Prompt shipment and good communications
I appreciated the prompt shipment and email communications with updates on the status of my order
Date of experience: October 16, 2024
Reply from MMarine Online Inc
309 total
I appreciated the prompt shipment and email communications with updates on the status of my order
Date of experience: October 16, 2024
Reply from MMarine Online Inc
All went well and i got my order as promised
Date of experience: October 15, 2024
Reply from MMarine Online Inc
The marine refrigerator was an exact replacement for my old Isotherm unit. It was packed well but took a little longer than expected due to the freight company. It was pricy as most marine items are but it was less than most of the other online suppliers and the website was useful in selecting the exact cutout I had.
Date of experience: September 10, 2024
Reply from MMarine Online Inc
Timely delivery, product as described, more affordable pricing
Date of experience: October 14, 2024
Reply from MMarine Online Inc
You researched which ice maker I needed for my vitrefrigo ice maker which is discontinued and provided the part in a very tmely manner. Thanks.
Date of experience: September 01, 2024
Reply from MMarine Online Inc
Excellent service and customer support!!!
Our best boat stuff supplier
Date of experience: October 10, 2024
Reply from MMarine Online Inc
Excellent product at a very good price. Easy to place an order. A real person available when necessary. Tracking information, including pictures of the package were sent to me. I would absolutely patronize this company again.
Date of experience: June 28, 2024
Reply from MMarine Online Inc
I have been doing business with MMarine for more than 4 years and I am happy to share my experience with MMarine Online.
They have great prices, exceptional customer service, good support and they offer best brands of the market.
I recommend MMarine and their team 100%. Very kind team.
Date of experience: June 12, 2024
Reply from MMarine Online Inc
Easy to order... even talked with a real person when I had a product question before ordering. Delivered as promised.
Date of experience: August 07, 2024
Reply from MMarine Online Inc
They could improve by returning their customers calls rather than the customer calling back daily to check on confirmation of availability. I have placed three orders the past two months and same story with all three orders. I was promised a call back, never received one.
Date of experience: May 01, 2024
Reply from MMarine Online Inc
This review may sound over the top but it's commensurate with the service they provided. I can't say enough about the extraordinary attention Ken paid to my recurring engine problems.
Eventually I felt so beholden to him that I asked to pay for his time and effort. He said, "We don't do that here, we just want to get your engine running." Which they did, systematically and efficiently. Moyer Marine should be an example to all organizations of how to put the customer first.
Date of experience: June 02, 2022
The quality of service we received from Mariner Marine Services was second to none! Drew and the team tackled a very difficult repair job to test and fix all of our boat electronics that were damaged by a lightening strike. They worked cost efficiently, professionally, and met some very tight deadlines. I would not hesitate to highly recommend Mariner Marine Services to anyone needing a wide range of marine services. They get the job done!
Date of experience: January 18, 2023
Reply from MMarine Online Inc
Wonderful experience!
From the moment we called the team was knowledgeable about the item we bought-
The time frame provided was accurate-
They informed us of potential delays, but luckily, it was not our case-
Good service, accurate information and products supplied on time-
Date of experience: October 17, 2023
Reply from MMarine Online Inc
I have made two different purchases for two different boats roughly a year apart from each other. Both time's were for large refrigerator units and both time's I had great customer support and the units were shipped in a timely fashion and showed up without blemish and on time. It's hard to find companies these days who still provide quality customer service and good products, but MMarine does both extremely well.
Date of experience: June 22, 2022
Reply from MMarine Online Inc
I just discovered Mmarine and it is my new favourite store. They have an incredible inventory of parts. Masoud is a master at finding “hard to find parts.” The whole line online experience from order to delivery is exceptional. You get a constant stream of notifications about your order processing. Shipping is free and the parts come much faster than I expected. Nothing but good things to say about the company and the customer experience
Date of experience: December 14, 2023
Reply from MMarine Online Inc
MMarine's provided exceptional service and their promptness significantly exceeded my expectations. They had in stock a part that was not to be found in my region and at a price was lower than the boat supply stores here. The item arrived the next day, as promised. Plus, they were pleasant people to deal with.
Date of experience: February 18, 2022
Reply from MMarine Online Inc
I cannot say enough great things about MMarine Online. They are very well informed about all of their products and they have a boater’s mentality of always finding a solution to the problem. I needed to replace a Vitrifrigo refrigerator and Adriana went over and beyond to help me find Vitrifrigo’s latest model replacement. She also sought out other replacement options for us to consider. No hard selling here. They are smart enough to know that if you are happy with their service and products you will come back. I definitely recommend them for all of your marine needs. They have competitive prices and carry all top manufacturers products at lot lower prices than West Marine or other marine suppliers. They are now MY GO TO PLACE!
Date of experience: May 19, 2023
Reply from MMarine Online Inc
The customer service representative was very thorough in finding out the exact parts that I needed for my Isotherm refrigerator. The warehouse was closed by the time we confirmed the parts, but she emailed me the next morning to confirm that you had them in stock. I place the order and they arrived quickly! I felt like she went above and beyond to help me and I totally appreciated her efforts.
Date of experience: November 17, 2021
Reply from MMarine Online Inc
From the first phone call and the follow up emails until receiving the new ice maker delivered to Dominican Republic it was a flawless experience. Something that seems to very rare these days. To say I was impressed would be an understatement.
Date of experience: November 14, 2023
Reply from MMarine Online Inc
The service I received along with the personable staff was outstanding. They took the time to explain the available options of a fridge and freezer that would best fit my space. These guys went above and beyond to turn a first time customer into a loyal customer. Thank you for satisfying my dozens of questions, I look forward to making my purchase with mmarine online.
Date of experience: March 22, 2022
Reply from MMarine Online Inc