2,587 Service Technician Jobs in Kolkata

We are seeking for Customer Service Executives (International) to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues efficiently, and ensuring customer satisfaction through effective communication and problem solving skills. Your Role: Engage customers in meaningful conversations to promote products/services or gather required information. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations Your Profile: Bachelors degree or equivalent. Open to Work from Office Excellent verbal communication and interpersonal skills. Ability to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Knowledge of International culture and customer behavior.  You can directly share your resume : sumit.sharma@capgemini.com , subject line : customer service executive - Kolkata Notice Period : Immediate Joiner Only

Electrical Technician Maintenance (Male) Industry: Hospitality / Hotel Industry Functional Area: Electrical Maintenance / Technical Operations Job Description: We are looking for a skilled Electrical Technician to join our hotel in Greece. The ideal candidate will be responsible for performing electrical maintenance, troubleshooting, and ensuring smooth operations of hotel electrical systems. Requirements: Minimum 12th standard education Relevant electrician certificate Minimum 3 years of experience in hotel maintenance is preferred Spoken English is mandatory Salary & Benefits: Salary: According to the experince Accommodation and food provided Medical facilities as per local labor laws in Greece Safety clothing & equipment provided Working Conditions: Working hours: 8 hours per day Seasonal contract (Work VISA) Interview Mode: WhatsApp Video Call / Zoom Keywords: Electrical Technician, Hotel Maintenance, Electrical Certificate, Hotel Experience, Technical Operations

Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   

Job Description: Territory Sales Manager Painter Services We are seeking a dynamic Territory Sales Manager Painter Services to drive service-led business growth and ensure exceptional customer experience in the assigned territory. The role focuses on building a strong services portfolio, improving site conversions, and strengthening customer referrals. The Territory Sales Manager for Painter Services is responsible for managing the services portfolio to drive business growth and sales. This includes developing the business by increasing the number of booked sites and improving customer referrals. The role involves creating awareness of services through BTL activations, analyzing site metrics for improvement, and liaising with the ASM for sales initiatives. The manager must ensure exceptional consumer experiences through site evaluations and audits, track NPS scores, and adhere to SOPs. Additionally, the role includes managing customer complaints, maintaining asset inventories, training painters, and overseeing team recruitment and development. Key Responsibilities Business Growth: Increase booked sites, drive service adoption, and support revenue targets. Customer Experience: Conduct regular site evaluations/audits to ensure high-quality service delivery. Service Awareness: Execute BTL activations to promote Painter Services in the market. Performance Monitoring: Analyse site metrics and identify improvement opportunities for service efficiency. Stakeholder Collaboration: Work closely with the ASM to implement sales strategies and service initiatives. NPS & Feedback Tracking: Monitor painter and consumer NPS scores and drive corrective actions. Complaint Management: Manage customer complaints end-to-end and ensure timely, satisfactory closure. SOP Adherence: Ensure strict compliance with service guidelines and operational standards. Inventory Management: Maintain accurate records of assets, tools, and service kits used at sites. Painter Capability Building: Train painters on service processes, technical skills, and customer handling. Team Management: Oversee recruitment, onboarding, coaching, and development of the Painter Services team. Ideal Candidate Profile Strong sales & service management skills Excellent customer handling and problem-solving ability Experience in field operations, audits, and complaint management Effective team leadership and communication skills Ability to collaborate with cross-functional teams and drive outcomes Experience: 29 years Qualification: Bachelors Degree Location: Open to all cities

Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.  Persuasive Speaking Skills Communication Skills Self-Control Adaptability Empathy

Job Description Role Overview: As a Fumigation Technician at Global Fumigation Services, your primary responsibility will be to conduct fumigation services for agri-commodities, container and bulk cargo, and warehouse and industrial facilities. Your role is crucial in ensuring pest-free shipments and facilities to protect businesses from contamination and prevent delays. Key Responsibilities: - Conduct fumigation services for agri-commodities - Perform fumigation for container and bulk cargo - Implement fumigation techniques in warehouse and industrial settings - Ensure compliance with international phytosanitary standards and regulations - Maintain attention to detail to deliver effective fumigation solutions - Utilize problem-solving skills to address any issues that may arise - Uphold physical fitness and adaptability to work in various environments Qualifications: - Experience in fumigation services for agri-based imports and exports - Knowledge of international phytosanitary standards and regulations - Ability to conduct fumigation for container and bulk cargo - Skills in warehouse and industrial fumigation techniques - Attention to detail and strong problem-solving skills - Certification in fumigation practices is a plus - Physical fitness and ability to work in various environments Please email your resume to anupam@globalfumigationservices.co.in to apply for this full-time on-site role in Kolkata.,

As a Multi Skilled Technician, your role involves performing routine operation and maintenance of various Mechanical, Electrical, Plumbing (MEP) systems including PHE and HVAC. Your responsibilities will include: - Performing routine maintenance tasks such as inspecting equipment, cleaning machinery, and replacing parts as needed. - Responding to facility emergencies promptly and providing immediate solutions. - Maintaining accurate records of all maintenance activities and repairs. - Assisting in the installation and setup of new equipment and systems. - Participating in regular training and professional development to enhance technical skills. - Assisting external vendors and contractors engaged for specialized repairs or maintenance tasks. - Ensuring compliance with all safety regulations and protocols. - Responding effectively to customer service requests and inquiries. - Monitoring and adjusting system set points and output to provide optimum comfort levels and contribute to energy-saving measures. - Ensuring proper care in the use and maintenance of equipment and supplies. - Promoting continuous improvement of safety and environmental practices. In addition to the mentioned duties and job functions, you may also be required to undertake any other assignments given by Management within the purview of the contract. Qualifications required for this position include: - ITI/ Diploma in Electrical. - Proven experience of at least 4 years in Operations & Maintenance of Mechanical, Electrical, Plumbing (MEP) systems including PHE and HVAC. As a full-time employee, you will be entitled to benefits such as Provident Fund. The job type for this position is full-time, and the work location is in person. Please note that the company is located in Mumbai, Maharashtra, and Mundra, Gujarat. The CTC for this position ranges from 2.40 LPA to 3.00 LPA. You will be provided with shared bachelor accommodation for lodging, and transportation arrangements are to be self-arranged or via public transport. The duty timings may vary between morning, afternoon, and night shifts, totaling 8 hours. Thank you for considering this opportunity as a Multi Skilled Technician.,

Urgent Requirements Affinity Enterprises Requirements Post - Fireman & Fire Technician  Experience - 0 - 4yr Salary - 18,000 to 35,000 Facility - Living + Traveling + Canteen  Location - Pune, Mumbai, Raipur, Kolkata, Indore, Surat Site - Industrial, Constriction, Manufacturing, Commercial Building More Information contacts - +91 8758008814 roles and responsibilities Extinguish fires: Combatting and extinguishing fires in buildings, forests, and other locations. Rescue operations: Saving people and animals from dangerous situations, such as burning buildings, car accidents, natural disasters, or other confined spaces. Emergency medical services: Providing medical assistance, first aid, and other emergency care to injured individuals.      

Service Delivery Managers coordinate the delivery of services to clients and manage employees involved in the delivery process. Common work activities include developing the processes and procedure for delivering services, meeting with clients to discuss and coordinate service options, supervising employees involved in the delivery process, monitoring the cost of the delivery process and documenting service results for all clients.

We are looking for a meticulous lab technician and clinical pharmacist. The lab technician will be responsible for supporting our laboratory staff with the primary goal of optimizing lab procedures and succeeding in producing reliable test results and the clinical pharmacist will be responsible for providing direct patient care, managing medication therapy, and collaborating with other healthcare professionals to ensure safe and effective drug use. Lab Technician Responsibilities: Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment, when necessary. Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings. Recording all experimental data and test results accurately and in the specified format (written and/or electronic.) Organizing and storing all chemical substances, fluids, and compressed gases according to safety instructions. Clinical pharmacist Responsibilities: Patient care: Provide direct patient care, which may include making rounds with a healthcare team, monitoring patient progress, and managing chronic conditions. Medication management: Review and manage patient medication regimens, including checking prescriptions for interactions, determining dosages, and adjusting therapies as needed to optimize results. Collaboration: Work closely with physicians, nurses, and other healthcare providers to consult on and recommend optimal drug therapies. Patient and provider education: Educate patients on how to take their medications correctly and provide drug information and guidance to other healthcare professionals.

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities

We are looking for a Customer Service Representative to join our team. The ideal candidate should be friendly, patient, and able to communicate clearly with customers. You will be responsible for answering questions, solving problems, and ensuring that every customer has a positive experience with our company. Responsibilities: Handle customer calls, emails, and chats in a polite and professional manner. Provide accurate information about products, services, and company policies. Resolve customer issues and complaints quickly and effectively. Keep records of customer interactions and update information in the system. Work with other departments to solve customer problems when needed. Follow up with customers to ensure their concerns are fully resolved. Meet daily and weekly targets for response time and customer satisfaction. Requirements: High school diploma or equivalent (Bachelors degree preferred). Good communication and listening skills. Basic computer knowledge and ability to use email, chat, and CRM tools. Ability to stay calm and professional under pressure. Positive attitude and willingness to learn. Previous customer service experience is an advantage, but not required. Key Skills: Customer Service, Communication Skills, Problem Solving, Email Support, Chat Support, Time Management, Teamwork

A field service technician installs, maintains, and repairs equipment at customer locations, providing on-site support across various industries like manufacturing, IT, and healthcare. Key responsibilities include performing routine maintenance, troubleshooting and fixing technical issues, and managing parts and tools for tasks like equipment repair, system checks, and customer service.  Core responsibilities Installation: Install and set up new equipment or systems at customer sites. Maintenance: Perform routine inspections and preventive maintenance to ensure equipment is running efficiently. Repair: Troubleshoot and fix malfunctioning equipment, replacing parts as needed. Customer service: Interact with customers to address their issues and ensure satisfaction. Documentation: Maintain accurate records of service calls, maintenance performed, and parts used. 

Airline Customer Service Agents work for air transport companies and are responsible for assisting passengers before and after flights. Typical job duties of an airline Customer Service Agent include greeting passengers, checking in passengers, assigning seat numbers, answering to client inquiries, labeling luggage, informing passengers on luggage restrictions, reassuring nervous passengers, weighing baggage, charging excess weight, and assisting unaccompanied children.

Develop cost estimates, logging needed parts and the time needed for repairs Schedule the most appropriate Service Technician for each job Convey all necessary information regarding costs, parts, work and Technicians to customers Call the customer to arrange appointments Meet with customers to discuss their requirements and relay those requirements to the Service Technicians Contact customers in the case of additional work to relay the details and extra costs Enter the details of repair jobs on the companys network and prepare repair instructions

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times. To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills. Service Engineer Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting quality assurance and safety checks on all equipment. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Providing recommendations about new features and product improvements. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Customer Service Executives motivate and supervise employees in the customer service department of a company. Their work helps ensuring a high level of customer satisfaction and company profitability. Those interested in a Customer Service Executive position should be able to complete work activities such as hiring staff, determining training needs, implementing customer service procedures, finding solutions for the most difficult customer issues, analyzing reports, taking disciplinary action when needed, and conducting employee appraisal programs.

Job description Roles and Responsibilities Provide high-quality dialysis services to patients under the supervision. Ensure proper functioning of dialysis equipment and maintain accurate records. Maintain patient confidentiality and adhere to hospital policies regarding patient care. Collaborate with healthcare teams to develop individualized treatment plans for patients. Participate in quality improvement initiatives to enhance patient outcomes. Desired Candidate Profile 0-5 years of experience as a Dialysis Technician or related field (freshers can apply). B.Sc / Diploma degree in relevant specialization (e.g., Dialysis Technology). Strong knowledge of hemodialy procedures, record keeping, and infection control practices. Ability to work effectively in a fast-paced environment with minimal supervision.

Infrastructure Services MEP engineer Posting: Joka in kolkata Designation: Sr. Manager Location: Joka Salary- Upto 9-10 LPA Experience- 6 + Years (Last three years in township project of large scale) Qualification: B Tech in Mechanical engineering. JOB DETAIL:Township project Infrastructure MEPF ( Mechanical, Electrical, Plumbing and Fire Fighting) Engineer to play active role in implementation and management of the various systems within a township development project: PROJECT MANAGEMENT: Planning & coordination: Review and understanding of the Design & drawing issued at site. Coordinate with the HO team and other stake holders for any issues related implementation of the GFC design and drawings as per site condition. Formulate proper planning & logistic for the execution of the various systems of the MEP system at the project site. Formulate scheduling in coordination with project head. DOCUMENTATIONS: Prepare and maintain project documentation including drawings, specifications, tender documents and various reports on the MEPF system.SITE EXECUTION: Conduct regular site inspection to maintain construction work progress. Ensure adherence to design specifications and quality standards. Ensure all MEPF systems meet the safety standards and environmental regulations.  TROUBLE SHOOTING: Identify and resolve issues related to MEPF systems during construction and commissioning phases.  SUSTAINABILITY: Implementation of energy efficient solutions and sustainable practices in MEPF execution.  QUALIFICATION & EXPERIENCE: B Tech in Mechanical engineering. Minimum 6 years experience preferable last three years in township project of large scale. AutoCAD and sharp knowledge of building codes and standard. Good verbal and written skills for effective communication with team members and other stakeholders.  Thanks & Regards Ritun Das Sourcing HR| Click1 Consulting Services ______________ Phone:  +91 6289441880 ( call me & whatsapp your CV) Email:  ritun@click1consulting.com

A gas service engineer diagnoses, repairs, and maintains gas appliances and systems, including boilers, central heating, and water heaters. Responsibilities include performing routine maintenance, responding to emergency call-outs, installing new appliances, and ensuring all work complies with safety and regulatory standards. A gas service engineer must have technical knowledge of gas systems, strong problem-solving skills, and good communication abilities for customer interaction. Core responsibilities    Maintenance and repair: Service, inspect, and repair gas appliances like boilers, central heating systems, and radiators to ensure they are working safely and efficiently.    Installation: Install new gas appliances and systems for domestic and commercial customers.    Diagnostics and troubleshooting: Respond to fault calls to diagnose and fix gas-related issues, often in emergency situations.    Safety compliance: Ensure all work is carried out in compliance with health, safety, and regulatory standards.    Customer service: Provide technical support and communicate effectively with customers to explain work and address their needs.    Record keeping: Complete necessary paperwork and use IT systems to document work performed and maintain service records.    Site surveys: Conduct site surveys to assess new installations or diagnose complex problems