product-specialist-jobs-in-ghaziabad, Ghaziabad

488 Product Specialist Jobs in Ghaziabad

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posted 1 week ago
experience2 to 3 Yrs
Salary3.0 - 4.0 LPA
location
Gurugram
skills
  • recruitment
  • non it recruitment
  • client relationship management
  • sourcing
Job Description
Please find the job Description below-   Position -  Recruitment Specialist & Client Servicing Spoc Location - Gurgaon    Kindly find below detailed JD for your reference :    About the job The  Recruitment Specialist & Client Servicing Spoc is a client-facing (HR and Recruiters) role, that works to engage and enable Shine.com database customers to maximize the full value of the platform.Throughout the post-sales lifecycle, the CS Spoc will monitor the relationships and customer health of the assigned clients and assist them with best practices and training sessions to promote product uptake.     Who is a  Client Servicing Spoc (Recruitment Services). The ideal candidate will have 1-5 years of experience in recruitment.  Strong verbal and written communication skills, as well as an analytical and process-oriented attitude, are required An energetic team player, self-starter, and multitasker who can quickly shift priorities and work comfortably across several departments (Product, Technical Specialists, Marketing, and Support teams within Shine.com) to increase consumer adoption Effectively interact with both internal and external senior management to better understand customer demands, enhance retention and growth, and disseminate learning.     What will be the Daily and Monthly Responsibilities To achieve a trusted advisory role for customers, this role requires the incumbent to own the overall relationship with assigned clients, which includes managing on-boarding, training, increasing adoption, ensuring retention, and high levels of customer satisfaction   Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Conduct online trainings for the recruitment team on diversified Shine.com products Engage with the client recruitment team to drive shine.com usage and amplify their ROI Maintain customer health and introduce new, valuable features as they become relevant on the customer journey Review the customer journey, identifying how its supported, taking a consultative approach in helping clients overcome issues and achieve goals Facilitate interaction and workflow with Internal teams to ensure deliverables are on time Collaborate, problem-solve, and/or strategize for upcoming client meetings. Analyse trends in C-Sat scores to identify areas of improvement Ensure the best resolution over the Call / Email / online meeting Adhere to prescribed compliance standards Responsible for cultivating the accounts and bringing in the renewals.
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posted 6 days ago

Software Developer API & CRM Specialist

Sharda Consultancy Services Hiring For Top mncs
experience1 to 6 Yrs
Salary2.0 - 5 LPA
location
Delhi
skills
  • database management
  • software developer
  • crm development
  • backend developer
  • api developer
  • restful apismobile api development
Job Description
Job Description We are seeking a skilled Software Developer with strong experience in backend technologies, API development, and CRM systems. The ideal candidate will be responsible for building, optimizing, and maintaining high-quality APIs and backend services to support mobile and web applications. Key Responsibilities Develop, test, and maintain backend services and APIs. Build and integrate mobile APIs for app functionality. Work on CRM development, including customization and feature enhancements. Collaborate with cross-functional teams to design and implement scalable solutions. Troubleshoot, debug, and upgrade existing systems. Ensure high performance, security, and reliability of backend services. Required Skills & Experience Proven experience in API development (RESTful preferred). Strong understanding of backend frameworks and database systems. Experience with mobile API integration. Hands-on experience in CRM development or customization. Ability to understand business requirements and translate them into technical solutions. Strong problem-solving and debugging skills. if intrested kinndly share your cv on below Details: Email:suprajahr87@gmail.com contact nuumber or watsapp:9392635516  
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posted 6 days ago

Specialist Technical delivery

PeopleStrong Technologies Pvt Ltd
experience1 to 2 Yrs
Salary50,000 - 2.0 LPA
WorkRemote
location
Gurugram
skills
  • sql
  • l2
  • application support
Job Description
ExperienceMinimum of 1+ years of experience in a global or indigenous (Indian) software product development organization. Production TroubleshootingHands-on experience in troubleshooting production issues for multi-tenant, highly scalable, polyglot-persistent web-based applications. SQL & Data Handling (Must)Strong SQL skills with the ability to work effectively with large and occasionally unstructured datasets to extract and interpret valuable insights. Software Development Lifecycle (Preferable)Prior experience in the complete software development lifecycle, including design, development, and release of software products to market. Organizational SkillsHighly organized, detail-oriented, and capable of multitasking in a fast-paced, entrepreneurial environment. Communication Skills (Must)Excellent oral and written communication skills, with the ability to engage, persuade, and articulate technical issues and tested solutions to a diverse range of stakeholders. Customer Orientation (Must)Strong customer service mindset with the ability to build and maintain effective relationships across business departments.  
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posted 1 day ago

Education Loan Sales Specialist

AASAANJOBS PRIVATE LIMITED Hiring For AASAANJOBS PRIVATE LIMITED
experience1 to 5 Yrs
Salary1.0 - 3.0 LPA
WorkContractual
location
Gurugram
skills
  • business loan
  • personal loans
  • education loan
Job Description
We are Hiring: Education Loan Specialist Are you passionate about helping students achieve their academic dreams Join our team as an Education Loan Specialist and support families through one of the most important financial decisions of their lives. Position Details Position: Education Loan Specialist Location: Sector 39, Gurgaon Employment Type: Full-time Experience Required: Minimum 6 months to 3 years (preferred) Qualification: Graduation (Bachelors Degree) Salary: Up to 25,000 NTH + PF & Medical (Based on interview) Interview Mode: Virtual Key Responsibilities Counsel students and parents on suitable education loan options Assist in loan applications and documentation Coordinate with banks and financial institutions Stay informed on government and private loan schemes Provide end-to-end assistance until loan disbursement Requirements Bachelors degree in Finance, Business, or a related field Strong understanding of education loan products Excellent communication and interpersonal skills Self-motivated with the ability to manage multiple cases independently Prior experience in financial services or education is a plus Preferred Background Banking Sales Education Loan Sales Personal Loan Sales Business Loan Sales  Key Skills Education Loan Specialist Technical & Functional Skills Knowledge of education loan products (secured & unsecured) Understanding of loan application & approval processes Familiarity with bank documentation and compliance Proficiency in handling financial calculations and eligibility assessments Experience with CRM or loan management software Awareness of government schemes (e.g., Vidya Lakshmi, CSIS, etc.) Ability to assess creditworthiness and financial background Communication & Interpersonal Skills Strong verbal and written communication Ability to explain complex loan terms to clients in simple language Client handling and relationship management Conflict resolution and objection handling Confidence in negotiating with banks and institutions Analytical & Organizational Skills Attention to detail in reviewing documents Time management and ability to multitask Follow-up and coordination with banks/students Problem-solving and decision-making skills Sales & Target-Oriented Skills (if the role is sales-based) Lead conversion and follow-ups Cross-selling of financial products Understanding customer needs and suggesting suitable products Target-driven mindset   Why Join Us Contribute to the educational journey of aspiring students Be part of a supportive, mission-driven team Attractive compensation & performance-based incentives Great opportunities for career advancement and learning How to Apply Send your resume to: Deepti.lodhi@aasaanjobs.com Contact: Deepti 8591302109
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posted 1 week ago

Operations Specialist (BVG specialist)

Orbitouch Outsourcing Private Limited
experience1 to 5 Yrs
Salary1.0 - 3.0 LPA
location
Delhi
skills
  • document review
  • employee screening
  • document verification
  • background verification
  • address verification
  • document management
  • employment verifications
  • verification validation
Job Description
 Urgent Hiring For Operation Executive (BVG specialist)||Location:- Tilak Nagar, New DelhiProfile:- Operation Executive (BVG specialist) Company Name: Orbitouch Outsourcing Pvt. Ltd. Experience- 1- 5 yrs (only BVG company experience will be considered) Company Location:- Tilak Nagar, New Delhi (just walk from the metro station Tilak Nagar) CTC:- upto 3 lpa negotiable working days:- Monday to Saturday (Sunday weekly off) Shift timing: 10 am to 6:30 pm. (Work from the office only) our websites-                               www.orbiTouch-hr.com                              www.orbitVerify.com                           We're looking to hire Operations Specialists in Employee background Verification and Background Checks, for OrbitVerify the product of Orbitouch HR. Responsibilities:- Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.)- Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit- Review and validate submitted documents such as offer letters, relieving letters, and payslips- Update verification outcomes on internal systems/tools accurately and promptly- Escalate discrepancies, red flags, or unresponsive verifications as per SOPs- Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks- Support audit requirements and contribute to process improvement initiativesexperience:1-5 years of experience in employment background verificationStrong communication and organizational skillsAbility to work independently and as part of a dynamic teamHigh attention to detail and a problem-solving mindset Maintain the highest standards of quality and compliance. We only need experience in a background check company and have experience handling various verification operations.   Fill in your details . (Mandatory)Name:-Contact no:-Email Id:-Qualification:-Current location:-Current organization name:-Industry:-Experience:-CTC:-Expected CTC:-Offer in Hand:-Notice Period :-Negotiable Notice Period :-Willing to Relocate:-Are you available for the final round F2F:-Kindly attach your updated resume.       Thanks & Regards Rani Gupta   Recruitment ManagerMob-9211711380 Email ID:- rani@orbitouch-hr.com
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posted 2 months ago

Sales Specialist

Aviyana Ventures Pvt. Ltd.
experience1 to 6 Yrs
Salary3.5 - 6 LPA
location
Delhi, Mumbai City
skills
  • development
  • management
  • client
  • presentation
  • communication
  • business
  • relationship
  • sales
  • skills
Job Description
Job Title: Sales Specialist Company: QualityNZ Location: Mumbai & Delhi CTC: 40,000 55,000 per month Experience: Fresher and Experienced candidates can apply Website: Company Overview: Aotearoa New Zealands beautiful landscape is renowned for its fertile soil, lush green pastures, and cool clear waters, producing outstanding, delicious, and nutritious food and beverages from a place you can trust. At QualityNZ, we are deeply connected to the whenua (land) and moana (sea), understanding that when nature thrives, we all thrive. Guided by Manaakitanga the spirit of kindness, respect, and care we ensure our products and services embody these values. Our teams in Aotearoa New Zealand and India work hand-in-hand to deliver premium-quality lamb, mutton, and other New Zealand products to our valued customers. Position Overview: We are seeking passionate and dynamic Sales Specialists to join our growing team in Mumbai and Delhi. The ideal candidate will drive sales growth, build strong customer relationships, and promote our premium range of New Zealand food products across the HoReCa, Retail, and E-commerce sectors. Key Responsibilities: Identify and develop new business opportunities across target markets (HoReCa, Retail, and E-commerce). Build and maintain strong relationships with clients, distributors, and partners. Achieve sales targets and ensure market expansion. Conduct market research to identify trends, competitor activity, and customer needs. Work closely with the operations and logistics teams to ensure seamless product delivery. Represent QualityNZ at trade shows, food fairs, and client meetings. Provide accurate sales forecasts and regular performance reports. Requirements: Bachelors degree in Business, Marketing, or any related field. Freshers with strong communication and passion for food sales are welcome to apply. Prior sales experience in FMCG, Food & Beverage, or Hospitality sectors will be an advantage. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a collaborative team. Willingness to travel locally as required.
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posted 1 week ago

Specialist employee experience

PeopleStrong Technologies Pvt Ltd
experience1 to 3 Yrs
Salary2.0 - 2.5 LPA
location
Delhi, Gurugram
skills
  • ticketing
  • helpdesk
  • queries
Job Description
The role is evidently focused towards resolving customer complaints & queries.  Handling complaints and providing appropriate solutions and alternatives in a timely fashion. Understand and manage personal performance (includes Productivity, Quality, On time login, SLA for Complaints, Dashboards) on daily basis. Demonstrate a thorough understanding of clients products and services. Leadership and mentoring ability  
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posted 2 months ago
experience14 to 18 Yrs
location
Noida, Uttar Pradesh
skills
  • Presales
  • Consulting
  • Enterprise SaaS platform
  • Print workflows
  • Enterprise Cloud Print Service deployment
  • Intelligent document processing
  • Prepress workflows
  • Customer Points of View POV
  • Value proposition decks
  • Software demonstration
  • Valueselling
  • Customerfacing skills
Job Description
As a Print industry eco-system solution and product specialist in Adobe's print business development team, your main responsibilities will include: - Identifying customers" needs and business objectives through a detailed discovery of their current business processes and print workflow services. - Actively driving and leading the technology evaluation part of the sales lifecycle, working in conjunction with the sales team as the key technical advocate for Adobe's Print Services SDK & application. - Collaborating closely with internal collaborators across a matrixed internal organization including Product management, Engineering, Sales, Marketing, and Customer Success. - Articulating technology and product positioning to both business and technical users, creatively handling objections using documentation, presentations, and demonstrations. - Establishing and maintaining strong customer relationships throughout the sales cycle. - Providing a strong defence against competing products, services, and handling questions fielded by the competition in a sales opportunity. - Responding to functional and technical elements of RFIs/RFPs. To succeed in this role, you must have: - Presales or consulting experience for an enterprise SaaS platform-based organization with well-defined print workflows. - A minimum of 14 years of experience in a similar role. - Hands-on experience with Enterprise Cloud Print Service deployment, Enterprise digital & print workflows, intelligent document processing, Pre-press workflows, etc. - Expertise in building and presenting Customer Points of View (POV) and value proposition decks. - Ability to identify critical business issues customers face and provide solutions. - Strong software demonstration and value-selling experience. - Excellent customer-facing skills with experience addressing and achieving agreement from senior executives. - Must be a self-starter and comfortable working in a fast-paced, innovative environment with high levels of collaboration and teamwork. - Bachelor's degree or equivalent experience in computer science or a related technical field, master's or equivalent experience in business studies. Please note that Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate the website or complete the application process, you can email accommodations@adobe.com or call (408) 536-3015.,
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posted 2 months ago
experience10 to 14 Yrs
location
Delhi
skills
  • Direct Sales
  • Business Development
  • Executive Presentation Skills
  • PartnershipAlliances
  • Business
  • Financial Acumen
  • Cloud Ecosystem Knowledge
Job Description
Role Overview: As the leader for the India Data Cloud Product team at Snowflake, you will be responsible for driving the expansion of the ecosystem of data, application, and ISV partners, thereby shaping the future of Snowflake across India. The innovative architecture of Snowflake allows secure sharing of data and applications with customers through the AI Data Cloud, providing growth opportunities for partners. Key Responsibilities: - Create and execute plans to acquire new data & application partners - Engage with the global Data Cloud Product team to align on strategic partner execution plans - Deliver strategic guidelines to partners for deployment on Snowflake - Work directly with global partners in the market to drive their success on Snowflake - Support and deliver training and onboarding of new partners - Collaborate cross-functionally with Sales, Marketing, Operations, and Product teams Qualifications Required: - 10+ years of industry experience in direct sales, partnership/alliances, or business development - Background in a two-sided marketplace or at a data vendor/ISV - Strong verbal and executive presentation skills - Business and financial acumen - Initiative and self-starting attitude - Foundational knowledge of the cloud ecosystem - Ability to measure and report on business success - Experience working in a matrix environment - A Bachelor's Degree (MBA preferred) If you are a Business Development specialist with expertise in the data and ISV space, this is an opportunity to have a significant impact on Snowflake's growth in the region. Snowflake is seeking individuals who share the company's values, passion for groundbreaking technology, and commitment to creating a lasting future for themselves and Snowflake. If you are someone who challenges ordinary thinking, values innovation, and wants to contribute to the future of Snowflake, we would like to hear from you.,
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posted 2 months ago

New Product Development Specialist

Beauty Gang India Pvt. Ltd.
experience3 to 7 Yrs
location
Delhi
skills
  • Analytical Skills
  • Product Development
  • Project Management
  • Communication Skills
  • Research
  • Development RD
Job Description
As a New Product Development Specialist at Beauty Gang India Pvt. Ltd., based in Delhi, India, you will oversee the entire lifecycle of new product development. This will involve concept creation, market and product research, collaboration with cross-functional teams, managing project timelines, and ensuring products meet quality and regulatory standards. Your role will also require effective communication with stakeholders to align development objectives with market needs. Key Responsibilities: - Conduct market and product research to identify opportunities and trends - Collaborate with cross-functional teams to drive new product development projects - Manage project timelines and ensure timely delivery of new products - Ensure that products meet quality and regulatory standards - Communicate effectively with stakeholders to align development objectives with market needs Qualifications Required: - Strong analytical skills for evaluating data and market trends - Experience in Research and Development (R&D) and Product Development - Excellent Project Management skills - Effective Communication skills for collaborating with teams and stakeholders - Ability to work on-site in Delhi, India - Proactive and innovative mindset - Previous experience in the beauty or personal care industry is a plus - Bachelors degree in Business, Chemistry, Engineering, or a related field,
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posted 2 months ago
experience1 to 5 Yrs
location
Delhi
skills
  • Exceptional written
  • verbal communication skills in English
  • Experience in managing clients
  • relationshipbuilding
  • knowledge management
  • Familiarity with client service management apps
  • productivity tools
Job Description
As a Product Support Specialist at Cialfo, you will play a crucial role in providing daily support and service to the global clientele base. Your primary responsibility will be to develop a deep understanding of the Cialfo software and effectively resolve technical issues for clients. **Key Responsibilities:** - Develop deep knowledge of the Cialfo software and its products. - Understand default logics and behaviors to accurately discern between bugs and areas of improvements. - Participate in user testing sessions to evaluate new features for clients. - Engage with clients to resolve technical issues promptly. - Guide clients through queries and provide personalized solutions. - Contribute to the Help Center by crafting well-written articles. - Conduct data uploading processes with utmost accuracy. - Collaborate with internal teams to prioritize support cases and share knowledge. - Work with the Engineering team to diagnose and resolve issues and bugs. - Support the Client Experience Team by identifying opportunities for solutions development and maintaining an internal knowledge base. **Qualifications:** - A Bachelor's degree in the relevant field. **Experience:** - 1+ years of experience in technical support, customer success, or account management. **Skills:** - Exceptional written and verbal communication skills in English. - Experience in managing clients, relationship-building, and knowledge management. - Familiarity with client service management apps and productivity tools. **Qualities:** - Client-obsessed and focused on enhancing the client experience. - Solutions-oriented with a continuous improvement mindset. - Display diplomacy, tact, and poise under pressure. - Skilled in building rapport and managing expectations. - Self-starter with a blend of collaborative and independent work capabilities. - Value diversity and teamwork. Global experience is a plus. Good to have: - SaaS education technology experience is preferred.,
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posted 2 months ago
experience8 to 12 Yrs
location
Noida, Uttar Pradesh
skills
  • Anaplan
  • Salesforce
  • Business Analysis
  • Stakeholder Management
  • CRM Integration
  • Sales Performance Management SPM
  • HR Systems Integration
Job Description
As a Sales Performance Management (SPM) Specialist/Product Owner with 8-14 years of experience, your role at this company involves leading the design and delivery of SPM solutions. You will collaborate with Sales Ops, HR, and Finance to optimize quota planning, territory design, and incentive compensation strategies. Your hands-on expertise in Anaplan or equivalent SPM tools is preferred. **Key Responsibilities:** - Lead SPM design across quota, territory, and incentive models - Collaborate with stakeholders to gather requirements and translate them into functional solutions - Drive tool configuration and implementation using Anaplan, Salesforce, or similar tools - Maintain and groom product backlog; define clear user stories and acceptance criteria - Ensure solutions are scalable, auditable, and aligned with business objectives - Present demos and recommendations to stakeholders; support adoption and change management **Must-Have Skills:** - 8-14 years of experience in Sales Performance Management (SPM) - Strong background in quota setting, territory alignment, and compensation design - Experience with SPM tools such as Anaplan, Xactly, Varicent, Salesforce, HubSpot, Clari, Gong, ZoomInfo, 6sense, Gainsight, Demandbase - Strong business analysis and stakeholder management skills - Experience integrating with CRM and HR systems like Salesforce and Workday **Nice to Have:** - Product Owner or Business Analyst experience in Agile delivery - Exposure to SaaS-based environments - Understanding of compliance requirements in incentive programs In addition to the role-specific requirements, GlobalLogic offers a culture of caring where people come first, continuous learning and development opportunities, interesting and impactful work, balance and flexibility in work arrangements, and a high-trust organization known for integrity and ethics. About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a digital engineering partner to leading companies worldwide. Since 2000, they have been driving the digital revolution by creating innovative digital products and experiences. Joining GlobalLogic means being part of a team that collaborates with clients to transform businesses and redefine industries through intelligent products, platforms, and services.,
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posted 3 days ago

Lead Generation Specialist

Navigant Digital Private Limited
Navigant Digital Private Limited
experience1 to 3 Yrs
Salary2.0 - 3.5 LPA
location
Delhi
skills
  • b2b sales
  • cold calling
  • sales
Job Description
Strategic Business Development Client Relationship Management Product Demonstrations & Consultation Sales Funnel & Pipeline Management Product Management Support CRM Platforms Lead Generation and Conversion MS Office Suite (Excel, PowerPoint, Word) Team Collaboration & Training
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posted 2 weeks ago

Hiring Specialist

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience11 to 19 Yrs
location
Noida, Qatar+16

Qatar, Dakshin Bastar Dantewada, Muzaffarpur, Kuwait, Bangalore, Chennai, United Arab Emirates, Machilipatnam, Hyderabad, Malaysia, Kolkata, Bongaigaon, Mumbai City, Jordan, Ghana, Egypt, Indonesia

skills
  • problem
  • budgeting
  • leadership
  • communication
  • management
  • time
  • organizational
  • solving
  • skills
Job Description
We are looking for a Hiring Specialist to source, attract, evaluate and recruit qualified candidates for various positions and seniority levels. Hiring Specialist responsibilities include developing short-term and long-term hiring plans, advertising our open positions and sourcing candidates both online and offline (for example during career days.) To be successful in this role, you should have full-cycle recruiting experience and excellent communication skills. Ultimately, you will ensure we offer a positive candidate experience and meet our hiring needs. Responsibilities Oversee all hiring stages from sourcing to onboarding Advertise open roles on various channels including job boards, professional social networks and our careers page Coordinate our internal hiring process Screen resumes and application forms based on essential criteria Interview candidates via phone, video and in-person Track key recruiting metrics like time-to-hire and source of hire Reach out to potential candidates and build relationships for future job opportunities (for example via LinkedIn or email) Send job offer letters and negotiate terms Process employment forms Liaise with hiring managers to forecast staffing needs Host or participate in job fairs Promote our company as a great place to work
posted 4 weeks ago

Quality Assurance Specialist

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience12 to 19 Yrs
location
Delhi, Noida+18

Noida, Singapore, Oman, Dibrugarh, Saudi Arabia, Kuwait, Muzaffarpur, Chennai, Philippines, Nepal, Hyderabad, Kolkata, Pune, Mumbai City, Bhavnagar, Jordan, Ghana, Kenya, Indonesia

skills
  • budgeting
  • leadership
  • problem
  • management
  • communication
  • time
  • solving
  • organizational
  • skills
Job Description
We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services.  Ultimately, you will work with a team to ensure our final products meet our organizations standards across the board. Responsibilities Ensure that standards and safety regulations are observed Address and discuss issues and proposed solutions with superiors Document quality assurance activities and create audit reports Make recommendations for improvement Create training materials and operating manuals Requirements and skills Proven work experience as a Quality Assurance Specialist or similar role Working knowledge of tools, methods and concepts of quality assurance Solid knowledge of relevant regulatory standards Good communication skills, both verbal and written Excellent data collection and analysis skills
posted 2 weeks ago

Product Onboarding Specialist

Quick Dry Cleaning Software
experience2 to 6 Yrs
location
Noida
skills
  • Onboarding
  • Training
  • Product Adoption
  • Retention
  • Customer Support
  • Usage Analysis
  • Resource Management
  • Feedback
  • Communication
  • Product Knowledge
  • Customer Success
  • Customer Onboarding
  • Customer Persona
  • Product Features
Job Description
Role Overview: As a part of the customer success team, your goal is to provide an exceptional customer onboarding experience. You will be responsible for guiding customers through step-by-step tutorials, offering unlimited guidance, and support to ensure they become champion users, driving product adoption and retention. Key Responsibilities: - Take handover from sales by understanding customers' persona, their pain points, and expectations. - Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process. This includes defining milestones, training schedules, onboarding goals, and communicating effectively with customers. - Guide users on product features and train them to use it effectively. - Ensure the customer achieves early value and feels satisfied with the product. - Evaluate customers' usage patterns and identify additional ways they can leverage platform features successfully. - Build and maintain resources required for onboarding such as walkthroughs, setup guides, help tutorials, emails, and video tutorials. - Rigorously measure onboarding time and continuously improve the process. - Provide feedback to Marketing, Sales, Support, Success, and Engineering teams for product improvement. - Handover to Success and Support team after successful onboarding completion. - Maintain regular communications with clients about new feature developments and product enhancements. - Consistently gain product knowledge and work towards improving internal processes by identifying bottlenecks. Qualifications Required: - Prior experience in customer success, onboarding, or a related field. - Strong communication and interpersonal skills. - Ability to understand customer needs and translate them into actionable steps. - Detail-oriented with the ability to multitask and prioritize effectively. - Proficiency in evaluating usage patterns and guiding customers towards success. - Familiarity with creating resources such as walkthroughs, guides, and tutorials. - Proven track record of improving processes and providing valuable feedback for product enhancements. (Note: No additional details of the company were provided in the job description.) Role Overview: As a part of the customer success team, your goal is to provide an exceptional customer onboarding experience. You will be responsible for guiding customers through step-by-step tutorials, offering unlimited guidance, and support to ensure they become champion users, driving product adoption and retention. Key Responsibilities: - Take handover from sales by understanding customers' persona, their pain points, and expectations. - Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process. This includes defining milestones, training schedules, onboarding goals, and communicating effectively with customers. - Guide users on product features and train them to use it effectively. - Ensure the customer achieves early value and feels satisfied with the product. - Evaluate customers' usage patterns and identify additional ways they can leverage platform features successfully. - Build and maintain resources required for onboarding such as walkthroughs, setup guides, help tutorials, emails, and video tutorials. - Rigorously measure onboarding time and continuously improve the process. - Provide feedback to Marketing, Sales, Support, Success, and Engineering teams for product improvement. - Handover to Success and Support team after successful onboarding completion. - Maintain regular communications with clients about new feature developments and product enhancements. - Consistently gain product knowledge and work towards improving internal processes by identifying bottlenecks. Qualifications Required: - Prior experience in customer success, onboarding, or a related field. - Strong communication and interpersonal skills. - Ability to understand customer needs and translate them into actionable steps. - Detail-oriented with the ability to multitask and prioritize effectively. - Proficiency in evaluating usage patterns and guiding customers towards success. - Familiarity with creating resources such as walkthroughs, guides, and tutorials. - Proven track record of improving processes and providing valuable feedback for product enhancements. (Note: No additional details of the company were provided in the job description.)
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posted 2 months ago
experience5 to 9 Yrs
location
Delhi
skills
  • Analytical Chemistry
  • Sample Preparation
  • Technical Support
  • LCMSMS Techniques
  • Product Specialist
  • Market Insights
Job Description
As an Analytical Product Specialist at Biotage, your role involves providing technical expertise and support to customers and internal teams in India and the APAC region. Leveraging your in-depth knowledge of Biotage analytical product lines, you will ensure customer satisfaction, drive product adoption, and contribute to business growth. Your key responsibilities will include: - Providing pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. - Establishing strong relationships with key customers by offering customized solutions, conducting product demos, seminars, and workshops, and supporting sales efforts during customer interactions. - Collaborating with the sales team to effectively position products, differentiate them from competitors, contribute to regional sales strategies, identify new business opportunities, and offer valuable market insights. - Keeping track of industry trends and competitor products, collecting customer feedback to drive product enhancements, and research and development activities. To qualify for this role, you should have: - A Master's or PhD in Analytical Chemistry, preferably a PhD. - A strong understanding of sample preparation and LC-MS/MS techniques. - A minimum of 5 years of experience in analytical workflows, technical support, or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Your success in this position will depend on your: - Strong technical problem-solving skills. - Excellent communication and presentation abilities. - Willingness to travel frequently within India and occasionally across the APAC region. Fluency in English is essential, while proficiency in regional languages would be advantageous. This role offers an exciting opportunity to contribute to the growth and success of Biotage's analytical product lines, engage with customers, support sales, and drive innovation in the field of analytical chemistry.,
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posted 2 months ago
experience3 to 7 Yrs
location
Delhi
skills
  • Product Development
  • Yield Management
  • Market Analysis
  • SWOT Analysis
  • Content Management
  • Marketing
  • Quality Assurance
  • Product Training
  • Content Management
  • Communication Skills
  • Time Management
  • Customer Focus
  • Pressure Handling
  • Travel Sales
  • Travel Marketing
  • Product Marketing
  • Sales Performance Measurement
  • Data Entry Management
  • Sales Monitoring
  • Destination Knowledge Thailand Singapore
  • Online Booking Systems
  • MS Office Proficiency
Job Description
As a Product Executive, your primary role is to achieve Key Performance Indicators (KPI) and tasks related to Product Development. This includes managing Profit & Loss (P&L), scaling up, contracting for assigned destinations, sales performance measurement, and yield management. You will be responsible for creating new products and overseeing the full product lifecycle of assigned portfolios from planning to guest experience. Key Responsibilities: - Liaise with the Contracting Head of respective destinations for new product contracting based on market requirements. - Provide feedback, SWOT Analysis, and competitiveness assessment of existing products. - Analyze and benchmark market trends and products through SWOT Analysis. - Proactively plan, create, and manage TravelBullz Packages and Products throughout the product lifecycle while aligning with business timelines. - Manage B2B and website content. - Assist in brochure development and pricing. - Ensure Product and Rates are loaded into the system with QA completed prior to release, either by yourself or through assigned Data Entry teams. - Prepare Tariff Sheets and Product Sales Kits. - Monitor sales against budgets using available data sources and reports. - Collaborate with sales teams to drive product sales through various channels such as Key Accounts, Call Centre, XML agents, and B2B Online agents. In terms of Marketing: - Coordinate with the Marketing team for product promotion. Quality Assurance & Training: - Check the operational viability of new products/packages and obtain buy-in from Contracting Heads, Service Delivery & Sales Teams, Local Suppliers, ensuring SLAs are implemented. - Ensure QA and update content on Phoenix for respective destinations. - Collaborate with Trainers/Tourism Boards for comprehensive training to promote desired products. - Conduct internal and external product/system trainings before new product launches. Qualifications Required: - Knowledge of Southeast Asia Destinations & Products, especially Thailand & Singapore. - Experience with Online Booking systems and content management. - Bachelor's or Master's degree in Hospitality, Tourism, or related field (preferred but not mandatory). - Good verbal and written communication skills in English. - Advanced proficiency in MS Office, email, and reservation platforms. - Ability to multitask and manage time efficiently. - Positive attitude, willingness to learn, customer-focused with strong attention to detail. MUST: - Background in Travel industry. - Knowledge in Travel Sales, Marketing, and Packages. - Ability to handle pressure. - Proficiency in Product Development & Marketing.,
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posted 2 months ago
experience5 to 9 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • Chemistry
  • Chemical Engineering
  • Biotechnology
  • Technical Sales
  • Communication
  • Interpersonal Skills
  • Microsoft Office
  • Lab Automation
  • RD processes
  • CRM Software
Job Description
As a Technical Sales Specialist / Product Specialist for Laboratory Automation & Solutions at Inkarp Instruments Pvt. Ltd., you will play a crucial role in driving sales and business development for Chemspeed Technologies" automated laboratory systems. Your responsibilities will include identifying new opportunities, nurturing customer relationships, and meeting sales targets in Hyderabad and neighboring regions. Key Responsibilities: - Identify and generate leads for Chemspeed products such as CRYSTAL, FLEX, SWING/SWING XL, and FLEXSHUTTLE. - Engage with key customer segments including academic institutions, research laboratories, pharmaceutical companies, and industrial R&D units. - Develop and execute sales strategies to drive product adoption and achieve revenue goals. - Build long-term relationships with key stakeholders like scientists, lab managers, and procurement teams. - Deliver technical product demonstrations and presentations to showcase the value of laboratory automation. - Provide pre-sales and post-sales support to address customer inquiries and ensure customer satisfaction. - Analyze market trends, customer needs, and competitor activities to stay competitive. - Collaborate with the marketing team for product promotions and events. - Coordinate with technical support and application scientists for smooth product implementation. Qualifications & Skills: - Bachelors degree in Chemistry, Chemical Engineering, Biotechnology, or related fields (Masters degree preferred). - Knowledge of laboratory workflows, R&D processes, and lab automation technologies. - 5+ years of experience in technical sales, laboratory automation, or related fields. - Strong understanding of laboratory equipment and processes. - Excellent communication and interpersonal skills. - Ability to explain technical concepts to non-technical audiences. - Self-starter with a result-driven approach and strong organizational skills. - Proficiency in Microsoft Office tools and CRM software. - Willingness to travel extensively within the assigned region for client visits and industry networking. If you are interested in this exciting opportunity, please send your updated profile to recruit@inkarp.co.in with the subject line "Technical Sales Specialist / Product Specialist - Laboratory Automation & Solutions.",
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posted 2 months ago
experience2 to 6 Yrs
location
Faridabad, Haryana
skills
  • medical sales
  • product knowledge
  • communication skills
  • interpersonal skills
  • negotiation skills
  • nephrology products
  • sales quotas
  • registered nurse
Job Description
Role Overview: As a Product Specialist, your primary role will involve providing support for nephrology products and treatments. You will be responsible for demonstrating proven experience as a medical sales representative/Product Specialist in nephrology products/treatments. Additionally, you will need to show a track record of successfully meeting sales quotas, preferably over the phone. Your ability to learn about products and services and effectively describe/explain them to pharmacists will be crucial. Possessing excellent communication and interpersonal skills is a key requirement for this role. Demonstrating outstanding negotiation skills with the ability to resolve issues and address complaints will be essential. While not mandatory, being a registered nurse is highly desirable for this position. Qualification Required: - Proven experience as a medical sales representative/Product Specialist in nephrology products/treatments - Track record of successfully meeting sales quotas, preferably over the phone - Excellent communication and interpersonal skills - Outstanding negotiation skills with the ability to resolve issues and address complaints - Desirable: Registered nurse qualification Please note that the work location is in person.,
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