3 Service Delivery Manager Jobs nearby Idukki

Field Supervisor Job Description We are looking to hire a hard-working field supervisor to manage the day-to-day field operations of the assigned work team. The field supervisors responsibilities include ordering equipment that is necessary for the project at hand, scheduling delivery of the equipment, and reviewing the equipment budget to ensure that there are no-cost overruns. You should also be able to train and mentor field staff. To be successful as a field supervisor, you should be to manage the work schedules of the field staff, adjusting them as needed. Ultimately, an outstanding field supervisor should be able to build good working relationships with customers and resolve customer complaints in an efficient manner. Field Supervisor Responsibilities: Liaising with engineering and project management teams to ensure that the project design is accurate before work commences. Ordering and scheduling the delivery of all equipment needed for the project. Acting as the main point of communication between the main field and the office. Managing the work schedules and time cards for all field staff. Providing leadership to on-site staff, sub-contractors, and other parties. Investigating and resolving customer complaints. Ensuring that safety policies are strictly adhered to. Reviewing project progress to ensure that deadlines are met. Field Supervisor Requirements: High school diploma or GED. Bachelors degree in an industry-specific role is advantageous. Proven experience in supervising field operations. Proficiency in MS Office (Outlook, Word, Excel). The ability to work in different environmental conditions. Strong leadership and communication skills. Excellent customer service skills. Sound knowledge of contract terms and pricing.  

A Supply Chain Optimization Manager enhances a company's supply chain efficiency by analyzing data, reducing costs, and improving workflows across areas like logistics, inventory, and procurement. Key responsibilities include developing strategies for network optimization, collaborating with cross-functional teams (such as procurement and finance), and using data and digital tools to manage performance and drive continuous improvement. This role requires strong analytical, problem-solving, and leadership skills.  Key responsibilities Performance monitoring and analysis: Track, analyze, and report on supply chain performance to identify areas for improvement. Cost reduction: Develop and implement strategies to reduce overall supply chain costs, including manufacturing, transportation, and distribution costs. Network design: Design, model, and optimize the supply chain network for efficiency and scalability. Material and inventory management: Oversee material sourcing, storage, and usage to prevent stock outs or overstock, and negotiate with suppliers to ensure timely delivery and quality. Cross-functional collaboration: Work with departments like procurement, operations, finance, and new product development on business cases and long-term programs. Process improvement: Facilitate changes to internal processes and technologies to achieve performance targets and increase productivity. Data and digital tools: Develop and maintain optimization tools, dashboards, and visualizations to support decision-making. Logistics and distribution: Plan and coordinate the movement of goods to ensure timely and cost-effective delivery to customers. 

A Petroleum Products Sales Representative is a professional who is responsible for promoting and selling a variety of petroleum products to businesses and individuals. These products include gasoline, diesel fuel, motor oil, and other lubricants. The representative must have a thorough understanding of the products they are selling, as well as the market and industry in which they operate. They must also possess strong communication and negotiation skills in order to effectively market and sell their products to potential customers. The role of a Petroleum Products Sales Representative is to identify and target new customers, as well as maintaining relationships with existing ones. They must also be able to effectively communicate the benefits and features of their products to potential customers, and answer any questions they may have. Additionally, they must be able to negotiate pricing and terms of sale with customers. Overall, a Petroleum Products Sales Representative plays a vital role in the success of a company by increasing revenue through the sales of petroleum products. They must have a combination of technical knowledge of their products and strong communication skills to be effective in this role.  Job Overview Are you passionate about sales and have experience in the petroleum industry We are seeking a driven and knowledgeable Petroleum Products Sales Representative to join our team. This exciting opportunity offers a competitive salary and benefits package, as well as the chance to advance your career in the energy sector. Petroleum Products Sales Representative Responsibilities & Duties Identify and target potential customers to expand the client base. Conduct sales presentations and product demonstrations to prospective clients. Manage and maintain customer relationships to ensure repeat business. Negotiate pricing and contract terms with clients. Stay informed about industry trends and competitor activities. Provide clients with accurate product information and recommendations. Monitor and report on sales performance and market conditions. Assist in the development of sales strategies and marketing plans. Collaborate with the logistics team to ensure timely delivery of products. Attend industry trade shows and networking events. Prepare sales proposals and contracts. Resolve customer complaints and issues in a timely manner. Petroleum Products Sales Representative Qualifications & Skills Bachelor's degree in business, marketing, or a related field. Prior experience in sales, particularly in the petroleum or energy sector. Strong understanding of petroleum products and their applications. Proficiency in CRM software and sales tracking tools. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical skills to assess market data. Familiarity with regulatory requirements related to petroleum products. High school diploma or equivalent. Valid driver's license and reliable transportation. Strong negotiation and persuasion skills. Ability to work flexible hours, including evenings and weekends. Basic computer skills, including Microsoft Office Suite.  

Designation- Business Development Manager Channel- Banca Channel CTC- 3.25 LPA + TA- 6k Maximum Key Responsibilities1. Sales & Revenue Generation Achieve assigned monthly, quarterly, and annual life insurance sales targets. Generate leads and ensure conversion through walk-ins, referrals, and cold calling (where applicable). Drive high-quality and compliant insurance sales through effective need-based selling. 2. Channel Partner Relationship Management Build and nurture strong relationships with branch managers, staff, and key influencers. Conduct regular meetings and joint calls with bank staff to drive insurance penetration. Act as the single point of contact for bank staff for all insurance-related queries and escalations. 3. Customer Service & Retention Ensure smooth onboarding of customers, proper documentation, and timely issuance of policies. Handle post-sale services like policy delivery, renewal follow-up, claims coordination, etc.  

*Job Description: EXECUTIVE Sales Manager Auto/Commercial Vehicles* *Company:* Bajaj (Autocratic/Automotive Department)*Experience Required:* 3-5 Years*Industry:* Two-Wheeler & Commercial Vehicle Sales*Role Type:* Team Handling / Field Sales * Job Summary* We are looking for an experienced Sales Manager with strong exposure in two-wheeler and commercial vehicle sales, preferably from Bajaj or similar automotive brands. The ideal candidate should have excellent sales acumen, channel management abilities, and proven experience in handling sales teams to achieve monthly targets. * Key Responsibilities* Manage and drive sales for two-wheelers and commercial vehicles in assigned territory. Lead, motivate, and guide a team of Sales Executives to achieve individual & team targets. Develop and manage dealer network, channel partners, and new business opportunities. Conduct regular field visits to analyze market trends, competitor activities, and customer demand. Ensure proper execution of promotional activities and sales campaigns. Handle customer inquiries, negotiations, and ensure smooth delivery & after-sales coordination. Monitor daily/weekly sales performance and prepare MIS reports. Maintain strong relationships with fleet owners, corporates, and retail customers. Ensure adherence to company policies and achieve revenue growth in the designated area. * Key Skills Required* Two-wheeler & commercial vehicle sales experience Strong team handling & leadership skills Dealer & channel management Target-oriented & field sales experience Good communication and negotiation skills Knowledge of local market and customer segments * Qualification* Graduate in any discipline

As a Client Service Manager at Ecorgy Solutions, you are about to embark on an exciting journey in revolutionizing patient care in the US Healthcare industry. Your primary responsibility will be to manage stakeholders, clients, and a dedicated clinical team to ensure high-quality service delivery and build strong client relationships. **Key Responsibilities:** - Utilize your strong communication skills to engage effectively with stakeholders, clients, and the team. An excellent command of the English language is essential, and while an American accent is preferred, it is not mandatory. - Draw upon your industry experience in Healthcare, International BPO/Sales, or related sectors to contribute effectively to the team. - Demonstrate analytical proficiency by acquiring and retaining knowledge of clinical practices and compliance standards. Implement improvement initiatives and estimate effectively. - Develop and implement strategies to enhance client satisfaction, service delivery, and operational efficiency. - Contribute to quality improvement initiatives and exhibit a track record of task accountability. - Be willing to work night shifts (9:30 PM to 6:30 AM) at our office in Elippode, Trivandrum. **Qualifications Required:** - Bachelor's degree in any field. - 4-8 years of experience in international voice process, sales, or similar roles. Joining Ecorgy Solutions comes with a host of benefits, including EPF, Group Mediclaim policy after 6 months, Gratuity, rewards based on performance, professional development opportunities, training, mentorship programs, and more. This role offers you an unmatched exposure to the US Healthcare BPO sector, providing an international portfolio upgrade and a nurturing environment that values your professional growth. If you are interested in exploring the compensation and benefits further, feel free to contact us at 9061161927. To apply for this exciting opportunity, send your resume to careers@neogencare.net.,

As a Senior Relationship Manager at our company, your role will involve team handling, sales reports management, coordination of vehicle deliveries, conducting customer meetings, and overseeing administrative tasks at the showroom. Key Responsibilities: - Manage and lead a team of Relationship Managers - Prepare and analyze sales reports on a regular basis - Coordinate the delivery of vehicles to customers efficiently - Conduct meetings with customers to understand their needs and address any concerns - Handle various administrative tasks at the showroom to ensure smooth operations Qualifications Required: - Proven experience in a similar role with a focus on customer relationship management - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in sales reporting and analysis - Ability to multitask and prioritize tasks effectively The company offers benefits such as health insurance and Provident Fund, and the work location is in person.,

You will play a pivotal role as a Customer Service Manager at Ecorgy Solutions, a healthcare back-office BPO organization supporting clients in California, USA. Your main responsibility will be to ensure the smooth coordination and delivery of home health services by managing clinician schedules and maintaining service excellence. By aligning clinical operations with client expectations, prioritizing patient needs, and fostering operational efficiency across scheduling functions, you will significantly contribute to the enhancement of home health services. Your roles and responsibilities will include: - Coordinate and manage clinician schedules, ensuring all agreed-upon cases are correctly placed on their schedules. - Prioritize high-priority cases, ensuring appropriate staffing and confirming visit schedules with clinicians. - Handle any scheduling or service-related escalations, aiming to resolve issues promptly and effectively. - Implement strategies to enhance client satisfaction and improve service delivery. - Maintain operational efficiency by demonstrating a proven track record of task accountability in handling all aspects in a timely and professional manner. Qualifications required for this role are: - Any degree. - 4 to 8 years of international client handling experience, preferably in the BPO Industry. - Excellent English communication skills. - Good computer skills. - Willingness to work night shifts (9:30 PM to 6:30 AM & 12:30 AM to 9:30 AM) from the Trivandrum office location. - Immediate joiners and candidates from Trivandrum or nearby locations are preferred. As part of the benefits package, you will be entitled to EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Additionally, professional development, training, and mentorship programs will be available to support your growth and career progression. If you are interested in this opportunity, please send your resume to careers@ecorgysolutions.com.,

As a Product Manager at EY's Offshore Delivery Center (ODC), you will play a crucial role in driving the product vision, strategy, and execution of innovative technology solutions that meet our clients" needs and business objectives. Your responsibilities will include: - Creating the product vision and strategy in alignment with key stakeholders. - Acting as the voice of the customer to cross-functional product development teams. - Managing the entire product lifecycle from strategic planning to tactical execution. - Seeking feedback on product usage to ensure a human-centered approach for a frictionless environment. - Building and maintaining relationships with facilities stakeholders. - Collaborating with engineering teams to deliver on the product roadmap. - Developing and maintaining quality assurance processes for high-quality solutions. - Establishing goals, reviewing metrics for success, and identifying areas for improvement. - Managing vendors and internal teams supporting the product to ensure optimal service. - Assisting in planning the portfolio's financials and total cost of ownership. Key Qualifications and Skills: - History of working credibly with diverse stakeholders up to Partnership level. - Adapting personal communication style to others, developing rapport, and remaining calm under pressure. - Strong verbal and written English skills. - Ability to work with people and vendors across different cultures, countries, and time zones. - Utilizing Emotional Intelligence to navigate business complexities and drive leadership performance. - Proven experience in product management in diverse technology consulting environments. - Firm understanding of Innovation environments, User Experience, and Technology Infrastructure. - Expertise in IT Service Management (ITSM) frameworks like ITIL. - Strong understanding of IT infrastructure, software development, and ODC specific networking. - Familiarity with Windows-based desktop and virtualization solutions. Additionally, the role may require periodic early or late meetings to support global stakeholders and manage escalated issues. Minimal travel may be necessary for planned activities. Qualification Requirements: - Education: Bachelor's degree in Computer Science, Information Technology, or related field. - Experience: Approximately 3 years in a Technical Product Manager role and 8+ years in Information Technology roles. - Certification Requirements: ITIL Foundation; Agile/Product certifications are strongly desired. Join EY in building a better working world, where diverse teams across over 150 countries provide trust through assurance and help clients grow, transform, and operate. EY is committed to creating long-term value for clients, people, and society while building trust in the capital markets.,

As a Business Development Manager (BDM) for our IT Managed Services division, your role will involve driving sales and expanding our business by leveraging your expertise in IT solutions, managed services, cloud, cybersecurity, and digital transformation. With a focus on B2B sales, client acquisition, and revenue growth, you will play a crucial role in identifying new business opportunities, nurturing client relationships, and meeting sales targets. Key Responsibilities: - Identify and secure new business opportunities for IT Managed Services, encompassing cloud solutions, IT support, cybersecurity, and network management. - Develop and maintain strong relationships with key decision-makers such as CIOs, IT Directors, and Procurement Heads. - Generate qualified leads, build a sales pipeline, and oversee the entire sales cycle from prospecting to deal closure. - Understand customer requirements and effectively position IT managed services solutions to address their business challenges. - Stay informed about industry trends, competitive landscape, and emerging technologies to identify business opportunities. - Prepare compelling proposals, respond to RFPs, and negotiate pricing and contracts to successfully close high-value deals. - Collaborate closely with internal teams including technical, pre-sales, and service delivery teams to ensure seamless solution implementation. - Meet and exceed sales targets, contributing significantly to the growth of the IT Managed Services division. Key Skills & Qualifications: - 8+ years of experience in IT sales, business development, or account management, preferably in Managed Services, Cloud, or IT Infrastructure solutions. - Strong understanding of IT Managed Services, including Cloud platforms (Azure, AWS, Google Cloud), IT Support, Network Security, Cybersecurity, ITSM, and Digital Transformation. - Proven ability to generate leads, manage a pipeline, and close enterprise-level deals. - Excellent verbal and written communication, presentation, and negotiation skills. - Ability to build long-term relationships and effectively engage with senior stakeholders. - Strong business acumen with the ability to identify growth opportunities and develop sales strategies. - Basic understanding of IT infrastructure, cloud computing, cybersecurity, and ITSM processes is an advantage. - Bachelors degree in Business, IT, or related field (MBA preferred). Preferred Certifications: - ITIL, AWS/Azure certifications, or Sales certifications (e.g., Cisco, Microsoft, or AWS Partner Sales Accreditation) are a plus.,

Job Description As a Service Project Manager at SoftFruit Solutions, located in Kozhikode, your primary responsibility will be to manage service delivery, ensuring customer satisfaction, and maintaining high standards of IT service management. You will play a crucial role in overseeing service delivery processes and enhancing customer service experiences. Key Responsibilities - Manage service delivery processes to meet customer satisfaction goals - Ensure high standards of IT service management are maintained - Enhance customer service experiences through effective communication and interpersonal skills - Multitask and prioritize effectively to meet project deadlines - Project management certification is a plus Qualifications - Proficiency in Service Delivery Management and IT Service Management - Strong Customer Satisfaction and Customer Service skills - Prior experience in managing service delivery processes - Excellent communication and interpersonal skills - Ability to multitask and prioritize effectively - Project management certification is a plus,

As a seasoned Technical Delivery Manager with over 15 years of experience, you will be responsible for overseeing the successful delivery of complex technical projects and solutions. Your role will involve end-to-end ownership of project delivery, ensuring alignment with business goals, managing stakeholder expectations, and driving technical excellence. Additionally, you will collaborate effectively with cross-functional teams to achieve project success. **Key Responsibilities:** - Oversee the planning, execution, and delivery of multiple technical projects. - Manage project scope, timelines, budgets, risks, and quality. - Ensure adherence to Agile/Waterfall methodologies as per project requirements. - Lead and mentor cross-functional technical teams, fostering collaboration and innovation. - Conduct regular performance reviews and provide growth opportunities for team members. - Act as a bridge between technical teams, business stakeholders, and clients. - Communicate project status, risks, and solutions effectively to all stakeholders. - Collaborate with architects and engineers to define technical solutions. - Provide input on architecture, design, and implementation strategies. - Identify opportunities to improve project delivery processes and tools. - Implement best practices in software development and delivery. - Proactively identify project risks and develop mitigation strategies. - Resolve technical and operational challenges in a timely manner. - Ensure customer satisfaction by delivering high-quality solutions aligned with business needs. **Qualifications Required:** - 15 years of experience in technology delivery roles, including hands-on development and leadership responsibilities. - Proven experience in delivering large-scale, complex projects with diverse teams. - Manage P&L for a portfolio of accounts, ensuring revenue growth and profitability. - Plan and manage team ramp-ups and ramp-downs using a mix of pyramid planning, external hiring, and internal sourcing. - Drive account management activities including financial tracking, invoice collection, margin improvements, and resource planning. - Build strong client relationships through regular interactions, QBRs, and on-site visits. - Strong understanding of modern software development practices, cloud technologies (e.g., AWS, Azure, GCP), and DevOps. - Proficiency in one or more programming languages (e.g., Java, Python, .NET) is preferred. - Expertise in Agile, Scrum, Kanban, and traditional project management methodologies. - Certification such as PMP, CSM, or equivalent is an advantage. - Excellent team leadership, people management, and conflict resolution skills. - Strong communication, presentation, and negotiation abilities.,

As a Technical Delivery Manager at Orion Innovation, you will play a crucial role in contributing to solution design and implementation using .NET / .NET Core, C#, Web APIs, and related technologies. Your expertise in full-stack Microsoft technologies will be utilized to provide technical guidance to developers, conduct code reviews, and lead projects involving Angular front-ends and Azure-based backends. Your strong project management skills will ensure successful execution of projects using Agile methodologies and coordination of cross-functional teams across various technologies. **Key Responsibilities:** - Contribute directly to solution design and implementation using .NET / .NET Core, C#, Web APIs, and related technologies. - Provide technical guidance to developers and conduct code reviews. - Lead and deliver projects involving Angular front-ends and Azure-based backends. - Ensure successful execution of projects using Agile methodologies. - Manage and coordinate cross-functional teams across .NET, Angular, QA, and DevOps. - Work closely with clients and stakeholders to gather requirements, report progress, and align outcomes to business goals. - Oversee deployment pipelines, DevOps practices, and usage of Azure services. - Collaborate with data/AI teams to integrate AI-driven features into enterprise applications. **Required Skills & Experience:** - Strong hands-on experience in .NET / .NET Core, C#, REST APIs, Entity Frameworks, and SQL Server. - Project Management and Leadership Experience in Angular front-end projects and Azure-based cloud solutions. - Experience in delivering software using Agile/Scrum methodologies. - Familiarity with Azure CI/CD, ARM/Bicep templates, Azure DevOps/GitHub Actions. - Excellent Communication Skills and strong documentation and presentation abilities. **Desirable / Nice to Have:** - Exposure to AI/ML projects, especially using Azure OpenAI, Azure Cognitive Services, ML.NET or similar AI frameworks. - Microsoft Certifications (e.g., Azure Developer, Azure Solutions Architect). **Why Join Us ** - Work on challenging and meaningful projects in a collaborative environment. - Competitive salary and benefits package. - Opportunities for upskilling and career advancement. - Flexible work arrangements and a supportive team culture. *Note: Please refer to the provided Candidate Privacy Policy for information on data collection and handling during the application and recruitment process at Orion Innovation.*,

Role Overview: As a Service Manager at a Suzuki Two-Wheeler dealership in Ernakulam, you will be responsible for leading the service operations. Your role will involve managing workshop activities, ensuring customer satisfaction, maintaining manufacturer standards, and driving service revenue and productivity. Key Responsibilities: - Manage daily workshop operations, including service reception, job allocation, technician productivity, and timely delivery. - Supervise and guide service advisors, technicians, and support staff. - Ensure adherence to Suzuki service standards and processes. - Handle customer complaints and ensure prompt resolution. - Monitor and achieve targets related to service revenue, labor efficiency, spare parts consumption, and CSI (Customer Satisfaction Index). - Conduct regular training and development sessions for the service team. - Coordinate with Suzuki India's service team for audits, feedback, and training programs. - Maintain inventory control of spare parts and consumables. - Ensure proper documentation and compliance with audit, warranty, and safety norms. - Promote preventive maintenance and service campaigns in the local area. - Utilize DMS (Dealer Management System) effectively for reporting and operations. Qualifications Required: - Diploma / Degree in Mechanical or Automobile Engineering. - 4-8 years of experience in two-wheeler service operations, preferably with Suzuki or a comparable brand. - Excellent leadership, communication, and customer handling skills. - Proficient in using dealership software (DMS) and MS Office. - Ability to handle pressure and meet performance targets. - Strong understanding of the local market and customer expectations in Ernakulam.,

Role Overview: As a Program Manager at Wipro, you will be responsible for leading the technical transformation implementation at the client end. Your main objectives will include strategizing, implementing, and maintaining program initiatives in alignment with organizational and client objectives. Additionally, you will oversee multiple project teams to ensure program goals are met, while managing budget and funding channels for maximum productivity. Key Responsibilities: - Collaborate with cross-functional teams and business stakeholders to design and enhance end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations. - Design and drive large transformation initiatives involving automation, RPA, AI/GenAI, Chatbots, CX tools, workflow orchestration, and more. - Drive automation initiatives through technology and process optimization to streamline manual tasks and improve productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes to enhance business initiatives. - Manage project meetings, engage with stakeholders, and ensure timely completion of transformation initiatives. - Perform quality control by reviewing designs created by Functional Consultants and Tech Architects. - Obtain sign-off on design, UAT, and Hypercare from customers. - Establish working relationships with project sponsors, business stakeholders, and technology partners. Qualifications Required: - 5+ years of upper-management experience, preferably in program management. - Strong leadership, time management, facilitation, and organizational skills. - Core experience in Digital Transformation in Telecom order management and front office processes. - Experience in stakeholder management and change management principles. - Knowledge of performance evaluation processes. Additional Company Details: Wipro Limited is a leading technology services and consulting company with a holistic portfolio of capabilities in consulting, design, engineering, and operations. With over 230,000 employees and business partners across 65 countries, Wipro is dedicated to helping customers, colleagues, and communities thrive in an ever-changing world. Note: PMP certification, technical understanding of various platform architecture, and experience in current technologies like AI/GenAI are considered advantageous for this role. Role Overview: As a Program Manager at Wipro, you will be responsible for leading the technical transformation implementation at the client end. Your main objectives will include strategizing, implementing, and maintaining program initiatives in alignment with organizational and client objectives. Additionally, you will oversee multiple project teams to ensure program goals are met, while managing budget and funding channels for maximum productivity. Key Responsibilities: - Collaborate with cross-functional teams and business stakeholders to design and enhance end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations. - Design and drive large transformation initiatives involving automation, RPA, AI/GenAI, Chatbots, CX tools, workflow orchestration, and more. - Drive automation initiatives through technology and process optimization to streamline manual tasks and improve productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes to enhance business initiatives. - Manage project meetings, engage with stakeholders, and ensure timely completion of transformation initiatives. - Perform quality control by reviewing designs created by Functional Consultants and Tech Architects. - Obtain sign-off on design, UAT, and Hypercare from customers. - Establish working relationships with project sponsors, business stakeholders, and technology partners. Qualifications Required: - 5+ years of upper-management experience, preferably in program management. - Strong leadership, time management, facilitation, and organizational skills. - Core experience in Digital Transformation in Telecom order management and front office processes. - Experience in stakeholder management and change management principles. - Knowledge of performance evaluation processes. Additional Company Details: Wipro Limited is a leading technology services and consulting company with a holistic portfolio of capabilities in consulting, design, engineering, and operations. With over 230,000 employees and business partners across 65 countries, Wipro is dedicated to helping customers, colleagues, and communities thrive in an ever-changing world. Note: PMP certification, technical understanding of various platform architecture, and experience in current technologies like AI/GenAI are considered advantageous for this role.

As a Guest Service Assistant (GSA) in the Service Department, you will play a crucial role in ensuring excellent guest interaction and service delivery. Your responsibilities will include: - Greeting guests warmly and providing a pleasant, attentive, and personalized service experience. - Taking guest orders accurately and ensuring timely delivery of food and beverages. - Assisting guests with seating, menu guidance, and special requests. - Handling guest concerns politely and resolving issues or escalating when necessary. In terms of operational support, you will be responsible for: - Setting up, organizing, and maintaining service areas, dining spaces, or lounges as per standards. - Supporting service operations such as table setup, clearing, replenishment, or equipment handling. - Coordinating with kitchen, housekeeping, and other departments for smooth service flow. - Ensuring adherence to hygiene, safety, and grooming standards. Communication and coordination are key aspects of the role: - Maintaining clear communication with team members and supervisors regarding guest needs. - Assisting in managing reservations, seating plans, and service schedules. - Updating logbooks, handover notes, and reporting service issues promptly. Billing and documentation tasks include: - Recording guest consumption or service usage as per departmental SOPs. - Following cash-handling and POS procedures strictly. Ensuring guest satisfaction and quality assurance: - Anticipating guest needs and providing proactive assistance to enhance the overall experience. - Ensuring service standards, SOPs, and quality benchmarks are consistently met. - Collecting guest feedback and communicating it for service improvement. You will also provide team and training support by: - Assisting new staff in understanding service procedures and standards, if required. - Participating in daily briefings, trainings, and performance review discussions. Additionally, the job type for this role is full-time with benefits including health insurance and provident fund. The work location is in person.,

Role Overview: As a Manager in FAAS Accounting & Reporting at EY, you will lead engagements for banking and capital markets clients, focusing on solving complex financial reporting challenges under IFRS. Your role will involve coordinating multidisciplinary teams, shaping technical positions, and driving high-quality deliverables that meet client, regulatory, and internal quality expectations. You will operate in a regional model primarily supporting markets in MENA, bringing sector depth and delivery excellence to banking clients undergoing reporting change, regulatory scrutiny, and finance modernization. Key Responsibilities: - Lead IFRS 9 workstreams for banking clients, including classification & measurement, effective interest rate computations, hedge accounting considerations, and expected credit loss methodologies. - Drive financial statement preparation for banking templates, note disclosures under IFRS 7/IFRS 9, and provide period-end close support. - Prepare or review accounting policy manuals and technical accounting papers on complex transactions relevant to banks and NBFIs. - Support clients in regulatory reporting processes, aligning accounting outputs with regulatory data needs and timelines. - Establish engagement-level quality plans, workpapers, and audit-ready evidence across judgmental areas. - Serve as day-to-day engagement manager, scope, plan, and deliver projects, manage budgets, risks, and issue resolution. - Champion the use of accelerators and data-enabled workflows across processes, driving adoption of analytics and visualization tools. Qualification Required: - Chartered Accountant (CA) or equivalent (CPA/ACCA) with 6-9 years of post-qualification experience, including strong exposure to banking financial reporting. - Deep working knowledge of IFRS 9/IFRS 7 with a track record of drafting technical memos and financial statement disclosures. - Demonstrated experience managing multi-stakeholder projects in a fast-paced delivery model. Additional Company Details (if present): EY exists to build a better working world by creating long-term value for clients, people, and society while building trust in the capital markets. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate across various service areas.,

You will be joining Kent RO Systems Ltd., a leading healthcare products company known for its dedication to creating quality products that purify water, air, and food. As an ISO 9001:2008 certified organization, Kent RO Systems Ltd. holds a strong reputation in the market for introducing innovative technologies such as Reverse Osmosis (RO) technology in India. Your role as an Area Service Manager will be based in Ernakulam, Alapuzha, Kottayam, and Pattanamthitta. Your main responsibilities will include resolving customer service issues, ensuring timely service delivery, coordinating with service technicians, maintaining service standards, managing service inventory and spare parts, providing technical support to customers, and ensuring overall customer satisfaction. Key Responsibilities: - Resolve customer service issues efficiently - Ensure timely delivery of services - Coordinate with service technicians - Maintain high service standards - Manage service inventory and spare parts effectively - Provide technical support to customers - Ensure overall customer satisfaction Qualifications: - Strong customer service and communication skills - Technical knowledge of FAN - Experience in team management and service operations coordination - Proficiency in troubleshooting and problem-solving - Ability to manage service inventory and spare parts - Bachelor's degree in Engineering, Business Management, or related field - Experience in the healthcare or water purification industry would be advantageous - Excellent organizational and multitasking abilities,

As a Service Delivery Manager for IT Application Support, your role is crucial in ensuring the seamless delivery of support services for IT applications, meeting agreed-upon service levels, and maintaining high customer satisfaction. You will be responsible for managing a team of support professionals, coordinating with internal and external stakeholders, and ensuring the availability, reliability, and performance of IT applications. Key Responsibilities: - Oversee day-to-day operations of the IT application support group, ensuring timely and effective issue resolution. - Define and monitor service level agreements (SLAs) and key performance indicators (KPIs). - Ensure that support services are delivered according to agreed timelines and quality standards. - Act as the escalation point for critical incidents, ensuring effective communication and resolution. - Coordinate root cause analysis (RCA) for recurring or high-impact incidents and ensure permanent fixes. Team Leadership: - Lead and mentor the support team, fostering a culture of excellence and accountability. - Allocate resources effectively based on priorities and workload. - Conduct regular performance reviews, identify training needs, and facilitate skill development for team members. Stakeholder Engagement: - Act as the primary point of contact between the IT support group and business users. - Build strong relationships with key stakeholders, ensuring their requirements and expectations are understood and met. - Provide regular updates to stakeholders on incident resolution, system performance, and service improvements. Process Improvement: - Continuously review and enhance support processes to improve efficiency and effectiveness. - Implement best practices in IT service management (ITSM) aligned with frameworks such as ITIL. - Drive automation and self-service initiatives to reduce manual intervention and improve response times. Incident, Change, and Problem Management: - Ensure incidents are logged, tracked, and resolved according to priority and impact. - Oversee change management processes to minimize disruptions to the production environment. - Collaborate with development and infrastructure teams to address recurring issues and ensure system stability. Compliance and Reporting: - Ensure compliance with organizational policies, security guidelines, and regulatory requirements. - Generate and analyze reports on SLA compliance, ticket trends, and team performance for management review. - Lead audit activities related to the IT application support function.,

Company: BRD Car World Location: On-site / Hybrid Experience: 1-2Years Education: Any Degree / Plus Two  Position: Relationship Manager About the Role BRD Car World is hiring a motivated and customer-oriented Relationship Manager to build strong customer relationships and support sales and service operations. We are looking for someone who enjoys interacting with customers and ensuring they receive an exceptional experience at every stage. Key Responsibilities Build and maintain long-term customer relationships to drive loyalty and repeat business. Act as the primary point of contact for customer inquiries, complaints, and service requirements. Understand customer needs and guide them with the right vehicle options or services. Coordinate with sales, service, finance, and delivery teams for smooth customer handling. Assist customers with documentation, onboarding, and post-delivery follow-ups. Maintain accurate customer data and track communication through CRM tools. Identify opportunities for upselling and cross-selling BRD Car World services and offerings. Resolve customer concerns quickly and professionally. Collect feedback and prepare reports for continuous service improvement. Represent BRD Car World with professionalism and customer-first attitude. Required Skills & Qualifications Any Degree or Plus Two  1-2 years of experience in Relationship Management, Customer Service, or Sales. Strong communication and interpersonal skills. Customer-centric mindset with strong problem-solving ability. Good organisational and multitasking skills. Basic CRM knowledge is an advantage. Ability to work in a fast-paced automotive environment. Why Join BRD Car World Work with a growing and trusted automotive brand. Friendly, supportive team environment. Attractive salary package with incentives. Opportunities for learning and career growth.