sba jobs in pune, Pune

3,676 Sba Jobs in Pune

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posted 5 days ago
experience8 to 12 Yrs
location
Pune, Maharashtra
skills
  • Business Process Automation
  • BPMN
  • SQL Queries
  • API Testing
  • Financial Products
  • Data Security
  • Business Analyst
  • Backend Technologies
  • Atlassian Tools
  • Banking Processes
Job Description
**Job Description** **Role Overview:** As a Senior Business Functional Analyst (BFA) at the Service Solutions and AI Tribe in Pune, India, you will be instrumental in revolutionizing the Private Bank process landscape through holistic process automation. Your role involves leveraging AI and workflow services to enhance efficiency, agility, and innovation in delivering best-in-class solutions. By collaborating with business, operations, and IT delivery teams, you will capture and translate requirements into actionable insights, driving the design and implementation of strategic platforms to ensure alignment with regulatory standards, operational goals, and customer expectations. **Key Responsibilities:** - **Requirements Analysis & Documentation** - Capture, challenge, and document business requirements with precision and clarity. - Model business processes using BPMN and document data mapping between sources, API endpoints, and process inputs/outputs. - Write user stories, use cases, and maintain traceability in tools like JIRA and Confluence. - **Stakeholder Engagement** - Liaise with stakeholders across business, operations, and IT delivery teams to ensure successful delivery of automation solutions. - Mediate and resolve issues during project execution, fostering cross-functional collaboration. - Provide timely, transparent updates to all relevant parties. - **Testing & Quality Assurance** - Support QAT, SIT, and UAT phases to validate solution integrity and compliance with standards. - Ensure adherence to agreed analysis deliverables and project deadlines. - **Delivery & Continuous Improvement** - Identify opportunities to enhance analysis and delivery capabilities across the team. - Stay current with industry trends and best practices to improve team performance. - Ensure adequate activity and information management in Confluence and JIRA. **Qualification Required:** - **Experience** - 8+ years as a Business Analyst, preferably in business process automation or banking/financial services. - Strong experience working with backend technologies such as microservices, flows, and BPMN diagrams. - **Technical & Analytical Skills** - Proficiency in business process modeling, user story writing, and data modeling. - Hands-on experience with BPMN; knowledge of Camunda is a plus. - Strong experience in SQL queries and API testing (Postman). - Familiarity with Atlassian tools (JIRA, Confluence) for backlog and documentation management. - **Domain Knowledge** - Understanding of financial products and banking processes. - Knowledge of automation technologies and data security best practices. **About The Company:** The Service Solutions and AI Tribe at Deutsche Bank is dedicated to transforming the future of banking with cutting-edge technology and customer-centric design. The company strives for a culture of empowerment, responsibility, commercial thinking, initiative, and collaborative work to excel together every day. Visit their company website for further information: [Deutsche Bank Company Website](https://www.db.com/company/company.html),
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posted 2 weeks ago
experience10 to 14 Yrs
location
Pune, Maharashtra
skills
  • Liquidity Management
  • Agile
  • Waterfall
  • Business Analyst
  • Virtual Account Management VAM
  • Cash Management Platforms
  • Remote Cheque Printing
  • Remote Cheque Scanning
Job Description
You have over 10 years of experience as a Business Analyst in Corporate or Wholesale Banking with strong domain knowledge in: - Virtual Account Management (VAM) - Cash Management Platforms - Liquidity Management (Cash Pooling, Sweeping, Notional Pooling, etc.) - Remote Cheque Printing - Remote Cheque Scanning You have experience in gathering requirements, documenting functional specifications, and working within Agile/Waterfall methodologies. Your strong analytical, problem-solving, and stakeholder management skills enable you to excel in this role. Your excellent communication skills allow you to effectively collaborate with cross-functional teams. Additionally, you have experience supporting User Acceptance Testing (UAT), System Integration Testing (SIT), and production rollout activities.,
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posted 2 months ago
experience10 to 14 Yrs
location
Pune, Maharashtra
skills
  • Leadership skills
  • Written communication
  • Verbal communication
  • Interpersonal skills
  • Analytical skills
  • Commodities domain
  • Problemsolving techniques
Job Description
As a Business Analysis Senior Manager at the company, your role will involve liaising between business users and technologists to exchange information effectively. You will be contributing to continuous iterative exploration of business performance to drive business planning. **Responsibilities:** - Supervise a business analytic team supporting one large system or multiple systems, including work allocation, budgeting, planning, performance evaluation, and staffing - Provide direction and technical leadership on complex, high-impact projects throughout the development and implementation process - Offer evaluative judgment in unique situations and contribute to the formulation of standards and strategies - Resolve issues beyond your area of expertise by applying in-depth understanding of concepts - Collaborate with internal and external parties to achieve objectives - Operate with a limited level of direct supervision, exercise independence of judgment, and act as a Subject Matter Expert (SME) to senior stakeholders and team members - Manage teams effectively - Assess risk appropriately when making business decisions, ensuring compliance with laws and regulations, and safeguarding the firm's reputation and assets **Qualifications:** - 10+ years of relevant experience - Expertise in Commodities domain (settlement and Invoicing) - Demonstrated leadership skills - Clear and concise written and verbal communication - Interpersonal skills with the ability to partner and influence across organizational lines - Proficiency in using complex analytical, interpretive, and problem-solving techniques If you are a person with a disability and need a reasonable accommodation to use the search tools or apply for a career opportunity, review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster.,
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posted 2 weeks ago
experience4 to 8 Yrs
location
Pune, All India
skills
  • Fraud Prevention
  • SQL
  • Agile methodologies
  • User stories
  • JIRA
  • MS Excel
  • MS Access
  • MS Visio
  • Business Analyst
  • BFSI sector
  • AntiMoney Laundering AML
  • Writing Business Use Cases
  • Scenarios
  • Functional Test Cases
  • Product specifications
  • MS Teams
Job Description
As a Business Analyst at NiCE Actimize, your role will involve collaborating with architects, R&D, Product Managers, and third-party vendors to understand high-level design and detail the requirements. You will define detailed functional product requirements, including source-to-target mapping, transformation rules, business logic, and data integration. It will also be your responsibility to specify non-functional requirements around performance and serviceability and interface with customers to understand data requirements and support product implementation. Clear communication between multiple product and engineering teams will be facilitated by you, along with prioritizing and scoping user stories with Product Management and Engineering. Your tasks will also include defining acceptance criteria and functional test considerations for user stories, conducting internal product demos, and providing support to Customer Support, Product, and Technical Presales teams. Additionally, you will recommend product features and design enhancements to meet strategic goals. **Key Responsibilities:** - Collaborate with various teams to understand design requirements and detail functional product requirements - Specify non-functional requirements and interface with customers to understand data requirements - Prioritize and scope user stories, define acceptance criteria, and conduct product demos - Provide support to Customer Support, Product, and Technical Presales teams - Recommend product features and design enhancements **Qualifications Required:** - Experience: 4 to 8 years - Domain Expertise: BFSI sector with knowledge in Anti-Money Laundering (AML) or Fraud Prevention (Mandatory) - Strong skills in writing Business Use Cases, Scenarios, and Functional Test Cases - Ability to multitask, prioritize, and understand technical solutions - Fast learner with the ability to scale up on relevant technologies - Hands-on experience with data transformation engagements - Good understanding of schemas, metadata, and standard banking interfaces - Familiarity with data integration, quality, and validation - Experience in creating specifications and communicating with software teams - Strong SQL and analytical skills - Excellent communication and presentation skills in English - Team player with a strong work ethic, creativity, and flexibility - Prior experience as a Business Analyst/Data Analyst in multiple engagements - Experience with Agile methodologies, user stories, and product specifications - Proficiency in tools like MS Teams, JIRA, AHA, MS Excel, MS Access, and MS Visio At NiCE, you will have the opportunity to work in a fast-paced, collaborative, and creative environment where you can learn and grow every day. With endless internal career opportunities across multiple roles, disciplines, domains, and locations, NiCE offers a chance to constantly raise the bar and be part of a market-disrupting global company. As a NiCEr, you will enjoy the NiCE-FLEX hybrid model, which allows for maximum flexibility with a mix of office and remote work days, fostering teamwork, collaborative thinking, innovation, and a vibrant atmosphere. Join NiCE, where you can be part of a global company recognized as an innovation powerhouse in AI, cloud, and digital domains, consistently leading the market with over 8,500 employees across 30+ countries. As a Business Analyst at NiCE Actimize, your role will involve collaborating with architects, R&D, Product Managers, and third-party vendors to understand high-level design and detail the requirements. You will define detailed functional product requirements, including source-to-target mapping, transformation rules, business logic, and data integration. It will also be your responsibility to specify non-functional requirements around performance and serviceability and interface with customers to understand data requirements and support product implementation. Clear communication between multiple product and engineering teams will be facilitated by you, along with prioritizing and scoping user stories with Product Management and Engineering. Your tasks will also include defining acceptance criteria and functional test considerations for user stories, conducting internal product demos, and providing support to Customer Support, Product, and Technical Presales teams. Additionally, you will recommend product features and design enhancements to meet strategic goals. **Key Responsibilities:** - Collaborate with various teams to understand design requirements and detail functional product requirements - Specify non-functional requirements and interface with customers to understand data requirements - Prioritize and scope user stories, define acceptance criteria, and conduct product demos - Provide support to Customer Support, Product, and Technical Presales teams - Recommend product features and design enhancements **Qualifications Required:** - Experience: 4 to 8 years - Domain Expertise: BFSI sector
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posted 1 month ago
experience8 to 12 Yrs
location
Pune, Maharashtra
skills
  • Business Analysis
  • Requirements Gathering
  • Process Modeling
  • Agile methodologies
  • NLP
  • Computer Vision
  • AI Automation projects
  • User Story Writing
  • Backlog Management
  • Generative AI
  • Data Labeling
  • Model Training
  • LLMs
Job Description
Role Overview: Are you passionate about leveraging AI to drive transformative changes within an organization Do you enjoy working collaboratively with cross-functional teams to infuse AI capabilities into various business functions Join Automation & AI Center of Excellence (CoE) at Allianz Technology and be at the forefront of innovation, reshaping the landscape for employees through creative AI solutions. As a Senior Business Analyst & Enablement Lead, you will play a crucial role in managing client expectations and ensuring excellent customer experience with successful delivery throughout the lifecycle of AI projects. Key Responsibilities: - Collaborate closely with business stakeholders and Agile delivery teams to identify opportunities, gather requirements, and drive the design and implementation of automation and AI solutions that generate tangible business value. - Partner with Product Owners, Scrum Masters, and technical leads to ensure solutions are adopted at scale, align with business objectives, are user-friendly, and deliver measurable outcomes. - Actively engage with customers throughout the AI product delivery process, building and maintaining strong, trust-based relationships to position the team as a reliable partner in their AI journey. - Ensure a seamless and exceptional customer experience at every stage of the project lifecycle, anticipating customer needs, addressing concerns, and continuously improving service delivery. - Cultivate trust and confidence in AI solutions and team capabilities, encouraging customers to advocate for services and seek further collaboration. - Maintain a tracker for new opportunities, plan/prioritize projects for delivery, manage onboarding of new AI & Automation customers globally, and assess the state of adoption of delivered AI products. - Create business cases, business architecture, process models, data flow diagrams, and value stream maps to support solution design and improvement efforts. - Develop costing/chargebacks, timelines, project solution proposals, and provide post go-live support to customers, leading end-to-end business analysis activities for Automation and AI initiatives. Qualifications Required: - 8 to 10+ years of experience in Business Analysis and requirements gathering, preferably in AI & Automation projects. - Proficiency in process modeling, user story writing, backlog management, and documentation tools (e.g., Confluence, Jira). - Familiarity with AI/ML concepts and tools such as Generative AI, NLP, computer vision, data labeling, and model training. - Strong grounding in Agile methodologies (Scrum, SAFe, or Kanban) with certification in Business Analysis or Agile preferred. - Bachelors or Masters degree in Business Administration, Computer Science, Information Systems, or related field.,
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posted 2 months ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • Written communication
  • Verbal communication
  • Customer service
  • Time management
  • ERP application
  • MS Office applications
  • Active listening
  • Prioritization
Job Description
As a Senior Business Analyst, you will be responsible for liaising with business owners and technical teams. Your key responsibilities will include understanding business requirements, formulating technical solutions, mapping business requirements to system functionality, designing and documenting functional requirements. You will also be required to perform hands-on system configuration and data loads, particularly in the integration of data between on-premise and cloud applications. Additionally, you will provide ongoing Production Support, which involves logging tickets, status communication, and escalation when necessary. In this role, you are expected to apply newer technologies such as bots, predictive analytics, and mobile tools to ensure automation, analytical reporting, and digitized usage of applications. Furthermore, you will support and lead efforts on application training and change management, specifically focusing on Oracle applications and associated processes. Your tasks will include creating/modifying reports, dashboards, implementing/updating workflows, and purchasing setups in Oracle applications. You will also participate in testing and documentation of business processes, configuration changes, and application updates. Qualifications Required: - Bachelor's or higher degree in Information Systems, Procurement, Sourcing, Finance, or equivalent work experience - Working knowledge of any ERP application is preferred - Proficiency with MS Office applications - Excellent written and verbal communication skills with the ability to effectively communicate and develop strong relationships - Solid active listening and good customer service skills - Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects This job offers an opportunity to work with cutting-edge technologies and make a significant impact on the automation and analytical reporting processes within the organization.,
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posted 2 months ago
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • Excel
  • SQL
  • Visio
  • BPMN
  • Power BI
  • UiPath
  • Blue Prism
  • Celonis
  • ERPCRM systems
Job Description
As a Business Analyst focusing on Process Intelligence & Solution Design, your role will involve the following key responsibilities: - Participating in process walkthroughs and discovery sessions with Subject Matter Experts (SMEs) and business stakeholders. - Documenting as-is and to-be process flows using standardized templates and tools. - Supporting high-level solution feasibility discussions with architects and developers. - Translating business problems into structured requirements and contributing to solution design documentation. - Collaborating closely with both business teams and delivery teams to ensure shared understanding. To excel in this role, you are required to have the following qualifications: - 3-6 years of experience in business analysis, process mapping, or transformation initiatives. - Strong working knowledge of Excel for structured data analysis and reporting. - Ability to perform data wrangling and derive insights from structured datasets. - Strong stakeholder engagement and communication skills. - Ability to work collaboratively across business and technical teams. Additionally, having the following skills would be considered a bonus: - Experience with process documentation tools such as Visio or BPMN modelers. - Exposure to SQL or other querying techniques. - Exposure to reporting and process improvement tools such as Celonis, Power BI, etc. - Exposure to automation platforms such as UiPath, Blue Prism, etc. - Experience working with ERP/CRM systems such as SAP, Oracle, Salesforce.,
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posted 7 days ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • SQL
  • Salesforce
  • Power BI
  • Tableau
  • Commercial Pharma
  • Innovative Medicines
Job Description
As a Senior Business Data Analyst / Subject Matter Expert (SME) with 5+ years of experience in Commercial Pharma / Innovative Medicines, your role will involve the following key responsibilities: - Acting as a Subject Matter Expert (SME) for Commercial Pharma field processes and workflows. - Gathering and translating business requirements into analytics and reporting. - Working with SQL/DB queries for data extraction and analysis. - Building dashboards and providing insights using Power BI / Tableau. - Tracking field Key Performance Indicators (KPIs), performance metrics, Healthcare Professional (HCP) engagement, and execution effectiveness. To excel in this role, you should possess the following required skills: - 5+ years of experience in Commercial Pharma / Innovative Medicines. - Proficiency in SQL or database scripting. - Experience with Salesforce or a similar Customer Relationship Management (CRM) system. - Reporting skills using Power BI / Tableau. - Strong analytical abilities and effective stakeholder communication skills. If there are any additional details about the company in the job description, please provide them for a more comprehensive understanding of the role.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • Business Analysis
  • Data Science
  • Product Management
  • Stakeholder Management
  • Data Analysis
  • User Stories
  • Documentation
  • BRDs
  • JIRA
  • Confluence
  • Excel
  • SQL
  • Tableau
  • Power BI
  • AIML
  • Process Flows
  • KPIs
  • ML Concepts
  • Data Workflows
  • Analytics Platforms
  • FRDs
Job Description
As a Senior Business Analyst at our company, you will play a crucial role in bridging business objectives with technical solutions for AI/ML-based products. Your collaborative efforts with product, engineering, and data science teams will result in the delivery of impactful AI-driven solutions. - Collaborate with stakeholders to understand business needs and translate them into detailed product and functional requirements. - Work with data scientists and engineering teams to conceptualize and validate AI/ML models and product features. - Define KPIs and success metrics for AI-driven product performance and adoption. - Conduct data-driven analysis to generate actionable insights supporting product decisions. - Create user stories, process flows, and documentation for development and testing teams. - Support product lifecycle activities from ideation to deployment and continuous improvement. - Partner with cross-functional teams (Product, Engineering, QA, and UI/UX) to ensure alignment and timely delivery. In order to excel in this role, you should possess: - 5+ years of experience as a Business Analyst, preferably in AI/ML or data-driven product environments. - Strong understanding of ML concepts, data workflows, and analytics platforms. - Proven experience in product-based organizations or tech-driven startups. - Proficiency in writing BRDs, FRDs, user stories, and acceptance criteria. - Strong analytical mindset and experience using tools such as JIRA, Confluence, Excel, SQL, or Tableau/Power BI. - Excellent communication and stakeholder management skills.,
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posted 2 weeks ago
experience7 to 11 Yrs
location
Pune, Maharashtra
skills
  • Data Analysis
  • Problem Solving
  • Customer Service
  • Process Improvement
  • Communication
  • Detail Oriented
  • CrossFunctional Collaboration
  • Systems Knowledge
  • Software Knowledge
  • Technological Concepts
  • Data Analysis Tools
  • Data Modeling Methodologies
Job Description
As a team member at Medtronic, you will have the opportunity to embark on a fulfilling career dedicated to exploration and innovation, all while advocating for healthcare access and equity worldwide. Your leadership will play a crucial role in breaking down barriers to innovation in a more connected and compassionate world. In this role, you will be supporting order to cash (OTC) processes on MiniMed ERP and Finance Systems, which includes SAP ECC & SAP S4. Your work will directly contribute to transforming diabetes management by implementing innovative solutions and technologies aimed at reducing the burden of living with diabetes. Your key responsibilities will include: - Engaging with business leaders to identify opportunities for improving efficiencies and adding value through data-driven changes. - Analyzing data and trends to develop recommendations that address business challenges. - Collaborating with stakeholders to define business requirements for product or system enhancements. - Driving process excellence across sales, order management, billing, pricing, and revenue recognition. - Utilizing your problem-solving skills, attention to detail, and cross-functional collaboration abilities to drive impactful outcomes. In terms of qualifications, you should possess: - Minimum of 7 to 10 years of relevant experience. - Experience in order to cash (OTC) processes on MiniMed ERP and Finance Systems, including SAP ECC & SAP S4. Additionally, you should have a strong understanding of systems, software, technological concepts, and data analysis tools. Your ability to communicate effectively, focus on process improvement, and deliver exceptional customer service will be essential in this role. Medtronic offers a competitive salary and a flexible benefits package as part of its commitment to supporting employees at every stage of their careers and lives. You will also be eligible for the Medtronic Incentive Plan (MIP), a short-term incentive program designed to recognize and reward your contributions. Join us at Medtronic, a global leader in healthcare technology, where we strive to address the most challenging health problems facing humanity through innovative solutions. Our mission to alleviate pain, restore health, and extend life unites a diverse team of over 95,000 passionate individuals who are dedicated to engineering real solutions for real people.,
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posted 2 weeks ago
experience10 to 14 Yrs
location
Pune, Maharashtra
skills
  • Liquidity Management
  • Agile
  • Waterfall
  • Business Analyst
  • Virtual Account Management VAM
  • Cash Management Platforms
  • Remote Cheque Printing
  • Remote Cheque Scanning
Job Description
You have over 10 years of experience as a Business Analyst in Corporate or Wholesale Banking with strong domain knowledge in: - Virtual Account Management (VAM) - Cash Management Platforms - Liquidity Management (Cash Pooling, Sweeping, Notional Pooling, etc.) - Remote Cheque Printing - Remote Cheque Scanning Your responsibilities include gathering requirements, documenting functional specifications, and working within Agile/Waterfall methodologies. You should have strong analytical, problem-solving, and stakeholder management skills. Additionally, excellent communication skills are required to collaborate effectively with cross-functional teams. Experience in supporting UAT, SIT, and production rollout activities is essential for this role.,
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posted 3 weeks ago
experience10 to 15 Yrs
location
Pune, Maharashtra
skills
  • Business Analysis
  • Scrum
  • Stakeholder Management
  • Project Management
  • Verbal
  • Written Communication
  • SAFe Framework
Job Description
As a Business Analyst, you will play a crucial role in translating raw requirements into detailed user stories and managing multi-stakeholder collaboration across global locations. If you have a strong background in business analysis and are ready to contribute to ongoing projects, we encourage you to apply. Responsibilities: - Elaborate raw requirements into user stories grouped by features for program increments - Lead grooming and planning sessions within Scrum framework - Estimate scope using t-shirt sizes and story points - Collaborate with multiple stakeholders and teams locally and globally - Identify internal and external project dependencies - Recognize and discuss non-functional requirements with project and client teams - Maintain effective verbal and written communication with all parties - Apply general understanding of the SAFe framework to project activities - Adapt quickly to existing project procedures and environments Requirements: - Extensive experience of 10-15 years in Business Analysis - Proven leadership in Scrum ceremonies such as grooming and planning - Experience working on ongoing projects with established processes - Strong stakeholder management capabilities across diverse locations - Competency in identifying and managing project dependencies - Capability to define and discuss non-functional requirements - Proficiency in verbal and written communication - General knowledge of the SAFe framework Nice to have: - Experience with Rally ALM or JIRA tools - Background in banking and financial services domain projects - Basic technical understanding of SQL - Familiarity with Postman and API concepts,
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posted 2 months ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • business development
  • data analysis
  • project management
  • Agile
  • team leadership
  • communication
  • negotiation
  • documentation
  • presentation
  • AI
  • AI project consultation
  • ROIvalue analysis
  • software development lifecycles
  • datadriven analysis
Job Description
In this role, you will be a Business Systems Analyst supporting the Velocity AI Framework program, which aims to accelerate AI capabilities for the enterprise. Your responsibilities will involve gathering critical information from stakeholders, acting as a liaison between stakeholders and the development team, managing competing resources and priorities, ensuring solutions meet business needs, implementing and maintaining procedures, ensuring timely project completion, and producing performance reporting documentation. You are expected to be a self-starter and collaborative team player with strong experience in AI and AI project consultation, exceptional business development and ROI/value analysis skills, and a solid foundation in data analysis and reporting to drive strategic, data-led decisions. **Key Responsibilities:** - Review intake submissions and business use cases, serving as a liaison between stakeholders and development/IT teams - Provide guidance to internal customers on project feasibility and information to stakeholders and functional leaders - Conduct project management functions to achieve schedule, resource, and quality goals - Establish and maintain beneficial working relationships across business organizations - Consult with business leaders on business outcomes related to strategy, financial analysis, business value, and ROI - Manage intake and feedback mechanisms - Define project scope and develop project plans, scoping documents, and reporting documentation - Proactively manage changes in project scope **Qualifications Required:** - Consultative mindset with experience in partnering with business customers - Minimum 5 years of experience in a BA/BSA role - Solid Agile experience - History of leading and supporting successful projects - Excellent project management, organizational, time management, and team leadership skills - Broad business and technical knowledge - Self-motivated and highly organized with the ability to deliver in a fast-paced environment - Ability to manage multiple work streams simultaneously - Understanding of software development lifecycles - Strong communication, negotiation, documentation, and presentation skills - Data-driven analysis skills for measuring and managing delivery - Professionalism in various working environments **About Red Hat:** Red Hat is the world's leading provider of enterprise open-source software solutions, delivering high-performing Linux, cloud, container, and Kubernetes technologies through a community-powered approach. With associates in over 40 countries, Red Hat fosters an open and inclusive environment where creativity and contribution are encouraged regardless of title or tenure. The company values transparency, collaboration, and inclusion to drive innovation and welcomes applicants from diverse backgrounds. **Inclusion at Red Hat:** Red Hat's culture is built on open source principles, promoting transparency, collaboration, and inclusion to empower individuals from different backgrounds to share ideas and drive innovation. The company aims to provide equal opportunity and access to all individuals, celebrating diverse voices and experiences. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. No Equal Opportunity Policy (EEO) information was provided in the job description.,
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posted 2 weeks ago
experience7 to 11 Yrs
location
Pune, Maharashtra
skills
  • Jira
  • Azure DevOps
  • Stakeholder Management
  • Regulatory Documentation
  • User Stories
  • Process Mapping
  • Salesforce Business Analyst
  • Salesforce Service Cloud
  • Sales Cloud
  • AgileScrum
  • Pharma Logistics Workflows
  • Business Requirements Analysis
Job Description
As a highly skilled Senior Salesforce Business Analyst with expertise in Salesforce Service Cloud and Sales Cloud, you will play a crucial role in bridging business needs with technology to deliver scalable and high-quality Salesforce solutions. Your excellent communication and problem-solving skills will be instrumental in managing complex requirements in a fast-paced, Agile/Scrum environment. **Key Responsibilities:** - Collaborate with stakeholders from Customer Service, QA, IT, and Operations to align platform capabilities with business goals. - Conduct gap analyses, process mapping, and impact assessments for new features and integrations. - Analyze and document business requirements related to case management, shipment tracking, and regulatory documentation in global pharma logistics operations. - Translate business needs into user stories, acceptance criteria, functional specifications, and process flows. - Collaborate with business teams, architects, Salesforce developers, and admins to validate solutions and ensure successful deployments. - Monitor platform adoption, user feedback, and performance metrics for continuous improvement. - Support release planning, change management, and training initiatives for Service Cloud users. - Facilitate workshops, discovery sessions, and backlog refinement meetings to align priorities and guide solution design. - Translate regulatory requirements into functional specifications and user stories for Service Cloud enhancements. - Identify and recommend process improvements for project delivery and BAU operations. **Required Skills & Experience:** - 6-8 years of experience as a Salesforce Business Analyst, with a focus on Service Cloud. - Proven success in gathering requirements and writing user stories. - Deep understanding of Service Cloud features such as Case Lifecycle, Omni-Channel, Knowledge Base, and CTI integrations. - Familiarity with pharma logistics workflows including cold chain, temperature-sensitive shipments, and regulatory documentation. - Experience with Agile/Scrum methodologies and tools like Jira or Azure DevOps. - Strong communication and documentation skills, with the ability to tailor updates for technical and non-technical audiences. - Salesforce certifications preferred: Salesforce Certified Business Analyst, Service Cloud Consultant, Salesforce Administrator. **Other Skills:** - Excellent stakeholder management, facilitation, and communication skills. - Exposure to Sales Cloud, Experience Cloud, CPQ, or Industry Clouds would be beneficial. - Experience with pharma logistics ecosystems and multilingual orgs. - Familiarity with AppExchange tools for service automation, analytics, or agent productivity. - Strong problem-solving mindset and mentoring abilities for junior BAs. In this role, your success will be measured by improved case resolution times, agent productivity, platform compliance with audit requirements, stakeholder satisfaction, cross-functional alignment, and the velocity and quality of Service Cloud releases.,
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posted 1 week ago
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • process mapping
  • analytical skills
  • communication skills
  • Q2C processes
  • business analyst
  • process analyst
  • problemsolving skills
  • organizational skills
  • facilitation skills
Job Description
As a Senior Business Analyst with over 7+ years of experience, your role will involve analyzing and documenting current-state Q2C processes, collaborating with cross-functional teams to gather requirements, defining and tracking key performance indicators (KPIs), ensuring process documentation compliance, and partnering with technology teams for system enhancements. Your key responsibilities will include: - Analyzing and documenting current-state Q2C processes such as quoting, contract management, order processing, invoicing, collections, and revenue recognition. - Collaborating with cross-functional teams to gather requirements, identify pain points, and map out process flows using industry-standard methodologies and tools. - Developing current-state process maps to aid in issues remediation and overall Q2C transformation program. - Facilitating interviews with stakeholders to document current-state processes and ensure alignment with business goals. - Defining and tracking key performance indicators (KPIs) for Q2C processes, providing actionable insights for continuous improvement. - Ensuring process documentation is up-to-date, accessible, and compliant with internal controls and external regulations. - Partnering with technology teams to translate business requirements into system enhancements or automation opportunities. Qualifications required for this role include: - Bachelor's degree in business administration, Finance, Information Systems, or a related field. - 3+ years of experience as a business analyst, process analyst, or similar role, with a focus on Q2C or related business process domains. - Strong knowledge of end-to-end Q2C processes and best practices. - Proficiency in process mapping tools (e.g., Visio, Lucidchart, ARIS) and methodologies (e.g., BPMN, Lean, Six Sigma). - Excellent analytical, problem-solving, and organizational skills. - Strong communication and facilitation skills, with the ability to work effectively with stakeholders at all levels. - Experience with ERP, CRM, or Q2C-related systems (e.g., Salesforce, SAP, Oracle) is a plus. This is a Contractual / Temporary position with a contract length of 6 months. Please respond to the following application questions: - Are you open for 6 months of Contract Role - Are you currently serving notice period If no, what is your official notice period - How many years of hands-on experience do you have in Q2C (Quote-to-cash) - How many years of hands-on experience do you have in Business Analyst - How many years of hands-on experience do you have in Salesforce ,
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posted 2 weeks ago

Senior Salesforce Data Analyst

Magma Digital Ventures
experience6 to 10 Yrs
location
Pune, Maharashtra
skills
  • Salesforce
  • Data Analysis
  • Analytics
  • Reporting
  • Business Insights
  • Sales Operations
  • Forecasting
  • Customer Retention
  • Product Adoption
  • Data Architecture
  • Dashboards
  • Forecasting
  • Reporting
  • Tableau
  • SQL
  • Python
  • Business Intelligence
  • Churn
  • CAC
  • LTV
  • FPA
  • Management Consulting
  • Insights
  • CRM Analytics
  • Einstein Analytics
  • Executive Dashboards
  • SaaS Metrics
  • ACV
  • ARR
  • Cohort Modelling
  • Salesforce Admin
  • Tableau CRM
  • Einstein Analytics
  • Salesforce CPQ
  • Marketing Cloud
  • Service Cloud
  • Commerce Cloud
  • Revenue Cloud
  • RevOps
  • Analyst Roles
Job Description
Role Overview: We are looking for a skilled Senior Salesforce Data Analyst to lead advanced analytics, reporting, and data-driven decision-making within the organization. Your role will involve transforming Salesforce data into valuable business insights, accelerating performance, and providing intelligence at the executive level. You should be a problem-solver with a high sense of ownership and expertise in the Salesforce platform, analytics, and business strategy. Key Responsibilities: - Take ownership of end-to-end Salesforce analytics, including data architecture, dashboards, insights, forecasting, and reporting. - Develop and enhance Sales, Revenue, Customer Success, Marketing, and Product dashboards within Salesforce, with a preference for CRM Analytics/Einstein Analytics/Tableau. - Analyze pipeline health, revenue performance, churn patterns, user adoption, and customer behavior to provide valuable insights. - Collaborate with leadership to drive data-driven decision-making throughout the organization. - Translate raw Salesforce datasets into actionable insights for C-level stakeholders like CRO, CMO, CPO, CFO, and CEO. - Create datasets, reports, and automation frameworks to streamline analytics processes. - Identify process gaps, automation opportunities, and performance enhancements proactively. - Ensure high data accuracy, hygiene, governance, and compliance standards are maintained. Qualifications Required: - Minimum of 6 years of analytics experience, with hands-on experience working with Salesforce datasets. - Proficiency in Salesforce CRM data model, objects, relationships, and reporting. - Expertise in CRM Analytics, Einstein Analytics, Tableau, Power BI, SQL, or Python. - Demonstrated ability to build executive dashboards and business intelligence frameworks. - Strong communication skills to present insights clearly to senior leadership and stakeholders. - Experience collaborating with Sales Ops, RevOps, Customer Success, Product, and Finance teams. - Understanding of SaaS metrics such as ACV, ARR, churn, win-rates, CAC, LTV, and cohort modeling. Additional Company Details (if present): This role offers a strategic position with visibility to senior leadership and the board, giving you autonomy to drive modern BI solutions and automation frameworks in a high-performance, outcome-driven organization.,
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posted 1 week ago
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • Legal Operations
  • Process analysis
  • Stakeholder management
  • MS Excel
  • MS PowerPoint
  • Tableau
  • Soft Skills
  • Business Management
  • Finance
  • Problemsolving
  • Verbal
  • written communication
  • Legal matter management systems
  • M365
Job Description
As a Senior Business Management Analyst, Associate at Deutsche Bank located in Pune, India, your role involves working within the DWS Legal Operations team to provide matter management and legal business management support to key stakeholders. Your main responsibilities will include: - Providing support in the matter management system, which includes communication with internal stakeholders and external law firm vendors, vendor onboarding, invoice quality assurance, legal spend reporting, and report creation. - Responding to internal and external queries related to matter management and e-billing in relation to the matter management system. - Supporting governance structure through maintaining standard policies and procedures, including Legal Operations key operating documents and end-user guidance documents. - Assisting in planned rollouts of the matter management system to additional users across different regions by providing support for planning deployments, law firm onboarding, lawyer onboarding, matter review and reconciliation, and lawyer training and support. - Offering business management support to key internal stakeholders. Your skills and experience should include: Core Skills: - 3-5 years of work experience within a legal operations or law firm billing department. - Strong problem-solving skills and ability to structure and assess complex problems to develop solution options. - Experience in process analysis and documentation. - Ability to work in a team supporting stakeholders in multiple time zones. Communication skills: - Exceptional verbal and written communication skills. - Strong stakeholder management skills with the ability to explain complex topics to various seniority levels. Technical skills: - Advanced knowledge of MS Excel. - Excellent knowledge of legal matter management systems. - Good knowledge of MS PowerPoint and M365. - Experience using Tableau or similar reporting tools. Soft Skills: - Ability to work independently and take ownership. - Attention to detail and a willingness to improve current processes. - Flexibility to handle multiple projects simultaneously. - Proactive approach to problem-solving. - Ability to work well under pressure and meet tight deadlines. Educational Qualification: - Bachelor's Degree in Business Management or Finance preferred. Deutsche Bank offers a range of benefits to support your career growth, including training, coaching from experts, and a culture of continuous learning. If you are looking to excel in a collaborative environment that promotes responsibility, commercial thinking, and initiative, Deutsche Bank Group welcomes your application.,
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posted 1 day ago
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • SQL
  • Project Management
  • Business Analysis
  • Lab Data Analysis
  • PowerBI
Job Description
As a Business Systems Analyst at IQVIA, you will be responsible for providing systems support in developing and enhancing business systems to deliver new products to clients and effective planning tools for internal functions. Your role will involve formulating and defining systems scope and objectives, developing or modifying information systems, analyzing business and user needs, and guiding less-experienced analysts. Key Responsibilities: - Formulate and define systems scope and objectives through research and fact-finding - Develop or modify moderately complex information systems - Guide and advise less-experienced Business Systems Analysts - Work on systems analysis and consider the business implications of technology applications - Understand and analyze Lab Data to present back to stakeholders - Use PowerBI to create functional product prototypes for solutioning and requirements elicitation - Query Systems Data using SQL - Coordinate and drive projects from concept through finalization under general supervision Qualifications: - Bachelor's Degree in Computer Science or Life Sciences, or equivalent experience - Six (6) years of IT experience within a Lab setting, preferable with three (3) years as a Business Analyst in Lab/Clinical Trials setting - Knowledge of business-wide applications and IQVIA client-facing products - Demonstrated ability to understand client requirements and underlying infrastructure applications - Thorough knowledge of IQVIA data and current systems - Ability to query data using SQL - Knowledge and ability to use PowerBI effectively for presenting analytical data IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. They create intelligent connections to accelerate the development and commercialization of innovative medical treatments, ultimately improving patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.,
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posted 6 days ago

IAM - Business Analyst

Phygital Insights
experience6 to 10 Yrs
location
Pune, Maharashtra
skills
  • IAM
  • Agile
  • Waterfall
  • JIRA
  • Microsoft Project
  • IGA
Job Description
As a Senior Business Analyst specializing in Identity and Access Management (IAM) and Identity Governance and Administration (IGA), you will play a crucial role in leading the analysis, design, and implementation of enterprise IAM/IGA solutions. Your expertise in IAM governance, control ownership, and cross-functional collaboration will be essential in delivering secure, scalable, and user-centric identity services. Key Responsibilities: - Collaborate with IAM Architects, Product Owners, Engineers, and senior stakeholders to elicit, define, and validate business and technical requirements for IAM/IGA capabilities. - Drive the delivery of IAM/IGA programs by translating business needs into actionable user stories, process designs, and integration requirements. - Develop and maintain end-to-end process flows, control documentation, and governance frameworks for identity lifecycle management, access provisioning, and policy enforcement. - Support system integration, user adoption, and training initiatives for new IAM services including authentication, access reviews, role modeling, and certification processes. - Assist in defining and tracking IAM performance metrics, usage statistics, and control effectiveness reports for internal governance and audit purposes. - Contribute to ongoing IAM maturity assessments, gap analysis, and continuous improvement roadmaps. Required Skills & Qualifications: - 7+ years of experience as a Business Analyst with a focus on IAM/IGA domains. - Strong understanding of IAM governance, identity lifecycle management, role-based access control (RBAC), and policy enforcement. - Experience with leading IAM platforms such as SailPoint, Okta, CyberArk, ForgeRock, or Ping Identity is preferred. - Ability to create detailed documentation including BRDs, FRDs, process maps, training materials, and governance models. - Familiarity with compliance standards such as SOX, GDPR, HIPAA, NIST, or ISO 27001. - Excellent communication, stakeholder engagement, and analytical skills. - Bachelors or Masters degree in Information Technology, Cybersecurity, or related field. Nice-to-Have: - Certifications such as CISM, CISSP, CRISC, or Certified Business Analyst Professional (CBAP). - Experience working in Agile/Scrum environments. - Exposure to access certifications, Segregation of Duties (SoD) controls, and audit readiness initiatives. Please note that the hiring process for this role includes Screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round.,
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posted 7 days ago

Business Analyst

Phygital Insights
experience6 to 10 Yrs
location
Pune, Maharashtra
skills
  • IAM
  • Agile
  • Waterfall
  • JIRA
  • Microsoft Project
  • IGA
Job Description
As a Senior Business Analyst specializing in Identity and Access Management (IAM) and Identity Governance and Administration (IGA), you will play a crucial role in leading the analysis, design, and implementation of enterprise IAM/IGA solutions. Your expertise in IAM governance, control ownership, and collaboration with various stakeholders will be essential in delivering secure, scalable, and user-centric identity services. **Key Responsibilities:** - Collaborate with IAM Architects, Product Owners, Engineers, and senior stakeholders to elicit, define, and validate business and technical requirements for IAM/IGA capabilities. - Drive the delivery of IAM/IGA programs by translating business needs into actionable user stories, process designs, and integration requirements. - Develop and maintain end-to-end process flows, control documentation, and governance frameworks for identity lifecycle management, access provisioning, and policy enforcement. - Support system integration, user adoption, and training initiatives for new IAM services including authentication, access reviews, role modeling, and certification processes. - Assist in defining and tracking IAM performance metrics, usage statistics, and control effectiveness reports for internal governance and audit purposes. - Contribute to ongoing IAM maturity assessments, gap analysis, and continuous improvement roadmaps. **Required Skills & Qualifications:** - 7+ years of experience as a Business Analyst with a focus on IAM/IGA domains. - Strong understanding of IAM governance, identity lifecycle management, role-based access control (RBAC), and policy enforcement. - Experience with leading IAM platforms such as SailPoint, Okta, CyberArk, ForgeRock, or Ping Identity is preferred. - Ability to create detailed documentation including BRDs, FRDs, process maps, training materials, and governance models. - Familiarity with compliance standards such as SOX, GDPR, HIPAA, NIST, or ISO 27001. - Excellent communication, stakeholder engagement, and analytical skills. - Bachelors or Masters degree in Information Technology, Cybersecurity, or related field. **Nice-to-Have:** - Certifications such as CISM, CISSP, CRISC, or Certified Business Analyst Professional (CBAP). - Experience working in Agile/Scrum environments. - Exposure to access certifications, Segregation of Duties (SoD) controls, and audit readiness initiatives. Please note that the Hiring Process for this position involves Screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round.,
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