Daraz Nepal Reviews 57

So many Pop-Up but still best place to shop online in Nepal.

Date of experience: April 18, 2025

I opened the website feeling very bad experience, so ugly and slow opening.

Date of experience: April 09, 2025

Terrible app, and no customer service. Don’t want to ressolve issue, just wanna take your money.

Date of experience: February 05, 2025

Please do not buy any item from Daraz. I bought humidifier at Rs3700 from seller laughing budhha. It broke down within a month. This product has warranty but Daraz is not processing the refund and also seller is asking me to return it to daraz. The worst thing is daraz do not have custome service who you can talk to about your problem. Please pay few rupees extra and buy from real shop. I am filing police complaints against Daraz and laughing Buddha store.

Date of experience: February 10, 2025

Regarding this return and refund.I lose my 4200 amount in daraz refund store voucher.I bought heater 3 weeks ago during my pregnancy when it delivers came damage product where i request to return and refund in my bank account.I gave all my bank details waited for 10 days and more but refund was provided through store credit voucher.After i have done my c-section at hospital i came home and decided to use amount buying few products from mama earth even i dont need it i wanted to redeem my money.after selecting all product and selected to buy in cart while checkout i couldn't use my store credit voucher of rs 4922 it was shown only 150 shipping charge free so i tried to do it buying only one product of cost 800 where it was paid through store credit voucher but shipping charge has to be paid.But in account it shows store credit voucher collected of 4922 whereas i have used only 800 sum amount.I asked delivery guy to help he contacted somewhere in headoffice and was told i cannot get my remaining amount 4100 back its gone.This is so wrong and unfair where i couldnt contact customer service or concerned department directly and lose my amount unnecessarily.This is not small amount where ur refund takes too long and was not deposited in given bank details due some problem in daraz something and your amount is lost without using it.

Date of experience: January 14, 2025

Don’t even think about doing business with this company. They are scammers. Wouldn’t even give one star as they are liars and thieves. Avoid at all costs.

Date of experience: December 12, 2024

i order 10 days a go place order courier guy he didn't contact but delivery guy always he attempt failed 4 days same delivery attempt failed is not customers service zero service

Date of experience: October 28, 2024

I always get my product on time and get quick response. Daraz is best platform for online shopping

Date of experience: October 25, 2024

I have ordered pc and when it delivery to me but CPU is restarting with in 10 every minute and I have done return to Daraz but they told this product is working and sent again to me but when I receive again same problem arrives and also 1 thing delivery takes 10-15 days and return take 10-15 days and again return to me take 10 days and yesterday I have filled complaint now it takes 10-15 days I definitely know it takes 1-2 month but also don't know if problem will solve or not

Do not buy anything from this seller of Daraz - Tech Iris Computing

Date of experience: October 29, 2024

Daraz need to add my area location . my location is Lumbini province bardiya bhurigaun bazar

Date of experience: October 26, 2024

Rated 5 out of 5 stars
May 5, 2023
Worst online company i ever knew..I ordered a baby tricycle and they delivered something else which doesn't match at all,completely fraud , cannot trust at all, Nepal government banned this company.
Worst service I ordered a tricycle they delivered something else which doesn't match at all...completely fraud...cannot trust at all..
Nepal government should banned this company.

Date of experience: September 15, 2024

customer service is very bad. if you complain about something, they take about 10 days to followup. I had initiated a return order, the team didn't come to pickup the order. And in the daraz, it showed that my iteam has failed the inspection check and will be delivered back to me. This is how Daraz works.

Date of experience: September 18, 2024

I thought it was okay but recently I have very bad experience with my return. I returned the item , no trace of voucher for Rs. 2180 for so many weeks. I can’t get through to anyone to enquire.

Date of experience: September 10, 2024

I order the M.2 Nvme SSD few days back and now they cancelled it without reason.

Date of experience: September 02, 2024

Very worst and worst service

I'm waiting my order from 28 July 2024 till today (02 September 2024) can you imagine......

Date of experience: September 02, 2024

Day by day worst and worst. Don't use this service. It has already been 2 weeks that I ordered my product and talked with support last week said they will prioritize but that was jsut a gimmick and now again same things. I said i wanted to cancel and give me a refund they aren't doing that as well. Customer's urgency is not of priority for daraz so thanks I'll never be using Daraz after this.

Date of experience: August 13, 2024

What a amazing delivery man
Really thankful roshan dahal
Keep it up man 🥰🥰

Date of experience: August 14, 2024

I bought a pasta maker that had a part lose when I bought it, didn’t realise that it was a lose part thought might have had another purpose . Anyway tried to use the pasta maker and it would not work : so I returned it and Daraz would not refund me the money saying “ I had used it” made no sense at all as it was defective it took me trying to use the product to discover it was broken. Apparently I should have retuned it before it broke ! When I told them it was defective and I didn’t brake it that was why I retuned it the women sounded like a robot .

Date of experience: August 06, 2024

The worst Portal | Don't use it.
Re-captcha appears every 2 seconds.

Date of experience: July 30, 2024

Not a good place to shop. My orders get canceled every time. It takes at least 5 to 10 days for them to take any action and nothing changes. The discounts and offers do not last, and I have to pay again for a reorder, which eventually gets cancelled. I have deleted my account and will never use this store again. A very bad experience...

Date of experience: July 12, 2024