3,216 total
Crystal really went out of her way to help out . It was truly appreciated!
Date of experience: September 21, 2020
Reply from Freeway Insurance
Hello Kessy, your feedback is really important to us. Thank you for your time. Freeway Insurance Services appreciates your business and wants you to enjoy your experience with us.
Date of experience: September 21, 2020
Reply from Freeway Insurance
Hello Pearl, thank you for taking the time to write about your experience with Freeway Insurance Services. We are happy our service was to your liking. We look forward to continue conducting business with you in the future!
Date of experience: September 11, 2020
Reply from Freeway Insurance
Hello Norma, we would like to apologize for your negative experience with our company. We’d like to learn more about your specific situation and make things right. We would greatly appreciate if you could give us your contact information or give us a call at 1-800-960-0036, at your earliest convenience in order to help you solve this situation. We look forward to speaking with you and working towards earning back your business.
We are please with the efficiency of the service we received. The staff were professional and courteous in their manner. We much appreciated it.
Date of experience: September 09, 2020
Reply from Freeway Insurance
We're pleased you had a great experience. Appreciate the review! Thanks!
Starting my policy was easy. My agent told me I had to set up auto pay which is great, only thing is I never get a reminder email or text letting me know payment will be coming out of my account soon. Also i could never log in to the website at all.
Date of experience: September 08, 2020
Reply from Freeway Insurance
Hello Cynthia, we would like to apologize for your negative experience with our company. We’d like to learn more about your specific situation and make things right. We would greatly appreciate if you could give us your contact information or give us a call at 1-800-960-0036 at your earliest convenience in order to help you solve this situation. We look forward to speaking with you and working towards earning back your business.
Made it was so easy. Help me with everything. Got me the lowest possible rate. I didn’t even have my credit card she held everything called me later to get the information. I had them before but I had to reinstate it they’re really good insurance and then two accidents with them everything got taken care of perfectly.
Date of experience: September 05, 2020
Reply from Freeway Insurance
Hello Anikai, we thank you for sharing your experience with us. Customer Satisfaction is our top priority here at Freeway Insurance Services. Thank you for your time and positive feedback.
Just want to let you know what excellent service Lizbeth Cruz gave me and also saved me some money on renewing my policy with another company. They sure look out for our interest.
Date of experience: September 04, 2020
Reply from Freeway Insurance
Hello Theresa, we thank you for sharing your experience with us. Customer Satisfaction is our top priority here at Freeway Insurance Services. Thank you for your time and positive feedback.
So far haven't had any claims but have had nothing but positive things to say about the agents freeway insurance has, always very helpful and polite.
Date of experience: August 29, 2020
Reply from Freeway Insurance
Hello Rube, we thank you for sharing your experience with us. Customer Satisfaction is our top priority here at Freeway Insurance Services. Thank you for your time and positive feedback.
not bad service according to the time we all are living in. if I can renew my policy I will do it.
Date of experience: August 29, 2020
Reply from Freeway Insurance
We love hearing from our customers, this helps us become better at what we do. Thank you for your review. Freeway Insurance Services looks forward to finding better ways to serve you. Have a great day!
I’ve already done this.... I don’t know why it got sent again.
Date of experience: August 28, 2020
Reply from Freeway Insurance
We appreciate your comment about the service you received with Freeway Insurance Services. We value your business and look forward to providing you with great service in the near future!
Well for the moment I don't have request services for accidents but from I got my insurance the service from the office person had been excellent and by on line payments all has been good, the web site works easily because I'm not kind of person very involved with the technology.
Date of experience: August 28, 2020
Reply from Freeway Insurance
We love hearing from our customers, this helps us become better at what we do. Thank you for your review. Freeway Insurance Services looks forward to finding better ways to serve you. Have a great day!
Date of experience: August 28, 2020
Reply from Freeway Insurance
We're so glad we could help!
Date of experience: August 28, 2020
Reply from Freeway Insurance
Hello Cesar, thank you for taking the time to write about your experience with Freeway Insurance Services. We are happy our service was to your liking. We look forward to continue conducting business with you in the future!
Reply from Freeway Insurance
Hello Cynthia, your feedback is really important to us. Thank you for your time. Freeway Insurance Services appreciates your business and wants you to enjoy your experience with us.
Reply from Freeway Insurance
Hello Tyrone, we thank you for sharing your experience with us. Customer Satisfaction is our top priority here at Freeway Insurance Services. Thank you for your time and positive feedback.
Date of experience: August 24, 2020
Reply from Freeway Insurance
Hello Maria, we thank you for sharing your experience with us. Customer Satisfaction is our top priority here at Freeway Insurance Services. Thank you for your time and positive feedback.
Date of experience: August 24, 2020
Reply from Freeway Insurance
Hello Melissa, your feedback is really important to us. Thank you for your time. Freeway Insurance Services appreciates your business and wants you to enjoy your experience with us.
I can’t complain very please with my insurance
Date of experience: August 24, 2020
Reply from Freeway Insurance
Hello Diego, we love hearing from our customers, this helps us become better at what we do. Thank you for your review.
Date of experience: August 24, 2020
Reply from Freeway Insurance
Hello Vanessa, we love hearing from our customers, this helps us become better at what we do. Thank you for your review.
Did not offer teacher discounts..Insurance is high.
Date of experience: August 21, 2020
Reply from Freeway Insurance
Hello Diane, we would like to apologize for your negative experience with our company. We would greatly appreciate if you could give us your contact information or give us a call at 1-800-960-0036, at your earliest convenience in order to help you solve this situation. We look forward to speaking with you and working towards earning back your business.
