CabinetSet.com LLC Reviews

67  Excellent
TrustScore 4.5 out of 5

4.6

In the Cabinet Store category

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Reviews4.6

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Rated 5 out of 5 stars

Very good experience

Very good experience - super fast delivery - cabinets are beautiful, well constructed- just as described. Only critique is that the assembly directions are very vague. Would highly recommend CabinetSet.com to others shopping for cabinets. We will be making future purchases

Date of experience: August 06, 2024

Reply from CabinetSet.com LLC

Thank you so much for your kind words! We appreciate your feedback about the assembly directions. We look forward to assisting you with your future purchases!

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Rated 5 out of 5 stars

Best cabinet buying experience ever!

Some of the best cabinets I have seen with an incredible price. Although long distance shipping is not ideal, when there is an issue or damage they are on the spot to help and take care of any and all issues. I have personally had two separate shipping damages and their customer service is second to none and made sure everything was replaced and taken care of with no issues whatsoever. I will continue my cabinet needs with cabinetset because they go above and beyond to take care of their customers even all the way down here in Alabama!
Thank you guy’s for always being helpful and taking care of me!
Craig.

Date of experience: November 25, 2023

Reply from CabinetSet.com LLC

Thank you for your kind words and for choosing CabinetSet.com LLC for your cabinet needs. We look forward to continuing to serve you down in Alabama!


Rated 5 out of 5 stars

Great Cabinets, Great Price!

Quality cabinets at a reasonable price. Their delivery time was quick and the designer was very easy to work with and had the design to me the next day, if I remember correctly. I would use them again.

Date of experience: July 13, 2024

Reply from CabinetSet.com LLC

Thank you for your review! We appreciate your business!


Rated 5 out of 5 stars

Great Customer Service

All questions were answered quickly. The wrong color cabinet arrived and within a day they had the correct one shipped. Great customer service.

Date of experience: July 15, 2024

Reply from CabinetSet.com LLC


Thank you for your kind feedback! We're thrilled to hear that all your questions were answered promptly and that we could quickly resolve the issue with the wrong color cabinet. . If you need any further assistance, please don't hesitate to reach out.


Rated 5 out of 5 stars

These cabinets are high quality and…

These cabinets are high quality and shipped very fast. Also the free shipping help keep the cost down. I will recommend them to my son-in-law who's building a house at this time.

Date of experience: July 15, 2024

Reply from CabinetSet.com LLC

Thank you for your wonderful feedback! We appreciate your recommendation and look forward to assisting your son-in-law with his project.

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Rated 5 out of 5 stars

cabinets are well made

cabinets are well made

I have purchased many cabinets for other companies and these are one of the better made units. Only minor adjustments to have these units square and easy to install.

Date of experience: July 10, 2024

Reply from CabinetSet.com LLC

Thank you for your positive review! Feel free to reach out if you need any cabinets in the future.


Rated 3 out of 5 stars

Customer communication lacking

I placed the order on-line and received no confirmation until I reached out 4 days later. I was beginning to think it was a scam. Shipping date was missed by a week and again I wasn't notified if the delay. Really messed with our schedule. Quality of cabinets is good and only had one ding on the cabinets.

Date of experience: February 08, 2024

Reply from CabinetSet.com LLC

Thank you for your review. Unfortunately, we cannot control when our emails may end up in customer's spam or promotional folders. It is recommended that customers check all folders, including spam and promotions, to ensure they do not miss any important updates or correspondence from us.

Additionally, I understand the frustration that can come with shipping delays, and I want to assure you that these occurrences are sometimes outside of our control. We work with trusted carriers to ensure timely delivery, but occasionally unforeseen circumstances can cause delays in transit.


Rated 5 out of 5 stars

Nice quality cabinets and great follow…

Nice quality cabinets and great follow up on my satisfaction. They sent the samples that I oreder very quickly.

Date of experience: July 08, 2024

Reply from CabinetSet.com LLC

Thank you for your feedback! We are glad that you liked our cabinets!

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Rated 5 out of 5 stars

Cabinet door samples

Quality of the cabinet door for samples we ordered were great. Definitely going to order a full set of cabinets from them. The shipping seemed a little on the slower side but that my only small critique.

Date of experience: May 24, 2024

Reply from CabinetSet.com LLC

Thank you for your review! We appreciate your business!


Rated 1 out of 5 stars

the prices were way to high

Date of experience: August 02, 2024

Reply from CabinetSet.com LLC

Thank you for taking the time to share your feedback. We're sorry to hear that you found our prices to be higher than expected. We strive to provide high-quality products and services, and our pricing reflects the value and care we put into ensuring this.


Rated 5 out of 5 stars

Wonderful experience here

Wonderful experience here. We ordered the Vienna in White and couldn't be happier with the quality. The prices were the best online that we could find as well. The customer service was amazing - we requested an extension to report damage and they were quick to respond and made it easy. The delivery process was smooth and shipping was fast. As other people have mentioned the instructions aren't detailed but we assumed that it's because they're mainly dealing with experienced buyers such as contractors. However, we're a couple of diy'ers and we were able to figure it out. If you've had any experience with building furniture at home, such as IKEA, you'll be fine.

Date of experience: January 08, 2024

Reply from CabinetSet.com LLC

Thank you for sharing your experience with us! We appreciate your business!


Rated 5 out of 5 stars

Ziggy was our design specialist

Ziggy was our design specialist, he did a great job explaining our options and helping to make our small galley kitchen more efficient, it was a pleasure dealing with him, he made it fun! Ramona was knowledgeable and helpful when I called with questions and Ziggy wasn’t available, would definitely recommend them!

Date of experience: April 26, 2024

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Rated 5 out of 5 stars

I am IN LOVE! Highly recommend!

I am IN LOVE with my new kitchen from Cabinet Set! I am a picky shopper and took my time to research the market, prices, designs, and quality. So happy I went with this company, as I got everything I wanted with their customization options and a helpful friendly customer service team who answered all my questions and assisted every step of the way!

Date of experience: September 05, 2023


Rated 5 out of 5 stars

Nice & Reasonable Kitchen Update

The experience with CabinetSet.com was easy and quick. However, they need to work on their shipping. The shipper sent three emails indicating that I would be contacted to arrange a deleivery time and I never was. They showed up at my house without warning and I was at work. It was either let them deleiver them or they would be sent back delaying my project. I have some damaged boxes but have not been able to get to opening them to see if I have damage. Make sure to be proactive with their shipping service and do not wait for them to contact you.

Date of experience: January 09, 2024

Reply from CabinetSet.com LLC

Thank you for your review. We appreciate your business.


Rated 5 out of 5 stars

Order of Springfield Toffee…

Office people always answer the phone and are very helpful with questions. My large order of Springfield Toffee came much quicker than I expected. 6 pallets of cabinets and nothing was damaged.

Date of experience: February 29, 2024

Reply from CabinetSet.com LLC

Thank you for your positive review! We are happy to hear that you are satisfied with our services. If you need any assistance, feel free to reach out to us.


Rated 5 out of 5 stars

The sample is a beautiful piece

The sample is a beautiful piece. Has a beautiful smooth finish. Was delivered on time and satisfied on the product.

Date of experience: June 07, 2024

Reply from CabinetSet.com LLC

Thank you for your review. We look forward to continuing to assist you with your kitchen/bathroom project.

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Rated 5 out of 5 stars

If you want a kitchen that exudes…

If you want a kitchen that exudes elegance, functionality, and style, look no further than Cabinet Set. They have earned my trust, and I will undoubtedly be returning for any future cabinetry needs.I appreciated their willingness to work within my budget constraints without compromising on quality or design.
I also have to mention the exceptional customer service provided by the company. They were responsive to all my queries and kept me informed at every step of the process, giving me peace of mind throughout the project.

Date of experience: July 28, 2023


Rated 3 out of 5 stars

The speed of delivery was wonderful

The speed of delivery was wonderful. Unfortunately the color does not match what I need

Date of experience: June 21, 2023

Reply from CabinetSet.com LLC

Dear Eron,

Thank you for the interest in our products. Our records indicate you ordered one sample door from us. We appreciate you ordering a sample to see the color before ordering products.

It is sad the color of the sample did not match with what you expected. However that is what the samples are for. They are provided so customers can check colors.

We don't believe we deserved one star in this case. However, we value you as a customer and would appreciate another opportunity to serve you better.

Sincerely,
Customer Service