Thank you again for another perfect pendant and necklace. They are beautiful and you guys are wonderful artisans! Love u guys. And also your package came so quickly so as always you’re on top of your... See more
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Excellent quality jewels.. It's not the first time shopping from Divon. Whoever's behind this business must really love what they're doing and they do it with a lot of care.The packaging is so unique.... See more
Company replied
Order number 11361 - order was placed November 25th . Receive the confirmation that they accepted the order and accepted the payment. December 5 was notified that my package would arrive by the 20th.... See more
Company replied
Started off strong. Fast delivery, beautiful ring. However it was too small for me, despite being my usual size.I'd emailed in asking if I could exchange it to which they said they would be more tha... See more
Company details
- #17 of 20 best companies in Costume Jewelry Shop
- #101 of 121 best companies in Fashion Accessories Store
- #57 of 58 best companies in Jeweler
- #8 of 8 best companies in Jewelry Buyer
- #55 of 60 best companies in Jewelry Designer
- #145 of 162 best companies in Jewelry Store
Written by the company
Founded in February of 2021 and based in London, Divon is a movement for creative unique Jewelry for people to discover their style. We strive to create unique Jewelry that encourages our members to tap into their creativity and explore their personal styles using the finest material for a Lifetime. Each Divon piece is crafted one by one. Putting all our Passion into every detail.
Contact info
60A-60B WALM LANE, NW24RA, LONDON, United Kingdom
- 07587768788
- infodivon@gmail.com
- divonlondon.com
3.5
Average
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
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Thank you again for another perfect…
Thank you again for another perfect pendant and necklace. They are beautiful and you guys are wonderful artisans! Love u guys. And also your package came so quickly so as always you’re on top of your game 😊
September 3, 2026
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Scam site
Scam site. Been waiting 3 months for my glasses (which are also listed on Shein for a 1/4 of the price.) They ignore emails.
August 10, 2026
Unprompted review
Reply from divonlondon.com
Dear Jennifer,
Hello we just wanted to clarify that DIVON specialises in handmade jewellery only. We do not sell glasses, and we do not list products on Shein.
This review does not appear to relate to an order placed with us. If you did purchase jewellery from DIVON, please send us your order number and we will look into it immediately and do everything we can to help.
If this review was posted in error, we would be grateful if it could be removed, as it does not reflect our products or service.
Kind regards,
Marios
My Winged Victory pendant is beautiful
My Winged Victory pendant is beautiful, solid and well made. It arrived very quickly, and I am very pleased.
July 15, 2026
Reply from divonlondon.com
Dear LB,
Thank you so much for taking the time to leave a review. We’re really happy that you love your Winged Victory pendant and that it arrived quickly.
Best regards,
Marios
Great company and beautiful product
This a good company. After having a problem with a shipment, they made it right in a timely manner and left me very pleased with the product. Gorgeous.
July 9, 2026
Reply from divonlondon.com
Dear Christina,
Thank you for taking the time to leave a review, and we are truly sorry to hear about this.
We sincerely apologise that only one of the two necklaces from order #3403 arrived, and that you did not receive a timely response to your emails. That is not the standard we aim for, and we understand how upsetting this must have been.
We have now sent the second necklace to you. Please accept our apologies once again for the error and for the inconvenience caused.
If the replacement has not arrived yet, or if there is anything else we can do to help, please do get in touch and we will look after this for you straight away.
Kind regards,
Marios
The product is not bright gold like in…
The product is not bright gold like in the photo. It is almost a bronze color. I paid so much for it to look cheap.
June 29, 2026
Reply from divonlondon.com
Dear Julie,
Thank you for taking the time to leave a review. We are truly sorry that the piece did not meet your expectations and that you felt disappointed with the colour.
Our jewellery is made from 316L stainless steel, which is a highly durable material, and finished with 18K gold plating. We always aim for the product to match the photographs as closely as possible, and we are sorry if the tone appeared different when it arrived.
Your satisfaction matters a great deal to us. If you are not happy with the item, please email us with your order number (#3379) and we will be happy to arrange a full refund.
We want every customer to feel looked after, and we would welcome the chance to put this right.
Kind regards,
Marios
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I ordered / paid for a jacket on the…
I ordered / paid for a jacket on the 21st June and still not received it. Tried to phone but no joy.
June 21, 2026
Unprompted review
Reply from divonlondon.com
Dear Cheryl,
We would like to clarify that DIVON specialises in handmade jewellery only. We do not sell jackets.
This review does not appear to relate to our business. If the review was posted in error, we would be grateful if it could be removed, as it does not reflect our products or service.
If you did place an order with DIVON, please send us your order number and we will be happy to help.
Kind regards,
Marios
Knots galore
The piece, itself, is lovely, but the packaging is dreadful. The box and bag are nice but the chain arrived in one gigantic knot and after 10 minutes, I still can't get the last knot out. Not good, people-- you need to do better.
June 26, 2026
Reply from divonlondon.com
Dear Stan,
Thank you for taking the time to leave a review, and we are sorry the chain arrived in a knot.
We have since changed how we pack our jewellery. Each necklace now comes with a protective plastic cover, the chain is packed separately in its own plastic sleeve, and then it is placed in a linen pouch and boxed. This is to prevent knots during shipping.
We are glad you still found the piece itself lovely. If you need any help, please do not hesitate to get in touch we are here to assist you.
Kind regards,
Marios
Gorgeous pendant.
Gorgeous piece that is more substantial than I expected. So happy with this beauty! Feels more expensive than it was. Also appreciate the good communication and prompt shipping.
June 15, 2026
Reply from divonlondon.com
Hello Ann,
Thank you so much for your review.
Best,
Marios
Reply from divonlondon.com
Dear Anon,
Thank you so much for taking the time to leave a review. We’re delighted you liked the product and that it arrived quickly.
Kind regards,
Marios
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Reply from divonlondon.com
Dear Madeline,
Thank you for taking the time to leave a review. We are sorry that the item and our customer service did not meet your expectations.
We take great care with each piece. Our jewellery is handmade and made from 316L surgical stainless steel, with 18K gold plating on our gold pieces. Our aim is always to provide durable, high-quality jewellery, and we are sorry if your order did not feel that way.
If you are not satisfied, please email us with your order number. We will look into this for you and do everything we can to put it right.
Your experience matters to us, and we would welcome the opportunity to help.
Kind regards,
Marios
international shipping time was stated…
international shipping time was stated 4-5 workdays, now i’m waiting since 8 days and nothing has happened
May 15, 2026
Fast shipping and beautiful products
April 30, 2026
Four star experience
Customer service and speed of delivery were without fault. It seemed the order arrived to my hotel room within 15 minutes - the ice cream wasn’t even melted! The cookies were fresh and good but not great.
May 7, 2026
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Bought a pair of sunglasses worth about…
Bought a pair of sunglasses worth about 5 pounds,complete rip off
April 27, 2026
Unprompted review
Reply from divonlondon.com
Dear Jackie,
We would like to clarify that DIVON specialises in handmade jewellery only. We do not sell sunglasses or glasses of any kind.
This review does not appear to relate to our business. If it was posted in error, we would be grateful if it could be removed, as it does not reflect our products or service.
If you did place an order with DIVON, please send us your order number and we will be happy to help.
Kind regards,
Marios
I got the 'winged victory' necklace for…
I got the 'winged victory' necklace for my birthday.
It is absolutely beautiful.
Thank you.
April 22, 2026
It’s a lovely item as described and it…
It’s a lovely item as described and it arrived very quickly. Thank you.
March 27, 2026
Amazing product!!!
March 16, 2026
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My new favorite necklace!
January 12, 2026
Excellent Customer Service, Great Quality Item
Ordered helicopter cufflinks via Not on the High Street for a rushed gift. It said if you paid extra they would arrive on the Weds. I needed them for the Wednesday morning, so this seemed a bit risky and I wanted to see if there was an overnight delivery option instead. With no option for this, I saw who the sellers were and separately went to their website and emailed my dilemma. The gift was for someone leaving on the Wednesday to work for Air Ambulance. We decided to take the risk and ordered the cufflinks on the Friday afternoon.
To our surprise, they arrived Saturday morning and are excellent quality. The detail and weight are both great and the gift box was nice too. When I returned to work on Monday, I saw an email that had arrived after I left on Friday from Divon, acknowledging my email and saying don’t worry they will “take care of it..” and they most certainly did!
The cufflinks seem like a very fitting gift for this person and we are delighted with the quality and look of them. We can’t wait to see his face when he opens them.
Huge thanks to Divon for high standards, excellent customer service, great quality products and speed of delivery. Absolutely 10/10.
January 17, 2026
Unprompted review
Started off strong
Started off strong. Fast delivery, beautiful ring. However it was too small for me, despite being my usual size.I'd emailed in asking if I could exchange it to which they said they would be more than happy too.
I sent the ring in, emailed with my measurements for a new ring and nothing. It's been over a week now I've had zero messages despite sending the ring back with three emails being ignored. Such a shame as the pieces are beautiful their customer replies are lacking. Wouldn't go back as I feel I've been scammed.
January 10, 2026
Unprompted review
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