retail store operations jobs in pune, Pune

51 Retail Store Operations Jobs in Pune

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posted 2 months ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • HR Strategy
  • Employee Engagement
  • Talent Management
  • Workforce Planning
  • Talent Acquisition
  • Employee Relations
  • Performance Management
  • HR Compliance
  • Policy Implementation
  • Reporting Analytics
Job Description
As a Retail HR Business Partner (HRBP), you play a critical role in aligning the human resources strategy with the retail operations" overall business objectives. Acting as a strategic partner and trusted advisor, you collaborate with retail leaders to cultivate a high-performance culture, enhance employee engagement, manage talent effectively, and drive retention. Your role also focuses on workforce planning and talent acquisition, ensuring compliance with labor laws and company policies, while providing hands-on support for retail operations across multiple locations. Extensive travel within and outside the city is required to support store needs, particularly for store expansions and business growth. **Key Responsibilities** - **Strategic HR Partnership** - Collaborate with store managers and leaders to develop and implement HR strategies that align with business goals. - Translate business objectives into HR initiatives, emphasizing employee engagement, talent management, and organizational growth. - Drive the successful execution of company-wide HR programs within retail operations. - **Talent Acquisition & Workforce Planning** - Solely manage recruitment efforts, ensuring end-to-end hiring for retail positions. - Take charge of hiring for new store openings, including planning and executing manpower needs. - Develop and execute workforce plans, ensuring stores are adequately staffed to meet business demands. - Focus on hiring optometrists, as they are critical for the optical retail chain's success. - **Employee Relations** - Serve as the primary contact for employee relations, addressing grievances, resolving conflicts, and fostering a positive work environment. - Guide managers on performance management, disciplinary actions, and conflict resolution. - Promote inclusivity and respect across the retail workforce. - **Learning & Development** - Identify training needs and implement development programs to enhance employee and leadership performance. - Monitor the effectiveness of training initiatives and recommend improvements to meet evolving business needs. - **Performance Management** - Support the implementation of performance appraisal systems and provide coaching to managers. - Assist in developing career paths and succession plans for high-potential employees. - Ensure alignment between individual performance goals and organizational objectives. - **HR Compliance & Policy Implementation** - Ensure adherence to state and local labor laws within retail operations. - Educate employees and managers on company policies, ensuring consistency in implementation. - Act as a resource for store managers to navigate HR policies and procedures effectively. - **Reporting & Analytics** - Analyze HR metrics (e.g., turnover, engagement) to provide insights to retail leaders. - Use data-driven recommendations to improve HR practices and address workforce challenges.,
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posted 1 month ago
experience2 to 6 Yrs
location
Pune, Maharashtra
skills
  • Merchandise Planning
  • Retail
  • Sales
  • Supply Chain
  • Marketing
  • Visual Merchandising
Job Description
As an Assistant Manager- Merchandise Planner at Palmonas, you will play a crucial role in creating buy plans to meet sales targets and assisting in Merchandise Assortment planning for all stores. Your responsibilities will include designing and maintaining store planograms based on space and sales performance, end-to-end allocation and replenishment for assigned regions, partners, and categories, and formulating seasonal stock-to-sales plans while tracking seasonal retail KPIs such as DOC, Sales-to-Stocks ratio, Sell Through, Freshness, Biz Mix, and Store Fill Rate. You will also be involved in merchandise plan reporting, target achievement analysis, launch planning, and managing pullback & RTV based on planning dispatch. Additionally, you will collaborate with key stakeholders such as WH & supply chain, sales & ops, Marketing & VM as and when required. Travel may be required based on business needs. Qualifications Required: - NIFT/PEARL/MBA qualification - Minimum 2 years of experience in Merchandise planning - Ability to multitask effectively in a fast-paced environment - Specialty retail background (Jewellery, apparel, giftware, or imports) is highly preferred. About Palmonas: Palmonas is a next-gen jewelry and lifestyle brand that combines elegant design with cutting-edge technology to redefine the online shopping experience. The company's mission is to create a seamless and delightful customer journey through design, personalization, and innovation. At Palmonas, you will be part of a team that is dedicated to pushing the boundaries of fashion and technology to provide customers with a unique and enjoyable shopping experience.,
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posted 3 weeks ago

Assistant Professor Retail

Symbiosis Skills & Professional University
experience7 to 12 Yrs
location
Pune, All India
skills
  • Retail Store Operations
  • Retail Business Accounting
  • Retail Data Analytics
  • Business Computing Power BI
  • Research Methodology
  • Retail Supply Chain Management
  • Retail Dropshipping Management
  • Retail Franchise Management
  • Entrepreneurship
  • Family Business Management
  • Retail Merchandise Management
  • Visual Merchandising Management
  • Retail Store Design Management
  • CRM in Retail
  • ECommerce
Job Description
As an Assistant Professor at Symbiosis Skills and Professional University, Pune, your role overview includes teaching and developing courses in various areas related to Retail Management. Your key responsibilities will involve supervising student projects, engaging in academic research, collaborating with industry partners, and contributing to curriculum innovation. Key Responsibilities: - Teach and develop courses in areas such as: - Retail Business Accounting - Retail Data Analytics - Business Computing / Power BI - Research Methodology - Retail Supply Chain Management - Retail Dropshipping Management - Retail Store Operations - Retail Franchise Management - Entrepreneurship and Family Business Management - Retail Merchandise Management - Visual Merchandising Management - Retail Store Design Management - CRM in Retail and E-Commerce - Supervise student projects, internships, and dissertations. - Engage in academic research and publish in peer-reviewed journals. - Collaborate with industry partners for live projects, consultancy, and research. - Participate in departmental activities, committees, and academic planning. - Contribute to curriculum innovation in alignment with industry trends and digital retail transformation. Qualification Required: - Ph.D. (Management) with MBA in Retail/Marketing/SCM/Family Business Management - 7-12 years of Teaching, Industry collaboration, or consultancy experience in retail/e-commerce sectors. - Shall have teaching experience preferably at the University or reputed education institution - Knowledge of current and emerging trends in digital retail, e-commerce platforms, and AI in retail. If you are passionate about teaching and have the required qualifications and experience, you can share your resume on kavita.deshmukh@sspu.ac.in. As an Assistant Professor at Symbiosis Skills and Professional University, Pune, your role overview includes teaching and developing courses in various areas related to Retail Management. Your key responsibilities will involve supervising student projects, engaging in academic research, collaborating with industry partners, and contributing to curriculum innovation. Key Responsibilities: - Teach and develop courses in areas such as: - Retail Business Accounting - Retail Data Analytics - Business Computing / Power BI - Research Methodology - Retail Supply Chain Management - Retail Dropshipping Management - Retail Store Operations - Retail Franchise Management - Entrepreneurship and Family Business Management - Retail Merchandise Management - Visual Merchandising Management - Retail Store Design Management - CRM in Retail and E-Commerce - Supervise student projects, internships, and dissertations. - Engage in academic research and publish in peer-reviewed journals. - Collaborate with industry partners for live projects, consultancy, and research. - Participate in departmental activities, committees, and academic planning. - Contribute to curriculum innovation in alignment with industry trends and digital retail transformation. Qualification Required: - Ph.D. (Management) with MBA in Retail/Marketing/SCM/Family Business Management - 7-12 years of Teaching, Industry collaboration, or consultancy experience in retail/e-commerce sectors. - Shall have teaching experience preferably at the University or reputed education institution - Knowledge of current and emerging trends in digital retail, e-commerce platforms, and AI in retail. If you are passionate about teaching and have the required qualifications and experience, you can share your resume on kavita.deshmukh@sspu.ac.in.
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posted 2 months ago

Store Sales Manager

The Car Story Studios
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • Sales
  • Customer Service
  • Retail Sales Management
  • Leadership
  • Team Management
  • Communication
  • Interpersonal Skills
  • MS Office
  • Operational Skills
  • POS Systems
  • Passion for Cars
  • Detailing Services
Job Description
As the Store Manager - Sales at The Car Story in Hinjewadi, Pune, you will be responsible for overseeing the day-to-day operations of our detailing store, driving sales, managing a team, and ensuring top-notch customer satisfaction. We are seeking a hands-on leader with exceptional sales, customer service, and operational skills to excel in this role. - Develop and implement sales strategies to meet store targets - Monitor sales performance and identify new sales opportunities - Handle customer inquiries effectively and maintain strong customer relationships - Address and resolve complaints and ensure all detailing jobs meet company standards - Oversee daily store operations, manage inventory and supplies, and ensure store cleanliness and organization - Recruit, train, and supervise staff, schedule shifts, and motivate the team to achieve sales targets - Plan and execute local marketing campaigns and promotions to drive traffic to the store - Collaborate with the marketing team on online and offline strategies - Bachelor's degree in Business Administration, Sales, or related field preferred - At least 3 years of experience in retail sales management, particularly in the automotive or detailing industry - Strong leadership, team management, communication, and interpersonal skills - Proficiency in MS Office and familiarity with POS systems - Passion for cars and knowledge of detailing services will be an added advantage The company offers a competitive salary with performance-based bonuses, employee discounts on services, and opportunities for professional growth and career advancement. If you are ready to take on this exciting opportunity, please contact us at 7875448923 or 9579169151, or email us at Sales@carstory.studio or GleamCraftdetailingstudios@gmail.com.,
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posted 1 day ago

Store Manager- Retail (Apparel)

ROOTS RECRUITMENT SERVICE
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • Store Operations
  • Staff Management
  • Customer Satisfaction
  • Visual Merchandising
  • Inventory Management
  • Stock Replenishment
  • Shrinkage Control
  • Marketing Campaigns
  • Promotions
  • Team Training
  • Team Development
  • Customer Service
  • Sales Targets
  • KPIs
  • Customer Complaint Handling
  • Adherence to Policies
Job Description
As a Store Manager, you will be responsible for overseeing the daily store operations to ensure smooth functioning. Your key goal will be to achieve sales targets and KPIs as set by management. You will lead, motivate, and manage store staff, including scheduling and conducting performance evaluations. Your focus will be on ensuring high levels of customer satisfaction through excellent service. - Lead, motivate, and manage store staff - Achieve sales targets and KPIs - Maintain visual merchandising and store presentation standards - Manage inventory, stock replenishment, and control shrinkage - Handle customer complaints and resolve issues promptly - Ensure adherence to company policies, procedures, and standards - Coordinate with the head office for marketing campaigns, promotions, and reporting - Train new staff and conduct regular team development sessions This position is full-time and permanent, with a day shift schedule. The work location is in person. If you are passionate about leading a team, driving sales, and delivering excellent customer service, this role as a Store Manager could be the perfect fit for you.,
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posted 1 month ago
experience2 to 6 Yrs
location
Pune, Maharashtra
skills
  • Retail Operations
  • Sales
  • Analytical skills
  • Communication skills
  • Customer Service
  • Retail data analysis
Job Description
As a Retail Operations Specialist at YRC, an expert division of Mind-A-Mend Consultancy Pvt. Ltd., you will play a crucial role in overseeing daily retail operations to ensure smooth and efficient processes. Your responsibilities will include managing customer service, analyzing sales performance, and supporting sales strategies. You will collaborate with store staff to maintain high standards of customer satisfaction and operational efficiency. Key Responsibilities: - Oversee daily retail operations to ensure smooth and efficient processes - Manage customer service and interactions - Analyze sales performance and support sales strategies - Collaborate with store staff to maintain high standards of customer satisfaction and operational efficiency Qualifications: - Experience in Retail Operations and Sales - Strong Analytical and Communication skills - Customer Service orientation and ability to manage customer interactions - Proficient in managing and analyzing retail data - Ability to work independently and as part of a team - Previous experience in a similar role is advantageous - Bachelor's degree in Business Administration, Retail Management, or related field,
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posted 2 months ago
experience4 to 8 Yrs
location
Pune, Maharashtra
skills
  • Project Management
  • Customer Service
  • Analytical Skills
  • Reporting Skills
Job Description
Job Description: As a Retail Operations Coordinator at bp's Customers & Products Business and Technology Centre in Pune, India, you will play a crucial role in supporting Company Owned Company Operated (COCO) and franchise businesses to enhance customer experience and streamline services. Your responsibilities will include process simplification, establishing strategic partnerships, ensuring compliance programs, and managing core operations functions. This role demands project management, customer service, analytical, and reporting skills to deliver high-quality results. You will be expected to supervise critical metric reporting, generate reports for key departments, maintain the store operations resource library, coordinate core compliance programs, manage store files related to material assets, address service level and results issues with vendor partners, conduct cross-functional project discussions, and perform any additional duties as assigned. Key Responsibilities: - Supervise and update critical metric reporting as per store operations" guidance - Generate and support reports for key departments such as marketing, merchandising, operations, and training - Maintain the store operations resource library - Coordinate core compliance programs including BARS, Steritech, CORE, company fleet program, gift card compliance, IL Cell Phone Reimbursement, EV Hub - Run store video monitoring for legal and guest service claims - Manage and maintain all store files related to material assets - Address service level and results issues with vendor partners - Conduct cross-functional project discussions with various departments - Perform any additional duties as assigned Qualifications Required: - University degree, preferably in finance - 4-6 years of experience in sales, operations, financial, purchasing, or procurement - Store retail operations experience preferred (Note: Additional details of the company were not present in the provided job description),
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posted 2 days ago

Assistant Store Manager

Suryalogix Pvt. Ltd
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • Electronics
  • Electrical Engineering
  • Leadership
  • Customer Service
  • Inventory Management
  • ProblemSolving
Job Description
As an Assistant Store Manager at our retail electronics store in Pune, you will be a key player in ensuring the smooth functioning of our operations and enhancing the shopping experience for our customers. Your expertise in electronics or electrical engineering, coupled with your leadership skills, will be crucial in driving sales and achieving operational excellence. Key Responsibilities: - Support the Store Manager in overseeing daily operations and implementing strategies to meet and exceed sales targets. - Motivate and guide the sales team to deliver exceptional customer service and drive revenue growth. - Provide technical advice to customers, ensuring they make informed purchasing decisions. - Maintain optimal inventory levels, monitor stock movement, and ensure compliance with safety standards and store policies. - Train and onboard new team members, monitor performance metrics, and stay updated on industry trends and product launches. Qualifications Required: - Bachelor's or Diploma in Electronics/Electrical Engineering or a related field. - 3 to 4 years of experience in store operations within the electronics sector. - Strong communication, leadership, and customer service skills. - Basic understanding of inventory management and a proactive approach to problem-solving. If you are passionate about electronics, possess strong leadership abilities, and thrive in a fast-paced retail environment, we invite you to join our team as the Assistant Store Manager in Pune. In addition to a competitive salary, you will have access to performance incentives, training programs, career development opportunities, health insurance, provident fund, and other company benefits.,
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posted 2 months ago

Director /Professor/associate professor for Retail Management

Symbiosis Skills & Professional University
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • Retail Store Operations
  • Retail Business Accounting
  • Retail Data Analytics
  • Business Computing Power BI
  • Research Methodology
  • Retail Supply Chain Management
  • Retail Dropshipping Management
  • Retail Franchise Management
  • Entrepreneurship
  • Family Business Management
  • Retail Merchandise Management
  • Visual Merchandising Management
  • Retail Store Design Management
  • CRM in Retail
  • ECommerce
Job Description
You will be working as the Director of School for Retail Management at Symbiosis Skills & Professional University, Kiwale, Pune. As part of the esteemed Symbiosis group, the University focuses on bridging the skill gap by providing industry-aligned education. Your role will involve delivering undergraduate and postgraduate-level courses, mentoring students, conducting impactful research, and contributing to curriculum development in the field of Retail and E-commerce Management. Key Responsibilities: - Retail Business Accounting - Retail Data Analytics - Business Computing /Power BI - Research Methodology - Retail Supply Chain Management - Retail Dropshipping Management - Retail Store Operations - Retail Franchise Management - Entrepreneurship and Family Business Management - Retail Merchandise Management - Visual Merchandising Management - Retail Store Design Management - CRM in Retail and E-Commerce - Supervise student projects, internships, and dissertations - Engage in academic research and publish in peer-reviewed journals - Collaborate with industry partners for live projects, consultancy, and research - Participate in departmental activities, committees, and academic planning - Contribute to curriculum innovation in alignment with industry trends and digital retail transformation Preferred Skills & Experience: - Industry collaboration or consultancy experience in retail/e-commerce sectors - Knowledge of current and emerging trends in digital retail, e-commerce platforms, and AI in retail - Involved in teaching pedagogy to maximize student engagement Join us in our mission to transform education and empower future professionals by being a part of an institution that's making a difference.,
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posted 1 day ago

Jewelry Store Manager

Weekday AI (YC W21)
experience4 to 8 Yrs
location
Pune, Maharashtra
skills
  • Retail Sales
  • Store Management
  • Customer Engagement
  • Sales Reporting
  • Analytics
  • Team Leadership
  • Communication Skills
  • Interpersonal Skills
  • Magento
  • Customer Relationship Management
  • Jewelry Industry Knowledge
  • ERP Systems
  • Ameo
  • Organizational Skills
  • ProblemSolving
Job Description
As a Jewelry Store Manager for one of Weekday's clients, you will play a crucial role in ensuring an exceptional customer experience, driving sales performance, and leading the team towards achieving business goals. With a minimum of 4 years of experience in retail jewelry operations, your responsibilities will include: - **Customer Engagement & Sales:** - Communicate effectively with customers, providing detailed product descriptions and guiding them through their purchasing journey. - Influence and inspire customers to make informed jewelry purchases through personalized recommendations. - Address customer queries and concerns professionally and empathetically, ensuring accuracy in responses. - Follow up with customers to ensure satisfaction, encourage repeat business, and build long-term relationships. - Retain existing customers while cultivating new relationships through excellent service and trust-building. - **Store Operations & Management:** - Maintain a clean, organized, safe, and visually appealing store environment for all customers. - Monitor store inventory levels, anticipate customer demand, and plan replenishments accordingly. - Coordinate with inter-departmental personnel to ensure smooth operations and efficient processes. - Utilize ERP systems and platforms like Magento and Ameo for streamlined operations and reporting. - **Sales Reporting & Analytics:** - Prepare and analyze sales reports to track performance against business goals. - Evaluate sales data to identify trends, opportunities, and areas for improvement. - Investigate customer complaints and service suggestions, providing actionable insights for enhancing customer experience. - Contribute to store-level strategy for improving sales conversions and revenue growth. - **Team Leadership & Collaboration:** - Provide guidance and training to store staff on sales techniques, customer engagement, and product knowledge. - Foster a collaborative and positive work environment by supporting colleagues and encouraging teamwork. - Motivate and manage the sales team to meet targets, ensuring accountability and high performance. Your profile should ideally include: - Minimum 4+ years of experience in retail sales and store management within the jewelry industry. - Strong knowledge of jewelry products, trends, and customer expectations. - Excellent communication and interpersonal skills. - Proficiency in ERP systems and retail platforms such as Magento and Ameo. - Strong organizational and problem-solving abilities. - Ability to multitask and manage multiple priorities in a fast-paced environment. - Experience in preparing sales reports, analyzing data, and making business recommendations. - Proven track record in customer relationship management and retention. Your educational background should consist of a Bachelor's degree in Business Administration, Retail Management, or a related field (preferred). Specialized training in jewelry sales or luxury retail management would be considered a plus.,
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posted 1 week ago
experience4 to 8 Yrs
location
Pune, Maharashtra
skills
  • Retail Operations
  • Sales Performance
  • Data Analysis
  • Customer Experience
  • Operational Excellence
  • Leadership
  • Team Development
  • Reporting
  • Data Analysis
  • Communication
  • Interpersonal Skills
  • Market Insights
  • Expansion Readiness
Job Description
Role Overview: At Uni Seoul, you will be responsible for overseeing multiple stores across Pune and nearby regions as an Area / Cluster / Regional Manager. Your role will involve ensuring operational excellence, driving sales growth, and leading passionate teams to uphold the brand promise of joy, style, and quality. Key Responsibilities: - Take ownership of sales performance by implementing data-driven strategies and exceeding sales targets through corrective action plans. - Collaborate with senior management on pricing, promotions, and sales initiatives to drive growth. - Create memorable customer experiences by championing joyful retail philosophy and resolving escalations with empathy. - Guarantee flawless store operations, oversee visual merchandising standards, and ensure operational discipline in cash management and compliance. - Lead, mentor, and motivate Store Managers and their teams to deliver strong business performance and build a culture aligned with Uni Seoul's brand ethos. - Keep abreast of Punes retail landscape, share insights with the central retail team, and inform merchandising and store expansion plans. - Prepare and present periodic reports on sales, productivity, and store performance metrics to drive continuous improvement and optimize profitability. Qualifications Required: - 3-8 years of progressive experience in retail operations or area management. - Proven track record in managing multiple high-footfall retail stores. - Strong leadership and team-building abilities with a focus on performance and culture. - Analytical mindset with expertise in sales planning, forecasting, and data interpretation. - Excellent communication and interpersonal skills. - Flexibility to travel across Pune and nearby locations.,
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posted 1 week ago

Supervisor - Retail - Pune

Colligate India Pvt Ltd
experience2 to 6 Yrs
location
Pune, Maharashtra
skills
  • Retail Sales
  • FMCD
  • Recruitment
  • Relationship Management
  • Sales Promotion
  • Store Management
  • FMCG
Job Description
As a Supervisor - Retail Sales, your role involves managing 10-15 Sales promoters in FMCG and FMCD Retail Outlets such as Reliance, DMart, Vijay Sales, etc. Your key responsibilities include: - Overseeing the day-to-day operation of sales and promotion activities - Conducting recruitment of promoters and maintaining good relationships with store managers - Travelling within Pune and PCMC to visit retail stores Qualifications required for this role: - Prior experience in retail sales supervision - Strong interpersonal and communication skills - Ability to effectively manage a team of promoters Please note that the company offers benefits such as health insurance and Provident Fund. If you are interested in this opportunity, please contact Ashish at 9930300934 or 7303144374 for further discussion.,
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posted 1 week ago
experience8 to 12 Yrs
location
Pune, Maharashtra
skills
  • SAP IS Retail
  • SAP solutions
  • Master Data
  • Site Management
  • Pricing
  • Promotions
  • MM
  • SD
  • Assortment planning
  • FR
  • Client relationship management
  • Analytical skills
  • Communication skills
  • Article Management
  • Merchandise Distribution
  • FICO
  • POS systems
  • SAP Retail master data
  • Article hierarchy
  • Site creation
  • SAP CAR
  • Problemsolving skills
Job Description
As a Lead SAP IS Retail Consultant at Capgemini, you will play a pivotal role in driving SAP IS Retail implementations, rollouts, and support engagements. Your responsibilities will include: - Analyzing complex business requirements and translating them into effective SAP solutions. - Configuring and customizing various SAP IS Retail modules such as Master Data, Article Management, Site Management, Pricing, Promotions, and Merchandise Distribution. - Collaborating closely with cross-functional teams, including MM, SD, FICO, and POS systems to ensure seamless integration and delivery of solutions. To excel in this role, you should possess the following qualifications: - 12-16 years of overall SAP experience, with a minimum of 8 years in SAP IS Retail. - In-depth understanding of retail business processes encompassing procurement, inventory management, pricing strategies, promotional activities, and store operations. - Hands-on expertise in SAP Retail master data management, article hierarchy structuring, assortment planning, and site configuration. - Proficiency in integrating SAP IS Retail with systems like SAP CAR, F&R, and POS. - Proven track record of successfully leading SAP Retail projects and managing client relationships. - Strong analytical, problem-solving, and communication skills to drive effective collaboration and problem resolution. At Capgemini, you will have the opportunity to shape your career path with a diverse range of internal growth prospects. Additionally, you can benefit from comprehensive wellness benefits, including health checks, telemedicine, insurance coverage, elder care, partner support, and flexible work options. Capgemini is a global leader in business and technology transformation, committed to driving digital and sustainable initiatives that create tangible impact for enterprises and society. With a rich heritage spanning over 55 years, Capgemini boasts a global team of 340,000 professionals across 50+ countries. Trusted by clients worldwide, Capgemini excels in leveraging technology to address diverse business needs, offering end-to-end services and solutions driven by expertise in AI, generative AI, cloud computing, and data analytics. Join Capgemini to work on cutting-edge projects and innovative solutions that tackle both industry challenges and societal issues.,
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posted 2 weeks ago
experience8 to 12 Yrs
location
Pune, All India
skills
  • Microservices
  • DevOps
  • Cloud security
  • Azure Services
  • Synapse
  • IoT Hub
  • Event Hub
  • Functions
  • APIM
  • AKS
  • Blob Storage
  • API design
  • Eventdriven systems
  • AIML platforms
  • CVbased analytics
  • Streaming data architectures
  • RAGGenAI
Job Description
As a Technical Lead for Retail Transformation at Codvo, you will be responsible for driving a multi-phase digital modernization initiative across store operations, supply chain, and customer experience. Your role will involve leading architecture, integrations, and delivery of Azure-based, AI-enabled, and IoT-driven retail solutions in collaboration with internal stakeholders, external vendors, and cloud ecosystem partners. **Key Responsibilities:** - Own and drive the end-to-end technical execution of cloud, AI, and IoT-based retail modernization initiatives. - Develop scalable, secure Azure-native architectures and oversee implementation through production rollout. - Work closely with engineering partners and cross-functional teams to deliver prioritized retail use cases. - Integrate data across POS, ERP, CRM, inventory, supply chain, and IoT devices using Azure services (Synapse, IoT Hub, Event Hub, Functions, APIM, AKS, Blob Storage, etc.). - Implement reliable real-time and batch data pipelines for analytics, monitoring, and automation. - Ensure security, governance, and observability across environments. - Convert retail workflows such as shrink reduction, planogram compliance, store operations optimization, footfall analytics, and inventory accuracy into scalable technical solutions. - Enable data-driven decision making through automation, AI, and analytics. - Act as the technical owner and primary point of contact for cloud and AI initiatives. - Manage backlog, technical milestones, architecture reviews, and cross-team coordination. - Provide technical updates, risks, and recommendations to leadership and business stakeholders. **Qualifications Required:** - Technical Expertise: 8-12 years in engineering or architecture roles, with at least 3-5 years in retail technology. Hands-on experience with Azure Services (Synapse, IoT Hub, Event Hub, Functions, APIM, AKS, AAD, Blob Storage, Monitor). Strong knowledge of microservices, API design, event-driven systems, DevOps, and cloud security. - Retail Domain: Understanding of store operations, loss prevention, planogram execution, inventory workflows, demand forecasting, and supply chain processes. - Data & AI: Familiarity with AI/ML platforms, CV-based analytics, and streaming data architectures (Event Hub, Kafka, etc.). Experience with RAG/GenAI is a plus. - Leadership: Proven ability to lead technical teams, collaborate with external partners, and deliver complex programs in fast-paced environments. As a preferred qualification, having certifications such as Azure Solutions Architect (AZ-305), Azure Developer (AZ-204), Azure DevOps (AZ-400), or relevant retail technology or cloud certifications would be beneficial for this role. As a Technical Lead for Retail Transformation at Codvo, you will be responsible for driving a multi-phase digital modernization initiative across store operations, supply chain, and customer experience. Your role will involve leading architecture, integrations, and delivery of Azure-based, AI-enabled, and IoT-driven retail solutions in collaboration with internal stakeholders, external vendors, and cloud ecosystem partners. **Key Responsibilities:** - Own and drive the end-to-end technical execution of cloud, AI, and IoT-based retail modernization initiatives. - Develop scalable, secure Azure-native architectures and oversee implementation through production rollout. - Work closely with engineering partners and cross-functional teams to deliver prioritized retail use cases. - Integrate data across POS, ERP, CRM, inventory, supply chain, and IoT devices using Azure services (Synapse, IoT Hub, Event Hub, Functions, APIM, AKS, Blob Storage, etc.). - Implement reliable real-time and batch data pipelines for analytics, monitoring, and automation. - Ensure security, governance, and observability across environments. - Convert retail workflows such as shrink reduction, planogram compliance, store operations optimization, footfall analytics, and inventory accuracy into scalable technical solutions. - Enable data-driven decision making through automation, AI, and analytics. - Act as the technical owner and primary point of contact for cloud and AI initiatives. - Manage backlog, technical milestones, architecture reviews, and cross-team coordination. - Provide technical updates, risks, and recommendations to leadership and business stakeholders. **Qualifications Required:** - Technical Expertise: 8-12 years in engineering or architecture roles, with at least 3-5 years in retail technology. Hands-on experience with Azure Services (Synapse, IoT Hub, Event Hub, Functions, APIM, AKS, AAD, Blob Storage, Monitor). Strong knowledge of microservices, API design, event-driven systems, DevOps, and cloud security. - Retail Domain: Understanding of store operations, loss prevention, planogram execution, inventory workflows, demand forecasting, and supply chain processes. - Data & AI: Familiarity with AI/ML platforms, CV-based analytics, an
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posted 2 months ago
experience2 to 6 Yrs
location
Pune, Maharashtra
skills
  • Sportswear
  • Training
  • Communication Skills
  • Presentation Skills
  • Retail Trainer
  • Product Trainer
  • Sales Trainer
  • Retail Industry
  • Motivation
  • BSc degree
  • Certification in Training
Job Description
You will be responsible for designing and executing orientation programs for retail teams, conducting onboarding training sessions for new hires, assigning mentors and coaches to new sales team members, observing the customer journey to identify training needs, organizing role-playing activities, training retail team on product, service soft skills & KPIs, applying various sales training techniques, maintaining training records, and designing training calendar in discussion with the retail ops team. Qualifications required for this role include 2-4 years of work experience as a Retail Trainer, Product Trainer, Sales Trainer, or similar role, experience in the retail industry preferably in sportswear, willingness to travel and visit retail stores, ability to manage the full training cycle, excellent communication and presentation skills, ability to motivate employees to achieve sales targets, a BSc degree in Education, Human Resources, or a relevant field, and additional certification in training will be a plus.,
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posted 1 month ago

Assistant Floor Manager

Market 99 Pvt. Ltd.
experience1 to 5 Yrs
location
Pune, Maharashtra
skills
  • Sales
  • Shrinkage Control
  • Team handling
  • Inventory Management
  • Store Keeping
  • Retail Management
  • Store Supervision
  • Store Setup Team Leader
Job Description
As a Sales Shrinkage Control Store Setup / Team Leader, you will be responsible for team handling, inventory management, store keeping, retail management, and store supervision. You will lead the team in ensuring proper store setup and effectively managing inventory to minimize shrinkage. Your role will involve supervising the store operations and ensuring a seamless retail experience for customers. Qualifications Required: - Only male candidates are eligible for this position - Total work experience of 1 year is preferred The company offers benefits such as health insurance and provident fund. The work schedule is in the morning shift and the work location is in person. Job Types: Full-time, Permanent,
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posted 2 days ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • Sales Strategy
  • Team Leadership
  • Customer Relationship Management
  • Market Analysis
  • Sales Management
  • Leadership Skills
  • Communication Skills
  • Negotiation Skills
  • Interpersonal Skills
  • Data Analysis
  • Retail Operations Management
Job Description
Role Overview: You will be responsible for overseeing and driving sales efforts within a designated territory as an Assistant Area Sales Manager. Your role will involve developing and implementing effective sales strategies, leading a team of sales staff, managing retail operations, building strong customer relationships, conducting market analysis, and reporting to senior management. The ideal candidate will be a strategic thinker with a passion for sales, excellent leadership skills, and a proven track record in achieving sales targets and fostering customer relationships. Key Responsibilities: - Develop and implement effective sales strategies to achieve sales targets and expand market presence. - Monitor and analyze sales performance metrics, and adjust strategies as needed to meet objectives. - Identify and pursue new business opportunities and sales channels to drive growth. - Lead, coach, and motivate a team of sales staff to achieve individual and team sales goals. - Conduct regular performance reviews and provide constructive feedback to team members. - Foster a positive and collaborative team environment. - Oversee daily operations of retail stores within the designated area to ensure high standards of customer service and store presentation. - Coordinate with store managers to ensure consistent execution of company policies and procedures. - Monitor inventory levels and coordinate with supply chain teams to ensure optimal stock levels. - Build and maintain strong relationships with key customers and stakeholders. - Address and resolve customer complaints and issues promptly and effectively. - Implement customer loyalty programs and initiatives to enhance customer satisfaction and retention. - Conduct market research to stay informed about industry trends, competitor activities, and customer preferences. - Prepare and present regular sales reports and forecasts to senior management. - Provide insights and recommendations for continuous improvement and business growth. Qualifications Required: - Bachelors degree in Marketing, or related field. - Minimum of 5 years of experience in sales management, in the retail sector. - Proven track record of achieving sales targets and driving business growth. - Strong leadership and team management skills. - Excellent communication, negotiation, and interpersonal skills. - Ability to analyze data and make data-driven decisions. - Willingness to travel within the designated area as required.,
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posted 3 weeks ago

Circle Lead

Lenskart.com
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • Retail Expansion
  • Operational Excellence
  • Customer Experience
  • Inventory Management
  • Cost Management
  • Team Leadership
  • Team Development
  • Business Performance
  • PL Ownership
  • NPS Leadership
  • Culture Ambassador
Job Description
Role Overview: As a Circle Lead for Rest of Maharashtra & Goa, your primary role will involve driving the performance and expansion of Lenskart's retail business in Maharashtra (excluding Mumbai) and Goa. You will lead a team of Area Managers to ensure excellence in execution, drive profitable growth, and deliver the best-in-class customer experience across stores in your circle. This regional leadership position comes with P&L accountability, allowing you to directly influence customer satisfaction, team development, and retail excellence. Key Responsibilities: - Drive topline and bottom-line growth for your circle while managing overall profitability. - Take ownership of Circle-level P&L; track and manage key financial and operational metrics. - Create and execute business plans aligned with regional goals, including new store ramp-up and market share growth. - Lead and oversee new store openings, relocations, and renovations across the region. - Achieve 50%+ YoY growth through market intelligence, micro-market planning, and execution. - Implement and uphold SOPs around store operations, audits, and customer journey. - Drive Lenskart's customer obsession by maintaining industry-best Net Promoter Scores. - Identify areas for improvement via store visits, customer feedback, and audits. - Ensure compliance with hygiene, grooming, and service standards across all stores. - Optimize staffing, store-level costs, and operational expenses within budgeted thresholds. - Implement stringent stock management practices to reduce pilferage and returns. - Maximize store productivity through efficient scheduling and resource allocation. - Manage and mentor Area Managers, Store Managers, and in-store teams across the circle. - Build a high-performance, high-ownership culture that promotes leadership from within. - Conduct regular team reviews, training, and capability-building programs. - Be a culture ambassador of the Lenskart Way - agility, innovation, and relentless customer focus. - Align store experience and communication with brand guidelines and premium positioning.,
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posted 2 months ago
experience3 to 7 Yrs
location
Pune, Maharashtra
skills
  • Retail Management
  • Customer Experience
  • Problem Solving
  • Adaptability
  • Datadriven Decision Making
Job Description
You will be working full-time from your base location in the role of Senior Executive- Relationship & Business Performance for Swiggy Instamart's City Business Operations team. **Role Overview:** As a Senior Executive, you will play a crucial role in enhancing customer experience and business performance by recommending and advising best practices to partner stores. **Key Responsibilities:** - Recommend and advise on best practices of picking and packing to improve Customer Experience (Cx). - Advise partner stores on processes for correct picking, packing, and billing of customer orders using appropriate tools and dashboards. - Guide partners on the proper usage of dashboards and portals to prevent inaccuracies impacting customer experience. - Assess the quality of Pods on cleanliness, hygiene, and DE issues, and suggest measures to enhance smooth operations for a better customer experience. - Advise partner stores on speed perception and order fulfillment best practices to improve customer experience. - Provide recommendations for continuous improvement in delivering best customer experience metrics. - Recommend training aspects required to deliver/improve customer experience metrics. - Advise partners on handling changes in demand patterns or spikes in order volumes during holidays/peak seasons to prevent any impact on customer experience. **Qualifications:** - Graduate with 3-5 years of retail management experience. - Must have experience leading 15+ people/employees in a retail/store environment. - Strong problem-solving skills and data-driven decision-making abilities. - Adaptability to dynamic situations. - Experience in retail/FMCG/quick commerce industry. (Note: No additional details about the company were mentioned in the job description.),
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posted 2 weeks ago

Dermal Therapist

KOSA Wellbeing
experience2 to 6 Yrs
location
Pune, Maharashtra
skills
  • Customer service
  • Good communication
  • Skincare routines
  • Selling products
  • Beauty products
  • Skin analysis
  • Product application
  • Treatment procedures
  • Hygiene standards
  • Client relationships
  • Client care
Job Description
You will be appointed as a Dermal Therapist at the Skin Studio to cater to the clients" skin and beauty needs. Your main responsibilities will include: - Performing facial treatments and independent aesthetic procedures tailored to individual client needs. - Selling skincare and beauty products, providing expert recommendations. - Consulting with clients to assess their beauty needs through thorough questioning and skin analysis. - Offering advice on skincare, beauty, and wellness products, creating customized routines for clients. - Educating clients on product application and techniques based on their unique requirements. - Clearly explaining all treatment procedures to clients to ensure understanding and comfort. - Cross-selling additional beauty products and treatments when appropriate. - Maintaining a clean and organized treatment room before and after each session. - Sterilizing beauty tools and equipment after every use to maintain hygiene standards. - Replacing used inventory for retail and services as needed. - Welcoming clients warmly to the studio, fostering a comfortable and relaxing atmosphere. - Maintaining accurate records of client preferences, needs, and services provided. - Training and mentoring fellow therapists, promoting skill-sharing and consistency in client service. - Assisting in client communication and orders across all platforms, while resolving issues, maintaining records, and coordinating with internal teams for technical queries. - Actively participating in ongoing education, workshops, and training to upskill and stay informed on the latest industry trends, products, research, and technologies. - Managing client relationships to ensure satisfaction and loyalty. - Completing billing processes systematically and managing appointments as required. - Assisting in daily operations such as opening and closing of stores and keeping a record of the cash register. - Referring clients to a doctor for treatment of serious skin problems. - Staying abreast of the latest industry trends, products, research, and treatments. - Encouraging excellence in guest service, client care, and team member support. - Ensuring the working space is kept clean and orderly. Qualifications required for this role: - Experience: 2-5 years in a medi-spa. - Industry: Medispa, Beauty, Physiotherapy. - Degree: CIDESCO / relevant beauty qualification with sound knowledge of skin biology, physiology, or cosmetic chemistry. Proven experience working in the beauty industry and an active license to practice beauty therapy. - Skills: Good communication with an exceptional level of customer service. Professional experience.,
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