Freeway Insurance Reviews

I today had pleasure of being assisted by Ms Lindsay at the office in Springfield & I really can’t say enough about her customer service. I wish everyone could have such an experience. Assisting me with my quote, explaining everything clearly,& finding the right numbers that worked for me sounds like a lot but she made it feel like I was leisurely walking through the park. Which is a blessing especially today because everything is so automated.Thank you again the wonderful experience.

Date of experience: September 13, 2024

Amie at freeway insurance in Fontana was super helpful and very kindhearted. we had a great experience, she provided us with the best rates. Thank you Amie

Date of experience: September 13, 2024

The representative was very helpful in finding a policy I could afford, she was friendly and knowledgeable in her job I would recommend this company. Than you for good services.

Date of experience: September 13, 2024

My agent was very helpful in finding the right policy for me in my price rang . Gave me a few options on policy in my price , very quick and efficient In assisting me .

Date of experience: September 13, 2024

Linda was professional and courteous, she got me a quote and police quickly.

Date of experience: September 13, 2024

She was very amazing she helped me and my husband out a lot she an amazing person I thank her for taking the time to fix our issues . And also question I highly recommend her .

Date of experience: September 06, 2024

Jhon displayed exceptional professionalism and dedication while assisting me in finding an insurance plan that aligned with my fixed income budget. His thoughtful approach and genuine care made the entire process remarkably comfortable. I wholeheartedly recommend this company, as long as they continue to employ individuals like Jhon Marce.

Date of experience: September 11, 2024

My insurance agent Allan Gudino is my trusted insurance agent and has found me great deals in the past with my car and now helped me add my wife's car at great prices and benefits. Very happy with Allen and freewa
freeway auto insurance.

Date of experience: September 02, 2024

The one who helped me was very professional and understanding to my age she was patient and help me with a great price for my vehicles l highly recommend Adrianna for anyone who needs car insurance.Thank you.

Date of experience: August 30, 2024

Great Customer Service, Staff Keimaya Was Excellent And Was Extremely Nice I Love Coming Here.!!!

Date of experience: September 10, 2024

Exactly what I needed!
After looking for insurance for weeks and getting outrageous quotes and poor customer service from other companies, I called Freeway, and I'm sure glad I did. I spoke with Tania at the Long Pond office. She was courteous, helpful, and informative. I received the best rate and the process was effortless. I highly recommend, if you are looking for insurance, do yourself a favor and give her a call!

Date of experience: August 28, 2024

Elise is a wonderful agent I look forward to doing business again she is very pleasant and outgoing, and always satisfies my needs, and for a great price too!! Very happy!! Will definitely will recommend to everyone!! ;)

Date of experience: September 02, 2024

They have been very negligent on keeping in touch with me are even responding to my emails and phone calls. I made a claim in December and still haven’t taken care of it and will not even respond. I highly recommend that you do not use this insurance company

Date of experience: September 08, 2024

James Carabajal at freeway in modesto on sylvan gave me a quick quote and was pleasant to work with.

Date of experience: August 28, 2024

I had the pleasure of speaking to Elise and getting back on track with my Progressive Auto Insurance Policy. She was very informative and knowledgable about my questions and concerns. She demonstrated remarkable customer service skills and showed empathy towards my current policy. I appreciate the time and energy that she spent with me and my concerns, I understand my policy and feel secure with my decisions moving forward.
THANK YOU

Date of experience: August 29, 2024

Martha Aragonez from the Temple TX store helped me tremendously! She helped me understand my insurance and my insurance quote, she also saved me some money every month . Martha was very polite and gave me Excellent customer service !!

Date of experience: August 27, 2024

Shout out to Beth who helped me get insured! Awesome staff at this location highly recommend!!!

Date of experience: September 06, 2024

customer services is the worst once they have the money , you can do any change , no body care especially when you call the number FREEWAY INS SERV TX
1-713-230-8090 wait 10 min to get in touch i spoke with juan 10 min transfer my call after the othere lady do the same another guy same problem 45 wasted for nothing

Date of experience: September 03, 2024

Excellent and too quick and very vals with services

Date of experience: September 13, 2024

I would like to express my gratitude to Jonathan for his help yesterday. He listened attentively to the issue I was having with Blue Fire Insurance, and was sympathetic and agree it was unfair, did all he could to help right a wrong. He was a excellent example of great customer service and took action and offered other options. Hats off to him! May God Bless Him Immensely 🙏

Date of experience: August 23, 2024