HaloBlinds Reviews 

22
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

First I had some questions about the installation, but after some great assistance from the customer service, I received excellent help! I’m really happy with Haloblinds now, because I can finally get... See more

Rated 5 out of 5 stars

Got the perfect custom fit on my retro window sills. Was worried my measurements were off but it landed perfectly in the window frame which was super narrow. The double light blocking fitting / weathe... See more

Company replied

Rated 1 out of 5 stars

Shipping takes forever. Way longer than the quoted times. Give yourself at least 3 more weeks than they tell you. Having someone in the house who works nights, it would have been nice if they arri... See more

Company replied

Rated 1 out of 5 stars

Don’t waste your money!! Utter garbage and not from the UK as it appears. Takes ages to come from China!! Mick is not Mick but Mae from China even though they appear to be UK company, names and vide... See more

Company replied

Company details

  1. Blinds Shop

Written by the company

HaloBlinds creates custom-made blackout blinds designed for one thing: true darkness. We’ve already helped thousands of customers create darker bedrooms, nurseries and sleep spaces with premium, made-to-measure blinds. Every HaloBlind is cordless, easy to install, and designed to fit without drilling or permanently changing your windows. Plus, you’re covered by our Perfect Fit Promise and 30-night trial, so you can order with confidence. Better darkness. Better sleep. HaloBlinds.


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3.5

Average

TrustScore 3.5 out of 5

22 reviews

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3.5

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(22)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Unsatisfactory response to poorly build/received products. Buyer Beware.

I have atatched my original review.
Halo blinds reached out and was unhelpful in rectifying my issue. Whilst they did respond and give me time, they completely failed me in resolving the issue.
"Ordering process was relatively straight forward. I was asked to send photos and check dimensions after ordering which was only mildly annoying. A request for the photos at ordering would have been preferrably. The delivery schedule was nothing short of atrocious and was delivered long after the originally posted date. This was really frustrating as I had arranged other elements of work at home and was delayed. The product is pretty good. It arrived with damages to the white enamel/powdercoat/paint on the frame. I didn't raise this issue with them, although I did take photos during the unboxing. The loss of stars is for poor communication regarding delays. Minor damages to the product and a seemingly mismatch between the grade/quality of material and its intended use. A quick email and I would have had the information to not be put out by the delay and would likely have scored them one star more. A quick quality control check before packaging would have shown the scuffs/damage to the product which could only have happened in their warhouse as the product was really well wrapped and i was impressed with this. The measurements were perfect, I could not fault them. I do however have quite a wide span on one of my windows and the blind sags in the middle, revealing light in this low point. This is meantioned above in the deduction for the mismatch of rail strength / quality for its intended use. I need more blinds for my back bedrooms but I will likely try a competitors offering to see if i can get a better experience. Overall I do recommend the company. For the price it is a good product. Be aware, the blind does not block 100% of light, more like 99.5%. there is a small bleeding of light ingress from within the blinds/track. The outside is sealed and blackout."

After providing pictures of the defect in the blinds, Halo recommended I put "more" tape into the already sagging area of my blinds to "block" the light whereas the blind actually needs some adhesion in the middle to pull the frame back up to meet the window reveal and hold it there.
Shoving more material into the gap to block the light further creates a dip in the rail which increases the visual misalignment and dip of the centre top rail.

September 22, 2026
Unprompted review
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Rated 5 out of 5 stars

First I had some questions about the…

First I had some questions about the installation, but after some great assistance from the customer service, I received excellent help! I’m really happy with Haloblinds now, because I can finally get a good, long night's sleep again!

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Everything from choosing the blind to…

Everything from choosing the blind to entering the measurements felt clear on the website. I liked that there was enough information to order without having to message support several times.

August 13, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for your wonderful 5-star review! 😊

We’re delighted to hear that you found the website clear and informative, especially when choosing your blind and entering your measurements. We’re always working to make the ordering process as simple and straightforward as possible.

We truly appreciate you taking the time to share your experience with us!

Mick
HaloBlinds

Rated 5 out of 5 stars

Simple, easy

Simple, easy to assemble and install with no damage to the window frame. Blocks 100% of the light.

August 25, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for your wonderful 5-star review! 😊

We’re delighted to hear that you found your HaloBlinds simple and easy to assemble and install, and that they provide the 100% blackout you were looking for without damaging your window frame.

We truly appreciate you taking the time to share your experience and support HaloBlinds. It means a lot to us!

Best regards,
Mick
HaloBlinds

Rated 1 out of 5 stars

Don’t waste your money!

Don’t waste your money!! Utter garbage and not from the UK as it appears. Takes ages to come from China!! Mick is not Mick but Mae from China even though they appear to be UK company, names and videos. Spent a thousand pounds on 6 blinds thinking would get quality for that, oh how wrong i was. Nearly impossible to put together as frames bent etc…. Not truly blackout either. Only on second blind and does not stay up when opened so would be down all day! Still trying to work out where they go also as despite labelling them on ordering they did not come labelled so have to work out the different sizes and my windows are all similar but not quite the same!!

September 18, 2026
Unprompted review
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Reply from HaloBlinds

We’re sorry to hear about your experience and understand your frustration, especially after placing a large order with us.

As a small, growing business, we truly value our customers and take your concerns seriously. We would appreciate the opportunity to look into the issues you’ve experienced and work toward a suitable solution.

Please contact our Customer Support Team (help@haloblinds.com) directly with your order details so we can review your case with our Production Team and assist you further.

Thank you for bringing this to our attention.

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Rated 5 out of 5 stars

I cant believe how dark my bedroom is

I cant believe how dark my bedroom is. I work third shift and sleep during the day and its like im sleeping at night with these blinds.

September 16, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that your HaloBlinds are helping keep your bedroom dark during the day and making it easier for you to get the rest you need after working the night shift.

We truly appreciate you taking the time to share your experience with us. We hope you continue enjoying your HaloBlinds!

Best regards,
Mick
HaloBlinds

Rated 1 out of 5 stars

I got a frame which was 6mm shorter…

I got a frame which was 6mm shorter than what i measured. They then sent me a white rubber meant to cover the gap to my black window/frame. I then asked for a black rubber but they never replied, and i've yet to use my window almost three weeks later.

September 2, 2026
Unprompted review
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Reply from HaloBlinds

We’re sorry to hear about your experience and understand how frustrating it must be to have been waiting to use your window.

We’d like to clarify the issue and make sure the appropriate solution is provided. We apologize that your request for a black rubber seal was not followed up on as expected.

Please contact our Customer Support team (help@haloblinds.com) with your order details so we can review your case and assist you as quickly as possible. We appreciate you bringing this to our attention and the opportunity to make things right.

Mick
HaloBlinds

Rated 1 out of 5 stars

Horrible quality

Horrible quality. Item came with screws broken and backing of adhesive strip already removed which means it is unusable. Customer service is also horrible. I requested a refund based on their 100% satisfaction guarantee return policy, and all I get from customer service is delays rather than honoring the written policy.

September 8, 2026
Unprompted review
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Reply from HaloBlinds

We’re truly sorry to hear about your experience and sincerely apologize that your order arrived with damaged screws and an adhesive strip that was already opened. We understand how frustrating it must have been to receive the product in this condition.

We also apologize for the delays you experienced while seeking a resolution. We take your concerns seriously and would appreciate the opportunity to review your case and help find a suitable solution.

Please contact us at help@haloblinds.com with your order details so we can personally look into your request and assist you further.

Thank you for bringing this to our attention. We hope to have the opportunity to improve your experience.

Mick
HaloBlinds

Rated 5 out of 5 stars

Totall darkness

Great customer service, they helped me with all my questions. The product is very nice and now I can sleep in totall darkness!!!

September 12, 2026
Unprompted review
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Reply from HaloBlinds

We’re thrilled to hear that our customer service team was able to answer all your questions and that you’re happy with your HaloBlinds.

We’re especially glad to hear that the blinds are giving you the total darkness you were looking for and helping you sleep better!

Thank you for choosing HaloBlinds and for sharing your experience. We truly appreciate your support!

Mick
HaloBlinds

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Rated 1 out of 5 stars

Avoid

Avoid. I bought the blinds with the mosquito net option. They came very late. I had to chase the company for updates on production.
They make the blinds in China and, honestly, the quality is subpar.
I had problems mounting them, as there is no guide for blinds with the mosquito net.
In the end, they sent me a YouTube link that didn't work. Once the proper video was made available, it was not helpful at all.
The blinds still didn't work, and we went back and forth with the supplier by email for 2 weeks.
When I asked for a return label and a refund, they refused and kept making excuses, even though the website clearly states that if a client is not happy, we can return them. However, the small print on the refund policy page states that the client must pay for the return costs...
This was a very distressing and annoying experience. I had to request my payment provider to refund me, as the company is still refusing to do so.
Please save yourself the trouble and avoid buying from this supplier.

August 31, 2026
Unprompted review
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Reply from HaloBlinds

We’re sincerely sorry to hear about your experience. We understand how frustrating and disappointing it must have been to experience delays, difficulties with installation, and continued issues with the blind and mosquito screen.

We also regret that the installation guidance and video provided did not give you the support you needed. This is not the experience we want for our customers, and we take your feedback seriously as we continue improving our products, instructions, and customer support.

We would appreciate the opportunity to review your case and better understand what happened. Please contact us at help@haloblinds.com with your order details so we can look into this personally and see if there is anything further we can do to assist.

Thank you for taking the time to share your feedback.

Mick
HaloBlinds

Rated 5 out of 5 stars

Got the perfect custom fit on my retro…

Got the perfect custom fit on my retro window sills. Was worried my measurements were off but it landed perfectly in the window frame which was super narrow. The double light blocking fitting / weather strip accounts for any slacks and it totally seals light off the in the living room of my apartment. Was legitimately impressed with how well it sealed the light off. Also super easy to install and open and close to major upgrade all around

September 8, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for the wonderful review! 😊 We’re thrilled to hear that your HaloBlinds provided the perfect custom fit, especially with your narrow retro window sills.

It’s great to know that the light-blocking seals helped create a tight fit and that you found the blinds easy to install and operate. We’re especially happy to hear that they’ve been such a great upgrade for your living room!

Thank you for choosing HaloBlinds and for sharing such detailed feedback. We truly appreciate your support!

Mick
HaloBlinds

Rated 5 out of 5 stars

It was a wonderful expericenc

It was a wonderful expericenc. They helped me through out.

September 4, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for your wonderful 5-star review! 😊 We’re delighted to hear that you had a great experience and that our team was able to support you throughout the process.

Your kind words mean a lot to us, and we truly appreciate you choosing HaloBlinds. We hope you enjoy your blinds!

Mick
HaloBlinds

Rated 1 out of 5 stars

Shipping takes forever

Shipping takes forever. Way longer than the quoted times. Give yourself at least 3 more weeks than they tell you. Having someone in the house who works nights, it would have been nice if they arrived when they said they would. Would have gone with another company. Customer service is slow and vague. Can't get accurate tracking information or the carrier who will be delivering them. Still waiting.

August 10, 2026
Unprompted review
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Reply from HaloBlinds

We’re truly sorry for the frustration caused by the delay and the lack of clear shipping updates. We completely understand how disappointing it is to wait much longer than expected, especially when you planned around the original delivery timeframe.

We’d really appreciate the opportunity to make this right for you. Please contact our Customer Support team at help@haloblinds.com with your order details, and we’ll personally review the shipment and do our best to provide you with a clear and helpful update.

We value your patience and sincerely appreciate you bringing this to our attention. We hope we can turn this experience around and leave you feeling confident in our commitment to helping you.

Mick
HaloBlinds

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Rated 5 out of 5 stars

Shipping took a really long time

Shipping took a really long time, but the product is great. It blocks out light, it’s kept heat out really well. My daughter’s room window is a western facing window and we’re in Texas, so before these blinds, it would struggle to stay below 74 in there. Now it easily stays at 68-69 even in the 105 degree weather. I would recommend these.

August 20, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for your 5-star review! 😊 We’re thrilled to hear that you’re happy with the product and that the blinds are effectively blocking out light and helping keep your daughter’s room cooler, especially during the hot Texas weather.

We sincerely apologize that the shipping took longer than expected, and we truly appreciate your patience and understanding.

Thank you for recommending HaloBlinds. We’re so glad the blinds are making a difference for your home!

Mick
HaloBlinds

Rated 4 out of 5 stars

4 Stars as not perfect on day 1.

They fit well and keep out most of the light, the fit is not as perfect as they look in the advert, but the team have been very helpful at rectifying it, so cant really fault.
4 Stars as not perfect on day 1.

September 1, 2026
Unprompted review
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Reply from HaloBlinds

Thank you for your 4-star review and for sharing your experience! We’re glad to hear that the blinds fit well, block most of the light, and that our team has been helpful in addressing the fit concerns.

We truly appreciate your patience and understanding while we work to get everything just right. Your feedback means a lot to us and helps us continue improving our products and service. 😊

Thank you again for choosing HaloBlinds!

Mick
HaloBlinds

Rated 1 out of 5 stars

The order was weeks and weeks late

The order was weeks and weeks late. I contacted them and said either give me a discount or cancel the order, they did neither. It has been 5 weeks and still no blinds. I do not recommend this vendor.

August 30, 2026
Unprompted review
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Reply from HaloBlinds

We’re sorry to hear about your experience and sincerely apologize for the delay with your order. We understand how frustrating it is to wait several weeks without receiving your blinds, and we regret that we were unable to meet your expectations.

We’d appreciate the opportunity to look into your order and see how we can help resolve this. Please contact our Customer Support team at help@haloblinds.com with your order details so we can review the shipment status and assist you further.

Thank you for bringing this to our attention.

Mick
HaloBlinds

Rated 3 out of 5 stars

Not too thrilled with my black out blinds

I finally got my halo blinds delivered today (8/26/26) after ordering them about a month ago. It took over an hour to put together with 2 people. The frame is flimsy! I found several gaps where the light was coming through but most of that reason is because I have block walls and they’re even & perfect. I took pictures of other gaps from the factory. I’m not too thrilled with these black out blinds. All around the window I had to use 2” black duck tape to make it truly blackout. I don’t see a place where I can attach photos to this review of the factory made gaps.

August 26, 2026
Unprompted review
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Reply from HaloBlinds

Hi, thank you for taking the time to leave such detailed feedback, and we’re really sorry to hear about your experience.

The long delivery time, difficult installation, and visible gaps are definitely not the experience we want you to have. Even with uneven block walls, you should not have to rely on duct tape to achieve proper blackout.

We’d really like to look into the factory-made gaps you mentioned and see what we can do to fix this for you. Please email the photos together with your order number to help@haloblinds.com, and our team will review everything and work with you on a proper solution.

Mick
HaloBlinds

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Rated 3 out of 5 stars

Struggling!!!!

Product is from China but well made, however the measurements I gave were not kept and the blind does not fit snug enough to fit it without fixings. The website promised help and a new blind if the measurements were wrong, up to press I have been unable to get a response from my message via their website. On emails a person called Mick has been in touch but the only advice is that they can send some thicker sealing strip. This may block out light but will not help securing the blind. I will continue to send messages and hopefully someone will make contact.

Edited for a reply to Mick. Unbelievable that you respond to a less than perfect review but do not respond to emails and forms completed on the website. You even have my contact details. You have had everything sent to you, measurements, photos, order number (which is 1811) but still I am chasing you. It would be professional if you would call me, not avoid my emails. I look forward to having a reply to my many emails and a resolution to this issue. 28/08/2026

Update 02/09/2026. After chasing assistance via emails (no telephone numbers available, but I did leave my number but nobody called me) Halo sent me an email telling me they were refunding 30%, no further offer of sending the blind back for a full refund or sending a replacement. Due to timescales I had to use fixings to secure the blind so it wasn't installed as easily as I thought, I had to offer the customer some compensation (and I had to buy the additional fixings). I sent another email telling them about this and eventually a 50% refund was offered. I di not have any more time to debate this so I accepted and the refund was completed within5 days. As I said before, this was a shame as the product is good and if the measurements are correct and Halo make them to the correct size they work well. I am uncertain on whether I will use them again.

August 25, 2026
Unprompted review
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Reply from HaloBlinds

Hi, thank you for your feedback. We’re glad to hear you’re happy with the overall quality, but we’re sorry the fit and communication have not met expectations.

The thicker sealing strip is designed to close small gaps around the frame, but if the blind itself is not sitting securely in the window, we agree that needs to be looked at separately.

Please send us your order number along with a few photos showing the blind fitted in the window and the gaps around the frame. We’ll review the measurements and fit properly and come back to you with the best solution.

Mick
HaloBlinds

Rated 5 out of 5 stars

game changer for night shifts and for keeping the baby's room dark for naps

I'm really happy with how easy Halo blinds made the whole process. The instructions for setting everything up yourself were clear and simple to follow, so there was no stress about getting it wrong.
What really impressed me is that the blackout blinds are made speacifically for your window. As long as you measure correctly, you get a perfect fit every time. And once it's up, it blocks out light completely, which can be a game changer for night shifts and for keeping the baby's room dark for naps. Highly recommend if you want a proper blackout without a hassle.

August 17, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much for the recommendation! We’re really glad the custom fit and blackout performance impressed you. A properly measured window makes all the difference, especially for night shift sleep or keeping a nursery dark during daytime naps. Great to hear HaloBlinds is doing exactly what you hoped for 😊

Rated 5 out of 5 stars

Amazing customer service very quick

Amazing customer service very quick responses. I can’t believe I didn’t get these sooner with my newborn I’m obsessed!

August 11, 2026
Unprompted review
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Reply from HaloBlinds

Thank you so much! We’re really happy to hear you had a great experience with our support team. And even better that HaloBlinds are helping with your newborn’s sleep setup. We love hearing this 😊

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