106 Guest Service Associate Jobs in Pune

Key Responsibilities: Maintain cleanliness and hygiene standards in the dining area, pantry, and service stations. Assist waiters and captains in setting up tables, serving food and beverages, and clearing tables. Ensure crockery, cutlery, and glassware are clean and well-organized. Follow standard service procedures and uphold company quality standards. Handle guest requests courteously and professionally. Support kitchen and service staff with replenishment and logistics as required. Adhere to safety, hygiene, and grooming standards at all times.

As a Food and Beverage Manager at Marriott International, your role involves overseeing all food and beverage operations, including culinary, restaurant, beverage, and room service. Your primary responsibilities include ensuring guest and employee satisfaction, maintaining standards, and achieving financial goals. You must demonstrate knowledge and proficiency in relevant food and beverage laws and regulations and develop and implement business plans for food and beverage. Your key responsibilities will include: - Developing and managing budgets for the Food and Beverage departments, including financial, employee engagement, and guest satisfaction plans. - Maintaining a positive cost management index for kitchen and restaurant operations. - Leading the Food and Beverage team by supervising and managing employees, overseeing day-to-day operations, and creating a motivating and empowering work environment. - Providing excellent customer service to all employees and guests, responding quickly to concerns, and driving alignment with the brand's service culture. - Managing and conducting human resource activities such as setting performance standards, conducting performance reviews, and identifying developmental needs of team members. Additionally, you will be responsible for: - Complying with all corporate accounting procedures. - Providing information to supervisors, co-workers, and subordinates through various communication channels. - Analyzing information, evaluating results, and solving problems effectively. - Driving departmental communication and information systems through logs, meetings, and property gatherings. At Marriott International, we are committed to diversity and equal opportunity employment. We value and celebrate the unique backgrounds of our associates and actively promote a culture of inclusion. Non-discrimination is fundamental to our core values, and we uphold this by providing access to opportunity for all individuals, regardless of disability, veteran status, or any other protected basis.,

Job Description: As a Receptionist, your primary responsibility will involve greeting and welcoming guests promptly upon their arrival at the office. You will be required to direct visitors to the appropriate person and office, ensuring a seamless experience. Answering, screening, and forwarding incoming phone calls will also be part of your daily tasks. Maintaining a tidy and presentable reception area is crucial, including ensuring all necessary stationery and materials are readily available. Providing basic and accurate information in-person and via phone or email will be essential to assist visitors effectively. Additionally, you will need to receive, sort, and distribute daily mail and deliveries. Your role will also involve maintaining office security by following safety procedures and controlling access through the reception desk. This includes monitoring the logbook and issuing visitor badges as needed. Ordering front office supplies, keeping track of inventory, updating calendars, and scheduling meetings are also part of the responsibilities. Key Responsibilities: - Greeting and welcoming guests promptly - Directing visitors to the appropriate person and office - Answering, screening, and forwarding incoming phone calls - Maintaining a tidy and presentable reception area - Providing basic and accurate information in-person and via phone or email - Receiving, sorting, and distributing daily mail and deliveries - Maintaining office security and controlling access through the reception desk - Ordering front office supplies, keeping track of inventory, updating calendars, and scheduling meetings Qualifications Required: - Proven work experience as a Receptionist or in a similar role - Proficiency in the Microsoft Office Suite and hands-on experience with office equipment - Professional attitude and appearance - Good communication skills (both written and verbal) - Resourcefulness and proactiveness in issue resolution - Strong organizational, multitasking, and time-management skills - Customer service-oriented attitude (Note: The additional details of the company provided in the job description have been omitted for brevity),

Role Overview: As a team member at Courtyard by Marriott Pune Chakan, your primary responsibility will be to follow all company and safety policies and procedures to ensure a safe and welcoming environment for guests. You will be expected to maintain a clean and professional appearance, protect company assets, and provide exceptional service to all guests. Your role will involve developing positive relationships with team members, adhering to quality standards, and performing various physical tasks to support the smooth operation of the hotel. Key Responsibilities: - Follow company and safety policies and procedures - Maintain clean and professional appearance - Provide exceptional service to all guests - Develop positive relationships with team members - Adhere to quality standards - Perform various physical tasks to support hotel operations Qualifications Required: - High school diploma or G.E.D. equivalent - At least 1 year of related work experience - No supervisory experience required Additional Information: Courtyard by Marriott is dedicated to being an equal opportunity employer, welcoming individuals from diverse backgrounds and celebrating their unique contributions. The brand is committed to providing a guest experience that exceeds expectations and empowers its guests, regardless of the purpose of their trip. By joining Courtyard, you become part of a global team that values learning, growth, and continuous improvement, all while ensuring a fun and rewarding work environment.,

As a Server at F Bar & Kitchen, you play a crucial role in ensuring guests have an exceptional dining experience. Your responsibilities include: - Greeting and seating guests, providing menus, and explaining offerings. - Taking food and drink orders and delivering them promptly. - Ensuring guest satisfaction by addressing any concerns or requests. - Maintaining cleanliness and setting up/clearing tables. - Collaborating with kitchen and bar staff to ensure smooth operations. Qualifications we are looking for in a Server: - Previous server or customer service experience is a plus. - Strong communication skills in English (knowledge of Hindi/Marathi is a bonus). - Friendly, energetic, and customer-oriented attitude. - Ability to work in a team and handle high-pressure situations. - Flexibility to work nights, weekends, and holidays. Preferred qualifications: - Experience in a bar/restaurant setting. - Knowledge of food & beverage and POS systems. The company offers competitive salary and tips, employee discounts on food and drinks, and career growth opportunities. As a Server at F Bar & Kitchen, you play a crucial role in ensuring guests have an exceptional dining experience. Your responsibilities include: - Greeting and seating guests, providing menus, and explaining offerings. - Taking food and drink orders and delivering them promptly. - Ensuring guest satisfaction by addressing any concerns or requests. - Maintaining cleanliness and setting up/clearing tables. - Collaborating with kitchen and bar staff to ensure smooth operations. Qualifications we are looking for in a Server: - Previous server or customer service experience is a plus. - Strong communication skills in English (knowledge of Hindi/Marathi is a bonus). - Friendly, energetic, and customer-oriented attitude. - Ability to work in a team and handle high-pressure situations. - Flexibility to work nights, weekends, and holidays. Preferred qualifications: - Experience in a bar/restaurant setting. - Knowledge of food & beverage and POS systems. The company offers competitive salary and tips, employee discounts on food and drinks, and career growth opportunities.

As the Hotel Operations Manager at this company, you will oversee day-to-day hotel operations to ensure guest satisfaction and service excellence. Your key responsibilities will include: - Handling guest check-in/check-out procedures and managing bookings - Resolving customer complaints and concerns in a professional and effective manner Fargate is a next-generation IT service provider that resolves information system-related problems and helps create new business approaches for managing data and business routines through the integration of modern software methodologies.,

Role Overview: You will be responsible for leading all pre-opening culinary operations, including kitchen setup, supplier sourcing, and team recruitment. Your main task will be to design and execute an authentic, modern Pan Asian menu that incorporates Thai, Japanese, Chinese, and South East Asian cuisines. Additionally, you will create and implement kitchen SOPs, hygiene protocols, and quality control systems to ensure smooth operations. Your role will involve overseeing daily kitchen activities such as inventory management, cost control, food preparation, plating, and maintaining service standards. You will work closely with management to innovate the menu, introduce seasonal specials, and enhance the overall guest dining experience. Training and mentoring kitchen staff to foster a high-performance culture will be an essential part of your responsibilities. Key Responsibilities: - Lead all pre-opening culinary operations, including kitchen setup, supplier sourcing, and team recruitment - Design and execute an authentic, modern Pan Asian menu - Create and implement kitchen SOPs, hygiene protocols, and quality control systems - Oversee daily kitchen activities such as inventory management, cost control, food preparation, plating, and maintaining service standards - Work closely with management to innovate the menu, introduce seasonal specials, and enhance the overall guest dining experience - Train and mentor kitchen staff to foster a high-performance culture Qualifications Required: - 8-12 years of experience in premium Pan Asian restaurants or 5-star hotels - Proven track record of successfully launching or opening restaurants - Strong leadership, organizational, and team management skills - Deep understanding of Pan Asian ingredients, cooking techniques, and plating aesthetics - Experience in kitchen budgeting, vendor management, and cost efficiency - Culinary degree or formal training preferred but not mandatory - Excellent communication and collaboration skills (Note: No additional details of the company were provided in the job description.),

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Store Manager Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits.

An Assistant General Manager (AGM) job description includes assisting the General Manager in overseeing daily operations, managing staff, and implementing company policies. Key responsibilities involve coordinating departments, developing business strategies, and ensuring profitability through budgeting and cost control. The role also requires strong leadership, communication, and problem-solving skills to drive business goals and enhance customer satisfaction.  Responsibilities and duties Assist with operations: Help the General Manager oversee all daily business operations, coordinate activities across departments, and implement strategies to achieve organizational goals. Manage staff: Participate in hiring, training, and performance management of employees. Foster a positive and productive work environment and serve as a point of contact for staff concerns. Financial management: Assist with budgeting, financial planning, and cost control to ensure the profitability of the business. Customer service: Ensure high standards of customer service are met. Interact with customers, gather feedback, and address issues to enhance satisfaction. Strategic planning: Contribute to the development and implementation of business strategies, and help identify areas for improvement in productivity and efficiency. Compliance and safety: Ensure that all health, safety, and company policies are implemented and enforced across the organization. Administrative tasks: Handle various administrative duties, including scheduling, and assist with other tasks as needed. 

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. Responsibilities Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors on any damages, deficits and disturbances Deal with reasonable complaints/requests with professionalism and patience Check stocking levels of all consumables and replace when appropriate Adhere strictly to rules regarding health and safety and be aware of any company-related practices

We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen. The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and storage rooms. You should also be able to record notable food wastages as seen from customer's leftovers. To be successful as a kitchen assistant, you should exercise exceptional time management and ensure that all duties are completed in a timely manner. Ultimately, an outstanding Kitchen Assistant should be able to comply with all food health and safety regulations. Kitchen Assistant Responsibilities: Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene. Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes. Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat. Sweeping and mopping the kitchen floors as well as wiping down kitchen walls. Assisting with the unloading of delivered food supplies. Organizing and correctly storing food supplies. Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions. Stirring and heating soups and sauces as well as preparing hot beverages. Kitchen Assistant Requirements: High school diploma or GED. Proven experience assisting in kitchens. A food handler's license.

We are looking for a dynamic expatriate administrator to join our team and support the HR manager responsible for international employees. Your duties will include obtaining visas, finding appropriate accommodation for employees, and ensuring a smooth transition to their new country of employment. To ensure success as an expatriate administrator, you should have outstanding organizational skills and a solid knowledge of the labor practices of countries in which employees are placed. Ultimately, an exceptional expatriate administrator should be a problem solver that pays attention to detail and displays excellent communication skills. Expatriate Administrator Responsibilities: Reviewing and preparing all the salary and other HR-related documents before submission to the head of human resources. Regular communication with all expats regarding their subsidies, housing, and other needs to ensure comfortable working conditions. Reviewing and processing expenses and reimbursements due to expats. Obtaining visas for staff members and their families, and arranging accommodation in host countries. Liaising with the inland revenue department on behalf of expats to ensure adherence to tax regulations. Establishing, managing, and maintaining vendor relationships in host countries.

We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires Address employee complaints or performance issues as needed Check in with employees regularly to determine satisfaction Schedule shifts Help management create the departments budget Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Oversee security of the facility

Our restaurant is seeking a passionate, skilled chef to create delicious meals for our patrons. You will be responsible for planning our menu, ensuring that each dish is nutritious and cost-effective, and collaborating with a team of kitchen staff to deliver food that meets the highest quality standards. To ensure success in your role as chef, you should be an excellent leader with great organizational skills and impeccable time management. Top candidates will also be creative individuals, capable of creating dishes that set us apart and keep people coming back for more. Chef Responsibilities: Ensuring that all food is of excellent quality and served in a timely manner. Planning the menu, keeping in mind budget, and availability of seasonal ingredients. Overseeing all kitchen operations. Coordinating kitchen staff, and assisting them as required. Training staff to prepare and cook all the menu items. Taking stock of ingredients and equipment, and placing orders to replenish stock. Enforcing safety and sanitation standards in the kitchen. Creating new recipes to keep the menu fresh. Keeping up to date with industry trends. Receiving feedback and making improvements where necessary. Chef Requirements: Culinary school degree/diploma. Past experience as a working chef. Advanced knowledge of the culinary arts. Perfectionism in sanitation and quality control. Portfolio of creative, unique dishes. Expert multitasking ability. Great leadership and interpersonal skills. Ability to run stocktaking and place orders for resupply. Exemplary work ethic in a high-pressure environment. Passion and pride for delighting people with food.

An Executive Housekeeper's job description includes managing housekeeping staff, overseeing all cleaning operations to maintain hygiene standards, managing inventory and budgets, and handling administrative tasks like scheduling and staff training. They are responsible for ensuring all guest rooms, public areas, and back-of-house spaces are clean, well-maintained, and meet safety and brand standards.  Key responsibilities Staff Management: Hire, train, schedule, and supervise housekeeping staff. Conduct performance evaluations and handle disciplinary actions as needed. Operations Oversight: Direct and coordinate all daily housekeeping operations. Establish and implement operating procedures and standards for cleanliness and hygiene. Quality Control: Inspect guest rooms, public areas, and other facilities regularly to ensure they meet cleanliness and maintenance standards. Address any issues or guest complaints promptly. Inventory and Supplies: Manage the inventory of cleaning supplies, linens, and equipment. Order new supplies as needed and ensure equipment is properly maintained and repaired.

We are looking for a highly organized and detail-oriented Banquet Coordinator to join our team. As a Banquet Coordinator, you will be responsible for overseeing the planning, execution, and follow-up of all banquet events, ensuring a seamless and memorable experience for our clients and their guests. You will work closely with clients, vendors, and internal staff to coordinate every aspect of the event, from initial inquiry to final billing. Your role will include managing event logistics, supervising banquet staff, ensuring compliance with health and safety regulations, and maintaining high standards of customer service. The ideal candidate will have excellent communication and interpersonal skills, a passion for hospitality, and the ability to multitask in a fast-paced environment. You should be able to anticipate client needs, resolve issues quickly, and maintain a positive attitude under pressure. Previous experience in event planning or banquet coordination is highly desirable. You will also be responsible for preparing event proposals, creating detailed event timelines, and ensuring that all client requirements are met. Strong organizational skills and attention to detail are essential, as you will be managing multiple events simultaneously. If you are enthusiastic about creating exceptional event experiences and thrive in a dynamic team environment, we encourage you to apply for this exciting opportunity.

Role Overview: As a Housekeeping Attendant at Courtyard by Marriott Pune Chakan, your main responsibility will be to respond promptly to requests from guests and other departments. You will need to fill the cart with supplies and transport it to the assigned area, enter guest rooms following procedures, and ensure vacancy before entering. Your duties will also include replacing guest amenities and supplies, cleaning bathrooms, making beds, folding terry, removing trash, dirty linen, and room service items, and ensuring all appliances are in working order. Additionally, you will be responsible for straightening desk items, furniture, and appliances, dusting, polishing, removing marks from walls and furnishings, vacuuming carpets, and performing floor care duties. Key Responsibilities: - Respond promptly to guest requests and requests from other departments - Fill cart with supplies and transport it to assigned areas - Enter guest rooms following procedures and ensure vacancy before entering - Replace guest amenities and supplies - Clean bathrooms, make beds, and fold terry - Remove trash, dirty linen, and room service items - Check and ensure all appliances are in working order - Straighten desk items, furniture, and appliances - Dust, polish, and remove marks from walls and furnishings - Vacuum carpets and perform floor care duties Qualifications Required: - Education: No high school diploma or G.E.D. equivalent - Related Work Experience: No related work experience - Supervisory Experience: No supervisory experience - License or Certification: None Additional Information: At Courtyard by Marriott, they are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. They actively foster an environment where the unique backgrounds of associates are valued and celebrated. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Courtyard is passionate about better serving the needs of travelers everywhere and is looking for individuals who are passionate about providing exceptional guest experiences, enjoy being part of an ambitious team, and are committed to continuous improvement. By joining Courtyard, you become part of a portfolio of brands with Marriott International, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.,

As an Entry Level Manager at Marriott International, your role involves leading and assisting in the successful completion of daily shift requirements in front office areas such as Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your primary goal is to ensure guest and employee satisfaction while achieving the operating budget. Here is a breakdown of your key responsibilities: - Utilize interpersonal and communication skills to lead, influence, and encourage team members - Advocate sound financial and business decision-making - Demonstrate honesty, integrity, and lead by example - Encourage mutual trust, respect, and cooperation among team members - Serve as a role model for appropriate behaviors - Support day-to-day operations and understand employee positions well enough to perform duties in their absence - Coach, counsel, and encourage employees - Handle employee questions, concerns, and complaints - Guide daily Front Desk shift operations and communicate performance expectations to employees - Manage day-to-day operations to meet customer expectations and standards - Develop specific goals and plans to prioritize work effectively - Handle complaints, settle disputes, and resolve conflicts with guests or team members - Supervise staffing levels to meet guest service needs and financial objectives - Train staff on credit policies, same-day selling procedures, and overall financial goals - Provide exceptional customer service by going above and beyond to ensure customer satisfaction and retention - Improve service by assisting individuals to understand guest needs and providing guidance - Set a positive example for guest relations and empower employees to deliver excellent customer service - Implement customer recognition programs and ensure employees have proper supplies and uniforms - Identify developmental needs of team members and provide coaching and mentoring - Conduct training, participate in employee recognition programs, and assist in performance appraisals - Handle additional responsibilities such as providing information to supervisors, analyzing information, updating relevant parties, and performing Front Desk duties as necessary - Understand the functions of Bell Staff, Switchboard, and Concierge/Guest Services operations - Comply with loss prevention policies and procedures Marriott International is committed to being an equal opportunity employer that values and celebrates the unique backgrounds of its associates. Non-discrimination is a core value, and all individuals are welcome to access opportunities within the company. The diverse culture, talent, and experiences of associates are highly valued, and the company upholds a policy of non-discrimination based on any protected basis, including disability, veteran status, or other relevant factors.,

As a member of the team at JW Marriott Hotel Pune, your role is crucial in ensuring the smooth operation of the hotel and providing exceptional service to our guests. Your responsibilities will include: - Following all company policies and procedures to maintain a clean and professional appearance - Anticipating and addressing guests" service needs - Assisting other employees to ensure proper coverage and prompt guest service - Speaking with others using clear and professional language - Developing and maintaining positive working relationships with team members - Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance - Performing other reasonable job duties as requested by Supervisors Preferred Qualifications: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: At least 1 year of related work experience - Supervisory Experience: No supervisory experience - License or Certification: None At Marriott International, we are committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of our associates. We actively promote an inclusive environment where diversity is appreciated. Marriott Hotels are dedicated to providing exceptional hospitality while maintaining a sense of familiarity worldwide. By joining Marriott Hotels, you will be part of a team that upholds the legacy of delivering Wonderful Hospitality. Always. We invite you to explore a rewarding career with us and be part of a global team that encourages personal growth and development. JW Marriott, as part of Marriott International's luxury portfolio, offers more than 100 properties in gateway cities and resort locations globally. At JW Marriott, our associates are our top priority because your happiness reflects in our guests" satisfaction. Joining JW Marriott means being part of a community that values training, recognition, and holistic well-being. We believe in providing exceptional care for our associates, reflecting in the exceptional treatment of our guests. Join us at JW Marriott to do your best work, belong to a global team, and unleash your full potential.,