First I had some questions about the installation, but after some great assistance from the customer service, I received excellent help! I’m really happy with Haloblinds now, because I can finally get... See more
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Got the perfect custom fit on my retro window sills. Was worried my measurements were off but it landed perfectly in the window frame which was super narrow. The double light blocking fitting / weathe... See more
Company replied
Shipping takes forever. Way longer than the quoted times. Give yourself at least 3 more weeks than they tell you. Having someone in the house who works nights, it would have been nice if they arri... See more
Company replied
Don’t waste your money!! Utter garbage and not from the UK as it appears. Takes ages to come from China!! Mick is not Mick but Mae from China even though they appear to be UK company, names and vide... See more
Company replied
Company details
Written by the company
HaloBlinds creates custom-made blackout blinds designed for one thing: true darkness. We’ve already helped thousands of customers create darker bedrooms, nurseries and sleep spaces with premium, made-to-measure blinds. Every HaloBlind is cordless, easy to install, and designed to fit without drilling or permanently changing your windows. Plus, you’re covered by our Perfect Fit Promise and 30-night trial, so you can order with confidence. Better darkness. Better sleep. HaloBlinds.
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United States
- haloblinds.com
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Unsatisfactory response to poorly build/received products. Buyer Beware.
I have atatched my original review.
Halo blinds reached out and was unhelpful in rectifying my issue. Whilst they did respond and give me time, they completely failed me in resolving the issue.
"Ordering process was relatively straight forward. I was asked to send photos and check dimensions after ordering which was only mildly annoying. A request for the photos at ordering would have been preferrably. The delivery schedule was nothing short of atrocious and was delivered long after the originally posted date. This was really frustrating as I had arranged other elements of work at home and was delayed. The product is pretty good. It arrived with damages to the white enamel/powdercoat/paint on the frame. I didn't raise this issue with them, although I did take photos during the unboxing. The loss of stars is for poor communication regarding delays. Minor damages to the product and a seemingly mismatch between the grade/quality of material and its intended use. A quick email and I would have had the information to not be put out by the delay and would likely have scored them one star more. A quick quality control check before packaging would have shown the scuffs/damage to the product which could only have happened in their warhouse as the product was really well wrapped and i was impressed with this. The measurements were perfect, I could not fault them. I do however have quite a wide span on one of my windows and the blind sags in the middle, revealing light in this low point. This is meantioned above in the deduction for the mismatch of rail strength / quality for its intended use. I need more blinds for my back bedrooms but I will likely try a competitors offering to see if i can get a better experience. Overall I do recommend the company. For the price it is a good product. Be aware, the blind does not block 100% of light, more like 99.5%. there is a small bleeding of light ingress from within the blinds/track. The outside is sealed and blackout."
After providing pictures of the defect in the blinds, Halo recommended I put "more" tape into the already sagging area of my blinds to "block" the light whereas the blind actually needs some adhesion in the middle to pull the frame back up to meet the window reveal and hold it there.
Shoving more material into the gap to block the light further creates a dip in the rail which increases the visual misalignment and dip of the centre top rail.
First I had some questions about the…
First I had some questions about the installation, but after some great assistance from the customer service, I received excellent help! I’m really happy with Haloblinds now, because I can finally get a good, long night's sleep again!
Everything from choosing the blind to…
Everything from choosing the blind to entering the measurements felt clear on the website. I liked that there was enough information to order without having to message support several times.
Reply from HaloBlinds
Simple, easy
Simple, easy to assemble and install with no damage to the window frame. Blocks 100% of the light.
Reply from HaloBlinds
Don’t waste your money!
Don’t waste your money!! Utter garbage and not from the UK as it appears. Takes ages to come from China!! Mick is not Mick but Mae from China even though they appear to be UK company, names and videos. Spent a thousand pounds on 6 blinds thinking would get quality for that, oh how wrong i was. Nearly impossible to put together as frames bent etc…. Not truly blackout either. Only on second blind and does not stay up when opened so would be down all day! Still trying to work out where they go also as despite labelling them on ordering they did not come labelled so have to work out the different sizes and my windows are all similar but not quite the same!!
Reply from HaloBlinds
I cant believe how dark my bedroom is
I cant believe how dark my bedroom is. I work third shift and sleep during the day and its like im sleeping at night with these blinds.
Reply from HaloBlinds
I got a frame which was 6mm shorter…
I got a frame which was 6mm shorter than what i measured. They then sent me a white rubber meant to cover the gap to my black window/frame. I then asked for a black rubber but they never replied, and i've yet to use my window almost three weeks later.
Reply from HaloBlinds
Horrible quality
Horrible quality. Item came with screws broken and backing of adhesive strip already removed which means it is unusable. Customer service is also horrible. I requested a refund based on their 100% satisfaction guarantee return policy, and all I get from customer service is delays rather than honoring the written policy.
Reply from HaloBlinds
Totall darkness
Great customer service, they helped me with all my questions. The product is very nice and now I can sleep in totall darkness!!!
Reply from HaloBlinds
Avoid
Avoid. I bought the blinds with the mosquito net option. They came very late. I had to chase the company for updates on production.
They make the blinds in China and, honestly, the quality is subpar.
I had problems mounting them, as there is no guide for blinds with the mosquito net.
In the end, they sent me a YouTube link that didn't work. Once the proper video was made available, it was not helpful at all.
The blinds still didn't work, and we went back and forth with the supplier by email for 2 weeks.
When I asked for a return label and a refund, they refused and kept making excuses, even though the website clearly states that if a client is not happy, we can return them. However, the small print on the refund policy page states that the client must pay for the return costs...
This was a very distressing and annoying experience. I had to request my payment provider to refund me, as the company is still refusing to do so.
Please save yourself the trouble and avoid buying from this supplier.
Reply from HaloBlinds
Got the perfect custom fit on my retro…
Got the perfect custom fit on my retro window sills. Was worried my measurements were off but it landed perfectly in the window frame which was super narrow. The double light blocking fitting / weather strip accounts for any slacks and it totally seals light off the in the living room of my apartment. Was legitimately impressed with how well it sealed the light off. Also super easy to install and open and close to major upgrade all around
Reply from HaloBlinds
It was a wonderful expericenc
It was a wonderful expericenc. They helped me through out.
Reply from HaloBlinds
Shipping takes forever
Shipping takes forever. Way longer than the quoted times. Give yourself at least 3 more weeks than they tell you. Having someone in the house who works nights, it would have been nice if they arrived when they said they would. Would have gone with another company. Customer service is slow and vague. Can't get accurate tracking information or the carrier who will be delivering them. Still waiting.
Reply from HaloBlinds
Shipping took a really long time
Shipping took a really long time, but the product is great. It blocks out light, it’s kept heat out really well. My daughter’s room window is a western facing window and we’re in Texas, so before these blinds, it would struggle to stay below 74 in there. Now it easily stays at 68-69 even in the 105 degree weather. I would recommend these.
Reply from HaloBlinds
4 Stars as not perfect on day 1.
They fit well and keep out most of the light, the fit is not as perfect as they look in the advert, but the team have been very helpful at rectifying it, so cant really fault.
4 Stars as not perfect on day 1.
Reply from HaloBlinds
The order was weeks and weeks late
The order was weeks and weeks late. I contacted them and said either give me a discount or cancel the order, they did neither. It has been 5 weeks and still no blinds. I do not recommend this vendor.
Reply from HaloBlinds
Not too thrilled with my black out blinds
I finally got my halo blinds delivered today (8/26/26) after ordering them about a month ago. It took over an hour to put together with 2 people. The frame is flimsy! I found several gaps where the light was coming through but most of that reason is because I have block walls and they’re even & perfect. I took pictures of other gaps from the factory. I’m not too thrilled with these black out blinds. All around the window I had to use 2” black duck tape to make it truly blackout. I don’t see a place where I can attach photos to this review of the factory made gaps.
Reply from HaloBlinds
Struggling!!!!
Product is from China but well made, however the measurements I gave were not kept and the blind does not fit snug enough to fit it without fixings. The website promised help and a new blind if the measurements were wrong, up to press I have been unable to get a response from my message via their website. On emails a person called Mick has been in touch but the only advice is that they can send some thicker sealing strip. This may block out light but will not help securing the blind. I will continue to send messages and hopefully someone will make contact.
Edited for a reply to Mick. Unbelievable that you respond to a less than perfect review but do not respond to emails and forms completed on the website. You even have my contact details. You have had everything sent to you, measurements, photos, order number (which is 1811) but still I am chasing you. It would be professional if you would call me, not avoid my emails. I look forward to having a reply to my many emails and a resolution to this issue. 28/08/2026
Update 02/09/2026. After chasing assistance via emails (no telephone numbers available, but I did leave my number but nobody called me) Halo sent me an email telling me they were refunding 30%, no further offer of sending the blind back for a full refund or sending a replacement. Due to timescales I had to use fixings to secure the blind so it wasn't installed as easily as I thought, I had to offer the customer some compensation (and I had to buy the additional fixings). I sent another email telling them about this and eventually a 50% refund was offered. I di not have any more time to debate this so I accepted and the refund was completed within5 days. As I said before, this was a shame as the product is good and if the measurements are correct and Halo make them to the correct size they work well. I am uncertain on whether I will use them again.
Reply from HaloBlinds
game changer for night shifts and for keeping the baby's room dark for naps
I'm really happy with how easy Halo blinds made the whole process. The instructions for setting everything up yourself were clear and simple to follow, so there was no stress about getting it wrong.
What really impressed me is that the blackout blinds are made speacifically for your window. As long as you measure correctly, you get a perfect fit every time. And once it's up, it blocks out light completely, which can be a game changer for night shifts and for keeping the baby's room dark for naps. Highly recommend if you want a proper blackout without a hassle.
Reply from HaloBlinds
Amazing customer service very quick
Amazing customer service very quick responses. I can’t believe I didn’t get these sooner with my newborn I’m obsessed!
Reply from HaloBlinds
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