AllModern Reviews 

1,335
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 843 reviews, reviewers had a great experience with this company. Customers frequently mention that the furniture selection is of wonderful quality and remarkably reasonably priced compared to traditional retail stores. Shoppers express that they also appreciate the exceptionally fast shipping, careful packaging, and reliable delivery times that help set up living spaces smoothly. Some reviewers were not happy with unexpected delivery delays, extended waiting periods, and missing shipping updates regarding their open online orders. A few other people also felt that certain products arrived with minor structural defects, surface scratches, or were overly difficult to assemble correctly.

What people talk about most

Product

People report positive experiences with product, noting that items arrive looking sleek, modern, and exactly... See more

Delivery service

Customers had positive experiences with delivery service, often highlighting fast shipping times and... See more

Quality

Users describe positive interactions with quality, highlighting that items feature excellent construction and... See more

Order

Clients share ambiguous opinions on order experiences, reflecting a wide range of satisfaction levels. Many... See more

Price

Consumers find price to be positive, highlighting exceptional value and very reasonable costs for quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pleased with AM overall as far as selection, cost and delivery. My areas for improvement are 1) The inability to readily view each color of an item with one click on the same web page, 2) Often takes... See more

Company replied

Rated 4 out of 5 stars

AllModern was very quick to respond to an issue with my kitchen island and sent a replacement. Easy process and no phone call was necessary. Hence the 4 stars. The product…not so great. Tableto... See more

Company replied

Rated 5 out of 5 stars

Very pleased with merchandise we received so far: a dining bench, bedroom storage chest, and two bookcases. The furniture is sturdy and good looking and reasonably priced compared to some overprice... See more

Company replied

Rated 5 out of 5 stars

First time shopping. Visited the store in Dedham, MA. Was unaware purchase was by the app cart. So easy to buy on the spot or decide later on. Staff was very knowledgeable and helpful. Reclining ch... See more

Company replied


Company details

  1. #144 of 187 best companies in Furniture Store
  2. #5 of 6 best companies in General Store
  3. #63 of 90 best companies in Home Goods Store

Written by the company

Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(1,335)

843 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast delivery, well packed, no assembly needed! Beautiful comfortable chairs!! They are very heavy but that’s better than feather light!!

Fast delivery! Very well packed, no assembly!
Love my chairs! Very comfortable. The only negative is that they are very heavy. That’s my reason for 4 starts! But rather that than feather light👍🏻

September 7, 2026
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Reply from AllModern

Hi Marlou, thank you so much for the review! We are thrilled to hear that you love your new chairs!

Rated 5 out of 5 stars

Great value

Great value, selection and fast delivery.

September 19, 2026
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Reply from AllModern

Hi Carole! Thank you so much for taking the time to write a review, we appreciate it!

Rated 5 out of 5 stars

I won the sweepsteaks for $500 I was…

I won the sweepsteaks for $500 I was totally surprised as I did not think ppl
Actually won those things !!! Thank you so much . All modern had a modern unique taste and I have loved and supported it for years love the product !! Such unique and beautiful pieces

September 19, 2026
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Reply from AllModern

Hi! Congratulations on winning the sweepstakes, and thank you so much for taking the time to write a review! We're thrilled to hear that you are happy with our products!

Rated 5 out of 5 stars

Didn’t even realize it’s a wool carpet…

Didn’t even realize it’s a wool carpet but I actually love that even more now and works perfect for what I needed it for.

September 18, 2026
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Reply from AllModern

Hi Collin, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!

Rated 2 out of 5 stars

The wall art frame is severely damaged…

The wall art frame is severely damaged in multiple areas. I wouldn’t expect to receive an item in this condition from AllModern, even though it was an open box item. You need to clearly state any damage when selling an item.

September 11, 2026
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Reply from AllModern

We’re sorry to hear your wall art arrived with damage that wasn’t clearly noted in the listing. We understand your concern, especially with an Open Box item, and we’d like the opportunity to make this right. We’ve emailed you to follow up and assist further.

Rated 5 out of 5 stars

The product matched the description and…

The product matched the description and met my expectations. The delivery was “white-glove” service.

September 17, 2026
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Reply from AllModern

Hi Yomba, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!

Rated 4 out of 5 stars

Good product but will return because of color

Delivery was very fast and the velvet quilt seems nice but I did not get it out of the shrink wrap because the color is not what I expected. Midnight Blue is very grey/silvery blue. I was hoping for a deeper, darker blue. I will return the quilt.

September 11, 2026
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Reply from AllModern

Thank you for sharing your feedback! We’re glad to hear the delivery was fast and that the quilt seems to be good quality. We’re sorry the Midnight Blue color wasn’t the deeper, darker blue you were expecting. We appreciate you taking the time to share your experience and hope we can help you find the perfect color in the future.

Rated 1 out of 5 stars

Missing hardware

The beautiful chair arrived today. I prepared to put the chair together all of the hardware missing.

September 10, 2026
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Reply from AllModern

We are very sorry to hear that the hardware was missing from your package, Suzy. This is not the experience we strive to provide. We've sent you an email to help resolve this issue and look forward to hearing back from you.

Rated 5 out of 5 stars

Item i was looking for was easy to…

Item i was looking for was easy to find. Shipping was super quick.

September 8, 2026
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Reply from AllModern

Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!

Rated 1 out of 5 stars

Not delivered 🙃 under review if I get…

Not delivered 🙃 under review if I get them at all it’s 2-3 weeks late. I’m not going to be a complainer. Maybe they will get delivered and I just need patience.

September 4, 2026
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Reply from AllModern

Hi Ingrid, we understand your concern and have sent you an email so we can look into this further for you.

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order, no updates. It’s been over a week since it was supposed to have arrived.

September 6, 2026
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Reply from AllModern

Hi Mary, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

Rated 5 out of 5 stars

Sofa

The sofa is great and the delivery was excelent.

September 8, 2026
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Reply from AllModern

Thank you so much for sharing your review, Rita! We are so glad to hear that delivery was excellent and that you're loving your sofa.

Rated 5 out of 5 stars

Solid value for money, good aesthetics, great experience

Five stars all around. Delivery was prompt and as expected on delivery day. Packaging was great, nothing damaged in transit. I’d echo other sentiments on assembly - it isn’t a cakewalk, there’s one or two places where screws didn’t perfectly line up, but it wasn’t a dealbreaker by any means. The bed is solid, it looks great, is sturdy enough for my 3 year old to jump on and not wobble, and a solid wood stylish bed for this price point is a slam dunk.

September 14, 2026
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Reply from AllModern

Thank you, Christina, for your kind review! We truly appreciate your support and are so glad you had a great experience with AllModern.

Rated 5 out of 5 stars

My issue was resolved in a timely…

My issue was resolved in a timely manner.

September 7, 2026
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Reply from AllModern

Hi Wenz, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fast accurate responses to my…

Fast accurate responses to my questions. I’m excited to get my new product and I’m 100% sure it is what I was looking for.

September 7, 2026
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Reply from AllModern

Hi Mel, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The banana leaf plant was very healthy…

The banana leaf plant was very healthy and beautiful. It was packaged well and had no damage.I love it

September 6, 2026
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Reply from AllModern

Thank you, Roanna! We’re so glad to hear you’re happy with the quality of your purchases. We truly appreciate your support and hope you continue to enjoy your items!

Rated 5 out of 5 stars

Great Overall Pick

Ordering was a breeze. Product came fully assembled. Delivery team was on time and gave a 30 minute heads up. Upon arrival, the guys were professional, clean and fast. couch looks and feels great and is very well made. Would recommend!!

September 7, 2026
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Reply from AllModern

Sandra, thank you so much for your wonderful review! We’re thrilled to hear you had such a smooth experience from ordering to delivery and that you’re loving your new couch. We truly appreciate your recommendation!

Rated 1 out of 5 stars

haven't received my order

September 6, 2026
AllModern logo

Reply from AllModern

We’re sorry your order hasn’t arrived yet. We understand how important it is to receive your order as expected, and we’d be happy to help. We’ll be reaching out to you by email to follow up and provide additional assistance. We appreciate you bringing this to our attention.

Rated 3 out of 5 stars

incomplete

I like your selection of designs, but I was not happy that I couldn't buy a rug pad when I purchased the rug. The order was incomplete

September 13, 2026
AllModern logo

Reply from AllModern

Thank you for sharing your feedback. We’re glad to hear you enjoy our selection of designs, though we’re sorry your order didn’t feel complete without being able to purchase a rug pad at the same time. We appreciate you bringing this to our attention, as feedback like yours helps us identify opportunities to improve the shopping experience.

Rated 5 out of 5 stars

Delivery service was excellent

Delivery service was excellent, they quickly assembled the chair and were very communicative ahead of the delivery. Product shipped quickly.

September 6, 2026
AllModern logo

Reply from AllModern

Thank you for the wonderful review! We are thrilled to hear that our delivery team provided great communication and made your chair setup so fast and easy.

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