility to work in shifts, including weekends and holidays In addition to the job responsibilities and qualifications, the company offers hands-on training, mentorship, a friendly work culture, meal, board, and uniform benefits, as well as industry-standard compensation. If you are dedicated, eager to learn, and committed to providing exceptional guest service, this F&B Associate position at Havana A Rooftop Vegetarian Restaurant could be the perfect opportunity for you to kick-start your hospitality journey. Apply now by sending your resume to ventureskalpatru@gmail.com.,

Role Overview: As a Human Resources Manager, Chief Engineering, Executive Chef, or Front Office Manager at Suni Sentani Hotel Jayapura Managed by East Season, you will be responsible for overseeing and managing the respective department to ensure smooth operations and excellent guest experience. Key Responsibilities: - Develop and implement HR strategies to attract, develop, and retain top talent - Manage recruitment, onboarding, training, and performance evaluation processes - Ensure compliance with labor laws and regulations - Oversee the maintenance and operation of the hotel's engineering systems - Lead a team of engineers to ensure the safety and functionality of all equipment - Develop preventive maintenance programs and manage repair projects - Create innovative menus, oversee food preparation, and maintain high culinary standards - Manage kitchen staff, inventory, and food cost control - Supervise the front office team to deliver exceptional guest service - Handle guest inquiries, check-ins, check-outs, and reservations - Ensure smooth communication between departments for a seamless guest experience Qualifications Required: - Bachelor's degree in Human Resources, Engineering, Culinary Arts, Hospitality Management, or related field - Proven experience in a similar role in the hospitality industry - Strong leadership, communication, and organizational skills - Knowledge of labor laws, engineering principles, culinary techniques, or front office operations - Ability to work well under pressure and handle multiple tasks efficiently Please note that only shortlisted candidates will be contacted. Thank you for considering a career with Suni Sentani Hotel Jayapura Managed by East Season.,

As a part of the Parkside Hotels & Resort Division of Parkside Hotel Group, you will be joining our property at Suni Garden Lake Hotel & Resort in Sentani (Jayapura, Papua) in the following positions: **Role Overview:** - The FOM (Front Office Manager) will be responsible for overseeing the front desk operations and ensuring guest satisfaction. - The F&B Spv (Food & Beverage Supervisor) will be in charge of supervising the food and beverage service and maintaining quality standards. - The Cook will play a crucial role in preparing delicious dishes for our guests. **Key Responsibilities:** - Minimum 2 years of experience in the same position for FOM, F&B Spv, and Cook. - Maximum 40 years old for all positions. - Familiarity with the power pro system is required. - Excellent communication skills are essential. - Proficiency in computer literacy is a must. **Qualifications Required:** - Minimum 2 years of experience in a similar role. - Maximum age of 40 years old. - Familiarity with the power pro system. - Strong communication skills. - Computer literacy is necessary. Feel free to send your application letter, CV, and recent photograph in PDF format to [email protected] We look forward to welcoming you to our team at Parkside Hotels & Resort Division.,

Job Title: Caf Manager Location: Bangalore Experience Required: Minimum 2+ Years Job Summary We are seeking an experienced and customer-focused Caf Manager to oversee daily operations, ensure exceptional guest experiences, and lead a high-performing team. The ideal candidate should have strong leadership skills, experience in caf/restaurant management, and the ability to maintain operational efficiency while driving sales. Key Responsibilities Manage daily caf operations, including staff scheduling and inventory control Lead, train, and motivate caf staff to deliver excellent customer service Handle customer queries, feedback, and resolve issues promptly Ensure hygiene, safety, and quality standards as per company guidelines Monitor stock levels and coordinate with suppliers for timely replenishment Maintain cash handling, billing, and daily financial reporting Implement promotional activities to boost sales and customer engagement Ensure adherence to all compliance and operational standards Required Skills & Qualifications Minimum 2+ years of experience in caf, restaurant, or hospitality management Strong leadership and team management abilities Excellent communication and customer service skills Knowledge of caf operations, inventory, and vendor management Ability to work in a fast-paced environment Basic understanding of billing systems and POS operations Preferred Qualifications Experience working in branded cafs or QSR chains Certification in hospitality management

Job Title: Front Office Guest Relations Executive (GRE)Location: Yelahanka - Bangalore Department: Customer Experience / Front OfficeReporting To: Project Head Were hiring a Front Office GRE to be the welcoming face of our real estate company! If you're well-groomed, friendly, and love interacting with people this role is for you. Key Responsibilities: Greet and assist clients/visitors warmly Handle calls and direct inquiries Coordinate with sales team for client handovers Manage appointments & visitor records Support basic admin & hospitality tasks Requirements: Degree/diploma (Hospitality/Admin preferred) 1-3 years' experience (real estate/hospitality a plus) Excellent communication & people skills Good with MS Office Fluent in English, Hindi & local language Perks: Competitive salary Training & growth opportunities Professional work culture

Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days

Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days

Achieve stretched targets in a result-focused environment at Onsite Venue.  Have constant member interactions and come out with new ways to engage members. Make powerful sales presentations resulting in high conversion ratio for membership up gradations, references and new sales Resolve member/ customer conflicts wherever applicable. Maintain strong client relationship and high level of customer service. Prepare pre-sales proposals for prospective clients. Identify potential customers and new business opportunities within and outside the resort. Keep abreast with the organization's products and services. Maintain Consistent Average Productivity. English & Kannada language is mandatory.

We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts. You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience. Front Office Manager Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Monitoring stock and ordering office supplies, including stationery and information leaflets. Preparing monthly management reports on customer feedback, bookings, and cancellations. Managing the departmental budget. Updating files and records. Enforcing all cash-handling, checking, and credit procedures.

As the Resort Operations Manager, your role involves overseeing the overall operations of the resort to ensure smooth functioning across all departments. You will be responsible for managing the guest experience by maintaining high service standards, addressing concerns, and ensuring guest satisfaction. Additionally, you will supervise and guide department heads in Front Office, Housekeeping, F&B, Maintenance, and Security. Your key responsibilities include: - Handling all legal paperwork, including license renewals, applications for new activity licenses, and any other statutory documentation required for resort operations - Ensuring full compliance with local laws, safety regulations, and industry standards - Monitoring daily operations, staff performance, and work schedules to maintain efficiency - Managing budgets, cost control, and the financial performance of the resort - Coordinating with vendors, suppliers, and contractors for smooth day-to-day functioning - Planning and implementing operational strategies to improve service quality and profitability - Overseeing resort maintenance, infrastructure upkeep, and timely execution of repairs - Preparing operational reports and presenting key updates to the management Qualifications required for this role include: - Proven experience in resort management or a similar role - Strong leadership and communication skills - Excellent organizational and multitasking abilities - Knowledge of budgeting, financial management, and cost control - Familiarity with local laws, safety regulations, and industry standards This role offers a permanent job type with an in-person work location.,

**Job Description** **Role Overview:** At MAIA Estates, your role as a Food and Beverage Executive at the Pelican Gardens marketing office involves delivering exceptional service to customers and internal staff in line with the premium hospitality standards set by MAIA Estates. Your responsibilities will encompass ensuring high-touch guest service, operational efficiency, and maintaining a luxurious experience synonymous with a 5-star hotel. **Key Responsibilities:** - Deliver exceptional food and beverage service adhering to MAIA's premium hospitality standards. - Create personalized service experiences exceeding guest expectations. - Maintain updated F&B inventory, proactively manage procurement lists to prevent shortages. - Train staff on luxury hospitality aspects. - Manage bar service during sales events, client gatherings, and special occasions. - Support the Facility Manager with general facility management tasks. - Coordinate office requirements for smooth daily operations. - Assist in overseeing daily activities of housekeeping and gardening staff for office upkeep. **Qualifications & Skills:** - Minimum 8 years of experience in a 5-star hotel or fine dining restaurant, with hands-on experience in guest-facing service and bar operations. - Graduate degree or Diploma in Hotel & Restaurant Management or related hospitality qualification. - Strong ability to work independently, manage multiple responsibilities, and maintain a polished presence. - Flexible, service-oriented, and adaptable to the dynamic requirements of a luxury sales environment. **Additional Company Details (if applicable):** MAIA Estates, established in 2016 by Mayank Ruia in partnership with the Manipal Group, aims to redefine the real estate narrative in India through intelligent design, meticulous planning, and conscious development. The company has received recognition from prestigious global institutions and is known for its commitment to excellence, transparency, and thoughtful design in crafting spaces that reflect innovation and integrity. If you are seeking a role where purpose, performance, and passion align, MAIA Estates offers a culture that values bold ideas, meticulous execution, and sustainable impact, setting trends rather than following them. [Company Website](https://www.maiaestates.in/) **Note:** Software Skills include proficiency in Microsoft Office - Excel, Outlook, and PowerPoint at an advanced level.,

In this role, you will oversee daily caf operations, including front-of-house and kitchen coordination. Your responsibilities will include maintaining high standards of food quality, service, and cleanliness. You will also be in charge of managing inventory, vendor relationships, and supply ordering. Implementing and monitoring SOPs to ensure efficiency and consistency will be a key part of your role. Additionally, you will manage reservations, peak-hour crowd control, and customer satisfaction. As a team manager, you will be responsible for motivating the team to maintain a warm and welcoming environment. Conducting regular quality reviews and staff meetings will also be part of your duties. You will be involved in community engagement by curating and organizing community-driven events such as open mics, workshops, wellness sessions, and pop-up markets. Building partnerships with local artists, wellness practitioners, and social enterprises will also be important. Actively engaging with customers to build a loyal and engaged customer base is another aspect of this role. In the marketing and outreach aspect of the job, you will collaborate on social media and digital content strategies. Promoting events and caf offerings through local networks and online platforms will be part of your responsibilities. Gathering feedback to improve both the community and dining experience will also be essential. Qualifications Required: - Previous experience in restaurant operations or hospitality management - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Knowledge of social media and digital marketing strategies Company Details: (If provided in the job description, please add company details here. Otherwise, omit this section.),

Role Overview: You will support the day-to-day execution of general ledger impacted processes, including assisting clients in understanding these processes. Your main responsibilities will involve performing accounting functions related to account balancing, ledger reconciliation, reporting, and resolving discrepancies. Key Responsibilities: - Coordinate and implement assigned accounting work and projects - Conduct Accounting SOP audits for all property areas - Ensure compliance with Federal and State laws regarding fraud and collection procedures - Generate accurate and timely reports, presentations, etc. - Analyze information to identify solutions and solve problems - Perform tasks such as compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information - Balance credit card ledgers and verify contracts for groups - Achieve and exceed performance, budget, and team goals - Develop specific goals and plans to prioritize and accomplish work - Submit reports in a timely manner and ensure accurate documentation of profits and losses - Monitor applicable taxes to ensure compliance and accuracy - Maintain a strong accounting and operational control environment - Provide direction and assistance to other units regarding accounting and budgeting policies - Demonstrate knowledge of relevant issues, products, systems, and processes - Keep up-to-date with technical knowledge and apply it to your role - Use computer systems to program, develop financial spreadsheets, enter data, and process information - Utilize relevant information and judgment to ensure compliance with laws and standards - Handle additional responsibilities such as providing information to supervisors and co-workers, demonstrating personal integrity, effective listening skills, self-confidence, and conflict management - Inform executives and peers of relevant information in a timely manner - Manage time effectively, possess strong organizational skills, and present ideas concisely - Use problem-solving methodology for decision-making and follow-up - Make collections calls if necessary Qualifications Required: - 4-year bachelor's degree in Finance and Accounting or related major with no work experience required OR - 2-year degree in Finance and Accounting or related major from an accredited university with 1 year of experience in finance and accounting or a related professional area Company Details: Marriott International is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of its associates. The company actively fosters an inclusive environment where diversity is embraced. Marriott Executive Apartments offers temporary housing solutions in major business travel destinations globally, providing a comfortable and welcoming environment for guests. Joining the Marriott Executive Apartments team means becoming part of a diverse global team within Marriott International, where your best work can thrive and you can become the best version of yourself.,

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Store Manager Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits.

FUNCTIONAL RESPONSIBILTIES:   Supervises the functions of the department employees, facilities, operations and cost on a day - to - day Key Management: Includes Opening & Closing of Cash Management: Includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. Monitors and Controls, on an ongoing basis: Quality levels of product and Operating costs of Merchandising and Marketing all promotional activities /movies publicity in the Sanitation, cleanliness and hygiene of the entire cinema area under his / her Guest Satisfaction: Ensuring guest satisfaction by achieving high levels of Service Standards as per Inventory and Yield: Ensure that Yield (including batch test and wastages) of popcorn and calibration of Coke and Tea/Coffee Machine is managed as per Monitor and control daily Upkeep and Maintenance / Safety: Upkeep and Maintenance of property - (as per Housekeeping and Engineering Standards). Ensure that the unit must adhere to 100% Safety/security   Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. Check for staff grooming/ discipline. To introduce new ways and means to minimize transaction time at box office and at the popcorn. Oversees the services of cinema from box-office to popcorn and cleaning. To ensure highest standards and quality services at all times. Conducts under the guidance of the Cinema Manager, such functions as employee orientation, staff training, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity. Ensures that displays are up-dated at all times, and effectively co-ordinates with Programming & Marketing for compliances. Ensures compliance with all legal requirements in connection with Cinemas. Maintains minimum stock levels of all items and participates in inventories on weekly basis.  

Guest Service Agents work in hotels and other hospitality establishments and are responsible for providing professional service to guests. Duties such as taking phone calls, greeting guests, issuing keys, collecting payments, and promoting hotel services are often seen on Guest Service Agent resume samples. Those looking to work as Guest Service Agents should showcase in their resumes customer focus, the ability to work in shifts, strong communication and interpersonal skills, attention to details, good numeracy skills, and computer competences. Eligible candidates hold a high school diploma and have experience working with customers.