GVAwood Reviews

Very impressed with my purchase. Amazing quality and value for the money.
The website did look questionable, you can tell there are fake “international” reviews but after checking their Instagram account you can see they have a physical store too so I took a gamble.
Like a previous reviewer the lead time was about 100 days from order to delivery. Bear in mind it’s being made to order and sent from China so this is standard. There were no additional costs. Got constant updates of when it left the factory and then a UPS tracking once it was closer to the UK. I emailed at one point as I hadn’t heard anything but they came back straight away as there’s been delays at port.
Looked in UK originally and the same quality was 3X the price. Definitely worth the wait.

Date of experience: October 30, 2024

Buyers in the UK beware of incurring customs charges from this company, despite their website saying free worldwide delivery, including all fees, customs and taxes. They also promise free returns, but this is also not true. Their response to my complaint makes no sense whatsoever, I quote
“We do not have hidden fees. When paying, we add $50 for delivery to the United Kingdom because we cover customs duties.” You will get nowhere arguing with such logic!

Date of experience: February 27, 2024

Excellent quality furniture, and not a scam as mentioned in other reviews. I was hesitant and deliberated on trusting the company for a few weeks. As someone else mentioned here on Trustpilot, they do feature many reviews from customers claiming to be from various countries around the world that all seem to feature photos with Chinese outlets and architecture. I'm not really sure why, as it wouldn't bother me to see reviews mostly from China for a Chinese company. Anyway, I ordered a large walnut bed frame and two walnut bedside tables to the UK and they're fab. Just as nice as the photos and really solid. It took 131 days to arrive at my door from placing the order, so be aware of that; the order has to be fabricated and then travel on a container ship around most of the world. Mine turned up in wooden-framed boxes for protection that I had to pry apart with a crowbar. The instructions are in Chinese but there are diagrams and the assembly was pretty simple. All in all, amazing furniture at a really good price.

Date of experience: July 19, 2024

i didn't buy anything because i was suspicious of this website. I looked at the reviews for a product and they're all fake: same phrases, odd use of punctuation, props in the photo are all chinese products (even though reviewers all have USA flags beside them, indicating where it was shipped to) indicating photos were all taken in China. Also the floor in a lot of the photos is the SAME FLOOR.

Date of experience: April 19, 2024

Have just read the previous review on GVA Wood from the person who left a one star rating even though they didn't actually buy anything from the company or even have any contact with them! I have bought from GVA Wood, buying two solid walnut bedside tables. The quality is superb and the price was a fraction of what I would have paid for the same item produced in the UK. Okay, so delivery lead time was about eight weeks, but I knew this to be the case before I bought. I also knew that the items were being made in China, but I've previously experienced the quality of Chinese workmanship in wooden furniture and so had no worries about further purchases. We are so pleased with our purchase we will probably go back to buy a walnut bed to match the tables.

Date of experience: May 15, 2024