125 System Center Jobs in Navi Mumbai

Role Overview: As a customer service representative, you will be responsible for assisting customers via chat or call regarding orders, deliveries, returns, and general inquiries. Your role will require you to maintain professionalism and empathy during interactions and accurately log and update issue details in internal systems. Additionally, you will need to adhere to performance metrics such as response time, quality, and customer satisfaction. Key Responsibilities: - Assist customers via chat or call regarding orders, deliveries, returns, and general inquiries. - Maintain professionalism and empathy during interactions. - Accurately log and update issue details in internal systems. - Adhere to performance metrics such as response time, quality, and customer satisfaction. Qualification Required: - Freshers and experienced candidates both can apply. - Excellent communication skills. - Basic computer knowledge and typing proficiency. (Note: Additional details of the company were not included in the provided job description),

Job Description: Customer Service Executive Location: Mumbai Salary: Up to 40,000 (In-hand) Shifts: Rotational Shifts Week Offs: Rotational Offs Transport: Pick-up and Drop Facility Available Qualification: HSC / Graduate Both Can Apply About the Role: We are looking for enthusiastic and customer-focused individuals for the role of Customer Service Executive. The ideal candidate should possess excellent communication skills and a customer-first mindset. You will be responsible for handling customer queries, providing accurate information, and ensuring a seamless service experience. Key Responsibilities: Handle inbound and/or outbound customer calls professionally. Assist customers with queries, complaints, and service-related issues. Provide accurate product/service information to customers. Log customer interactions and maintain updated records in the system. Ensure customer satisfaction by offering timely and effective resolutions. Follow company policies, processes, and quality standards. Coordinate with internal teams for issue resolution when needed. Skills & Requirements: Good verbal and written communication skills in English/Hindi/Marathi (as required). Basic computer proficiency and ability to navigate CRM tools. Problem-solving attitude with a customer-centric approach. Flexibility to work in rotational shifts and offs. Prior BPO/Customer Service experience is an advantage (not mandatory). Perks & Benefits: Attractive salary package (up to 40,000 in-hand). Pick-up and drop facility. Growth opportunities and skill development. Employee-friendly work culture.  Any Details - Call - 9137234426 WhatsApp Your Resume On This Number - 7045288819  HR Hussain 

Job Summary - We are looking for a detail-oriented and customer-focused International Email Support Executive to handle email-based queries from customers. The ideal candidate will possess strong written communication skills, the ability to understand customer issues, and deliver timely, accurate solutions. No calling or sales target. Night Shift. Non Voice Process - no calling pressure. Key Responsibilities -    Respond to customer queries and service requests via email and chats.  Understand, diagnose, and resolve customer issues accurately. Maintain a high level of professionalism and empathy in every interaction. Log all customer interactions and resolutions in the CRM system. Follow internal guidelines, processes, and compliance policies. Coordinate with internal teams when needed to resolve escalated or complex issues. Maintain daily productivity and quality targets. Ensure customer satisfaction by providing clear, concise, and timely responses. Required Skills -  Excellent written English communication skills. Good comprehension and problem-solving abilities. Basic computer knowledge (MS Office, typing 30+ WPM preferred). Ability to multitask and manage time efficiently. Strong attention to detail and accuracy. Willingness to work in international shifts (US/Night). Eligibility Criteria -  Education: 12th Pass and above.  Experience: Fresher or 02 years for Email/Non-Voice Customer Support roles. Experience in BPO/International processes is a plus. Must be open to shift timings and rotational week-offs. Night Shift - 9:00 PM - 6:00 AM or 7:00 PM - 4:00 AM  

DescriptionWe are seeking a Senior Customer Service representative to join our team in India. The ideal candidate will have a strong background in customer service, with the ability to manage inquiries and resolve issues effectively. This role requires excellent communication skills and a passion for delivering exceptional customer experiences.  ResponsibilitiesManage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner.Provide exceptional customer service by understanding customer needs and offering appropriate solutions.Document customer interactions and maintain accurate records in the CRM system.Collaborate with team members to improve customer service processes and enhance customer satisfaction.Identify trends in customer inquiries and provide feedback to management for continuous improvement.Train and mentor junior customer service representatives as needed. Skills and Qualifications1-6 years of experience in customer service or related field.Excellent communication skills in English (verbal and written).Strong problem-solving skills and the ability to think critically under pressure.Proficiency in using customer service software and CRM systems.Ability to work independently as well as part of a team.Strong organizational skills and attention to detail.Empathy and patience when dealing with customer concerns.

Job Title: Customer Service Executive International Voice Process Location: Malad / Thane Salary Range: 17,000 - 40,000 per month Work Mode: Work from Office Shift: Rotational US / UK & Australian Night Shifts Week Offs: Rotational 2 days off per week About the Role: We are hiring experienced Customer Service Executives for our International Voice Process. The ideal candidate will have prior experience in handling global customers, delivering excellent service, and ensuring first-contact resolution. Key Responsibilities: Handle inbound/outbound calls for international customers (US/UK/Australia). Resolve queries, provide accurate information, and ensure customer satisfaction. Maintain professionalism and empathy in all customer interactions. Update and manage customer records in the system. Meet performance targets related to quality, productivity, and customer satisfaction. Adhere to process guidelines, company policies, and compliance standards. Requirements: 6- 12 months of international voice process experience is mandatory. Freshers with excellent communication skills may apply. Excellent verbal communication skills in English. Strong problem-solving, active listening, and interpersonal skills. Flexibility to work in rotational US/UK/ Australian night shifts. Rotational 2 week offs. Immediate joiners preferred. Perks & Benefits: Salary up to 40K + performance-based incentives. Career growth and learning opportunities. Work in a dynamic and supportive environment. How to Apply: Send your CV to Call/WhatsApp: 73045 33683