Best service platform I’ve used by far. They’re responsive, genuinely focused on solving problems, and clearly know what they’re talking about. You can tell they care about their clients. I’d definite... See more
Company replied
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No support phone, no way to reach it without logging in. My problem is I'm unable to log in (some generic error "sorry something went wrong"). This means I cannot contact support, and generic help@... See more
Company replied
Using Payfit so far has been a breath of fresh air - the monthly process requires very little intervention. I'm impressed by the interface and the automation it promises. The payslips are also gre... See more
We've been using Payfit for a while now, so far so good. System is very convenient and smartly built, perfect for none payroll people. We like the transparency, efficiency and security. Helped us... See more
Company replied
Company details
About Payfit
Written by the company
Paie, admin, RH : nos experts assurent, vous décidez
Une équipe d’experts dédiée pour s’occuper de votre paie, une conformité garantie et Payfit AI, votre compagnon paie et RH du quotidien : avec Payfit, vous gérez vos équipes au même endroit.
Quelle que soit la taille de votre entreprise, vous bénéficiez d’une équipe d’experts dédiée pour prendre en charge votre paie de bout en bout. Chaque mois, nous collectons et saisissons vos éléments variables, vérifions les données, générons les bulletins et envoyons les déclarations sociales aux organismes concernés. Vous suivez chaque étape en temps réel depuis votre tableau de bord et vous validez la paie quand tout est prêt.
Nous assumons la responsabilité de la paie que nous réalisons et intégrons les évolutions légales et conventionnelles au fil de l’eau. Les entrées et sorties, les congés, les arrêts maladie, les changements de rémunération ou les variations d’effectifs sont pris en charge par nos experts. En cas de question, votre équipe dédiée vous accompagne et vous répond sous 24 h.
Avec Payfit, vous retrouvez votre paie et vos RH dans une même plateforme. Vous gérez les congés et absences, les contrats, les notes de frais, les entretiens annuels et vos données RH au même endroit. Vos outils existants peuvent également être connectés grâce à nos intégrations et à notre API. Nous prenons en charge la migration de vos données et auditons votre historique, pour que vous ne repartiez pas de zéro.
Payfit AI, votre compagnon paie et RH, vous accompagne au quotidien. Il comprend le contexte de votre entreprise et vos politiques internes, détecte les anomalies, signale les actions à venir, réalise certaines tâches courantes et génère des analyses et reportings RH. Il répond à vos questions ainsi qu’à celles de vos collaborateurs, 24 h/24 et 7 j/7, avec des réponses adaptées à votre situation.
Nous prenons en charge la paie et sa complexité opérationnelle. Vous gardez la visibilité, validez les étapes clés et restez concentré sur vos équipes.
Notre mission
Written by the company
- Gagnez en temps, sérénité et contrôle sur votre gestion de la paie.
- PayFit a pour ambition d’accompagner la transformation digitale des ressources humaines en entreprise grâce à une solution SaaS, 100% fiable et fournissant une expérience unique. Notre mission quotidienne est de faire gagner du temps à chaque utilisateur pour qu’il puisse se recentrer sur l’essentiel : l’humain.
Contact info
37 avenue Trudaine, 75009, Paris, France
- payfit.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointing experience
Very disappointing experience, both from customer support and from the tool. I personally found the behavior of one of the customer service representatives quite disrespectful. I am not going to continue with them.
February 1, 2026
Unprompted review
Reply from Payfit
We sincerely apologize for this disappointing experience and especially for the disrespectful behavior you encountered from one of our representatives, which is completely unacceptable. We take this feedback very seriously and would appreciate the opportunity to discuss what happened and address these issues directly. Even though you've decided not to continue with us, please know that your feedback will help us improve our service and ensure this doesn't happen to others.
L'équipe PayFit
Taking money from our account when we are already cancelled
I subscribed for a one-month plan and canceled it after 15 days. However, it has now been three months and they are still debiting my account, even though I canceled the subscription and spoke with their support. This is literally stealing money from and not even allowing us to connect to speak again with their support.
February 16, 2026
Unprompted review
Reply from Payfit
We sincerely apologize for this unacceptable experience and understand your frustration. Our support team will reach out to you shortly to discuss this matter directly and resolve the billing issue immediately. Thank you for bringing this to our attention.
L'équipe PayFit
Simple et efficace
January 18, 2026
Reply from Payfit
Merci beaucoup pour votre retour positif ! C'est un plaisir de savoir que notre solution allie simplicité et efficacité.
L'équipe PayFit
Super clean experience !
January 15, 2026
Reply from Payfit
Merci pour votre retour, nous sommes ravis que votre expérience avec PayFit soit impeccable !
L'équipe PayFit
Une solution qui simplifie…
Une solution qui simplifie l’administratif et la gestion des paies. Gain de temps au quotidien
November 25, 2025
Unprompted review
Reply from Payfit
Merci pour votre retour, nous sommes heureux que PayFit simplifie votre administratif et vous fasse gagner du temps au quotidien !
L'équipe PayFit
I check on payfit every month
I check on payfit every month, and it's super easy and intuitive to use. There's no way I could ever use another platform!
December 9, 2025
Unprompted review
Reply from Payfit
Thank you for sharing this!
Knowing PayFit feels irreplaceable to you is incredibly rewarding. We're committed to keeping that experience smooth and intuitive!
The PayFit Team
My experience with Payfit
I use PayFit every month and I honestly really like it. The platform is super intuitive and easy to navigate. You quickly find everything you need without complicated logins or extra steps, which makes the whole experience much smoother.
I’ve used other HR platforms before, and PayFit is definitely the best one I’ve tried. It just feels more user-friendly and straightforward.
My favourite part is the payslip section. Everything is super clear, and it really helps me understand where my money goes each month. It’s something I really appreciate.
I also find the holiday calendar very useful. It gives a clean overview of public holidays, my days off and even my colleagues’ vacations, so planning becomes much easier.
Overall, PayFit feels simple, clear and efficient. It genuinely makes HR tasks way less stressful.
December 1, 2025
Unprompted review
Reply from Payfit
Thank you for your feedback.
Being called "the best HR platform you've tried" is the highest compliment! We're delighted that PayFit's simplicity, clarity and features make such a positive difference in your experience.
The PayFit Team
Nice tool !
Nice tool, really good feature !
It’s a must have for any company !
November 28, 2025
Unprompted review
Reply from Payfit
Thank you!
We're happy that PayFit's features work so well for you. Thanks for the strong recommendation!
The PayFit Team
The system is easy to navigate and…
The system is easy to navigate and despite few limitations it is a good system to use. PayFit support is extremely professional and responsive.
November 16, 2025
Reply from Payfit
Thank you!
We're happy you find the system easy to use and our support professional. We appreciate your honest feedback!
The PayFit team
User friendly system
November 14, 2025
Unprompted review
Reply from Payfit
Thank you!
We're happy that PayFit is easy to use. Your satisfaction means a lot to us!
The PayFit team
Payfit is a great system
Payfit is a great system, easy to use with a lot of information about the various payroll topics. Running payroll has become much easier since we started using the system.
October 29, 2025
Reply from Payfit
Thank you so much for your positive review! We’re delighted to hear that Payfit is easy to use and has made running payroll much simpler for you. Your feedback means a lot to us.
Payfit simplifies payroll
I enjoy working with Payfit.
Simple and much more efficient than other payroll managers.
The consequent database allows answering many HR questions.
Their responsiveness saves me time every day.
July 30, 2025
Unprompted review
Reply from Payfit
Thank you so much for your kind words!
We’re delighted to hear that PayFit makes your work simpler and more efficient compared to other payroll solutions. Knowing that our platform helps you answer HR questions easily and saves you time every day is exactly what motivates us.
Your feedback on our responsiveness is especially appreciated—we’re always here to help!
Thanks again for your trust and for being part of the PayFit community!
CUSTOMER SUPPORT NIGHTMARE
I've had a terrible experience with Payfit recently. I'm dealing with an issue related to my RTT and some missing features that I should normally have access to. It's been over a month, and the problem still hasn't been resolved. Their support has been unresponsive, and the chatbot is completely useless.
July 8, 2025
Unprompted review
Reply from Payfit
Thank you for sharing your feedback, and we’re truly sorry to hear about your recent experience.
We understand how frustrating it is to wait so long for a solution to your RTT issue and for features that should be available to you. This is not the level of service we strive to provide, and we apologize for the lack of responsiveness from our support team and the limitations of our chatbot.
Your feedback is extremely valuable, and we’re taking it seriously to improve our processes and support.
Thank you again for bringing this to our attention.
– The PayFit Team
Broken functionality, no support
Awful experience using the service! As an ex-employee, I had to change my email in the console, but the confirmation links to nowhere, just a blank page. Many buttons on the website are non-responsive (such as "new request", "help centre" etc.). The help centre itself is just a list of articles explaining how the website _should_ work, but not how it actually works. No contact support button is there.
July 3, 2025
Unprompted review
Reply from Payfit
Hi Sasha,
I’m really sorry for the frustration you experienced. This isn’t the level of service we aim for, and your feedback is important to us.
We’d like to investigate and help resolve these issues, could you please contact us via https://support.payfit.com/en/form/? We’ll prioritize your request.
Thank you for sharing your experience and helping us improve.
Best,
The PayFit Team
Payfit, must have for every entrepreneurs.
Payfit is THE tool to help businesses to handle everything linked to salary and HR (holidays, expenses claims...)
Using it since 5 years, and will recommend it to anybody who is starting a business.
June 2, 2025
Unprompted review
Reply from Payfit
Thanks Jean for trusting us for 5years! We really appreciate your feedback and recommendation.
The PayFit Team
Very good app and client experience
Very good app and client experience
March 12, 2025
Unprompted review
Reply from Payfit
Hi Marcello, thanks for your feedback! We really appreciate it.
Hugo from PayFit
Reply from Payfit
Bonjour Bryan,
Nous sommes heureux que vous appréciez notre service. N'hésitez pas à nous contacter pour toute autre demande.
Raphaëlle de PayFit
A great product
I use payfit daily, the information is easy to find and every action is fast, there is no difficulty in using it.
Just a great product in general.
February 20, 2025
Unprompted review
Reply from Payfit
Hello Baptiste,
We are pleased to hear that you appreciate our service. Please feel free to contact us for any further requests.
Raphaëlle from PayFit
Good payslip, continuous improvement
Really good payslip with a lot of details.
Some bugs, but the company is deploying new feature and fixes regularly (damn, it's real SaaS !).
February 20, 2025
Unprompted review
Reply from Payfit
Hello Louis,
Thank you for your enthusiastic feedback! We will continue to work hard to maintain this level of satisfaction.
Raphaëlle from PayFit
Reply from Payfit
Hello Daniela,
Thank you for your enthusiastic feedback! We will continue to work hard to maintain this level of satisfaction.
Raphaëlle from PayFit
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