64,221 Lead Operations Jobs in Dum Dum

Job Title: Operations Executive Individual Insurance Operations (QC & Excel Specialist) Location: Delhi We are hiring an Operations Executive to join our Individual Insurance Operations team. The ideal candidate should have strong experience in Quality Check (QC) of forms, Excel proficiency, and a solid understanding of the Life Insurance domain. Key Responsibilities: Perform quality checking of life insurance forms and KYC documents. Ensure data accuracy, completeness, and compliance as per IRDAI guidelines. Manage and analyze data using advanced Excel tools (Pivot, VLOOKUP, validation, etc.). Coordinate with sales, underwriting, and customer service teams for smooth policy issuance. Prepare daily MIS reports and track operational performance. Support process improvements and ensure adherence to timelines. Requirements: Graduate in any discipline; Insurance/Excel certifications preferred. 35 years of experience in Life Insurance QC/Operations. Excellent attention to detail, accuracy, and communication skills. Email: Oshin.nandanwar@harjai.com

Key Responsibilities: Ecom Operationso Manage operations across online/ QC platforms o Handle Shopify order fulfilment && dispatches.o Manage B2B Shipments o Oversee product listings, cataloging, and listing hygiene. Supply Chain Managemento Coordinate with suppliers, vendors, third-party manufacturers, warehouse, and logistics partners toensure a smooth flow of materials, inventory management, and timely deliveries.o Sourcing and onboard new vendors when needed and manage relationship with existing vendorso Keep track of RM && PM inventory and FG stock levelso Resolve any order-related disputes (stock-outs, wrong item received, not received, damaged, etc) Analytics && Reportingo Generate and analyze reports on key performance metrics related to sales, advertisements, etc.o Prepare order reconciliation reports against receivables and inventory. Otherso Assist in organizing and participating in events and exhibitionso Provide cross functional support when required. Qualifications Bachelors degree is a must. Experience of 1-2 years in E-commerce and quick commerce Strong understanding of major E-commerce platforms && quick commerce platforms. Proficiency in data analysis and ability to draw insights from analytics tools. Willingness to travel and wear multiple hats as and when required

  Oversee daily office operations including stationery, pantry, and facility upkeep. Coordinate with vendors, housekeeping, and maintenance teams to ensure seamless operations. Manage onboarding logistics for new hires and support employee engagement activities. Handle travel arrangements, hotel bookings, and hospitality for employees and visitors. Assist in planning meetings, conferences, and office events. Maintain petty cash, track office assets, and support finance documentation. Ensure compliance with health, safety, and EHS standards. Prepare internal communication, reports, and operational trackers.  

Job Description Manager: Sales International Operations Job Code: ITC/M-SIO/20251108/19148 Location: Mumbai Designation: Manager Sales (International Operations) Experience Required: 2-6 Years Qualification: MBA Vacancy: 1 Salary Range: 12,00,000-17,00,000 per annum Position Type: Full-time Role Overview The Manager Sales International Operations will be responsible for driving sales growth, expanding market presence, and strengthening dealer networks across international markets. The role includes developing and executing sales strategies, analyzing market trends, optimizing credit and logistics processes, and ensuring superior customer experience. The manager will work cross-functionally with internal teams and external partners to achieve annual revenue and profitability targets. Key Responsibilities 1. Sales Strategy & Market Development Identify, develop, and implement sales strategies to achieve volume targets and expand market share. Conduct market research and forecast industry trends to support strategic business planning. Lead product launch strategies and market entry initiatives across international regions. 2. Revenue & Profitability Management Drive profitable and sustainable business growth by optimizing credit management, reducing logistics costs, and improving supply chain efficiency. Monitor business performance across geographies and support teams in meeting year-on-year bottom-line goals. Identify new business opportunities and revenue-generation avenues. 3. Dealer & Channel Management Develop and manage dealer networks, ensuring healthy dealer performance and incremental business growth. Ensure dealer profitability, compliance, and quality of operations. Build strong relationships with dealers, distributors, and strategic partners. 4. Customer Experience & Relationship Building Develop customer-centric strategies to enhance satisfaction and retention. Ensure adherence to customer experience metrics and improvement benchmarks. Implement best practices to elevate brand perception in international markets. 5. Team Collaboration & Performance Review Coordinate with cross-functional teams including marketing, logistics, finance, and product teams. Evaluate team performance and mentor team members to achieve sales targets. Drive strategic interventions to address performance gaps and support operational excellence. Key Skills Required Sales Strategy & Planning International Market Exposure Credit & Logistics Management Dealer & Channel Management Customer Experience Enhancement Marketing & Product Launch Execution Strong Communication & Negotiation Skills Analytical & Problem-Solving Ability Compensation CTC Range: 12,00,000 17,00,000 per annum

Senior Consultant - Operations Excellence (Bangalore) Role: Drive operational excellence initiatives focused on continuous improvement, process optimization, and quality enhancements within the organization. Key Responsibilities: Mentor project leads in Lean, Six Sigma, Agile, and Design Thinking methodologies Collaborate with business units and function heads to identify improvement opportunities and implement quality enhancement projects Conduct audits and lead process management initiatives to streamline operations and boost productivity Perform data analysis and use advanced Excel and PowerPoint tools to report insights and drive informed decision-making Support change management processes ensuring sustainable implementation of improvements Promote a culture of continuous improvement and operational excellence across teams Participate in high-impact projects in a collaborative, international business environment Requirements: B.Sc or equivalent degree with expertise in Operational Excellence methodologies Strong skills in data analysis, process management, and quality improvement tools Experience in mentoring teams and managing projects across diverse functions  Location: Bangalore This JD captures the role of a Senior Consultant driving operational excellence through project leadership, process optimization, and data-driven quality improvement initiatives

 Urgent Hiring For Operation Executive (BVG specialist)||Location:- Tilak Nagar, New DelhiProfile:- Operation Executive (BVG specialist) Company Name: Orbitouch Outsourcing Pvt. Ltd. Experience- 1- 5 yrs (only BVG company experience will be considered) Company Location:- Tilak Nagar, New Delhi (just walk from the metro station Tilak Nagar) CTC:- upto 3 lpa negotiable working days:- Monday to Saturday (Sunday weekly off) Shift timing: 10 am to 6:30 pm. (Work from the office only) our websites-                               www.orbiTouch-hr.com                              www.orbitVerify.com                           We're looking to hire Operations Specialists in Employee background Verification and Background Checks, for OrbitVerify the product of Orbitouch HR. Responsibilities:- Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.)- Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit- Review and validate submitted documents such as offer letters, relieving letters, and payslips- Update verification outcomes on internal systems/tools accurately and promptly- Escalate discrepancies, red flags, or unresponsive verifications as per SOPs- Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks- Support audit requirements and contribute to process improvement initiativesexperience:1-5 years of experience in employment background verificationStrong communication and organizational skillsAbility to work independently and as part of a dynamic teamHigh attention to detail and a problem-solving mindset Maintain the highest standards of quality and compliance. We only need experience in a background check company and have experience handling various verification operations.   Fill in your details . (Mandatory)Name:-Contact no:-Email Id:-Qualification:-Current location:-Current organization name:-Industry:-Experience:-CTC:-Expected CTC:-Offer in Hand:-Notice Period :-Negotiable Notice Period :-Willing to Relocate:-Are you available for the final round F2F:-Kindly attach your updated resume.       Thanks & Regards Rani Gupta   Recruitment ManagerMob-9211711380 Email ID:- rani@orbitouch-hr.com

Job Description Operations Manager (Sales)Location: Bangalore HSR LayoutSalary: Based on last drawn Language Requirement:* Fluency in English is mandatory.* Should be proficient in Tamil, Telugu, and Kannada.* Knowledge of Hindi will be an added advantage. Role Overview:We are seeking a highly experienced Operations Manager Sales with a proven background in managing hardcore sales teams and driving business performance. The ideal candidate should possess strong leadership, process management, and team-handling skills to deliver consistent results.  Key Responsibilities: * Lead, monitor, and optimize daily sales operations.* Drive team performance and ensure achievement of business targets.* Mentor, coach, and motivate sales teams for high productivity.* Design and implement sales strategies to improve performance and conversion.* Handle escalations, ensure service excellence, and maintain client satisfaction.* Coordinate with internal teams for smooth operational flow. Requirements: * Minimum 5-6 years of experience managing hardcore sales operations.* Strong track record in achieving sales goals and managing large teams.* Excellent communication, leadership, and analytical skills.* Customer-focused approach with problem-solving ability.* Should have handled a team where any money exchange on call was involved like any insurance(health, motor etc) or any product selling on call

Job Summary We are seeking a motivated and self-driven **Lead Generation Executive** to work remotely and identify potential customers for our products/services. The ideal candidate will use various online tools, platforms, and strategies to generate qualified leads and support the sales pipeline. Key Responsibilities * Research, identify, and qualify new leads through online platforms (LinkedIn, Google, directories, etc.).* Generate B2B/B2C leads based on the target market and ideal customer profile.* Maintain and update a database of leads in CRM tools.* Contact potential clients via email, LinkedIn, or phone to introduce the companys offerings.* Schedule meetings or demos for the sales team.* Collaborate with the marketing team to align lead generation strategies.* Achieve weekly/monthly lead targets.* Track performance metrics and prepare reports. Requirements * Proven experience in lead generation, telemarketing, or inside sales.* Proficiency with tools like LinkedIn Sales Navigator, Apollo, ZoomInfo, HubSpot, or similar CRM/lead tools.* Excellent communication skills in English (verbal and written).* Strong research and data mining abilities.* Self-motivated and able to work independently in a remote setup.* Bachelors degree in Marketing, Business, or related field (preferred).  We are looking for freshers and experienced candidates for work from home Excellent opportunity @ Lead GenerationPart time/Full time JobsNo TargetMaintaining database on regular basisVerify data and maintain accuracy of database Job Type: Part Time Job (Work From Home Job)  Salary: 15000.00 to 30000.00 /monthEducation:fresher and Experienced can Apply.  Contact Person- Ali Ansari (HR) Contact No- 767814OO44 (Send Whats App MSG Also)Calling Time- 10 to 6   Note- This Job is Only For Delhi/NCR Candidates. Other City Candidates is Not Allow for this Job.  

Role Overview: Sales and Operation Manager. This role involves leading a team to achieve closure targets, handling tenant interactions, and ensuring high customer satisfaction. The ideal candidate will be a sales-driven professional with strong negotiation skills, capable of converting leads into successful closures, including managing walk-ins and resolving escalations to boost sales numbers.  Responsibilities: Sales Leadership Drive sales targets for the ROL process, ensuring consistent achievement of monthly and quarterly closure numbers. Motivate and manage the TRMs teams to maximize lead-to-closure conversions. Monitor individual and team performance, providing guidance to exceed sales objectives. Lead Management and Conversion Oversee the allocation and follow-up of leads to ensure no prospects are missed. Engage directly with tenants, including walk-ins, to explain the process, clarify doubts, and provide customized solutions. Negotiate budgets, agreements, and terms with tenants to finalize closures. Foster trust and transparency to ensure tenant satisfaction and successful Closure. Escalation and Objection Handling Address and resolve tenant objections during the sales process, ensuring a positive experience. Manage escalations related to negotiations, trust issue about the process, driving towards successful resolutions that align with business goals. Team Training and Development Train team members on sales strategies, customer handling, and negotiation techniques to improve performance. Conduct regular knowledge-sharing sessions to update the team on SOPs, agreements, and service offerings. Collaboration and Coordination Cross-Department Collaboration : Work closely with the posting and digital marketing teams to improve lead quality and quantity. Collaborate with FRMs and HODs to ensure full accountability and effective management of prospects Seamless Communication: Ensure seamless communication between TRMs, FRMs, and other departments to meet tenant needs effectively. Escalation Coordination: Coordinate with the customer support team to address escalations and any property-related concerns, ensuring high levels of customer satisfaction. Sales Reporting and Analysis Track team performance metrics such as conversion rates, closure numbers, and lease amount. Provide detailed sales reports and insights to management, identifying areas for improvement and growth. Analyze tenant feedback and backouts and sales trends to refine strategies and improve the sales process. Taking the complete ownership of every lead generated and maintaining the track of it. Customer Interaction and Support Walk-In Handling: Manage tenants visiting the office for negotiations, process clarifications, and convert these interactions into successful closures. Face-to-Face Support: Provide excellent face-to-face customer handling, addressing queries and building trust to ensure satisfaction. Payment Follow-Up: Actively follow up with customers for pending payments, ensuring timely collection and minimizing delays. Education and Experience Bachelors degree in Sales, Marketing, Business Administration, or a related field. Minimum 35 years of proven experience in sales, with a strong background in real estate, property leasing, ed-tech, or insurance Demonstrated success in lead conversion performance and team management. Strong experience in data-driven decision-making with advanced proficiency in MS Excel (reports, pivot tables, dashboards, and performance tracking). A consistent record of achieving and exceeding sales targets through strategic planning and team motivation. Skills and Competencies Strong leadership, analytical, and team-handling skills. Data-oriented mindset with the ability to identify trends, track performance, and drive improvements. Excellent communication, negotiation, and interpersonal skills. Capability to manage pressure and multiple priorities effectively. Proven ability to train and mentor sales teams to achieve targets. Strong understanding of digital leads and CRM processes Benefits Competitive salary and attractive performance-based incentives. Opportunity for career growth within a rapidly growing organization. Training and development programs to enhance sales and leadership skills.

Role: Operation Manager Location: Bangalore Working Mode: 5 Days, WFO   Roles and Responsibilities:  Manage and support government sector IT projects, ensuring smooth operations and adherence to project timelines.  Lead and manage operations teams, including resource planning, task allocation, performance monitoring, and SLA compliance.  Collaborate with software development and implementation teams, understanding the software lifecycle.  Coordinate effectively with government users, field teams, and other stakeholders.  Prepare and analyze reports, with basic proficiency in SQL for backend understanding.  Ensure clear and effective communication with all stakeholders.    Key Requirements:  Minimum of 3 years of experience in managing or supporting government sector IT projects, preferably in the HRMS domain.  Should have been actively involved as part of a software development or implementation team, with a strong understanding of the software lifecycle.  Proven experience in leading and managing operations teams, including resource planning, task allocation, performance monitoring, and SLA adherence.  Basic proficiency in SQL is preferred for reporting or understanding backend processes.  Excellent verbal and written communication skills to effectively interact with end users, technical teams, and stakeholders.  Must be proficient in the local language to ensure effective coordination with government users and field teams. Qualifications and Requirements:  Educational Qualification: Minimum technical educational qualification like BE /BTECH / or equivalent with an additional MBA degree  Experience: o Minimum 10 years of overall experience with at least 3-4 years in leadership or operational management role.  Skills: o Proficiency in English and Kannada languages. o Excellent communication and interpersonal skills. o Strong leadership and organizational abilities. 

Job Opportunity Location: Pune Shift: Rotational (APAC / EMEA / US) Work Mode: On-site (All working days) Experience: 2 to 5 Years  Qualifications & Experience: Graduate in any discipline with 2 to 5 years of experience in Logistics Operations Prior exposure to the Petrochemicals industry is advantageous Key Skills & Expertise: Strong communication skills with experience in engaging both internal and external stakeholders Hands-on experience in handling: Outbound / Inbound Deliveries Shipping documentation Inventory management/ replenishment Transportation Tracking Shipping instructions Audit Carrier Invoices Proficient in SAP and familiar with its application in logistics/ transportation processes Skilled in Microsoft Office tools (Excel, Word, PowerPoint, Outlook) Work Environment: Must be open to working in rotational shifts (APAC / EMEA / US) Required to work on-site on all working days  Interested candidates can share their updated resume at salma.s@liveconnections.in  or Contact: 8297131110  

  Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Position  :  Technical Support Associate International Voice Process  :  International Voice Tech. Support Shift      :  Night Shift (Aligned with US Time Zone)Location :  Bangalore Start Your Global Career Journey with a Leading MNC!!! A reputed global brand is on the lookout for fluent English speakers to join theirInternational Voice Support team. If you're eager to build your career with internationalexposure in a professional and fast-paced environment, this opportunity is for you! Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internalteams Candidate Profile: Experience        : 0.6 to 4 years in International Voice Process / BPO / TECH. Support Communication : Excellent English-speaking and interpersonal skills Shift Flexibility  : Willingness to work during US night shifts Tech Skil s        : Basic computer knowledge and typing ability Mindset            : Positive attitude, quick learner, and customer-centric approach CONTACTS IMMEDIATELY : JYESHTA     : 76191 85930NITHIN       : 98869 64485NIHAL         : 73384 44389PRIYA         : 76192 18164RAJ            : 98451 62196ANU           : 63615 32602 Grow your career in a global work environment that rewards talent and dedication. Best wishes from Personal Network!!!

  Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Position  :  TECHNICAL Support Associate International Voice Process  :  International Voice TECH. Support Shift      :  Night Shift (Aligned with US Time Zone)Location :  Bangalore Start Your Global Career Journey with a Leading MNC!!! A reputed global brand is on the lookout for fluent English speakers to join theirInternational Voice Support team. If you're eager to build your career with internationalexposure in a professional and fast-paced environment, this opportunity is for you! Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internalteams Candidate Profile: Experience        : 0.6 to 4 years in International Voice Process / BPO / TECH. Support Communication : Excellent English-speaking and interpersonal skills Shift Flexibility  : Willingness to work during US night shifts Tech Skil s        : Basic computer knowledge and typing ability Mindset            : Positive attitude, quick learner, and customer-centric approach CONTACTS IMMEDIATELY : PRIYA       : 76192 18164NITHIN      : 98869 64485NIHAL       : 73384 44389JYESHTA   : 76191 85930RAJ          : 98451 62196ANU         : 63615 32602 Grow your career in a global work environment that rewards talent and dedication. Best wishes from Personal Network!!!

Junior Executive Customer Support (Stock Market Operations) Location: MumbaiExperience: 1 - 3 years We are hiring a Junior Executive Customer Support to handle customer queries related to Equity, Mutual Funds, Currency & Commodities. The ideal candidate should have basic stock market knowledge, strong communication skills, and experience in handling customer calls. Key Responsibilities: Handle inbound & outbound customer calls Resolve stock market related queries & grievances Coordinate exchange-related cases (NSE/BSE) Process customer accounts, KYC & documentation Escalate complaints when necessary Provide product recommendations based on customer needs Requirements: Basic understanding of Stocks/MF/Currency/Commodities Strong communication & problem-solving skills Experience in broking/customer support preferred Attention to detail & customer-first approach Kindly revert with updated CV mentioning below details on achint@topgearconsultants.com for more company details.Pl share your resume, Mentioning BELOW DETAILS (Mandatory)1. Current Location:2. Preferred Location:3. Highest Qualification:4. Years of Exp:5. Current Company:6. Current Salary:7. Expected Salary:8. Notice Period:Thanks & Regards,Achint I HR Associatewww.topgearconsultants.com

Hi, We are hiring for one of the leading financial services.  Role- Sales Support - Operations Location- Mumbai Role Overview The Sales Support & Operations Executive plays a critical role in enabling the sales team to achieve business targets by managing operational processes, coordinating with internal departments, ensuring timely documentation, and maintaining accurate sales data. The role requires strong organizational skills, financial product understanding, and the ability to streamline processes for sales efficiency. Education Graduate/Post-Graduate in Commerce, Finance, Business Administration, or related field. Experience 1 to 5 years in sales support, operations, or back-office roles in financial services: NBFC Wealth Management Capital Market If interested, kindly connect on 9759214474. Rimjhim

As an experienced and proactive Ship Spare Parts Logistics Operations Manager, your role is crucial in ensuring smooth logistics execution, exceptional customer service, and fostering a high-performing team culture. You will be responsible for setting up, leading, and managing the operations team in Mumbai. Your responsibilities include: - Leading and developing a team of Operations Executives by providing coaching, guidance, and performance feedback to ensure service excellence. - Designing and implementing onboarding and training programs for both new and existing staff members. - Acting as the senior escalation contact for customers in India to ensure timely resolution of service issues, train the team on communication best practices, and promote proactive customer engagement. - Overseeing the operational process from shipment bookings to delivery, ensuring compliance with global SOPs and customer-specific requirements. - Collaborating with global offices, providing regular reporting on team performance and operational KPIs, and participating in continuous improvement projects. Qualifications required for this role: - Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field. - 6-10 years of logistics/freight forwarding experience, including at least 2-3 years in a managerial or supervisory capacity. - Strong knowledge of international shipping, air and sea freight, and customs procedures. - Excellent leadership, communication, and organizational skills. - Proficiency in logistics software and the Microsoft Office Suite. - Previous experience in marine logistics is advantageous. This position offers you a leadership role in a globally recognized logistics company, the opportunity to build and shape a new team and operational setup in India, international exposure, cross-functional collaboration, and career development in a dynamic and fast-paced industry.,

In your role as an HR Manager at IDC in Bangalore, you will be responsible for various key tasks: - Manage HR Data: You will be in charge of ensuring the accuracy and security of all HR data. This includes creating reports and dashboards to provide insights into the workforce, track trends, and support decision-making processes. Collaboration with the IT team to enhance HR systems is also part of your responsibilities. - Streamline HR Operations: Setting up and maintaining HR policies, overseeing administrative tasks related to employees (such as recruitment and offboarding), and leading a team that delivers exceptional HR support to employees and managers globally are crucial aspects of your role. Addressing challenging HR issues and conducting regular compliance checks will also be part of your duties. - Lead Your Team: Building and managing a proficient HR team that emphasizes teamwork, accountability, and continuous enhancement will be a key focus. Mentoring team members, collaborating with other company leaders to align HR goals with overall business objectives, and advocating for diversity and inclusion are essential components of your leadership role. Qualifications required for this position include: - A Bachelor's degree in HR or a related field (Master's degree preferred). - Proficiency in HR software such as Workday, SAP SuccessFactors, or ADP. - Strong analytical skills to interpret data and drive decision-making. - Experience in managing HR functions across multiple countries. - In-depth knowledge of global employment laws and tax regulations. - Excellent communication, problem-solving, and interpersonal skills, with a dedication to supporting employees. At IDC, you can look forward to: - A competitive salary structure comprising a base salary and bonus component. - A favorable work-life balance with a hybrid or remote working setup that includes additional company-wide days off. - Collaborating with a dynamic team in a vibrant and friendly work environment. - Engaging with global clients who are key players in the ICT industry. - Being part of a global knowledge company that offers diverse career opportunities within a collaborative and driven international network. It is worth noting that IDC is an Equal Opportunity Employer, where applicants and employees are evaluated without discrimination based on factors such as mental or physical disability, race, color, religion, gender, gender identity, ancestry, national origin, age, or genetics.,

In this role, you will support the day-to-day delivery of Travel & Expense (T&E) operations within the ASP region, ensuring consistency with global standards and governance requirements. You will participate in regular reviews of system configuration and workflows to ensure alignment with HSBC's policies and the evolving needs of the business. Additionally, you will contribute to regional reporting, identifying operational trends and supporting initiatives to improve efficiency and compliance. Providing operational support to ASP employees to ensure policy understanding and process compliance will also be a key responsibility. Key Responsibilities: - Build and maintain strong relationships with stakeholders, including senior management, business units, HR, Finance, and External Suppliers. - Co-ordinate global communications with internal colleagues, including finance, procurement, HR, and operational teams. - Act as a point of contact between regional T&E teams, global stakeholders, and other key functions, promoting collaboration and operational alignment. - Lead the global communications strategy for T&E, preparing clear, consistent communications to support T&E procedures, process updates, and change initiatives. - Support the consistent delivery of T&E processes across the ASP region, ensuring alignment with global policy, regulatory requirements, and system standards. - Contribute to efforts aimed at streamlining processes, reducing operational complexity, and improving the end-user experience while maintaining robust controls. Qualifications Required: - Strong written and verbal communications skills, excellent stakeholder management, and influencing skills with the ability to engage across all levels and functions. - Strong understanding of T&E operational processes and governance, ability to identify and address process inefficiencies through data analysis and reporting. - Skilled in supporting change management initiatives, strong organizational skills with attention to detail in maintaining up-to-date documentation and process materials. - Ability to work independently while contributing to a globally aligned team, operating within a complex, highly matrixed organizations with interactions across global, regional, and local teams. - Works closely with multiple stakeholder groups across the business lines and geographies. HSBC Electronic Data Processing (India) Private LTD provides opportunities for individuals to achieve more at HSBC. Personal data held by the Bank relating to employment applications will be used in accordance with their Privacy Statement, available on their website.,

As Lead Operations Coordinator at PolyWorks India, you will be responsible for coordinating training, sales support, and administrative operations to ensure the smooth delivery of services while supporting the team and driving process improvements. - Plan and coordinate all training and demo activities for customers and partners across India - Manage the training and demo calendar using the company's CRM system - Organize sessions delivered on-site, in training centers, and online - Assign Application Specialists based on availability, expertise, and location - Communicate schedules and logistics to Application Specialists - Coordinate shipment of training materials - Collect and distribute training certificates - Respond to customer and partner inquiries regarding training offers - Document and improve internal processes, including procedure mapping and revision tracking - Manage employee items such as ID cards and parking passes - Prepare the annual holiday list and update it in SalesForce - Act as liaison between accounting firm and various departments - Coordinate administrative processes related to purchase orders, shipping, logistics, accounting, legal documentation, and key management - Supervise daily tasks and ensure quality of work by the administration team - Distribute workloads effectively and support team members - Conduct regular performance reviews and provide feedback - Coach, assist, and motivate team members - Ensure proper use of available tools and systems - Relevant administrative experience in a professional setting - Advanced proficiency in English and Hindi - Clear communication skills, both verbally and in writing - Strong attention to detail and organizational skills - Ability to manage multiple tasks in a fast-paced environment - Collaboration skills within a team - Experience supervising or coordinating a small team - Proficiency in Microsoft Office tools (Outlook, Excel, Word) - Experience working with CRM platforms like Salesforce - Coordination skills in events and logistics Thank you for your interest in this position. Shortlisted candidates will be contacted.,

Role Overview: As a Team Lead at Ecorgy Solutions, you will supervise, mentor, and empower your team to ensure smooth day-to-day operations, timely task completion, and exceptional service standards. You'll play a key role in monitoring performance, resolving operational issues, and driving process improvements while fostering a collaborative team environment. Key Responsibilities: - Supervise and support day-to-day team operations, ensuring smooth workflow and task completion. - Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. - Ensure deliverables are completed accurately and on time. - Facilitate effective communication between onsite and offshore teams. - Support and resolve operational queries efficiently. - Identify opportunities for process improvements and implement best practices. - Conduct regular team meetings, address concerns, and support team performance initiatives. - Collaborate with cross-functional teams to ensure adherence to operational protocols. - Demonstrate accountability, ownership, and leadership in operations. Qualification Required: - Bachelors degree or equivalent. Additional Details: Ecorgy Solutions is redefining home health operations by ensuring seamless coordination, superior service delivery, and process excellence. The company is offering EPF, Group Mediclaim policy (after 6 months), Gratuity, performance-based rewards & growth opportunities, professional development & mentorship programs, and a collaborative, growth-oriented work culture. If you have 7-10 years of experience in home health operations, healthcare, or a similar environment, with prior team leadership experience preferred, strong English communication and interpersonal skills, and are willing to work night shifts (9:30 PM - 6:30 AM) from the office at Elippode, Trivandrum, then Ecorgy Solutions welcomes you to enhance your leadership and operational management skills in a dynamic, fast-paced environment.,