Merrick Bank Reviews

Instantly got approved with a semi average credit score immediately through Credit Karma! I am so glad that this company has given me a chance to build my credit and pay for side expenses. Could do without the yearly fee, but it is what it is Still will recommend this card any day of the week.

Date of experience: October 29, 2024

I am thankful for giving my me this card with my credit score but they have not doubled my credit limit like they said I feel like they lied I have had it for 7 months

Date of experience: October 30, 2024

I have been a customer for 3 years I recently became very ill and unable to work I tried to make payment arrangements I explained that to them I’m not working no help they won’t budge with my minimum payment of $282.00 I want to pay but this too much for me so the only way it to let it go to a collection agency so I can make more affordable payments this is so harsh

Date of experience: November 01, 2024

I received a phone call today from Merrick Bank Fraud Protection Department informing me of a fraudulent charge they stopped on my credit card. The representative was very friendly and knowledgeable and took care of the problem.

Date of experience: October 22, 2024

Good credit limit, comprehensive site track expenses. Interest rate is very very high as most are today, and they could have more features but over all very pleased. The doubling the limit is good for business materials and covers the normal delay in receivables though most card company's do not like using cards as business credit.

Date of experience: October 07, 2024

It has beena pleasant experience, from, applying for the card, to using it, to paying for my bill. I also appreciated, that they kept their word that if I made my payments on time, they would increase my credit line automatically. So far it's been a very pleasant experience. I hope it stays that way. Thank you.

Date of experience: March 31, 2024

I have found them to be a good middle of the road credit card, that gets regular credit increases. If I were to complain, I would say the application of the payment to your credit line can sometimes take longer than I would like.

Date of experience: October 07, 2024

I had a truck camper loan with Merrick Bank, and my experience has been nothing short of a nightmare. When my truck camper burned down to the ground, I had to go through insurance to handle the situation. During this difficult time, Merrick Bank was of no help whatsoever. Instead of offering assistance or understanding, they continued to charge me late fees and bombarded me with calls. They provided no support for a loan on a vehicle that literally no longer existed.

Their lack of empathy and assistance during such a challenging time is unacceptable. I cannot imagine a business being this horrible. One star is too generous for the kind of service I received from Merrick Bank.

Date of experience: October 22, 2024

I’ve had nothing but an exemplary experience of what true customer experience services should be. This is what many businesses are lacking now a days! Hopefully you don’t change the way you handle customers in the future.

Date of experience: September 19, 2024

The company promised "double credit" after 6 months of good standings and honored their agreement. I need about 4x the limit I was given in order to use for my business, but they honored their end and so I can only speak highly of the company.

Date of experience: October 01, 2024

I just like that I was able to get a credit limit increase after only 6 months of on-time payments. I haven't had a late payment in 5 years with Citi Bank and they still won't give me a credit limit increase.

Date of experience: October 06, 2024

Very friendly and competent staff, makes you feel welcome to bank here, excellent customer service and account features. I even recommended this bank to some of my friends and they switched to them as well. Been a loyal, satisfied customer for 5 yrs.

Date of experience: September 30, 2024

They have been great all the way around so far they even put my credit limit up with out me asking I haven't had any issues yet

Date of experience: October 08, 2024

The speed of how fast payments post to my account. Credit increase without asking. How I can make multiple payments within a month to pay down my balance.

Date of experience: September 30, 2024

Merrick Bank app is easy to use. All posted payments are reflected in my available credit in a timely manner.

Ben

Date of experience: October 07, 2024

Merrick has worked out well for me for about a year or so and my last experience was as enjoyable as the first. Good company.

Date of experience: October 07, 2024

Thank you for being there when I needed you n aren’t charging outrageous rates for helping people.

Date of experience: October 08, 2024

Merrick has given me the chance to help me rebuild my credit after disaster. And also be an emergency source for me.

Date of experience: October 06, 2024

You made a good experience and having the app makes it easy to look at my account and pay my bill

Date of experience: October 07, 2024

Love the ease of using the card, no crazy aggressive calls, just a wonderful experience. Great customer service too!

Date of experience: October 07, 2024