265 Shift Manager Jobs in Hyderabad

Job Title: Customer Relationship Executive / Voice Process (Hindi + English) Location: Varun Towers, 6th Floor, Begumpet, Hyderabad Department: Customer Support Job Description We are hiring energetic and customer-focused professionals for our Voice Process (TSO) department. The role involves handling inbound and outbound customer interactions, addressing queries, resolving issues, and ensuring customer satisfaction. Responsibilities Handle customer calls (inbound & outbound) professionally in Hindi and English. Maintain a positive, empathetic, and professional attitude toward customers at all times. Manage and resolve customer complaints efficiently. Provide accurate information regarding products and services. Maintain records of customer interactions and follow up where necessary. Ensure high levels of customer satisfaction and performance. Required Skills Fluency in Hindi and English (mandatory). Additional languages like Tamil or Kannada will be an added advantage. Good communication, problem-solving, and interpersonal skills. Understanding of customer service and insurance processes (preferred). Ability to handle pressure and work in rotational shifts. Qualification Any Graduate or Undergraduate (Freshers can apply). Experienced candidates must provide Offer Letter, Payslips, and Experience Letter for verification. Experience Freshers and candidates with up to 3 years of experience in a BPO / Customer Support / Voice Process role can apply Additional Benefits: Monthly performance-based incentives 5 Days working (Rotational Shifts & Week Offs) Salary range: 1.75 LPA 2.5 LPA (based on experience) Open Positions: 40 Interested candidates can apply immediately! Join us and be part of a dynamic customer support team delivering excellence every day.

Hiring for Virtual Relationship Manager/Wealth Manager   Need minimum 2 years of experience in banking sales. ( on paper ) Qualification - Graduation Mandatory with Degree Certificate Excellent English & Hindi communication Banking and Life Insurance background Experience is needed. Location- Thane & Hitech City (Mumbai & Hyderabad)Day rotational Shifts for Females (Day Shift) Rotational Shifts for males. (Including Night Shift) Salary - Experienced upto 10 LPA. (Decent hike on last package ) Age Limit- 32 Shifts - Rotational shift with 6 rotational week off in a Month. Roles and Responsibilities  -Responsible for depending customer relationships to increase customer relationship value - Responsible for driving quality engagements over call with customers by following industry best practices - Responsible for increasing mobile banking adoption and drive initial login on Optimus app -CASA value build up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio - Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer - Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement - Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. - Ensure monthly operating plan is met to improve scorecard and decile rankings. - Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement. - Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. - Ensure strict adherence to the bank policies and compliance - Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program Provide best in-class customer service to all clients to become their primary banker   Interested candidates can call on 9619990998

Challenge Yourself Join Our International Voice Process Team! Location: Gurgaon, Bangalore and Mumbai (Onsite) Salary: Up to 6.5 LPA Experience Required: Minimum 1 year in International Voice Support Are you the voice that customers remember Can you handle pressure with a smile and deliver world-class service while juggling multiple queries This isnt just a job its a test of your skills, stamina, and communication finesse. The Challenge: Were looking for customer support warriors who are ready to take on the fast-paced world of international client communication. If youve got the voice, the attitude, and the agility this is your arena. Youre the Right Fit If You Can: Communicate clearly and confidently in English no room for hesitation here. Tackle complex queries with speed and precision. Stay calm, professional, and persuasive even when the pressures on. Commit to working onsite in Gurgaon because excellence needs presence. Whats in it for You A competitive salary package (up to 6.5 LPA) A team that thrives on energy, ambition, and mutual support. A career track with global exposure and real growth potential.What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Adaptable and flexible Agility for quick learning Ability to work well in a team Commitment to quality Problem-solving skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Any Graduation

We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires Address employee complaints or performance issues as needed Check in with employees regularly to determine satisfaction Schedule shifts Help management create the departments budget Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Oversee security of the facility

Yunic Hr Solutions Hiring For Banking Assistant Operations Manager An Assistant Operations Manager in a banking role oversees daily operations, supervises staff, and ensures efficiency and compliance. Key duties include managing specific banking processes like loan processing and transaction reconciliation, mentoring and training the team, resolving customer and staff issues, and implementing process improvements to meet performance and regulatory standards. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

As a Technical Recruiter at SRA Staffing Solutions, your role will involve identifying, recruiting, screening, and presenting qualified candidates for technology positions. You will collaborate closely with hiring managers to determine realistic technical requirements and ensure a smooth recruitment process. **Key Responsibilities:** - Collaborate with hiring managers to understand role requirements and review job descriptions for vacancies. - Utilize effective methods to recruit and attract potential candidates. - Write and post recruitment advertisements in digital and print media. - Identify suitable candidates by reviewing resumes, conducting interviews, and communication assessments. - Facilitate connections between qualified candidates and hiring managers. - Maintain regular communication with candidates to provide updates on their application status. - Offer guidance to hiring managers during salary negotiations with final candidates. **Qualifications Required:** - Experience: 1 - 4 years - Qualification: Any degree / Technical Degree - Shift Timings: 6.00 pm to 3.00 am - Location: Uppal, Hyderabad - Excellent verbal and written communication skills - Thorough understanding of technology, technical roles, and technical skills At SRA, you will have the opportunity to be part of a company with a strong presence in the IT Staffing industry, offering unlimited growth potential. With our expanding operations in Canada and the US, you can expect a dynamic company culture supported by a fun and collaborative team. Feel free to reach out to us at Humanresources@srastaffing.com if you are interested in this exciting opportunity.,

Role Overview: As an Operations Manager, you will be responsible for monitoring daily audit operations to ensure timely and accurate completion across all locations. You will track real-time queue progress, identify bottlenecks, and implement immediate corrective actions to maintain flow. Your role will involve ensuring all audits comply with SLAs, internal KPIs, and quality benchmarks. Additionally, you will implement and maintain operational policies and procedures under the guidance of senior management, as well as coordinate with cross-functional teams to resolve process issues, system challenges, or client-related issues. Key Responsibilities: - Supervise auditors across assigned shifts, ensuring full shift coverage during business hours. - Prepare and manage shift rosters, contingency planning for unexpected workload. - Conduct end-of-shift reviews and ensure smooth handover between teams. - Mentor and guide senior auditors, lead auditors, and new hires for business goals alignment. - Support hiring, training, and onboarding of new team members. - Capture daily operational data on audits, QA feedback, and turnaround times. - Conduct regular performance evaluations and provide constructive feedback to drive continuous improvement. - Foster a positive and engaging work culture that promotes collaboration, ownership, and high performance. - Review audits to ensure compliance with quality assurance and company standards. - Work with the team to address recurring non-compliance or error patterns and implement preventive measures. - Promote awareness of organizational policies on safety, security, and ethical behavior. - Maintain proper documentation of process updates, quality observations, and corrective measures. - Maintain strong relationships with internal and external stakeholders. - Participate in internal meetings and Account management team discussions to represent shift level operations and insights. - Handle escalations and ensure timely resolution of client or operational concerns. - Contribute to internal audits, reviews, and compliance assessments as required. Qualifications Required: - MBA with graduation in Healthcare, Operations Management with overall 7 plus years of experience. - 5+ years of experience in operations or quality management with at least 1 to 2 years in a supervisory or team lead capacity. - Proficient in MS Office. - Exposure to analytical dashboards and audit tools will be an advantage. - Strong analytical, coordination, and leadership skills. - Ability to multitask and perform under pressure in a fast-paced, global environment. (Note: The job type is Full-time, Permanent) Benefits: - Health insurance - Paid sick time - Paid time off - Provident Fund Work Location: In person,

As a [Job Title] at [Company Name], you will play a crucial role in ensuring business compliance and driving service excellence. Your responsibilities will include: - Identifying compliance issues and escalating them appropriately - Updating trackers, supporting audits, and maintaining tight control over dashboards - Communicating effectively with vendors and internal partners via emails and calls - Adhering to baseline values for all Service Level Agreements and contributing to continuous improvement initiatives - Reporting metrics, standardizing procedures for efficiency, and maintaining documentation in line with retention policies Additionally, as a [Job Title], you will focus on people management by: - Leading a large team of multi-skilled members - Providing mentorship, setting objectives, and conducting performance reviews - Fostering a high-performance team culture through cross-skilling initiatives and collaboration with other Team Leads Qualifications required for this role include: - Master's or bachelor's degree in commerce, business administration, accounting, finance, or related field - Minimum of 4 years of experience in leadership roles - Problem-solving capabilities - Experience with ERP SAP systems preferred - Strong interpersonal, communication, analytical, and time management skills - Proficiency in MS Office applications - Flexibility in working shifts If you are a motivated individual who thrives in a dynamic environment and is committed to delivering excellence in service, [Company Name] invites you to apply for this exciting opportunity. Join us and be part of a diverse and inclusive workplace where your contributions will make a difference. [Company Name] is an Equal Opportunity Employer dedicated to workplace diversity and inclusion.,

FUNCTIONAL RESPONSIBILTIES:   Supervises the functions of the department employees, facilities, operations and cost on a day - to - day Key Management: Includes Opening & Closing of Cash Management: Includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. Monitors and Controls, on an ongoing basis: Quality levels of product and Operating costs of Merchandising and Marketing all promotional activities /movies publicity in the Sanitation, cleanliness and hygiene of the entire cinema area under his / her Guest Satisfaction: Ensuring guest satisfaction by achieving high levels of Service Standards as per Inventory and Yield: Ensure that Yield (including batch test and wastages) of popcorn and calibration of Coke and Tea/Coffee Machine is managed as per Monitor and control daily Upkeep and Maintenance / Safety: Upkeep and Maintenance of property - (as per Housekeeping and Engineering Standards). Ensure that the unit must adhere to 100% Safety/security   Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. Check for staff grooming/ discipline. To introduce new ways and means to minimize transaction time at box office and at the popcorn. Oversees the services of cinema from box-office to popcorn and cleaning. To ensure highest standards and quality services at all times. Conducts under the guidance of the Cinema Manager, such functions as employee orientation, staff training, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity. Ensures that displays are up-dated at all times, and effectively co-ordinates with Programming & Marketing for compliances. Ensures compliance with all legal requirements in connection with Cinemas. Maintains minimum stock levels of all items and participates in inventories on weekly basis.  

In Indian oil and gas companies,An operations manager job description includes overseeing day-to-day operations, managing staff, and improving efficiency by optimizing processes, managing budgets, and ensuring compliance with company policies and regulations. Key responsibilities include developing strategies, monitoring performance metrics (KPIs), and collaborating with other departments to achieve business objectives. This role is crucial for ensuring an organization runs smoothly, cost-effectively, and profitably. Key responsibilities    Manage daily operations:    Oversee the organization's daily activities to ensure smooth and efficient functioning. Staff and team management:Supervise, hire, train, and mentor employees; set expectations, provide feedback, and manage staffing levels. Process optimization:Identify inefficiencies and implement strategies to improve operational systems, workflows, and productivity. Budget and financial management:Manage budgets, analyze financial data, control costs, and may negotiate contracts with vendors and suppliers. Performance monitoring:Track key performance indicators (KPIs) to ensure goals are met and prepare reports on operational performance. Quality control:Ensure high-quality standards are maintained in products or services and oversee quality assurance programs. Compliance:Ensure all operations comply with relevant laws, regulations, and safety standards. Strategic planning:Contribute to long-term strategic planning and formulate operational objectives to align with business goals.  operations managers hold various important roles focusing on efficiency, safety, and production. Key job titles within this function include:     Operations Manager: The general role overseeing daily activities, ensuring productivity, quality, and compliance across various departments.    Field Operations Manager/Supervisor: Specifically responsible for coordinating and supervising physical operations at onshore or offshore field sites, focusing on extraction, production, and maintenance.    Production Manager: Manages the extraction and processing of oil and gas from wells or plants, ensuring production targets are met efficiently.    Plant/Refinery Manager: Oversees all operations within a processing plant or refinery, including production lines, maintenance, and safety protocols.    Shift In-charge/Supervisor (Operations & Maintenance): Manages operations and maintenance activities during specific shifts, often in processing or power plants.    Logistics Manager: While a specific type of operations manager, this role is crucial for managing the supply chain, including procurement, transportation, and inventory of equipment and raw materials.    HSE (Health, Safety, and Environment) Manager/Superintendent: Ensures all operations comply with stringent health, safety, and environmental regulations, a critical aspect of the high-risk oil and gas industry.    Integrated Operations Center (IOC) Support Lead/Engineer: Manages teams and systems within operations centers, often utilizing technology and data analytics to optimize field operations and performance.    Assistant Manager - Operation & Maintenance: A mid-level position assisting in the management of O&M activities for specific assets or facilities, such as gas distribution networks or power plants. These roles require a blend of strong leadership, problem-solving, analytical thinking, and a deep understanding of industry-specific regulations and technologies. Career progression often moves from entry-level field roles or operations analyst positions to senior management roles like Director of Operations or Chief Operating Officer (COO). 

Yunic Hr Solutions Hiring For Banking Relationship Manager A bank relationship manager acts as a primary contact for clients, managing and growing their relationships with the bank by providing financial advice, identifying needs, and offering relevant products like loans, investments, and savings. Key responsibilities include building trust through personalized service, ensuring client satisfaction, and meeting sales goals by acquiring new clients and cross-selling to existing ones. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Branch Operations Manager A banking Branch Operations Manager oversees the daily operations of a bank branch, ensuring smooth functioning, staff management, and adherence to policies and regulations. Key duties include managing staff performance, achieving financial and sales targets, maintaining customer satisfaction, and handling administrative and compliance tasks. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes. Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the companys policies and procedures on supply chain management will be some of your main priorities when carrying out this role. Procurement Manager Responsibilities: Developing procurement strategies that are inventive and cost-effective. Sourcing and engaging reliable suppliers and vendors. Negotiating with suppliers and vendors to secure advantageous terms. Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility. Building and maintaining long-term relationships with vendors and suppliers. Approving purchase orders and organizing and confirming delivery of goods and services. Performing risk assessments on potential contracts and agreements. Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Yunic Hr Solutions Hiring For Banking Branch Credit Manager A Branch Credit Manager in banking is responsible for evaluating and approving loan applications, ensuring compliance with credit policies, and managing the branch's credit portfolio to minimize risk and maximize profitability. Key duties include performing credit risk analysis, assessing customer creditworthiness, managing the loan life cycle, and ensuring compliance with legal and regulatory standards. They must possess strong analytical, communication, and negotiation skills and work with other internal departments to ensure a high-quality loan portfolio. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

We are looking for a Kitchen Manager to supervise daily back of house restaurant operations. Kitchen Manager responsibilities include supervising the food prep and cooking, maintaining a fully-stocked kitchen inventory and complying with safety and cleanliness standards. To be successful in this role, you should be able to manage our kitchen staff and guide them to deliver quality food on time. Ultimately, you will ensure all plates are properly cooked and served and our customers have a pleasant dining experience. Responsibilities Manage kitchen staff and coordinate food orders Supervise food prep and cooking Check food plating and temperature Establish portion sizes Schedule kitchen staff shifts Price menu items in collaboration with the Restaurant Manager Order food supplies and kitchen equipment, as needed Train kitchen staff on prep work and food plating techniques Store food products in compliance with safety practices (e.g. in refrigerators) Keep weekly and monthly cost reports Maintain sanitation and safety standards in the kitchen area Requirements and skills Proven work experience as a Kitchen Manager, Restaurant Manager or Head Chef Hands-on experience with planning menus and ordering ingredients Knowledge of a wide range of recipes Familiarity with kitchen sanitation and safety regulations

We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires Address employee complaints or performance issues as needed Check in with employees regularly to determine satisfaction Schedule shifts Help management create the departments budget Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Oversee security of the facility

We are looking for a responsible Front office manager who will be in charge of our reception area acting as our company's face and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.  Front Office Manager responsibilities are: Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets Ensuring timely and accurate customer service Scheduling shifts and supervising front-office personnel including receptionists security guards and call center agents Training and supporting office staff Handling complaints and specific customers requests Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution Organizing office budget Managing records of office expenses and costs Overseeing the compliance with companys policies and security requirements

Yunic Hr Solutions Hiring For Banking Banking Operations Manager A banking operations manager oversees daily operations, ensuring efficiency and compliance with regulations and internal policies. Key responsibilities include managing staff, monitoring performance, overseeing financial reporting and reconciliation, and implementing process improvements to enhance customer service and mitigate risk. This role is vital for the smooth, secure, and profitable functioning of a bank or its branches. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

We are looking for a reliable and detail-oriented Warehouse Associate to support our warehouse operations and ensure accurate order fulfillment. The ideal candidate will be organized, efficient, and able to work in a fast-paced environment. If you have strong attention to detail and enjoy hands-on work, wed love to hear from you! Roles & ResponsibilitiesReceive, inspect, and process incoming shipments.Sort, organize, and store inventory in designated locations.Pick and pack orders accurately for shipment.Operate forklifts and other warehouse equipment (if certified).Maintain accurate inventory records using warehouse management systems.Conduct regular inventory counts and report discrepancies.Assist with loading and unloading delivery trucks.Ensure cleanliness and organization of the warehouse.Follow safety guidelines and maintain a safe work environment.Assist in other warehouse tasks as needed.

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, youll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as youll hire qualified and , set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Well expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations