The set-up process was impressively simple, so it was out mowing much quicker than anticipated. The lawn looks a little rough right now (like a messy teenager's haircut), but I think that'll all even... See more
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Welcome to the official Trustpilot page for Segway Navimow. The lawn and garden are a very important part of the home. This is where life happens. Morning coffee. Kids playing. Quiet evenings. At Navimow, we have one clear goal: to give time back to people. As the World's No.1 Brand in Wire Free Robotic Lawn Mower Volume Sales*, Segway Navimow combines cutting-edge robotics with everyday practicality to help you enjoy a life without boundaries. Powered by Segway's spirit of innovation and over 20 years of experience in the robotic sector, Navimow developed the Exact Fusion Locating System (EFLS) capable of centimeter-level precise positioning and continues to enhance its offerings with groundbreaking features. Today, Navimow serves households in more than 40 countries with 400,000 user bases, including Germany, France, Denmark, the US, the UK, Australia, and more. We believe that great technology should be matched by great support. We are here on Trustpilot to listen to your feedback, learn from your experiences, and ensure that your journey with Navimow is as smooth as your lawn. Thank you for choosing Segway Navimow. We look forward to hearing your story.
98 Spit Brook Rd. Suite 2203, 03062, Nashua, United States
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Replied to 65% of negative reviews
Typically replies within 1 week
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Mower would not workmout of the box. I had to keep reaching back out to to texh support. After several days they agreed it was defective. They said they would ship out another once i dropped of the defect at fedex. I tool it right away and 4 days later the new mower still has not been shipped and have not got a responses back from segway. Very dissappointed.
I have the Navimow i110. I upgraded to the 6 blade disc and it cuts very well and looks great as long as it goes out twice per week. If you wait too long it won't cut some sections because it assumes the taller grass is an obstacle.
The only thing I wish it would do is cut closer to the curb without falling into the road, so it doesn't cut the grass 4 inches from the curb and I have to cut that grass with the weed wacker while doing the edging.
It is a good machine. It gets the job done and looks good when it gets sent out often enough and I do the edging...
Although the robotic aspects of the mower work very well, I found the interface I was using when driving the mower to be a bit cumbersome for someone who is not used to using a video game type controller. Also, the quality of the cut leaves something to be desired. However, I have a massive hill that is very steep in my backyard. This mower is more than adequate for cutting that and keeping it under control. It handles the steep grade very well.
Arrived on time and in good condition. Website was good in helping me determine which mower would fit my needs best.
Slow response time, mower does not cut good lots of missed spots and doesn’t cut on turns
Website easy to navigate and full of helpful info in my research for product purchase, simple & clear purchase, timely delivery with thorough communication throughout.
Good buying experience. Tool performs excellent at keeping my yard mowed.
After I contacted company they took action right away.
Exactly what I ordered and very timely delivery.
I have had Lawn Solo for almost a month now. I love the way he changes direction after each cut and the easy of setup and napping.
Ive never been treated better by a company then Segway. My journey from my purchase tech support and care couldn't have been a better experience. My loyalty is unwavering and of the mindset that my i110 robot mower abilities ease of setup and use and quality is 2nd to none. My mower is my robot child robie II a robot mower you can rely on. Thank you so much Navimow over and out.
Reply from Segway Navimow
First year buying works good so far had a few bumps w connections I live in an area where I lose internet service so put antenna up and doing lot better 3 acre mower I got pretty awesome equipment I had some friends buy one also after I purchased
Reply from Segway Navimow
There was a delivery issue initially but Camille at Navimow sorted things out and made everything right. Really appreciate her efforts on my behalf.
Reply from Segway Navimow
Very good product, simple and efficient. We have property with 4 level at 35 degrees slope. Once we find the right spot for the local antenna it work's great. Thank you from customer support for the location of the antenna
Reply from Segway Navimow
By the time the mapping was complete, it could barley mow before it said battery was too low to continue.
Reply from Segway Navimow
So far I love my mower (even though it’s only cutting the grass for the third time today). Easy to set up and did not need the antenna. Mapping went smoothly and I really do like the garage. It seems worth the little extra to protect the mower. Overall a great experience.
Reply from Segway Navimow
The team at Navimow was great! Communication was open at all times.
Reply from Segway Navimow
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