AuctionNinja Reviews

4,069  Excellent
TrustScore 4.5 out of 5

4.5

In the Online Auction Service category

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Reviews4.5

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Rated 5 out of 5 stars

Wonderful experience! Helpful staff.

I’m fairly new to purchasing with Auction Ninja but all 5 of my experiences have been exceptional! Items are as described and pick up has been easy. No surprises.
Most recently I unexpectedly had to travel and had no one to pick up a large cabinet that exact day. AMY was in charge of that auction and she responded quickly with ideas on how to resolve my issue. Kudos to Amy for getting that cabinet to me with very last minute notice! THANK YOU!
My experience has been a pleasure and I look forward to my next auction.

Date of experience: October 10, 2024


Rated 1 out of 5 stars

AuctionNinja charged me for 127 lots, I only got 94 lots.

I bought some items at their online auction on Saturday. I was immediately informed that I won 125 lots, and they got their money. Unfortunately, I continued to get emails saying I didn't win each lot, that's a lot of emails. It got down to 94 lots, then they took more money from me for two lots, and didn't get for all the bids they told me I got in the beginning. I believe at this point since I can't get a hold of anyone I won't be using that website anymore.

Date of experience: October 20, 2024


Rated 5 out of 5 stars

I am so happy with Recollect to Collect…

I am so happy with Recollect to Collect auctions on auction ninja. I have been buying on the site for a few years now and they are the best and I still don't understand how they charge so little to ship my items to me. I spoke with Jason when I was having an issue with a different auctioneer and he got the issue resolved when he didn't have to do anything. I sent them about 100 coins to sell for me and my money was in my PayPal in less than a week. Very trustworthy auctioneer.

Date of experience: September 08, 2024


Rated 5 out of 5 stars

I wasn't sure what I was signing up…

I wasn't sure what I was signing up for, but needed help finding new homes for my friend's furniture, furnishings and personal effects. The Blue Nest team came in and organized everything very quickly; next think I discovered the items posted on a website; a sale and pickup. Pickup was beautifully managed as was the entire transaction. A huge help and a big relief.

Date of experience: September 09, 2024


Rated 5 out of 5 stars

AuctionNinja is a great resource

AuctionNinja is a great resource. The uniformity between the various folks offering items for sale is amazing. The way the site has obviously screened these sellers and gotten them to offer as many photos as they do, with measurements, not hiding flaws, answering questions about their items with photography is phenomenal. I can search for auctions in my area, finding items not available in the customary retail market without having to leave the house. I'm hooked!

Date of experience: September 06, 2024


Rated 5 out of 5 stars

Love these auctions!

Love these auctions! I won some beautiful vintage jewelry! Items accurately described. Easy convenient pick up . Great variety of items to choose from . Wonderful Store and owners !

Date of experience: September 05, 2024


Rated 4 out of 5 stars

Photos and measurements are important.

Descriptions and pictures are beneficial, so the size could be better understood, if a measuring stick next to the item, or a description with details like a black metal table, instead of just a metal table. I recently bought one through one of your on line auction company. When I picked it up, it was brown, even though the pictures looked black.

Date of experience: September 05, 2024


Rated 5 out of 5 stars

AuctionNinja has a good user interface

AuctionNinja has a good user interface. It is easy to navigate. The individual auctions are easy to scroll through and presented in an uncluttered manner. The quality of each auction is totally dependent on each auction company - so the quality of pictures and descriptions varies greatly. The bidding process is easy.

Date of experience: September 06, 2024


Rated 5 out of 5 stars

Photos detailed the item well

Photos detailed the item well! Questions (I had a few) were timely answered before the auction ended. The item I won was prepared for shipment, well within the timeframe provided to me, and was packaged and shipped quickly, to which I was glad to have been the successful bidder.

Date of experience: August 31, 2024


Rated 5 out of 5 stars

Maine to Baltimore MD

This auction was in Maine and I live in Baltimore MD. It was easy to get an account. After I won my item, I had great customer service to get my item prepared to be sent to me. Communication was fantastic. I look very forward to receiving my piece any day now.

Date of experience: September 09, 2024


Rated 5 out of 5 stars

Prompt, useful communication from this seller.

This particular seller was prompt with communication and organized at pick-up, which I greatly appreciated. Unlike those sellers who never respond to your questions even early in the auction. This auction venue reminds me of a tag sale, but it's online instead of being in-person.

Date of experience: September 06, 2024


Rated 5 out of 5 stars

My observations

Item Pictures and descriptions are helpful for the bidder. Sometimes the login site seems to disappear before the auction has ended.
Curious why auctions that have ended still appear on the website.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Above and beyond I have to say

I have to say, the young man who walked up and down the hill with the auction items for customers went above and beyond. Not only was he friendly and helpful, he made sure we got our items that otherwise would have been abandoned because of unforeseen circumstances. You are very lucky to have him working for you. He deserves a bonus.

Date of experience: August 25, 2024


Rated 1 out of 5 stars

I won two items

I won two items. My sister went to pick them up only got one. Was told to call ups the next day because that’s where it’s going to drop off. I asked for the number and was told he doesn’t know it. Inconsiderate.

Date of experience: October 01, 2024


Rated 5 out of 5 stars

Auction Ninja is a great source for…

Auction Ninja is a great source for exploring estate sales. Nothing to knock about the site itself but be wary of sellers with ridiculous buyers fees and opening starting bids. I do realize that it’s the actual owners of the items that set the starting bids.

Date of experience: August 09, 2024


Rated 5 out of 5 stars

it’s all about timing

I like that options close later in the evening so I can bid after I get home from work. I also appreciate being able to pick up on Saturday versus during the work week.

Date of experience: August 28, 2024


Rated 5 out of 5 stars

This is my second time bidding and…

This is my second time bidding and winning from this seller, and every time has been an A+ experience from the cards to the delivery. Highly recommended and will be buying more great cards.

Date of experience: September 01, 2024


Rated 5 out of 5 stars

I love Auction Ninja!

Auction Ninja is very easy to use! I enjoy bidding on local items of interest to me. I have purchased amazing art, collectibles, and household items using their service.

Date of experience: August 30, 2024


Rated 5 out of 5 stars

I love the convenience of bidding…

I love the convenience of bidding online, and you are prompt to send messages when it's time for me to check because I've been outbid. The pickup and delivery went super smoothly and I am thrilled with my new rug! Thank you.

Date of experience: August 29, 2024