10 Service Desk Engineer Jobs in Nashik

Key Responsibilities Build and maintain strong customer relationships to drive branch business growth. Assist customers with account openings, queries, transactions, and service requests. Promote cross-selling of financial products (loans, insurance, investment plans, etc.). Meet assigned sales and revenue targets through customer acquisition and retention. Support branch operations by coordinating with internal teams (operations, credit, service desk). Ensure compliance with company policies, KYC, and regulatory requirements. Track customer satisfaction and escalate issues to branch managers when required. Prepare daily/weekly reports on business activities and achievements. Skills & Competencies Strong interpersonal and communication skills. Customer-first attitude with problem-solving abilities. Sales-oriented mindset with ability to meet targets. Good knowledge of MS Office and basic financial concepts. Ability to multitask and manage customer interactions effectively.

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests.

Key Responsibilities Greet visitors professionally and courteously; guide them to the concerned department or person. Answer, screen, and forward incoming phone calls; maintain call logs if required. Handle front desk operations including visitor entries, appointment scheduling, and maintaining reception records. Manage incoming and outgoing mail, courier, and documentation. Provide administrative support such as photocopying, scanning, filing, and data entry. Maintain cleanliness and orderliness of the reception area. Assist HR/Admin with coordinating candidate interviews, walk-ins, and visitor appointments. Maintain office inventory such as stationery, visitor passes, and front desk supplies. Handle basic inquiries regarding office hours, contacts, services, and processes. Ensure confidentiality and professional behaviour at all times. Required Qualifications Minimum: 12th Pass / Graduate preferred Fresher or 12 years of experience in front desk / admin / customer service Basic computer knowledge: MS Office (Word, Excel), email handling Good communication skills in English, Hindi, and Marathi Presentable, polite, and customer-service oriented

Job Description Travel Consultant (Female) Location: [Add Location] Salary: 15,000 + Incentives (based on experience) Probation: 6 months (Salary review after probation) About the Role: We are looking for a Female Travel Consultant with basic experience or formal education in Travel & Tourism. The ideal candidate should be 25+ years of age, confident, customer-friendly, and passionate about helping clients plan their perfect trips. Key Responsibilities: Interacting with clients to understand their travel needs and preferences. Creating customised itineraries for domestic and international trips. Suggesting destinations, hotels, flights, tours, and activities based on client requirements. Handling bookings for flights, hotels, visas, tours, and travel insurance. Providing accurate information on travel requirements, costs, and timelines. Coordinating with vendors, travel partners, and internal teams. Managing leads, follow-ups, and conversions. Maintaining client records, itineraries, and booking reports. Ensuring excellent customer service and post-travel support. Staying updated with travel trends, new destinations, and promotional offers. Required Qualifications & Skills: Basic experience or education in Travel & Tourism (mandatory). Strong communication and customer-handling skills. Good knowledge of travel destinations and basic geography. Ability to work with booking portals, emails, and WhatsApp. Positive attitude, patience, and problem-solving ability. Female candidates 25 years and above preferred. Benefits: Fixed salary + attractive incentives. Professional growth with regular training. Salary review after completion of the 6-month probation period.

Job Description: As the first point of contact for prospective and existing members, your role will involve conducting outreach through phone calls, emails, and follow-ups to convert leads into gym memberships. You will provide gym tours to showcase facilities, answer queries, and highlight membership benefits, with a focus on closing sales efficiently by addressing concerns and motivating customers to enroll. Maintaining a professional and friendly demeanor is essential to ensure a positive customer experience. Additionally, you will assist with front desk operations, including handling inquiries, bookings, and resolving member concerns, while working closely with the marketing team to strategize promotions and attract new members. Keeping track of sales targets and working towards achieving monthly membership goals will be key responsibilities. Key Responsibilities: - Act as the first point of contact for prospective and existing members - Conduct outreach through phone calls, emails, and follow-ups to convert leads into gym memberships - Provide gym tours to showcase facilities, answer queries, and highlight membership benefits - Close sales efficiently by addressing concerns and motivating customers to enroll - Maintain a professional and friendly demeanor for a positive customer experience - Assist with front desk operations, including handling inquiries, bookings, and resolving member concerns - Work closely with the marketing team to strategize promotions and attract new members - Keep track of sales targets and work towards achieving monthly membership goals Qualifications Required: - Fluency in English (Preferred) - Fluency in Hindi (Preferred),

As a Help Desk Support Specialist, you will play a crucial role in assisting users with technical issues and ensuring high-quality customer service. Your responsibilities will include: - Assisting users with password resets and account lockouts. - Providing first-line support for software, hardware, and system errors. - Handling support requests via phone, email, or ticketing systems (e.g., ServiceNow, Jira). - Responding to system alerts and performing diagnostics. - Assisting with software installations, updates, and user access management. - Maintaining internal documentation to support efficient troubleshooting and user assistance. To excel in this role, you should possess the following qualifications: - High school diploma or equivalent; Associates degree or IT certification preferred. - 1-2 years of experience in a help desk or IT support role. - Familiarity with ticketing systems and troubleshooting processes. In addition to the above, preferred skills for this role include: - Knowledge of Windows/macOS, Active Directory, VPN, and basic networking. - Strong communication skills, with the ability to explain technical issues simply. - Customer service-focused, able to handle pressure and multitask effectively. This is a full-time, permanent position with a flexible schedule and rotational shifts. As a key member of our team, you will be expected to work on weekdays with weekend availability. The work location is in person, providing you with the opportunity for hands-on support and collaboration with your colleagues. As a Help Desk Support Specialist, you will play a crucial role in assisting users with technical issues and ensuring high-quality customer service. Your responsibilities will include: - Assisting users with password resets and account lockouts. - Providing first-line support for software, hardware, and system errors. - Handling support requests via phone, email, or ticketing systems (e.g., ServiceNow, Jira). - Responding to system alerts and performing diagnostics. - Assisting with software installations, updates, and user access management. - Maintaining internal documentation to support efficient troubleshooting and user assistance. To excel in this role, you should possess the following qualifications: - High school diploma or equivalent; Associates degree or IT certification preferred. - 1-2 years of experience in a help desk or IT support role. - Familiarity with ticketing systems and troubleshooting processes. In addition to the above, preferred skills for this role include: - Knowledge of Windows/macOS, Active Directory, VPN, and basic networking. - Strong communication skills, with the ability to explain technical issues simply. - Customer service-focused, able to handle pressure and multitask effectively. This is a full-time, permanent position with a flexible schedule and rotational shifts. As a key member of our team, you will be expected to work on weekdays with weekend availability. The work location is in person, providing you with the opportunity for hands-on support and collaboration with your colleagues.

Role Overview: As a Front Office Associate at Apex Beacon in Nashik, you will be responsible for handling front desk operations. Your main tasks will include welcoming guests, managing check-ins and check-outs, answering phones with proper etiquette, and providing exceptional customer service. It will be your duty to maintain a clean and orderly reception area and ensure that all visitor and client needs are met promptly and professionally. Key Responsibilities: - Welcome guests and visitors with a friendly and professional attitude - Manage check-ins and check-outs efficiently - Answer phones with proper etiquette and redirect calls as necessary - Provide exceptional customer service to all visitors and clients - Maintain a clean and organized reception area - Ensure all visitor and client needs are met promptly and professionally Qualifications Required: - Proficiency in phone etiquette and receptionist duties - Excellent customer service and check-in skills - Strong communication skills to interact effectively with guests and team members - Ability to multitask and manage time efficiently in a fast-paced environment - Proficiency in Microsoft Office and other basic computer applications - Prior experience in a similar role would be advantageous - High school diploma or equivalent required; additional certification in Office Management is a plus,

In this role at Ashoka Buildcon Limited, you will be responsible for managing travel arrangements efficiently and ensuring smooth travel experiences for employees and clients. Your key responsibilities will include: - Booking and managing train tickets, domestic and international flights, and hotel accommodations. - Handling visa processing, travel insurance, and developing comprehensive travel itineraries. - Coordinating with airlines, travel agencies, hotels, and transport vendors to ensure timely and cost-effective bookings. - Maintaining accurate travel records, expense reports, and ensuring compliance with company travel policies. - Providing support to employees/clients on travel-related queries, including emergency travel assistance. - Monitoring and optimizing travel costs by negotiating corporate rates, vendor contracts, and discounted deals. - Staying updated on travel advisories, visa regulations, and industry trends to ensure safe and smooth travel experiences. - Collaborating with internal departments such as HR, Finance, and Administration to align travel needs with organizational goals. To excel in this role, you should have the following qualifications: - Proficiency in Travel Arrangements and Travel Management. - Strong Communication and Customer Service skills. - Experience in managing Business Travel logistics. - Excellent organizational skills and attention to detail. - Ability to work independently and in a team environment. - Familiarity with travel booking systems and tools. - Bachelor's degree or relevant certification in Travel Management or related field.,

As a dedicated and detail-oriented Human Resources Specialist at our dynamic team, you will play a crucial role in supporting various HR functions, ensuring smooth operations within the department, and enhancing the employee experience. Your strong organizational skills, proactive attitude, and ability to manage multiple tasks efficiently will be key assets in this role. **Key Responsibilities:** - Coordinate and plan company events, ensuring all logistics are handled effectively. - Manage office operations, including filing, data entry, and clerical tasks to maintain organized records. - Provide executive administrative support, including calendar management and scheduling for HR leadership. - Assist in bookkeeping tasks using QuickBooks and maintain accurate financial records. - Handle incoming communications with professionalism, utilizing excellent phone etiquette. - Support project coordination efforts by tracking progress and ensuring deadlines are met. - Conduct proofreading and transcription of HR documents to ensure accuracy and clarity. - Utilize Microsoft Office Suite and Google Workspace for document creation, data management, and communication. - Maintain front desk responsibilities as needed, providing exceptional customer service to employees and visitors alike. - Manage multi-line phone systems efficiently to facilitate effective communication within the organization. **Qualifications:** - Proven administrative experience with a focus on human resources or office management. - Strong typing skills with attention to detail for accurate data entry and documentation. - Familiarity with Microsoft Outlook Calendar for scheduling purposes. - Proficient in using DocuSign for electronic document management. - Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. - Previous experience as a personal assistant is a plus, showcasing an ability to support executives effectively. - Strong computer literacy with knowledge of various software applications relevant to HR functions. - Demonstrated ability to work collaboratively within a team while also being self-motivated. This position offers an excellent opportunity for growth within the Human Resources field while making a meaningful impact on our organization's culture and employee engagement initiatives. The job is full-time and includes benefits such as cell phone reimbursement and internet reimbursement. The work location is in person.,

As a Front Desk Manager, your role involves defining and implementing front desk objectives and procedures to ensure smooth operations. You will be responsible for hiring and training staff, managing shift schedules, and addressing guests" complaints with exceptional customer service. It is crucial to maintain a clean and organized front desk and reception area while overseeing office supplies and equipment. Your duties also include managing budgets, records, contracts, and supervising staff in various front desk activities like bookings, appointments, phone calls, and emails. Conducting performance reviews, generating reports, and presenting feedback to the general manager are part of your responsibilities. Additionally, you will perform administrative tasks like filing, updating records, and other duties as required. Key Responsibilities: - Define and implement front desk objectives and procedures - Hire, train, and manage staff shifts - Address guest complaints and provide exceptional customer service - Maintain cleanliness and organization of the front desk - Manage office supplies, equipment, budgets, records, and contracts - Supervise front desk activities including bookings, appointments, calls, and emails - Conduct performance reviews and generate reports for management - Perform administrative duties as needed Qualifications Required: - High school diploma or GED - Bachelor's degree in hospitality or related field - Minimum 2 years of experience as a front desk manager or similar role - Proficiency in hotel front desk software like HotelKey, innRoad, and Cloudbeds - Understanding of hospitality industry procedures and practices - Excellent written and verbal communication skills - Strong organizational and time management abilities - Ability to deliver exceptional customer service - Good leadership and training skills Please note that the company provides food benefits. The job type is full-time, and the work location is in person at Nashik, Maharashtra. You are required to have a Bachelor's degree, at least 4 years of experience in hotel management, and a total of 5 years of work experience. Proficiency in English is necessary for this role.,